24/7 Helpdesk Operator - Calm, Professional Support

  • JAM Recruitment Ltd
  • Oxford, Oxfordshire
  • 26/07/2026
Full time Information Technology Telecommunications Helpdesk

Job Description

JAM Recruitment Ltd in Headington, Oxford, is seeking a Helpdesk Operator to provide first-line support across a 24/7 shift. The role requires logging enquiries by phone and email, prioritising issues, and resolving them calmly to maintain service levels.

The position offers an hourly rate of £13.83-£15.55, with a temporary, ongoing assignment and a dynamic, supportive team environment. Applicants should have strong communication skills and the ability to work a demanding shift.