NHS

Central and North West London NHS Foundation Trust Senior Clinical Administrator The closing date is 25 June 2026 An exciting opportunity has arisen for a senior administrator to support the Community Musculoskeletal (MSK) team in Ealing. The MSK service is a large and fast paced, high quality service with approximately 30,000 referrals a year. The service is central to the residents of Ealing and provides excellent MSK assessment and treatment as well as onward referral. This post is critical to the MSK team in providing medical secretarial expertise for the specialist MSK team. This post will also support management of MSK waiting lists and booking processes in conjunction with service managers and our Referral Hub colleagues. The postholder will therefore be based at Clayponds Hospital, with one day per week based at the Referral Hub (on the St Bernards Hospital site in Southall). Previous administrative experience is essential and you must be capable of managing your time effectively to meet deadlines whilst using your own initiative. A good level of computer literacy is required, alongside previous medical secretarial experience. Previous experience of using E-RS and SystemOne will be highly beneficial. You will need to be highly organised and be able to prioritise your workload in order to support our clinical team. You will require a conscientious, caring and enthusiastic approach in your role. Main duties of the job To provide high quality administrative support to the above clinical service(s) within ECP. The key priority for this role is the provision of medical secretarial support for the MSK clinical service team, and supporting referral processes via E-RS. The other key priority is to support the management of demand and capacity in relation to MSK waiting lists and appointment booking processes, working in partnership with colleagues at our Referral Hub. The role may require processing of referrals and requires the postholder to provide a range of administrative duties to support delivery of team objectives. Liaising with service users, carers, health professionals and team members, the post holder will ensure that an efficient, high standard of communication is carried out at all times. Requesting the transfer of diagnostic images and reports to support clinical care To draft/type/check/send discharge letters, onward referrals, reports and clinical update letters as requested by the clinical team. Create RTT documentation and other enclosures to support onward referral to hospital via E-RS. To monitor patient's pathways from referral in order to ensure compliance with waiting time standards, using initiative to elevate issues promptly to avoid delays for patients. To monitor waiting lists and capacity within the service, to ensure that processes are followed to allow for the timely booking of patient appointments via the Referral Hub. About us Through our 24-hour rehabilitation ethos, our skilled team aims to empower our patients to achieve goals that are meaningful to them, in the face of illness, injury or disability. Compassion, respect, trust, support and personal accountability are at the centre of all our actions and interactions. By working in partnership with our patients, their families and health and social care services, we aim to prepare our patients for discharge by enabling and supporting them to return to their life in the community. Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024. As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK Person Specification Qualifications GCSE or equivalent in English and Maths Experience Significant experience of working in an administrative capacity Knowledge of the database System 1 Understanding of Equal Opportunities and Diversity Understanding of Data Protection / Confidentiality Experience of working in an NHS setting Skills Demonstrable knowledge of MS Word, Outlook and Excel Accurate data entry skills, with a minimum typing speed of 60 wpm Excellent written and verbal communication skills Ability to prioritise own workload Ability to work within a team and on your own Able to deal with difficult/emotional callers Demonstrable use and knowledge of SystmOne Demonstrable knowledge of the E-RS system Demonstrable knowledge of E-Procurement system Personal Qualities Self-motivator Capacity to manage a demanding workload Good inter-personal skills Good team-player Corporate loyalty and behaviour Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Central and North West London NHS Foundation Trust £33,262 to £36,027 a yearPro rata per annum incl. HCAS

Job Summary We are looking for a Data Quality Administrator to join our full time team at St Austell Healthcare. The role is part of the data quality team and works closely with Data Managers. Please note this is NOT a data analyst role. The position is based on site in St Austell, Cornwall within a paper light environment where all patient correspondence is stored within the correct patient's electronic medical record on the practice clinical system, SystmOne. Advantages 6 weeks holiday plus bank holidays per year Additional annual leave with long service Salary sacrifice electric car & bike schemes Main Duties Process all incoming patient related mail and correspondence (paper and electronic) Map and date stamp all incoming mail Scan patient related documents onto their electronic medical record within 24 hours and retain originals for 1 month Access letters received electronically/via post and act as appropriate Add additional information about the source of the document Forward letters for coding or action to the appropriate teams or individuals Update patient Summary Care Records and resolve any consent conflicts Check GMS1s for care homes and veterans, ensuring correct registration Scan and code new patient questionnaires; send alcohol audit questionnaires if required Send letters to known carers who are our patients and act as appropriate Code deceased patients, inform all staff at SAHC & data quality at RCH Treliske Inform home oxygen, Macmillan and District Nurses if any of their patients have passed away Code newly pregnant patients and send them the information to self refer to the midwives Perform data quality searches to ensure accurate registration data (e.g., titles and correct phone numbers) and update as needed Summarise incoming medical records onto SystmOne for newly registered patients following protocols Read code patient correspondence highlighting key points for clinical and non clinical staff to assess in future Support and deputise for the Data Quality Managers in managing and recalling specific cohorts of patients for regular reviews (e.g., patients on disease registers in line with QOF requirements) Person Specification Qualifications Educated to GCSE grade C and above in Maths and English or equivalent; substantial experience in a similar role will also be considered NVQ II in customer care AMSPAR certificate CLAIT certificate Experience Experience working in a busy environment Knowledge of medical terminology Awareness of confidentiality and data protection when handling sensitive information Previous experience within general practice Knowledge of the Data Protection Act and its application in general practice Experience using the SystmOne computer system Awareness of safeguarding procedures Read coding experience Summarising medical notes Experience in a pressured environment Document scanning skills Skills Self motivated with the ability to use own initiative Ability to cope with change Ability to work on own initiative and as part of a multi disciplinary team Multi task and follow tasks through to conclusion Ability to work with changing, and sometimes conflicting priorities, with supervision Remain calm, friendly and professional under pressure Problem solving within scope of work and knowledge Good level of computer literacy Effective oral communication and interpersonal skills Demonstrable experience of SystmOne Demonstrable communication and people skills Flexible approach to work Interest/aptitude for learning new skills and taking on new challenges Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

