28 Helpdesk jobs

Role: IT Director, Legal Compliance & Business Intelligence Platform (SAAS), Central London, £110k-130k Basic + Excellent Package, Hybrid Working. The Company: Our client is provider of an innovative and AI-driven legal research, business intelligence, and regulatory platform aimed at the legal, banking, and financial services sector within the UK and internationally. The business is Founder-led by two initial founders, one with a legal background, the other with a banking and financial services background. The business is Private Equity backed with an excellent funding runway to drive their planned scale up and expansion. This rapidly scaling business is essentially a platform, used by law firms, legal services, financial services, and banks to ensure regulatory compliance across a number of their activities, including the emerging use of AI. The business is committed to diversity and inclusion, and has a strong ethical and responsible attitude towards the use of AI within regulated environments. Background to the new role Fuelled by further investment and excellent growth potential, an opportunity has now arisen for an IT Director to join the senior leadership team and really take on a business critical role in re-shaping the provision of technology, bringing largely outsourced IT back in house, and assembling a dedicated IT team of 15-20 people. The incoming IT Director will be expected to play a lynchpin role across all areas of the business, with a remit very much not just limited to providing IT support. Instead the IT Director will have the opportunity to work closely with the Founders on both the day to day running and strategic development of the business. The successful candidate as IT Director will very much engage with the business as a whole, helping the business to make informed decisions. The ideal candidate: We are seeking an IT Director for a newly-created role at an award-winning legal AI / Saas platform in Central London. This role is aimed at elevating the IT, technology, and digital service provision within the business, serving both an internal user base of around 250 people, and a portfolio of clients in a client-facing capacity. The IT Director will report directly to the Founding Chief Executive Officer and will be responsible for assembling a team of 15-20 individuals within the IT team by bringing previously outsourced IT back in-house. About the IT Director role: The successful candidate will lead the IT function at a SaaS business that provides services to law firms, financial institutions, banks, and FTSE-250 corporates. The business is on an impressive growth trajectory and is backed by impressive Private Equity-investors. The Head of IT will play a critical role in maturing the IT services and engaging with clients in digital projects. Candidate requirements: - Experienced as an IT Manager, Head of IT or IT Director - Strong business acumen, with ability to bridge the gap between business and IT - Proficient in Agile methodologies - Previous experience in agency, blue-chip, or consulting environments - Excellent leadership skills to oversee a team of 20 IT staff, including Helpdesk and DevOps - Exceptional client-facing skills Working environment: The IT Director role has the potential for a hybrid working model. If you are an experienced Head of IT, IT Director, or senior-level IT professional with a passion for driving digital transformation and leading IT teams, we encourage you to apply for this exciting opportunity. Linear Executive Search is acting as a Recruitment Consultancy in respect of this IT Director vacancy. We are an Equal Opportunities Employer.

2nd Line Support Engineer Central London, Office Based Up to £35,000 We are recruiting a 2nd Line Support Engineer for an established, independent provider of business technology solutions. Our client supports organisations with managed IT, cloud communications, managed print and document management services, and is now looking for a highly motivated 2nd Line Engineer to join its growing outsourced IT helpdesk and support a high-profile customer. As 2nd Line Support Engineer, you will resolve incidents across Microsoft 365, Microsoft Entra ID (Azure AD), Microsoft Intune and associated network environments. You will combine strong technical capability with confident, professional communication, both remotely and face-to-face. What you ll be doing Providing second-line technical support through a rapidly growing outsourced IT helpdesk. Investigating and resolving incidents across Microsoft 365, Microsoft Entra ID (Azure AD) and Microsoft Intune. Troubleshooting cloud, user, device and networking issues. Communicating clearly with customers and delivering a professional face-to-face service when required. Working collaboratively with colleagues to maintain consistent office and client support coverage. What we re looking for Experience in a second-line IT support role. A good understanding of Microsoft cloud technologies, particularly Microsoft 365, Microsoft Entra ID (Azure AD) and Microsoft Intune. A sound grasp of networking concepts and troubleshooting. Strong customer service and communication skills. Confidence dealing with customers remotely and face-to-face. The ability to commute to Central London. As a 2nd Line Support Engineer , you can expect a salary of up to £35,000 depending on experience. If this role is of interest, please submit your CV immediately. They are ready to interview and keen to appoint asap. Please include your current location on your CV or application. Applications without a location may not be considered. If you are relocating, please state both your current location and your intended relocation area.

