Comms Helpdesk Technician: First-Contact VoIP & Networking

  • Flotek Group
  • 27/07/2026
Full time Information Technology Telecommunications

Job Description

Flotek Group is seeking a Comms Helpdesk Technician to provide high-quality remote support across VoIP, connectivity, data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field.

You will act as a key point of contact on our helpdesk for comms-related queries, triaging calls, resolving tickets at first contact where