GESH Voluntary Services Manager The closing date is 29 June 2026 The Voluntary Services Manager plays a key role in ensuring that appropriate volunteering opportunities are available across the Trust, and that these opportunities are proactively promoted to encourage engagement for local people and communities. Main duties of the job The Voluntary Services Manager is responsible for the day-to-day running of the Volunteer Department, which includes recruiting, coordinating and supporting all corporate volunteers. In addition, the Voluntary Services Manager provides professional support to the voluntary organisations and charities that support the Trust, as well as supporting and advising staff responsible for supervising and working with volunteers. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. Job responsibilities The postholder will lead on the recruitment and selection of volunteers in line with Trust policy. This will include facilitating volunteering information events, handling expressions of interest, applications, interviews, DBS checks, references, and training. Oversee the organisation and delivery of Trust induction for volunteers, including completion of all statutory and mandatory training (in line with Trust policy), and re development of the Volunteer Welcome Pack. Ensure that all volunteers regularly update statutory and mandatory training, as required in relevant Trust policies. Organise appropriate placements for volunteers, considering needs of the service/Trust, and the knowledge, skills and experience of individual volunteers. Conduct regular keep in touch discussion with all corporate volunteers. Address any issues with volunteer performance or behaviour in line with Trust policy. Proactively develop strong relationships with staff across the Trust, fostering a positive culture around working with volunteers. Provide support and guidance for staff responsible for the direct supervision of volunteers. Review and evaluate the efficacy of existing and new volunteer roles, implementing change as required to provide a fulfilling, engaging opportunity for volunteers. Contribute to projects where there is the potential to involve volunteers / develop new opportunities. Manage the student volunteer programme, including promoting the programme to local schools. Provide key points of contact for voluntary organisations and charities that support the Trust, including guidance on recruitment, training and problem solving. Keep volunteers and voluntary organisations up to date with key information and developments, sharing the latest from/about the Trust as appropriate. Ensure all promotional information about volunteering is kept up to date, including regularly reviewing the Trust website. Engage with local communities, including schools and other stakeholders, promoting opportunities to volunteer at the Trust. Develop and maintain relationships with NAVSM, the NCVO and local providers, identifying opportunities for partnership working. Implement an annual survey for volunteers to seek a better understanding of the experience of our volunteers, using feedback to make improvements, as necessary. Maintain database of volunteering for all volunteers and volunteering activity and audited in line with best practice. Manage the organisation and delivery of a range of volunteering events, including information for prospective volunteers, the annual Volunteers' tea party and other Trust awards and drop in networking events for exiting volunteers. Carry out risk assessments for roles and activities as required. Provide information for regular reports on volunteering activity at the Trust. Work with the Head of Service to implement the Trusts Volunteering strategy. With the Head of Service proactively seek out opportunities for funding and invest in volunteering. Person Specification Education and Training Educated to degree level or equivalent experience. Nationally recognised people management or volunteer management qualification. Experience Experience of working in the NHS or a related organisation. Experience of working with and managing volunteers. Experience of engaging and working with communities and community groups. Experience of organising and delivering training. Experience of dealing with volunteer recruitment, performance monitoring, conduct, conflict resolution and complaint issues. Experience of working with charitable organisations and/or fundraising. Knowledge and Skills Knowledge of how the NHS works and current issues, priorities and strategic change. Knowledge of national guidance and best practice relating to working with and managing volunteers. Good working knowledge and experience of databases, spreadsheet and word processing computer applications. Excellent communication, negotiation and influencing skills. Good organisational skills, including high level of accuracy and ability to work to tight deadlines. Proactive problem solving and the use of organisational skills. Experience of completing reports for relevant NHS Trust wide committees and management of staff surveys. To be able to deal efficiently and appropriately in person, in writing and on the telephone with a range of people. Planning and Organising Ability to organise own workload effectively and to be able to work as part of a team in a collaborative and supportive fashion. Ability to prioritise a demanding workload. Confident public speaker/presenter. Ability to liaise effectively with staff and the public at all levels and to deal with demanding situations, calmly and confidently. Equality and Diversity Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to the individual needs. Other relevant requirements Willing and able to travel to different sites and locations both locally and across the region. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Medical Administrator - Maternity Leave Cover Medical Administrator 12 months fixed term contract MaternityLeave Cover 30 hours per week to be worked over Monday Friday.£12.71 - £13.50 per hour dependingon experience We areseeking to recruit an enthusiastic, reliable, highly motivated administrator withexcellent customer care skills to join our existing team of administrationstaff for 12 months maternity leave cover.You will be responsible for working within a busy department, workingtogether as a team to help patients, support the doctors and extendedmultidisciplinary team. As a memberof the administration team, you will have Excellent organisational skills, teamworking and problem solving skills, together with in depth knowledge andexperience of working with the general public with a caring approach. As our chosenadministrator you will be expected to be flexible and help with a range ofduties. This is anexcellent opportunity for someone who shares our commitment to delivering highquality patient care, and who has the interest and energy to join with us andhelp develop services to be truly outstanding. Main duties of the job The successful candidate will: Be professional at all times with a kind andcaring disposition that satisfies the needs of our patient cohort. Be able to respond to the various demands andchallenging circumstances of general practice. Have a good secondary education. Have experience of working in a busy officeenvironment and working under pressure, ideally within a large GP surgery. Have a good understanding of GP surgeryprocesses and procedures. Have a good understanding of clinical coding andGP workflow. Have a good understanding of the registrationprocess. Have good IT skills, ideally with experience ofclinical software such as Emis Web. About us We are a large forward-thinking paperless Practice of18,500 patients, based in excellent modern purpose-built premises. Our strength lies in the diversity of skillsand professional interests within our team. We have a multidisciplinaryclinical team made up of Doctors, Advanced Nurse Practitioners, Pharmacists,First Contact Physios, Health Care Assistants, Nurse Associates, Health andWellbeing Coach and Social Prescribers. Weoffer: Well established practice providing a highstandard of primary care. Large and supportive management/leadership team. Regular practice incentives rewarding hard workand dedication including employee of the month scheme and long service awards. Clinical system EMIS Web. We reserve the right to closevacancies early; therefore we recommend you apply as soon as possiblein order to ensure you do not miss the closing date. Job responsibilities Responsible for:Supporting the smooth and efficient operation of thepractice, by providing efficient and effective administration support to allfunctions within the practice. Scope and JobPurpose:To be responsible for undertaking a wide range of administrative dutiesand deliver a high standard of general administration. To ensure that theAdministration area of the Practice runs smoothly and provides a high level ofservice to patients, doctors, nurses, and other members of the Practice team. Please see attached job description and person spec for further informaiotn. Person Specification Qualifications GCSE grade A to C in English and Maths or equivalent Please see attached job description and person spec for further information. Experience Previous experience working in primary care Previous experience in using emis software Experience in Primary care registrations processes Experience in clinical coding Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