IT Support Engineer Location: St Athan, South Wales Salary: Up to 30,000 per annum + benefits 12 Month Fixed-Term Contract Ready to take the next step in your IT career? We're working with a leading aerospace organisation to find an IT Support Engineer to provide essential support across a busy operational environment. About the Role You'll be the go-to person for day-to-day IT support, helping users across the business by resolving technical issues, managing support tickets and ensuring systems and devices remain operational. This is a varied 1st/2nd line role with exposure to Microsoft technologies, networking and end-user support. Key Responsibilities Deliver 1st and 2nd line support for hardware, software and connectivity issues Manage and resolve helpdesk tickets Configure and deploy laptops, desktops and peripherals Support Microsoft 365 and Azure environments Troubleshoot networking and user-related issues Provide onsite support and assist remote users across multiple locations Skills & Experience Previous experience in an IT Support, Service Desk or 1st/2nd Line role Strong Microsoft 365 knowledge Good understanding of Windows environments and networking fundamentals Excellent troubleshooting and problem-solving skills Strong communication and customer service skills Desirable Microsoft Azure experience Salesforce exposure Relevant Microsoft or CompTIA certifications If you would like to find out more, please contact James Chau at .

Junior IT & AI Support Engineer Location: Bicester, Oxfordshire (Hybrid) Salary: £30,000 - £35,000 (depending on experience) Job Type: Permanent, Full-Time Launch your IT career at the forefront of engineering, sustainability and Artificial Intelligence. Are you a Computer Science, Computing or IT graduate looking for more than a standard helpdesk role? This is an outstanding opportunity to build your career with an internationally respected engineering consultancy, working on real AI projects, not just resetting passwords. About the Company Our client is recognised for developing innovative, sustainable engineering solutions that help organisations improve performance while reducing environmental impact. Their work combines world-class engineering, advanced simulation and high-performance computing (HPC) to solve complex technical challenges across a range of industries. Working closely with an experienced Head of IT, you'll join a small, collaborative team with genuine exposure to enterprise IT infrastructure, cloud technologies, cybersecurity and AI implementation projects that will help shape the future of the business. Why This Role Stands Out You'll benefit from direct mentoring from an experienced Head of IT, hands-on exposure to AI implementation and digital transformation projects, and real experience supporting high-performance computing (HPC) environments. There are genuine career progression opportunities, hybrid working, and a friendly, supportive and innovative team environment to grow in. Key Responsibilities You'll provide first-line IT support across the business, troubleshooting hardware, software and network issues, and setting up and maintaining laptops, desktops, mobile devices and peripherals. You'll support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Intune), create and manage user accounts, permissions and access requests, install software and carry out routine maintenance, and maintain IT documentation and asset registers. The role also involves supporting cybersecurity initiatives and device security, liaising with third-party IT suppliers, assisting with IT procurement and equipment deployment, and supporting business continuity and disaster recovery activities. AI & Digital Transformation Alongside core IT support, you'll get involved in researching and evaluating emerging AI technologies, assisting with the implementation and testing of AI solutions, and supporting workflow automation projects. You'll create user guides and training documentation, help colleagues adopt new technologies, and keep up to date with the latest developments in AI, identifying opportunities for continuous improvement along the way. About You We're looking for enthusiasm, curiosity and a genuine passion for technology. You may be a recent graduate in Computing, Computer Science, IT or a related discipline, or someone with 1-2 years' experience in an IT Support or Helpdesk role. You'll be interested in Artificial Intelligence and emerging technologies, and friendly, approachable and confident communicating with colleagues at all levels. Desirable Skills Ideally you'll have knowledge of Microsoft Windows, Microsoft 365, Microsoft Entra ID (Azure AD) or Active Directory, and Microsoft Intune, along with basic networking principles. Experience with PowerShell or Python, Microsoft Power Platform, Google Workspace or Google Cloud Platform, and AI tools such as Microsoft Copilot, ChatGPT or Perplexity would all be advantageous, as would familiarity with the Linux command line. Don't worry if you haven't worked with every technology listed if you're technically curious, enjoy learning and have a positive attitude, we'd love to hear from you. Is This You? If you're looking for more than resetting passwords, somewhere that will invest in your development, expose you to cutting-edge technology and give you a genuine part to play in the future of AI within an innovative engineering business apply today. Please note: If you have not heard from us within two weeks of your application, unfortunately you have not been selected on this occasion. Chiltern Park Recruitment is proud to be an equal opportunities employer. All applicants must have the permanent right to work in the UK in order to be considered for this position.

