Platform Owner - Identity Platform

The Platform Owner - Identity Platform, based in Reading, will take full accountability for delivering secure, seamless access across the organisation. This full-time role, offering a competitive salary up to £85,000 per annum, focuses on identity as a foundational capability. Responsibilities include managing identity lifecycle, access governance, and privileged access through modern platforms. The position enables zero-trust access, frictionless authentication, and policy-driven authorisation. You will strengthen security posture via adaptive controls and automation, ensuring the right people and systems have appropriate access at the correct time, balancing security, compliance, and user experience. We're looking for a decisive and delivery-driven Identity Platform Owner to take full accountability for secure, seamless access across the organisation. The Identity Platform is accountable for delivering secure, seamless, and intelligent access to all enterprise services. It owns identity as a foundational capability, enabling zero-trust access, frictionless authentication, and dynamic, policy-driven authorisation across the organisation. The platform manages identity lifecycle, access governance, and privileged access through modern identity platforms, while continuously strengthening security posture through adaptive controls and automation. It ensures the right people - and systems - have the right access at the right time, balancing security, compliance, and user experience.

What you'll be doing as an Identity Platform Owner

Own identity lifecycle and access governance. Define roadmap for identity services and privileged access. Deliver secure authentication and access experiences. Manage identity risk, compliance, and controls. Work with security and architecture teams on improvements.

Base location

Clearwater Court

Working pattern

Mon - Fri, 9am - 5pm

Contract type

Permanent - Hybrid

Essential criteria

• ITIL Foundation qualification. (or equivalent experience)
• Experience in identity or access management platforms.
• Understanding of zero-trust principles.
• Ability to design governance and access models.
• Strong stakeholder management skills.

Nice-to-haves

• Experience with Microsoft Entra or similar platforms.
• Cyber security or identity governance background.

What's in it for you?

• Competitive salary up to £85,000 per annum.
• 26 days annual leave, increasing with service, plus bank holidays.
• Generous pension scheme.
• Performance-related pay scheme.
• Access to private healthcare.
• Wellbeing and development benefits.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.