We are seeking a dedicated and enthusiastic Pharmacy IT System Supportto join . If you share our passion for delivering high-quality, compassionate patient care, we would love to hear from you. At Isle of Wight NHS Trust, we are committed to "working together and improving together"and this role plays a vital part in supporting that journey. Main duties of the job To support the Electronic Prescribing and Medicines Administration (EPMA) Lead Pharmacist and Pharmacy IT systems manager with the ongoing management of Pharmacy IT systems (which includes EPMA, JAC, tracking, automation and electronic storage systems). To be responsible for developing and submitting reports generated by Pharmacy IT systems. All applicants must as a minimum possess GCSE grade C or above in English and Maths (or equivalent), have the ability to demonstrate an understanding of a wide range IT systems and databases as well as intermediate to advanced IT skills including Word, Excel, Outlook. They will maintain a close working relationship with: Lead Technician for Procurement (in the use and maintenance of Pharmacy IT system drug data files) Senior clinical pharmacists (in the use and development of Pharmacy IT systems) Pharmacy team in general.They will also work and liaise with the wider hospital team including within the Information Technology Department and clinical staff to support the development and optimisation of pharmacy technology across the Trust (including EPMA). About us Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you. The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions. Job responsibilities Assist in the development of capital bids and business cases for the development/maintenance or replacement of the core automation and software technologies to ensure sustainable interoperability and fitness for purpose. Assist in the management, maintenance, and extension of the JAC computer system and play a key role in the development and roll out of upgrades and new applications of EPMA and other pharmacy managed systems across the Trust. Monitor all systems managed by Pharmacy and provide support to other systems where necessary in diagnosing issues with and developing new interfaces/messaging between them. Design and implement, with the assistance of the pharmacy team, appropriate monitoring systems at ward level and ensure safe use of Pharmacy IT systems within the Trust. Assist in the management the helpdesk for all users of Pharmacy managed systems. Expand the development, implementation, maintenance and use of Pharmacy managed IT systems, providing technical briefs and reviewing responses as necessary. Person Specification Criteria English and Maths GCSE Understanding of a wide range of IT systems and databases. Intermediate to advanced IT skills including Word, Excel, Outlook and Database Management. Basic knowledge of benefits of automated dispensing units and other Pharmacy managed IT systems. Management / leadership evidence Certificate in IT (NQF level 4) Extensive knowledge of Pharmacy IT / data base / network systems. Lead for problem solving and development. Experience of training group of staff, Trust required qualification. Demonstrates Trust core values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a yearpro rata, per annum

Our Initial Response Service (IRS) is a centralised, triage led function designed to provide a single point of access for urgent mental health referrals, bringing together the elements of 111 Mental Health Option, Crisis and Home Treatment pathways. It is responsible for receiving, screening and clinically triaging referrals, ensuring service users are directed to the most appropriate service in a timely and safe manner. The model supports rapid decision making, prioritisation of risk, and coordination of responses, including escalation to face to face crisis assessment where indicated. The service aims to reduce duplication across services, and deliver consistent performance against response standard. This is an exciting opportunity to join a new, dynamic service which will improve the experience of people who use services! Join our Initial Response Service (IRS) as a call handler and become a vital first point of contact for people seeking urgent mental health support. In this fast paced and rewarding role, you will manage and triage incoming calls, ensuring each person receives a timely, compassionate and appropriate response while supporting safe and effective referral pathways. Main duties of the job You will use your communication skills to engage with individuals who may be distressed, providing reassurance, clear information and support, while working closely with clinical teams and partner services to ensure the right care is delivered at the right time. You will also play a key role in supporting the smooth running and development of the service, using your organisational skills to maintain accurate records, prioritise workload and ensure information is managed effectively. You will contribute to continuous service improvement by identifying opportunities to enhance processes, supporting team learning, and helping shape a responsive, high quality service. This is an exciting opportunity to be part of a forward thinking team, where your contribution will directly influence how urgent mental services evolve and improve for the people who need them most. If you think this could be you, someone compassionate, resilient and motivated to support people at times of crisis - we would love to hear from you. We encourage you to review the full Job Description for further details on the scope and responsibilities of the post. About us Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. Job responsibilities The postholder will provide professional call handling and referral support as part of the Initial Response Service, acting as a key point of contact for services users, carers and professionals. Key responsibilities include receiving and triaging calls, accurately recording information, and ensuring enquiries are appropriately routed in line with agreed referral pathways. The role involves effective communication in often sensitive or distressing situations, providing reassurance, guidance and information, while working collaboratively with clinical teams and partner agencies. The post holder must maintain confidentiality, escape risks appropriately and ensure timely onward referrals. Additional responsibilities include prioritising workload, supporting administrative processes such as appointment booking, contributing to service improvement, and adhering to Trust policies, standards and values at all times. Person Specification Qualifications NVQ 3 in Care, Customer Care or Business Administration or commitment to work wards Knowledge of Trust electronic record system Experience Experience of working with service users with complex mental health needs Person centred care for those Mental health / learning disabilities needs Experience working with people with mental health needs Experience in a healthcare or call handling environment. Skills Good telephone and communication skills Ability to communicate sensitively with distressed callers. Good IT skills, including advanced keyboard skills. Knowledge of NHS services and referral processes Knowledge Working knowledge of Microsoft packages or equivalent. Maintaining administrative / secretarial systems Knowledge of NHS policy / procedures. Knowledge of medical terminology Other Able to meet the mobility requirements of the post. Demonstrates respect dignity and integrity Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £25,760 to £27,476 a yeargross per annum

Recovery Navigator (South Wiltshire IOS part time) We are committed to a recovery based approach and supporting people to meet their individual needs. Join our team to support clients on their recovery journey by working as part of an integrated system alongside AWP Intensive Services, contributing to the delivery and ongoing development of the IOS model through collaborative practice and reflective learning within agreed role boundaries. Responsibilities Complete person centred support conversations with the client using the Dialog+ tool to monitor outcomes. Provide intensive, trauma informed, personalised face to face support and respond flexibly to acute mental health distress, crisis presentations and fluctuating levels of risk. This includes stabilisation and grounding techniques, crisis management, effective coping skills, safety planning and identifying networks of support. Work in a blended model taking place in the homes of people, with some office and home work. Attend monthly one to one sessions with your line manager and participate in group reflective practice with the Psychology Team. Qualifications Experience working with people with mental health needs, including risk assessment and support planning. Strong knowledge of mental health presentations, including acute distress, crisis and co occurring needs. Knowledge of support planning and risk assessment. Commitment to trauma informed, psychologically informed and recovery oriented practice. Passion for improving the lived experience and health of people using mental health services. Proven knowledge of the support needs of people with mental health needs. Person Specification Experience A minimum of 6 months to 1 year experience working with people with mental health needs, including risk assessment and support planning. Experience providing practical and emotional support to enable clients to take up responsibilities of their recovery. Proven experience working with people with multiple needs (mental health, homelessness, alcohol/drug dependency, long term conditions). Proven experience carrying out needs and/or risk assessments and the support planning process. Experience working with multiple individuals with competing needs and priorities. Proven experience of mental health issues and/or services, either as a user, carer or supporter. Lived experience of mental health issues or services. Experience with high risk presentations, including risk management, safety planning, safeguarding. Experience in crisis, admission or intensive community settings, managing complexity, co occurring needs and heightened risk. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission to the Disclosure and Barring Service (formerly CRB) for criminal conviction checks. EEO Statement We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply, as these groups are currently under represented at Second Step. All applications are anonymised until interview confirmation, ensuring shortlisting is based solely on suitability.