IT Support Technician Salary: c£27,500 Location: Wrexham area - office-based Job type: Permanent, full-time We are recruiting an IT Support Technician to provide 1st line helpdesk, desktop and remote support to employees across the organisation. The ideal candidate will have IT support experience, strong Microsoft 365 knowledge and practical experience with technologies such as Entra ID, Intune and Defender for Endpoint. You will be a confident troubleshooter with strong customer service skills and a good understanding of MFA and endpoint security. The role Provide 1st line helpdesk, desktop and remote IT support. Log, investigate, resolve or escalate support requests. Support Microsoft 365, including Outlook, Teams and SharePoint. Complete routine administration within Entra ID, including user accounts, access, groups and password resets. Support Intune device enrolment, application deployment and mobile-device updates. Assist with Defender for Endpoint, MFA and endpoint-security support. Configure and support laptops, mobile devices, printers, peripherals and meeting-room technology. Troubleshoot hardware, software, network and connectivity issues. Complete laptop builds and rebuilds using Microsoft Autopilot. Maintain IT asset records, technical documentation and user guides. Support new-starter inductions and wider IT projects. Escalate complex infrastructure, server and security issues to senior IT colleagues. About you At least two years experience in an IT support, service desk or desktop support role. Strong practical Microsoft 365 support experience. Experience with Entra ID and Intune, ideally including exposure to Defender for Endpoint. Good Microsoft Windows, hardware and basic networking knowledge. Understanding of IT security best practices, including MFA and endpoint security. Excellent troubleshooting, customer service and communication skills. Relevant Microsoft, CompTIA, Cisco or ITIL qualification, or willingness to undertake further training. Organised, approachable and able to manage competing support priorities. Able to work permanently from the Wrexham head office. Experience working within an ITIL environment, maintaining technical documentation or supporting technologies such as Mimecast, Cisco Meraki, Microsoft Sentinel or Purview would be advantageous. If this sounds like the opportunity that you have been looking for then please apply, attaching your CV. This role may suit an IT Support Technician, Service Desk Analyst, Helpdesk Technician, Desktop Support Technician or 1st/2nd Line Support Technician. Smartsearch takes your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications, and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce visibility, employee safety, attendance, onboarding and operational efficiency through a combination of software, automation and innovative workplace technology. Their customers span a range of sectors including facilities management, healthcare, logistics, retail, manufacturing and hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. The Opportunity As a Service Desk Analyst, you'll be the first point of contact for customers using the platform and will play a key role in delivering an excellent support experience. You'll help customers resolve queries, investigate issues, provide guidance and ensure they get maximum value from the technology. This is an excellent opportunity for someone with strong customer service skills who enjoys helping people and wants to build a career within technology and software support. What You'll Be Doing Acting as the first point of contact for customers via phone, email and ticketing systems. Delivering a professional, friendly and efficient customer experience. Logging, prioritising and managing customer enquiries and incidents. Investigating issues and identifying solutions using internal documentation and knowledge resources. Keeping customers informed throughout the lifecycle of their enquiry. Resolving issues wherever possible within agreed service levels. Escalating more complex incidents to specialist teams with clear and accurate information. Maintaining detailed records of customer interactions and resolutions. Contributing to internal knowledge articles and support documentation. Working collaboratively with colleagues to continuously improve customer service delivery. What We're Looking For We're looking for someone who genuinely enjoys helping customers and takes pride in delivering a great service experience. You'll likely have experience in: Customer Service Advisor Customer Support Advisor Helpdesk Advisor Service Desk Analyst Contact Centre Advisor Technical Support Administrator Customer Experience Executive Essential Skills Excellent verbal and written communication skills. Strong customer service mindset. Positive and professional approach. Good problem-solving abilities and attention to detail. Ability to manage multiple tasks and prioritise workload. Confidence using technology and learning new systems. Proactive attitude with a willingness to take ownership. Ability to work independently in a remote environment whilst contributing effectively to a team. Desirable Experience Whilst not essential, we'd be particularly interested in people with: Previous customer service experience. Experience using business software. Exposure to helpdesk or ticket management systems. An interest in technology and software. Previous experience working within a support environment. Why Apply? Hybrid working. Comprehensive training and onboarding. Opportunity to join a growing SaaS business. Supportive and collaborative team culture. Clear pathway into software and technology support. Exposure to a modern technology platform used by organisations across the UK 26,000 salary plus benefits

