Prescription Administrator

A Prescription Administrator/Receptionist works as part of the practice team supporting clinicians in the management of both acute and repeat prescriptions. Liaising with patients about their prescriptions and ensuring patients records are up to date, accurate and processed in a timely manner. The post is part time and working days will be Monday, Tuesday and Friday, 6 hours each day starting at 8:30am.

• Answering medication queries from patients, staff, pharmacies and care homes.
• Process prescriptions
• Forward medication related queries to an appropriate Health Care Professional in a timely manner
• Allocate medication reviews
• Provide patients with information and education on their prescriptions
• Promote online ordering and use of electronic prescribing
• Be aware of the monitoring requirements for certain drug which require follow up or regular monitoring
• Bring under/over usage to the attention of a Health Care Professional
• Check tasks regularly and action appropriately
• Review clinical letters and workflow as appropriate
• Ensure adequate stock of prescriptions

Excel Primary Careis a large GP Practice with 4 Partners, covering 18000 patients, based over 3sites in the area of Skelmersdale, West Lancashire.

We strive to providehigh quality care for our patients and good working environment for our staff.We are currently rated as good by CQC, a rating we have consistently achievedfor a number of years.

As the first point of contact for prescription/medication related queries you will ensure the highest quality of care regarding patient medication. Duties will include answering medication queries, processing prescriptions, allocating medication reviews, promoting online ordering and use of electronic prescriptions, drug monitoring, completion of patient tasks and review of clinical letters.

A calm manner and methodical approach is important. You will have access to patients medical records and confidentiality is of the upmost importance.

• GSCE English and Maths

• Experience working within a Customer Service role
• Understanding the importance of Data Protection Act
• Experience of working within a GP Practice

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.