Trainee Cyber Security Engineer (Security Trainee) Cyber Operations purpose is to support safe care and build public trust by building NHS England's cyber resilience and enabling the wider health system to be cyber resilient, supporting Transformation Directorate's purpose of delivering the best care and outcomes for the NHS. The Cyber Operations sub-directorate consists of four operational areas: Cyber Security Operations Unit (CSOU) Cyber Delivery Unit (CDU) Chief Information Security Office Function (CISO) As a Trainee Cyber Engineer, you will work within the Cyber Security Operations Centre (CSOC), supporting day-to-day operation of core cyber platforms under senior guidance. You will assist in maintaining and monitoring security tooling across identity, access, network and XDR technologies, ensuring system health and data flow. You will support multi-tenant threat platforms such as XDR and SIEM solutions, helping maintain analytics, queries and dashboards, and flagging issues or improvements. You will assist onboarding by supporting data ingestion, enrichment and integrations. You will contribute to implementing approved changes through formal change processes and appropriate supervision. Working with senior engineers and service leads, you will help maintain service reliability, documentation and runbooks, while building your technical skills through hands on experience and training. Main duties of the job The main duties you would be involved with are as follows: Work within the Cyber Security Operations Centre (CSOC) providing technical engineering support to core security platforms and services, ensuring systems are operational, monitored and maintained in line with service requirements. Assist in the day-to-day operation of CSOC platforms, including monitoring platform health, managing data ingestion issues, maintaining detections and responding to system-generated alerts. Provide technical input into the handling of cyber and IT security incidents, supporting investigation, containment and recovery activities in line with agreed incident management processes. Assist with the diagnosis and resolution of service incidents relating to security tooling (e.g. SIEM, XDR, logging pipelines), escalating issues where appropriate and contributing to root cause analysis. Assist in the delivery of approved changes to cyber security systems, tooling and configurations through formal change management processes, ensuring changes are implemented safely and documented. Contribute to routine service activities including system checks, access management, user support requests and the maintenance of standard operating procedures and technical documentation. About us NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms enabling us to design and deliver high-quality NHS services. In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. Important Residential Requirements All NHS England Cyber Security personnel must hold Security Clearance level as a minimum. To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. Failing to meet these requirements after an offer will result in the job offer being withdrawn. No Visa Sponsorship We cannot offer visa sponsorship for any vacancies. Person Specification Knowledge Basic knowledge of the tools and processes for maintaining application security; ability to design and implement security programs to prevent data loss and access intrusion from web and mobile applications. Basic knowledge of the modules, processes and technologies of Information Security Operation Centre (ISOC); ability to detect, respond and utilise related platform and applications to perform cyber security initiatives. Basic knowledge of tools, techniques and processes of intrusion detection and prevention; ability to detect, resolve and prevent intrusion behaviours to protect organisational networks. Skills & Experience Basic knowledge of technologies and technology-based solutions dealing with information security issues; ability to apply these in protecting information security across the organisation. Qualifications NHS England Academy apprenticeship graduation or equivalent cyber security experience, which equates to degree level equivalent / vocational qualification level 6 or equivalent experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name NHS England

Go back Hull University Teaching Hospitals NHS Trust IBD Senior Administrator The closing date is 29 June 2026 Are you ready to take the next step in your administrative career and play a vital role in patient care? Our Senior Administrator is the backbone of our services. They support teams, coordinate complex workloads, and ensure clinics and departments run safely and efficiently. They are trusted, reliable and central to the smooth delivery of care. Working within fast-paced and supportive teams, you will take on additional responsibility, helping to oversee processes, support colleagues and ensure patients receive the best possible experience. Main duties of the job Providing nonclinical advice to patients around appointments and advice associated with the self-management application Sending out IBD specific communications in line with changing clinical guidance Transferring and uploading clinical information from the clinical portal to Lorenzo Creating, maintaining and updating data reports for submission to the service management team Close liaising with IBD multidisciplinary team to carry out patient tracking duties Liaising with tertiary suppliers to order and distribute tests to patients Clinic management Supports with cover with the IBD MDT where necessary About us The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As teaching hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community. Person Specification Education / Qualifications Good standard of general education to GCSE level or equivalent, including Math's and English Language. Excellent keyboard skills NVQ Level 3 in Administration of equivalent Knowledge, Training & Experience Experience (through placements or employment) of working in a busy environment. Experience of providing a service to patients or customers. Experience of using electronic systems. Experience of Microsoft Office products. Working knowledge within the General Data Protection Regulations 2018. Team working. Experience of conflict resolution. Communication and Interpersonal Skills Be able to work on own initiative. Works well with in a team. Demonstrates understanding of confidentiality. Participate in standard setting and research projects. Evidence showing clinical and professional development. To be able to plan, assess, evaluate and implement patient care. Ability to prioritise care associated with changing environment/patient demands. Facilitate learning of others. Special Attributes and Other High level of interpersonal skills. Demonstrate empathy and diplomacy. Flexible and reliable. Other Requirements Interested in personal development. Flexible approach to hours and conditions. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Hull University Teaching Hospitals NHS Trust We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

NHS is looking for a dedicated call handler in Norwich to support our Initial Response Service (IRS). This role is crucial for providing timely and compassionate responses to individuals seeking urgent mental health support. Candidates should have strong communication skills and a commitment to assisting service users with complex mental health needs. Successful applicants will possess NVQ 3 in Care or similar qualifications, along with experience in healthcare or call handling environments. The position offers a salary range of £25,760 to £27,476 per annum.