Think Specialist Recruitment are delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships and leading a team of 3-4. The position will report directly into the Head of IT and Projects, working alongside the Data Manager and PMO Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - 55,000 - 65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home Some of the duties will include: Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation and technical delivery Act as the main operational point of contact between IT and the wider business, managing escalations, resolving queries and building strong stakeholder relationships Communicate IT activity, incidents, changes and planned downtime clearly and proactively across the business Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers Oversee application and service management, including ownership, monitoring, release management, change control, documentation and disaster recovery Maintain a working understanding of technologies including .NET, SQL and Microsoft Power Platform, working with the Technical Governance Forum on technical and architectural decisions Ensure IT governance, security, compliance and audit requirements are met across operational services and applications Identify and deliver continuous improvements to IT processes, technology and service delivery Contribute to IT budgeting and ensure spend is appropriately managed and justified The suitable candidate: At least 3 years experience within a similar IT service delivery role Proven experience within managing and developing teams Previous experience within vendor and contract management Strong communication skills with the ability to communicate with internal and external parties Exposure to .NET, SQL and Microsoft Power Platform Owning incident and problem management processes Must be happy to be office based 3 days a week within a commutable distance to Watford Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.

3rd Line Support Engineer Location: Worcester, Worcestershire Salary: £45,000-£50,000 DOE Benefits: 25 days' holiday + bank holidays, funded certifications, pension, volunteering days, free parking and career progression Our client, a growing UK technology and managed services organisation, is looking for an experienced 3rd Line Engineer to join its technical team in Worcester. This is a great opportunity for someone who enjoys getting stuck into complex technical challenges, working across modern Microsoft technologies and taking real ownership of issues through to resolution. You'll act as a senior technical escalation point, supporting a varied customer base across Microsoft 365, Azure, networking, infrastructure and cyber security, while also getting involved in migrations, projects and service improvements. What you'll do Take ownership of complex 3rd line incidents and technical escalations through to resolution Troubleshoot Microsoft 365, Azure, Windows Server, networking and infrastructure issues Support and administer Microsoft 365 environments across multiple customers Contribute to cloud migrations, infrastructure upgrades and wider technical projects Support major incidents and help restore services quickly and effectively Mentor 1st and 2nd Line Engineers and share technical knowledge across the team Identify opportunities to improve reliability, automation, documentation and service delivery Work with customers, internal technical teams and third-party suppliers to resolve issues Carry out occasional customer-site visits for installations, projects and technical support You'll work closely with Helpdesk, Field and Project Engineers alongside technical management, giving you the opportunity to influence both day-to-day support and the wider technical service. What we're looking for You'll ideally have proven experience working at 3rd Line level within an MSP environment, with strong technical knowledge across: Microsoft 365: Exchange Online, Intune, Entra ID, Teams, SharePoint, OneDrive and Defender Azure: Azure administration, Virtual Machines, Azure Virtual Desktop, Backup and Storage Infrastructure: Windows Server, Active Directory, Group Policy and virtualisation Networking: TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, switching and routing Security: Endpoint protection, Microsoft security technologies, email security, backup and disaster recovery Experience delivering Microsoft 365 migrations and infrastructure projects Experience with PowerShell, 3CX/VoIP, Linux, AWS or relevant Microsoft/CompTIA certifications would be advantageous, but isn't essential. You'll also need strong problem-solving and communication skills, with the confidence to take ownership of difficult technical issues and work effectively during major incidents. A full UK driving licence and access to your own vehicle are required due to occasional customer visits. Why join? £45,000-£50,000 salary, depending on experience Company-funded Microsoft and industry certifications Clear opportunities for technical development and career progression 25 days' holiday plus bank holidays Two additional paid charity volunteering days each year Pension scheme Free on-site parking Exposure to a broad range of customers, technologies and technical environments Hands-on involvement in challenging infrastructure and cloud projects Supportive technical team where you can contribute ideas and influence improvements This is an opportunity to become a key senior technical resource within a growing technology business, rather than simply working through support tickets. Apply now if you're an experienced 3rd Line Engineer looking for more ownership, technical variety and the opportunity to develop your career within a modern MSP environment.

