Berkshire Community Equipment Service Administrator

  • NHS
  • Reading, Berkshire
  • 27/07/2026
Full time Information Technology Telecommunications

Job Description

Berkshire Community Equipment Service Administrator

Are you a highly organised administrator with excellent communication skills and a passion for helping services run smoothly? We are looking for an enthusiastic and motivated Community Equipment Service Administrator to join our Berkshire Community Equipment Team.

This is an exciting opportunity to play a key role in supporting the provision of community equipment across Berkshire, helping to ensure that people receive the equipment they need in a timely and efficient manner. You will work closely with healthcare professionals, equipment suppliers, finance teams and families, coordinating the end-to-end administration process from equipment ordering and purchase orders through to invoicing and monitoring delivery.

If you are looking for a rewarding administrative role where you can make a real difference to people across Berkshire, we would love to hear from you.

Apply today and help us deliver high-quality community equipment services that support people to live safely and independently.

For more information please contact

Sylvia Wojciechowski

Main duties of the job

About the Role

As the Berkshire Community Equipment Service Administrator, you will:

Coordinate the administration of community equipment requests and orders.

Manage and monitor equipment orders through supplier systems.

Liaise with clinicians, service users, families and suppliers to resolve queries and prevent delays.

Maintain accurate records, reports and performance information.

Provide comprehensive administrative support to the wider equipment service team.

Manage departmental inboxes, prioritising urgent referrals and enquiries.

About You

We are looking for someone who has:

Significant administrative experience, ideally within the NHS or healthcare environment.

Experience of ordering processes and financial systems.

Excellent organisational and communication skills.

Strong IT skills, including Outlook, Word and Excel.

The ability to prioritise workload and work independently.

A commitment to confidentiality, professionalism and teamwork.

About us

Please note it is proposed that this post will be in scope to transfer to Frimley Health NHS Foundation Trust (FHFT) on the 1 September 2026. If you are appointed prior to 1 September 2026, you will join Thames Valley ICB initially, but it is proposed that your employment will then transfer to FHFT in accordance with TUPE/ CoSOP regulations. If your start date is on or after the 1 September 2026 it is planned that you will be employed directly by FHFT from commencement.

Job responsibilities

Highly motivated and enthusiastic individual to provide and coordinate administrative tasks supporting the provision of community equipment services for Berkshire

Take responsibility for the entire process of equipment provision from receiving orders, creating PO numbers, ordering, invoicing receipting etc.

As part of this process, liaise with professionals, families, and the equipment services supplier to ensure seamless process which leads to no delays in equipment provision.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification Knowledge, Training and Experience
  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • Significant administrative experience including initiating and maintaining office systems.
  • Experience with ordering and using financial systems in the NHS.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
  • Understanding of Confidentiality and Data Protection Act.
  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
  • Ability to work under pressure in a busy working environment and able to multi-task.
  • Effective team working
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.