The NHS is seeking a Medical Administrator for a 12-month maternity leave cover based in Accrington. This role requires an enthusiastic and motivated administrator with excellent customer care skills to join the administration team. You will support a busy department, ensuring the efficient operation and providing a high standard of service to patients and staff. Knowledge of EMIS Web and previous experience in a GP surgery environment are essential.

Digital Systems Analyst/Digital Systems Clinical Analyst Closing date: 28 June 2026 Are you interested in helping shape the future of healthcare at Cambridge University Hospitals? Join the Digital Services Team as a Digital Systems Analyst We are recruiting Digital Systems Analysts to join our team and play a key role in supporting and improving the digital systems used across the Trust. This is an exciting opportunity to work at the heart of digital transformation, helping to enhance patient care and staff experience through innovative technology solutions and workflows. You do not need a technical IT background to apply - we welcome applicants from both clinical and administrative backgrounds who are enthusiastic, curious, and passionate about improving the way we work. Whether you are looking for a new career challenge, an opportunity to develop digital skills, or a chance to contribute to major improvement programmes, this role offers a rewarding and varied experience within a supportive team environment. Substantive, Fixed Term Contracts and Secondment opportunities are available, making this a fantastic opportunity to gain experience in digital healthcare. For clinical staff you can still maintain your professional registration/revalidation. Main duties of the job As a Digital Systems Analyst, you will be responsible for the design, development, configuration, and optimisation of the Epic EPR system across various hospital departments and services, including inpatients, outpatients, theatres, pharmacy, laboratories, administration, and specialist clinical areas. Your role will involve working closely with staff to align the system with clinical best practices and optimise workflows. You will analyse current workflows, recommend improvements, and configure the Epic EPR system to meet the hospital's needs. Responsibilities include testing system functionality, ensuring security, and providing user support, including participation in a 24/7 on-call rota as and when required. Collaboration with cross-functional application teams will be essential to ensure the system's integrated functionality and compliance with legal and regulatory frameworks. Success in this role requires strong problem solving skills, the ability to negotiate changes to clinical and administrative workflows, and the capacity to work independently to meet project deadlines. You may also be involved in work across other digital systems across the Trust. For clinical post holders only: Lead and participate in projects and areas of work, which reflect clinical, professional and corporate objectives. Work in clinical practice for one session per month, reviewing the service as an end user and feeding back any issues highlighted during this period. About us Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1,100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, this is a testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full-time permanent contract unless you have: Applied for a Graduate visa or you have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment This vacancy will close at midnight on 28th June 2026. Interviews are due to be held on 13th July 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications General education to degree level, equivalent professional qualification or equivalent relevant experience A degree, preferably in IT, Health Informatics, or a related field Epic certification/accreditation in at least one application PRINCE/MSP or other project management qualification Experience Experience of collaborating with clinical staff, medical consultants, and other senior managers. Experience of delivering projects to tight deadlines. Experience of delivery of benefits from the implementation of technology / services. Experience in workflow/process analysis and design Experience of managing clinical and/or operational services within the NHS. Experience of working with the Epic EPR system. Knowledge Understanding of clinical, administrative and/or operational workflows and processes in a hospital setting. Understanding of change management principles Understanding of Information Governance and Confidentiality Understanding of NHS operational and/or clinical management. Skills Analytical skills to assess and optimise workflows/processes and resolve problems Manage multiple tasks and conflicting deadlines, staying calm under pressure. Communicate and present knowledge clearly and concisely to various audiences - both technical and non-technical stakeholders Negotiate and use effective persuasive techniques with senior level staff Work independently and as part of a team, using initiative Ability to focus for lengthy periods while managing interruptions Ability to analyse complex workflows and translate into software requirements Comprehensive range of IT skills Proficiency in project management tools and methodologies including process improvement. Additional Requirements The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cambridge University Hospital NHS Foundation Trust

Senior Business Intelligence Developer Closing date: 29 June 2026. This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices). Join Worcestershire Acute Hospitals NHS Trust as a Senior Business Intelligence Developer and play a key role in shaping the future of healthcare analytics and data driven decision making across the Trust. This is an exciting opportunity for an experienced SQL and BI professional to work within a highly skilled Information and BI Development team, delivering innovative solutions that directly support patient care, operational performance and strategic planning. You will lead on the development and optimisation of SQL Server data warehouse solutions, advanced ETL processes, semantic/tabular data models and modern reporting platforms including Power BI. Working with large and complex healthcare datasets, you will collaborate closely with informatics and operational stakeholders to turn data into meaningful insight that improves services across the organisation. We are looking for someone with strong technical expertise in SQL Server, T SQL and BI technologies, alongside good mentoring skills to influence best practice and contribute to the Trust's long term BI strategy. In return you will have the opportunity to work on impactful projects, develop your technical skills and help drive innovation within a forward thinking NHS organisation committed to continuous improvement and digital transformation. Main duties of the job As a Senior Business Intelligence Developer, you will support the delivery of high quality business intelligence solutions that enable informed decision making across the Trust. You will work closely with technical and non technical stakeholders to understand complex reporting and analytical requirements, translating these into reliable and scalable data solutions. The role involves developing and enhancing data warehouse processes, improving data quality and system performance, and designing the underlying data structures that support reporting and analytics across the organisation. This includes developing and maintaining robust fact and dimension models, semantic layers and ETL processes to ensure data is accurate, accessible and fit for analytical use. You will contribute to the ongoing development of the Trust's BI and analytics capabilities by identifying opportunities to improve existing processes, supporting the adoption of best practice development standards, and helping to ensure the reliability and integrity of complex healthcare data. The post offers the opportunity to work on a wide range of projects using modern Microsoft BI technologies within a collaborative and forward thinking NHS environment. Job responsibilities Provide ongoing support to the information team for all aspects related to SQL Server data management, ETL and BI processes. Develop, maintain, document and enhance all ETL processes related to patient data and associated systems, with a focus on efficient T SQL development and optimisation. Contribute to, and assist in, the development and implementation of the departmental strategy for business intelligence, data modelling and reporting. Line manage junior team members and be responsible for their training and progression. Act as a mentor for junior team members in SQL development and data modelling best practice. Develop, map and document critical business and technical processes, including data models and data flows. Contribute to the development of internal best practice development methodologies, SQL coding standards and solution documentation. Develop applications and solutions using rapid agile methods with a focus on delivering agreed shippable components to the end user and subsequent iterations to acceptance, including data driven and semantic layer solutions. Conduct full technical testing of developed solutions at unit and system level, including validation of data models and query performance, with appropriate scaling, platform, capacity and load testing. Ensure that adequate security and data protection protocols are incorporated into solution designs as per Trust IG principles. Provide technical expert capability to pro actively resolve issues and assist with support and development issues as required. Develop pro active monitoring and event management procedures to ensure continuous and reliable information systems availability, including database and data pipeline monitoring. Keep up to date with new developments within the NHS, with a particular focus on data, BI and analytics technologies (e.g. semantic models and visualisation tools such as Power BI). Assist in other software and data development projects as carried out by the team. Person Specification - Experience Demonstrable substantial experience of writing and optimising complex T SQL in SQL Server environments. Strong experience working with SQL Server databases, including performance tuning and query optimisation. Proven experience designing and developing data models, particularly Tabular Models / Semantic Models. Experience working with data warehousing concepts and techniques. Experience with the full software development lifecycle or related methodologies. Experience working with large, complex datasets. Knowledge of NHS datasets. Person Specification - Qualifications Degree level qualification in IT/Informatics or related discipline, or equivalent experience (minimum 4 years in a similar role). Internal NHS Job Vacancy This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices). Please confirm the NHS organisation you currently work for. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Worcestershire Acute Hospitals NHS Trust