Senior IT Support Engineer - 3rd Line Location: Curdworth, Birmingham (Onsite) Contract: Two Months Pay Rate: 265 Per Day Outside IR35 The Role I am working with a Midlands based IT company who provide Managed IT Support, IT Projects and IT solutions for a wide range of clients all over the UK. They take a great deal of pride in their dedication to their clients, technical expertise and track record of providing outstanding services for their clients for over 30 years. They are now looking for an experienced Senior IT Support Engineer to join their team in Curdworth. This is a senior, hands-on technical role for somebody experienced in owning & managing complex support issues, working directly with clients and helping to lead and develop our 2nd line support team. You will act as a senior escalation point for the helpdesk, taking responsibility for more complex technical issues while providing guidance and support to other engineers. Alongside your own technical workload, we would like you to help drive good standards across the support team, assist with prioritising escalations and support the development of our 2nd line engineers. This is not a role where you will simply sit behind a ticket queue. You will need to be comfortable speaking directly with clients, understanding their issues and taking ownership through to resolution. Key Responsibilities Act as a senior escalation point for 1st and 2nd line engineers Diagnose and resolve complex 3rd line support issues Provide technical guidance and mentoring to 2nd line support staff Help maintain high technical and customer service standards across the helpdesk Take ownership of escalated client issues through to resolution Support Microsoft 365 and Azure environments Troubleshoot Windows Server and infrastructure issues Support networking, firewalls, switches, Wi-Fi and connectivity Use NinjaOne as part of the day-to-day support and management of client environments Assist with technical projects, migrations and infrastructure upgrades Identify recurring technical issues and recommend improvements Maintain clear and accurate technical documentation Work directly with clients when senior technical input is required Work collaboratively with the wider technical and management team Experience Required 3rd line IT support Microsoft 365 administration Microsoft Azure Windows Server Active Directory and Entra ID Networking and troubleshooting Firewalls, switches and wireless networks Virtualisation Backup and disaster recovery Endpoint security NinjaOne or a similar RMM / IT support management platform IT infrastructure projects ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

IT Support Analyst Salary: £30,000 £32,000 per annum Start Date : ASAP Location: Central Bristol About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You ll Be Doing: Provide day-to-day IT support for hardware and software issues, triaging and resolving tickets or escalating to our managed service provider where needed. Act as the internal point of contact between KCT and our managed service provider, tracking tickets through to resolution. Support system administration tasks user accounts, permissions, device management, patching, and basic server / cloud administration. Assist with technical implementation projects, such as new systems, rollouts, and migrations. Maintain clear and accurate documentation of processes, configurations, and support procedures. Support cyber security hygiene tasks, building your knowledge and confidence in this area over time. What We re Looking For Qualifications are desirable but not essential. We are looking for individuals with some of the following experience: 1 3 years' experience in an IT support, helpdesk, or junior systems administration role. Working knowledge of Windows environments and common business software. Some exposure to system administration (Active Directory, M365 admin, device management). Comfortable liaising with third-party suppliers or service providers. Exposure to cyber security concepts or tasks is a bonus. The type of person you ll be: A clear and confident communicator, comfortable explaining technical issues to non-technical colleagues. Proactive, curious, and hungry to learn. Well organised and reliable, with good ownership of your work. Someone who wants to grow this role comes with genuine progression into systems administration, infrastructure, or IT delivery. What We Can Offer You We believe in rewarding great work. For this role we offer the following benefits from day one: £30,000 £32,000 per annum. 25 days plus bank holidays, increasing annually to 30. Health Cash Plan Cash back for Dental, optical, and other treatments. Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme matching up to 5%. Income protection insurance. Life assurance policy. Enhanced family leave (upon completion of probation). Cycle to work scheme. Employee Assistance Programme. Why Join Us: - A supportive, people-first culture. - Opportunities for growth and development. - A chance to make a real impact during life s most challenging times. Where You ll Be Working Our office based in central Bristol BS1. Hiring Process What to Expect We like to keep things clear and straightforward. Here s what you can expect: - Application review We review applications on a rolling basis and will contact you when shortlisted. - Initial Chat A short call with Head of IT to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). - Interview This is your competency-based interview with the Stephen Bungay and Kieren Windsor (Business Change and IT Director) (up to 60mins). - Feedback We will contact you following your interview, typically within 1 week. - Support We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let us know. We re happy to have a conversation about how we can best support you. Ready to Apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy available on our website.

