Ligentia

Customer Hub Log into Ligentix Careers Customs Executive (Road Freight) Ligentia Leeds,United Kingdom Full time Service Delivery Join Ligentia! As a Customs Executive (Road), you will play a vital role in our Central Customs Team. Reporting to the Senior Customs Executive, you will focus primarily on Road Freight Customs Entries - ensuring seamless clearances, resolving complex compliance queries, and managing duty/VAT reclaims, all while keeping strict adherence to customer SLAs and regulatory standards. Your Role: Process accurate import customs declarations within agreed SLAs, managing road freight entries in line with HMRC and customer requirements. Support GVMS, inventory-linked border processes, and manage movements using CargoWise, Descartes Pentant, Destin8, and CNS. Oversee and discharge T1 transit movements (NCTS, Common Transit procedures, and MOTIS operations). Validate commercial invoices and supporting documents, calculate customs duty/VAT, raise customer invoices, and complete post-entry amendments or reclaims. Support commodity code classifications, answer customer and internal queries promptly, build strong relationships across carriers and teams, and drive continuous improvement within the team. What You'll Need: Essential Hands-on experience processing customs declarations in a freight forwarding, logistics, or customs environment. Solid knowledge of UK import customs procedures, documentation, and GVMS. Experience with NCTS, Common Transit procedures, and MOTIS operations. Hands-on experience using CargoWise (or similar customs/freight management software). Strong understanding of customs duty, VAT, and commodity classification principles. Excellent organisational skills, keen attention to detail, and top-tier customer service skills. Desirable Specialised road freight customs experience highly preferred. Professional customs qualification (e. g. BIFA or UK Customs Academy). Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now. English word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1

Customer Solutions Project Manager As our Customer Solutions Project Manager, you will be responsible for leading the delivery of customer implementations from start to finish. Working with both new and existing strategic clients, you will ensure projects are delivered on time, within scope, and to an exceptional standard. A critical part of this role is to build a more structured and consistent approach to our implementations. You will directly shape how we scale by creating the clear processes, tools, templates, and ways of working that the wider business will follow. Responsibilities Lead end to end implementation projects from kick off through to post go live "hyper care" support. Develop detailed project plans, manage budgets, track risks, and provide regular updates to stakeholders. Act as the primary point of contact for clients during implementation, building strong relationships and managing expectations. Capture lessons learned after each project to improve templates and guidance, ensuring a highly consistent approach across the business. Line manage, support, and develop project team members, including a Project Support Analyst. Provide project management best practice guidance to internal operations, technology, and customer teams. Qualifications Essential Considerable experience in project or implementation management. Proven background working within supply chain, logistics, or technology environments. A proven track record of managing complex, multi stakeholder projects and successfully handling multiple priorities simultaneously. Confident and clear communication skills, with the ability to engage, collaborate with, and influence senior stakeholders. Good knowledge of standard project management tools (e.g. MS Project, Jira, or similar). Desirable A recognised project management qualification (PMP, APICS, Prince2, or equivalent). Experience working specifically within global supply chain operations or freight forwarding. Knowledge of dedicated supply chain systems, such as Transportation Management Systems (TMS) or similar platforms. Practical experience setting up, documenting, or improving implementation processes and methodologies from scratch. Familiarity with Agile ways of working. Benefits Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivaled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating, and shares genuine feel good for the work we do together. Ligentia is a great place to be right now.

Ligentia in Leeds is seeking a Customer Solutions Project Manager to lead the delivery of customer implementations. You will shape structured approaches and ensure project success across strategic clients. Your responsibilities include end-to-end project management, developing plans and budgets, and maintaining client relationships. Ideal candidates have significant project management experience in supply chain or technology sectors and possess strong communication skills.