Server and Storage Engineer We are looking for two highly skilled engineers to help ensure our server estate and associated infrastructure remain robust, secure, and well maintained. You'll support critical digital services used across Nottinghamshire and Derbyshire, directly contributing to the reliability and performance of systems that underpin patient care. Key Responsibilities: Technical implementation - Deliver efficient, cost effective system implementations while minimising disruption to patient care. Advanced troubleshooting - Investigate and diagnose complex server and infrastructure issues. Technical project management - Lead new system implementations from a technical perspective, ensuring smooth delivery and integration. Systems integration - Develop small scale software solutions to meet integration and automation needs. IT systems development - Help develop, manage, and control systems created by the Health Informatics Service for partner NHS organisations. You will be part of a team that underpins essential NHS services, ensuring clinicians and support staff have stable, secure systems for outstanding care. This is a chance to work with modern infrastructure and grow your technical expertise in a supportive environment. Person Specification Knowledge Requirements The ability to work on own initiative Ability to supervise staff Qualifications Degree, or HNC/D, or BTEC Microsoft Office Applications Email Platforms Microsoft Windows Server O/S current version Networking SQL Databases RDMS (any) Knowledge of at least one clinical system VCP Experience At least 5 years previous technical experience within IT at a senior technical level Contractual Must have own car and clean driving licence Take part in on call rota Able to work flexibly outside of normal working hours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions. Employer Name Sherwood Forest Hospitals NHS Foundation Trust Visa Sponsorship Not all of our roles are eligible for visa sponsorship. Refer to the shortage occupation list for eligible roles. Home Office guidance has changed as of 9th April; roles may not be eligible for sponsorship even if listed.

The Imaging Network Board is a collaborative partnership across the three ICs of Surrey, Sussex & Frimley, ensuring alignment in service delivery across all health and care organisations in the region: East Sussex Healthcare NHS Trust (ESHT) University Hospitals Sussex NHS Foundation Trust (UHSx) Queen Victoria Hospital NHS Foundation Trust (QVH) Frimley Health NHS Foundation Trust (FHFT) Ashford & St Peter's Hospitals NHS Foundation Trust (ASPH) Royal Surrey NHS Foundation Trust (RSFT) Surrey and Sussex Healthcare NHS Trust (SASH) Surrey Heartlands ICB Frimley Health and Care ICB Main duties of the job The Senior Project Manager will lead the delivery of the Imaging Network's RIS Reprocurement Project across multiple NHS Trusts and other Radiology projects as required. This includes overseeing procurement, implementation, and transition to a new Radiology Information System (RIS), ensuring alignment with the Network's strategic objectives and digital roadmap. The post holder will be responsible for the end-to-end project lifecycle, including development of outline business case, fullbusiness case, delivery of projects, risk management, project plans, reporting, procurement (ITT), supplier engagement, contract award, mobilisation, and implementation across all participating organisations. The role requires senior-level leadership, stakeholder management, and project governance, ensuring delivery to time, cost, quality, and benefits realisation. To lead the strategic planning, coordination, and delivery of the RIS Reprocurement project across the Imaging Network To provide expert project / programme management advice to the Digital Diagnostics Programme Director, Managing Director, Network Board, and partner Trusts To ensure the project delivers measurable improvements in diagnostic services, interoperability, and patient outcomes To establish robust governance, risk management, and reporting frameworks across the project Significant BC building and finance modelling working with finance colleague. Project Scope: Multi-million-pound, multi-organisational RIS reprocurement and implementation project across 6+ Trusts Act as a senior project manager to lead other Radiology or strategic projects. About us A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. Qualifications Educated to master's level or equivalent level of experience Prince 2 practitioner or PMP or Agile PM or equivalent experience and knowledge is required Experience NHS procurement processes, experience of business case development, financial modelling, benefits realisation, change management, stakeholder engagement and governance. and financial modelling. An understanding and knowledge of the workings of the NHS, the challenges it faces and of the reform agenda Extensive specialist knowledge of managing/delivering Diagnostic services Specialist knowledge of designing and delivering project, and in doing so working across organisational boundaries and with multi-professional teams Proven experience in procurement, tender evaluation, and supplier management. Experience managing high profile, complex digital change projects In depth understanding of RIS, PACS, imaging workflows, and interoperability standards. Change management methodologies and service redesign. Multi Trust digital transformation environments. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £66,582 to £77,368 a yearper annum, pro rata

NHS is looking for a Senior Project Manager to lead the RIS Reprocurement Project across multiple Trusts. This role involves overseeing the entire project lifecycle, including procurement and stakeholder management. The ideal candidate should possess a master's degree or equivalent experience and significant project management expertise, particularly in NHS procurement and financial modelling. The role offers competitive salary and substantial benefits, including staff development and NHS pension enrollment.