Customer Support Engineer - Helpdesk / Network - 30,000 + Overtime Location: Hythe / Southampton - Onsite Salary: 30,000 + paid overtime & out-of-hours support We're looking for a Customer Support Engineer to join a friendly and supportive technical support team near Hythe, Southampton. This is a great opportunity for someone in the early stages of their IT career who enjoys helping customers and wants to develop their technical skills. You could be a recent IT graduate, have completed an apprenticeship, or already have around 1-3 years' experience in technical/helpdesk support. You'll be supporting customers by phone, email and messaging, troubleshooting technical issues and managing support tickets through to resolution. Excellent customer service is just as important as technical ability - you'll need to be patient, approachable and comfortable explaining technical issues to non-technical users. What we're looking for Excellent customer service and communication skills Some experience in IT, helpdesk or technical support Good understanding of networking and TCP/IP Ideally some knowledge of firewalls, VLANs, VoIP, Windows or Linux A logical approach to troubleshooting Keen to learn and develop your technical skills Full driving licence and your own transport due to the office location The role offers 30,000 basic salary, with the opportunity to earn more through paid overtime and occasional out-of-hours support. You'll also receive structured training and development, 25 days' holiday plus additional Christmas leave, private medical insurance, pension and company bonus. A really good opportunity to build your career in technical support while work. Please send your CV through to me at (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials, hardware, networks, cloud computing, troubleshooting and more, in an interactive online format and earn a globally recognised CompTIA Tech+ certification. Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles this course could lead to IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of 36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course.

Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid Role - Application Support Specialist Rate - 416 per day Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Tech Stack T/SQL C# .NET Oracle Role Application support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients. Tasks Troubleshooting Applications in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the Application is running. In some cases, this will involve liaising with other application support team staff across London and New York. Liaising with the relevant support teams (such as Technical Support, Network, Infrastructure, DBA) when users experience Application issues. Communicating with primary support Helpdesk staff in London and New York to give the team necessary advice and suggestions. Working with the team members and the wider development team to establish best practices to support Applications. Working with the wider Development team and other support teams to analyse and establish appropriate Application configuration to meet Business requirements. Contributing and regularly joining technical and design workshops within the team to suggest ideas to achieve stable Application operations. Critically and actively contributing to define Application support standards to ensure their applications are fully capable of running safely in production. Participating in exercises to both plan and estimate work volumes for Application supports. Working with the application release team in the rollout of applications in production that minimize Application failures after release. Adding consideration of performance, scalability and security matters across design and implementation phases. Follow established incident and problem management processes, ensuring accurate ticket updates and clear communication with stakeholders and with any relevant people. Participating in definitions and configuration of Application environments in Disaster Recovery sites. Supporting the continuous improvement and updating Application support methodology for all members in support team, as well as the wider Application support departments. Out of office hours support required as part of production support team GCS is acting as an Employment Business in relation to this vacancy.

IT Support Technician Derby (Hybrid) Permanent £27,000 - £30,000 (DOE) IT Support Technician needed for a permanent position based in Derby (Hybrid). Providing IT support to 1st line level including problem diagnosis, trouble-shooting + fixes. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ideally September/October 2026. Hybrid Working working from the Derby office 4 days/week, with the option to work 1 day/week from home (WFH). Benefits include: £27-30k Salary (DOE) + 22 Days Holiday (plus BHs) + day off on your Birthday + Hybrid Working + Pension + Health Care + Training & Career Development: Providing 1st / 2nd line IT support to end users including: trouble-shooting, fixes, IT incident management, call logging, prioritisation, managing tickets + escalating complex IT incidents. Providing IT support across a range of customer IT environments including: Desktop PCs, Servers, Networks, IT Infrastructure, Peripherals, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard / Draytek), WDS, Intune, Entra. Communicating with end users, working to agreed SLAs, updating the IT Helpdesk Ticketing system + writing clear IT documentation. Assisting in the delivery of IT projects including: IT installations, rollouts, laptop upgrades, migrations + printer deployments. Advantageous Skills: VMware / Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. IT qualifications advantageous: CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials (or similar). Working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred.

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices. This is a busy and varied role providing technical support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk / Helpdesk in a 1st Line or 2nd Line role Experience of logging calls through a call logging system Active Directory, MS 365 Administration, Windows OS support Hardware knowledge, laptops, desktops, monitors etc. Basic Networking - DNS/DHCP, VPN issues, IP configuration Excellent customer service skills The Service Desk Analyst will be working on-site five days a week based in North Bristol with excellent transport links. This role is covering a shift pattern between the hours of 7.30am and 5pm. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

We are seeking a proactive and customer-focused Assistant IT Support Analyst to join our growing IT team. This position is ideal for someone who has already gained around 6 months+ IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. As part of our IT Service Desk team, you will provide first-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while building a solid foundation for a long-term career in IT. Key Responsibilities Act as the first point of contact for IT support requests via phone, email, and service desk systems. Log, categorise, prioritise, and manage incidents and service requests in line with agreed service levels. Diagnose and resolve common technical issues relating to Windows devices, Microsoft 365 applications, printers, mobile devices, and peripherals. Assist with user account administration, password resets, and access management. Support new starter, leaver, and device deployment processes. Escalate complex technical issues to 2nd and 3rd line support teams when appropriate. Maintain accurate records and documentation within the IT Service Management system. Assist with hardware builds, software installations, and routine maintenance activities. Contribute to continuous improvement initiatives and knowledge base development. Follow IT security policies and best practices when handling user requests. About You We're looking for someone who is passionate about technology, enjoys solving problems, and takes pride in delivering excellent customer service. Essential Skills and Experience 6 months to 1 year of experience in an IT Support, Helpdesk, Service Desk, or IT Technician role. Basic troubleshooting experience across Windows operating systems and desktop applications. Familiarity with Microsoft 365 products including Outlook, Teams, Word, and Excel. Understanding of service desk ticketing systems and incident management processes. Strong communication and customer service skills. Ability to manage and prioritise multiple tasks effectively. A positive, professional, and collaborative approach to work. Desirable Skills Experience with Active Directory user administration. Knowledge of device management tools such as Microsoft Intune. Basic understanding of networking concepts including DNS, DHCP, VPNs, and Wi-Fi connectivity. Experience supporting laptops, desktops, mobile devices, and printers. Awareness of ITIL principles or service management frameworks. Relevant certifications or ongoing study (e.g., CompTIA ITF+, CompTIA A+, Microsoft Fundamentals).

JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the South Wales region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.

Trainee 1st Line Support Engineer Location: Aldershot Salary: 25,000 per annum Start Date: 14th September 2026 About the Role An exciting opportunity has arisen for a motivated and enthusiastic Trainee 1st Line Support Engineer to join a friendly and growing IT team based in Aldershot. This role is ideal for someone who has recently completed a CompTIA qualification, BTEC Level 3 in IT, or equivalent IT course and is looking to start their career within IT Support. Full training and ongoing development will be provided. If you enjoy technology, have strong customer service skills, and are keen to learn, we'd love to hear from you. Key Responsibilities Provide first-line support to customers via phone, email, and remote support tools. Assist users with basic IT issues such as password resets, login problems, and application errors. Troubleshoot technical issues and escalate more complex cases to senior engineers when required. Support customers with remote access and connectivity issues. Accurately log support tickets and maintain customer records within the helpdesk system. Assist with the installation and configuration of new hardware and software. Attend customer sites alongside senior engineers to support system implementations and installations. Learn and develop knowledge of networks, operating systems, and business applications. Provide general administrative support to the IT team when required. Skills & Experience Essential CompTIA A+, Network+, BTEC Level 3 IT, T Level Digital, or equivalent A level qualification. Genuine interest in IT and technology. Excellent communication and customer service skills. Strong willingness to learn and develop technical skills. Good problem-solving abilities. Ability to work effectively as part of a team. Basic understanding of Microsoft Windows and Microsoft Office. Desirable Basic understanding of networking concepts. Exposure to databases or SQL. Knowledge of CRM systems such as Salesforce. Previous experience in a customer-facing role, retail, hospitality, or office environment. What they Offer Full training and mentoring from experienced IT professionals. Clear career progression opportunities. Exposure to a wide range of technologies and systems. Friendly and supportive team environment. On-site parking. Opportunity to gain valuable hands-on IT experience and develop a long-term career in technology. If you're looking to kick-start your IT career and join a company that will invest in your development, apply today!