Head of Continual Service Improvement The closing date is 29 June 2026 This is a unique and high impact leadership opportunity to shape how digital services are delivered across Nottinghamshire Health Informatics Service and our wider health and care partners. As Head of Continual Service Improvement, you will lead the development and delivery of a strategic improvement agenda that drives high quality, efficient and user focused services. Working at the heart of a large, multi ICS shared service, you will partner with clinical, operational and digital leaders to redesign services, embed a culture of continuous improvement, and ensure measurable outcomes that enhance user experience and support better patient care. You will play a visible senior leadership role, using data, insight and structured improvement approaches to remove barriers, deliver change and build capability across the organisation. NHIS offers a rare opportunity to make a system wide impact. Supporting over 28,000 users across more than 420 sites, we are a key enabler of digital transformation across the Derbyshire, Lincolnshire and Nottinghamshire Cluster. You will be joining a collaborative, forward thinking organisation with a strong commitment to innovation, partnership working and delivering tangible benefits for staff, services and patients. If you are an experienced senior leader in service improvement and transformation, this role offers the platform to influence at scale, shape strategic direction, and make a meaningful difference to health and care outcomes. Responsibilities Your key responsibilities include: Leading the development and delivery of a strategic continual service improvement agenda across the cluster. Partnering with clinical, operational and digital leaders to redesign services and embed continuous improvement practices. Using data, insight and structured improvement approaches to remove barriers, deliver change and build capability across the organisation. Ensuring measurable outcomes that enhance user experience and support better patient care. About us We are an award winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and aim to treat every patient as we would want a member of our own family to be treated. We expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are a clinically led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as "outstanding" for care and our King's Mill Hospital as the only "outstanding" NHS run hospital in the East Midlands. Visa sponsorship Not all of our roles are eligible for visa sponsorship. Please refer to the shortage occupation list. Skilled Worker visa: eligible healthcare and education jobs - GOV.UK. Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list. Employment terms Contractual requirements include flexibility outside normal office hours, ability to travel, clean driving licence and use of own car. Qualifications Educated to degree level (or equivalent experience) in a relevant discipline (e.g. improvement, service management, digital/IM&T, transformation, business or related). Recognised advanced improvement qualification (e.g. Lean Six Sigma Black Belt) or equivalent. ITIL (or equivalent service management) qualification and/or demonstrable expertise in service management best practice. Lean Six Sigma Master Black Belt (or equivalent advanced improvement qualification). Relevant leadership/management qualification and/or formal training in change leadership, programme governance or transformation delivery. Master's level qualification (or equivalent experience) in a relevant area (e.g. improvement, transformation, leadership, digital/IM&T or business). Experience Extensive experience as senior manager. Significant senior leadership experience within an IM&T and/or digitally enabled service environment, operating at pace and under scrutiny. Extensive experience leading continual service improvement, transformation and/or service redesign across complex services and stakeholders. Experience of managing complex programmes and projects with multiple stakeholders, including governance, risks, dependencies and benefits realisation. Experience of specifying and supporting the delivery of digital tools and technology enabled change to improve services. Strategy development and implementation. Experience managing service relationships, service level expectations and supplier/customer engagement to deliver agreed outcomes. Experience managing complex and sensitive programmes and projects that require significant clinical and executive engagement for success. Experience managing significant revenue and/or capital budgets and assuring financial performance across a portfolio of work. Researching, analysing and presenting information to Executives and Board members. Successfully managing a diverse team. Strong digital literacy, including advanced use of Microsoft applications and reporting/visualisation tools (e.g. Power BI) to support insight and decision making. Experience contributing to service continuity planning and risk controls for critical digital services. Ability to communicate with a diverse group of professionals to very large groups. Ability to motivate staff, colleagues and stakeholders to achieve the project outcomes. NHS or public sector experience. Significant appreciation, knowledge and experience of good IT practice across the acute sector. Experience of major system procurement. Significant knowledge of Health Care IT. Knowledge Proven ability to build and sustain effective relationships with customers, partners, suppliers and contractors. Expert knowledge of continual service improvement and service management best practice, including how to embed standards, governance and measurable outcomes. Highly developed analytical, problem solving and root cause analysis skills, using qualitative and quantitative evidence to prioritise action. Ability to handle highly complex, sensitive and sometimes contentious issues, maintaining professionalism and focus on outcomes. Ability to influence, negotiate and build consensus at all levels, including across organisational boundaries where there is no direct line authority. Ability to make sound, evidence led decisions on service improvement priorities, risks, dependencies and delivery approaches. Strong understanding of digital and data enabled service delivery within health and care, and how IM&T services support safe, reliable operations and transformation. Good working knowledge of Information Governance, confidentiality and data protection requirements, and how these apply to reporting and improvement activity. Ability to understand, apply and promote best practice in service management and continual improvement, including governance, measurement and benefits realisation. Ability to produce clear strategic papers, business cases and performance reports, and present recommendations to senior leaders and external stakeholders. High level facilitation skills, including leading workshops, co design sessions and complex stakeholder discussions. Ability to anticipate the impact of internal and external decisions on service delivery, including risks, dependencies and service continuity, and to plan mitigating actions. Understanding of cyber security and information security considerations within digital service improvement and change. Excellent communication and presentation skills, able to tailor messages and influence decisions with a wide range of audiences. Strong problem solving skills combined with the ability to maintain concentration in a fast paced environment, making timely decisions and facilitating delivery across multiple workstreams. Demonstrable leadership and coaching skills, able to motivate others and build improvement capability. Ability to apply risk management and assurance within a complex IM&T environment, ensuring change is delivered safely and sustainably. Experience using service management and reporting tools (e.g. Ivanti ITSM, Power BI) to monitor performance, identify trends and support improvement delivery. Experience working with enterprise architecture and/or operating model design to support strategic change and standardisation. Skills Strategic continual service improvement leadership. Strong stakeholder engagement and relationship building. Advanced analytical and problem solving skills. Ability to influence, negotiate and build consensus. Excellent written, verbal and presentation skills. Leadership, coaching and staff development capability. Strong planning, governance and benefits realisation skills. . click apply for full job details