Junior IT Engineer Job Title : Junior IT Engineer Location : London City Contract Type: Permanent Working Pattern: Full Time (40 hours per week, 08:30 - 17:30, Monday to Friday) Salary: Up to 30,000 Are you ready to kick-start your career in IT? Our client is seeking a dynamic and enthusiastic Junior IT Engineer to join their IT team. This is a fantastic opportunity for individuals with a solid foundation in IT who are eager to expand their skills across IT support, Cybersecurity, Microsoft 365, and Endpoint Management. Primary Function In this entry-level position, the successful candidate will initially focus on providing day-to-day IT support, monitoring, and maintaining device security, ensuring that systems are up to date. As experience grows, responsibilities will expand to include Microsoft 365 administration and participation in exciting projects like the implementation and management of Microsoft Intune. Key Responsibilities Provide first-line and second-line IT support to users. Set up, configure, and maintain laptops, desktops, and other IT equipment. Monitor CyberSmart to ensure compliance with security requirements. Keep operating systems, applications, and security tools updated. Assist with user onboarding and offboarding processes. Troubleshoot hardware, software, networking, and Microsoft 365 issues. Support Microsoft 365 administration and security improvements. Monitor and enhance Microsoft Secure Score. Assist in the implementation and management of Microsoft Intune. Maintain accurate IT asset records and technical documentation. Collaborate on wider IT projects and continuous improvements. About You - Our client is looking for someone who is : Technically curious with a desire to learn and grow. Methodical and analytical , possessing strong problem-solving skills. Security-conscious and attentive to detail. Effective communicator with both technical and non-technical users. Self-motivated and capable of managing priorities and tasks effectively. Passionate about developing a career in IT engineering and Professional Services. Skills & Experience Essential : A good understanding of IT fundamentals. Basic knowledge of Windows and computer hardware. Familiarity with basic networking concepts. Strong troubleshooting and communication skills. A genuine interest in technology and IT. A methodical work ethic with a keen attention to detail. Desirable : CompTIA A+ or equivalent certification. CompTIA Network+ or Security+ certification. Microsoft certifications such as MS-900, AZ-900, or SC-900. Experience with Microsoft 365, Entra ID, Intune, or Microsoft Defender. Basic PowerShell knowledge. Previous IT support or helpdesk experience. Formal qualifications aren't a requirement, as practical IT knowledge and a willingness to learn are equally valued. Development & Progression This role offers a clear path to grow from IT Support into IT Professional Services. As skills develop, the successful candidate will take on more responsibilities and engage in exciting IT projects involving Microsoft 365 and Intune. If you're ready to embark on an exciting journey into the world of IT with a supportive and forward-thinking employer, this opportunity is for you. Don't miss out on the chance to enhance your career and make a meaningful impact! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE - Do you have experience of working in a MSP? - Are you looking to advance your career in IT? - Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? - Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.

1st Line IT Support Engineer / Service Desk Analyst Salary: £30k + excellent benefits Basingstoke Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer / Service Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You ll provide front-line end-user computing support to a varied customer base across the public and private sectors, taking ownership of incidents and service requests while delivering a professional and reassuring customer experience. The role offers excellent scope to broaden your technical knowledge and progress into 2nd and 3rd line support, with exposure to a wide range of customer environments and technologies. The position will initially be office-based 5 days per week, with hybrid working available once established in the role. Key Responsibilities: Provide 1st line technical support via phone, email and remote support tools Log, prioritise, manage and resolve incidents and service requests in line with SLAs Troubleshoot Windows desktop, laptop, software and peripheral issues Support Microsoft Office, Outlook and Microsoft 365 applications Carry out basic user account and access administration Escalate more complex incidents while maintaining ownership and customer communication Maintain accurate ticket updates, technical documentation and knowledge articles Work collaboratively with 2nd and 3rd line engineers and other technical teams Work flexible start and finish times between 8am and 6pm as part of the service desk rota Skills & Experience Required: Previous experience in an IT service desk, helpdesk or end-user support role ideally around 2 3 years Strong customer communication skills, with the confidence to support users at all levels Good troubleshooting and problem-solving ability Experience supporting Windows desktop and laptop operating systems Experience supporting Microsoft Office applications and Outlook Ability to prioritise effectively and remain organised in a fast-paced, ticket-driven environment Positive, proactive approach and a genuine interest in developing across new technologies Eligibility to obtain the required security clearance Desirable Experience: Microsoft 365 support Active Directory or Microsoft Entra ID user administration Exposure to Microsoft Azure, Intune or endpoint management Experience using ITSM or ticketing systems Basic networking knowledge, including DNS, DHCP, Wi-Fi and connectivity troubleshooting Exposure to antivirus, backup, virtualisation, monitoring or remote support technologies Previous MSP or managed services experience This role would suit an experienced 1st Line Support Engineer or Service Desk Analyst looking for a busy and varied position offering strong technical exposure, structured development and genuine opportunities for career progression within a growing managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application. f your application.

1st/2nd Line IT Support - Manchester Location: Manchester We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing support to end-users across hardware, software, and network issues. You will work in-office 5 days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support Office 365, Exchange, and on-premise systems. Respond to and resolve tickets using the company s helpdesk system. Install, configure, and maintain IT equipment. Escalate complex issues to senior engineers as required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st/2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with Office 365, Exchange, and on-premise environments. Confident with hardware installation, maintenance, and problem resolution. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: Excellent career progression and training opportunities Good holiday entitlement Interested? Please Click Apply Now! 1st/2nd Line IT Support - Manchester X 2