This senior role leads the clinical direction, safety, and transformation of the NHS 111 Wales Digital Front End, including the 111 website, virtual assistants, symptom checkers, and integrated clinical decision support. The post holder will ensure robust clinical governance, risk management, and regulatory compliance underpin all public-facing digital services, enabling safe innovation, improved access, and optimised patient flow across urgent and emergency care pathways. They will drive the design, implementation, and continuous improvement of digital clinical systems, ensuring alignment with organisational priorities and delivering measurable benefits in quality, safety, and efficiency. Acting with a high degree of autonomy, the role provides expert strategic advice on digital clinical transformation, capital investment, and system integration, while leading complex programmes of change to embed advanced technologies into frontline care. The post holder will operate at a national level, building and influencing partnerships with Welsh Government, Digital Health and Care Wales, NHS 111 partners, and commercial and academic stakeholders to shape and deliver a coherent, future-focused 111 digital offer. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position. Main duties of the job The post holder will lead the operational delivery and ongoing development of the NHS 111 Wales Digital Front End, ensuring public-facing services support safe, effective patient navigation across urgent and unscheduled care. This includes oversight of digital clinical pathways, triage, and online tools, ensuring they are clinically validated, user-focused, and outcome-driven. They will be accountable for embedding robust clinical governance and risk management across all platforms, ensuring compliance with clinical safety, regulatory, and data protection standards. The role will oversee complex digital programmes, ensuring effective delivery, performance monitoring, and realisation of benefits aligned to quality, safety, and efficiency. The post holder will work across organisational and national boundaries to align delivery, build capability, and drive innovation in digital clinical care. They will lead multidisciplinary teams, manage key stakeholder relationships, and support senior leadership, ensuring the 111 digital front end remains sustainable, high-performing, and future-ready. Person Specification Qualifications and Knowledge Master's degree in a clinically or digitally relevant field (e.g., Digital Health, Clinical Informatics, Advanced Clinical Practice), or equivalent experience Evidence of ongoing continuous professional development, especially in clinical digital health, AI, or digital clinical safety. Proven track record of leadership and management of transformational change programmes Registered clinician with the Health and Care Professions Council (HCPC) or Nursing and Midwifery Council (NMC), or General Pharmaceutical Council (GPC). Professional certifications in digital transformation, AI, or information governance (e.g., PRINCE2). Understanding of digital content accessibility, usability, and user experience (UX) in public-facing health platforms. Familiarity with current developments in AI, machine learning, and digital symptom checking in healthcare. Experience Significant experience leading and managing digital clinical system transformation in large, complex healthcare or public sector organisations. Strong experience in stakeholder engagement and management, including clinical staff, executive leaders, commercial agencies, technology vendors, and regulatory bodies, with a focus on digital clinical innovation. Experience in budgeting, financial planning, and resource allocation for digital health projects. Experiences in procurement rules, regulations and processes. Experience in leading organisational-level change for digital clinical systems, including change management and digital literacy training. Skills and Attributes Strong leadership skills with the ability to inspire and motivate multidisciplinary digital and clinical teams. Adaptable problem-solving skills, critical reasoning, and creative thinking for digital clinical change. Demonstrates resilience, confidence, and self-belief under pressure, especially in digital clinical environments. Proven ability to identify digital clinical opportunities, develop solutions, and implement effective action plans. Flexibility and adaptability to manage rapid change in digital health technologies and public-facing platforms. Proactive in exploring and implementing new digital technologies Skills in optimising digital processes and systems for maximum efficiency and effectiveness. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Baring Service (formerly known as CRB) to check for any previous criminal convictions.

This senior role leads the clinical direction, safety, and transformation of the NHS 111 Wales Digital Front End, including the 111 website, virtual assistants, symptom checkers, and integrated clinical decision support. The post holder will ensure robust clinical governance, risk management, and regulatory compliance underpin all public-facing digital services, enabling safe innovation, improved access, and optimised patient flow across urgent and emergency care pathways. They will drive the design, implementation, and continuous improvement of digital clinical systems, ensuring alignment with organisational priorities and delivering measurable benefits in quality, safety, and efficiency. Acting with a high degree of autonomy, the role provides expert strategic advice on digital clinical transformation, capital investment, and system integration, while leading complex programmes of change to embed advanced technologies into frontline care. The post holder will operate at a national level, building and influencing partnerships with Welsh Government, Digital Health and Care Wales, NHS 111 partners, and commercial and academic stakeholders to shape and deliver a coherent, future-focused 111 digital offer. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position. Main duties of the job The post holder will lead the operational delivery and ongoing development of the NHS 111 Wales Digital Front End, ensuring public-facing services support safe, effective patient navigation across urgent and unscheduled care. This includes oversight of digital clinical pathways, triage, and online tools, ensuring they are clinically validated, user-focused, and outcome-driven. They will be accountable for embedding robust clinical governance and risk management across all platforms, ensuring compliance with clinical safety, regulatory, and data protection standards. The role will oversee complex digital programmes, ensuring effective delivery, performance monitoring, and realisation of benefits aligned to quality, safety, and efficiency. The post holder will work across organisational and national boundaries to align delivery, build capability, and drive innovation in digital clinical care. They will lead multidisciplinary teams, manage key stakeholder relationships, and support senior leadership, ensuring the 111 digital front end remains sustainable, high-performing, and future-ready. Person Specification Qualifications and Knowledge Master's degree in a clinically or digitally relevant field (e.g., Digital Health, Clinical Informatics, Advanced Clinical Practice), or equivalent experience Evidence of ongoing continuous professional development, especially in clinical digital health, AI, or digital clinical safety. Proven track record of leadership and management of transformational change programmes Registered clinician with the Health and Care Professions Council (HCPC) or Nursing and Midwifery Council (NMC), or General Pharmaceutical Council (GPC). Professional certifications in digital transformation, AI, or information governance (e.g., PRINCE2). Understanding of digital content accessibility, usability, and user experience (UX) in public-facing health platforms. Familiarity with current developments in AI, machine learning, and digital symptom checking in healthcare. Experience Significant experience leading and managing digital clinical system transformation in large, complex healthcare or public sector organisations. Strong experience in stakeholder engagement and management, including clinical staff, executive leaders, commercial agencies, technology vendors, and regulatory bodies, with a focus on digital clinical innovation. Experience in budgeting, financial planning, and resource allocation for digital health projects. Experiences in procurement rules, regulations and processes. Experience in leading organisational-level change for digital clinical systems, including change management and digital literacy training. Skills and Attributes Strong leadership skills with the ability to inspire and motivate multidisciplinary digital and clinical teams. Adaptable problem-solving skills, critical reasoning, and creative thinking for digital clinical change. Demonstrates resilience, confidence, and self-belief under pressure, especially in digital clinical environments. Proven ability to identify digital clinical opportunities, develop solutions, and implement effective action plans. Flexibility and adaptability to manage rapid change in digital health technologies and public-facing platforms. Proactive in exploring and implementing new digital technologies Skills in optimising digital processes and systems for maximum efficiency and effectiveness. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Baring Service (formerly known as CRB) to check for any previous criminal convictions.

The Mid Yorkshire Teaching NHS Trust is looking for a Digital Operations Analyst to ensure the performance and resilience of the Trust's digital infrastructure. The role involves leading the implementation of new digital solutions, supporting existing systems, and monitoring performance to identify potential issues. You will require a degree or equivalent qualification and significant experience in a data centre environment. This position offers an opportunity to contribute to meaningful healthcare improvements while enjoying excellent benefits including NHS pension and supportive work culture.