UK Atomic Energy Authority (UKAEA) is seeking an IT Service Management Analyst to support ITSM processes, systems and practice improvement. The role involves enhancing service delivery and performance reporting while collaborating across divisions to shape ITSM offerings.
The successful candidate will have an ITIL Foundation, practical ITSM tooling experience, and familiarity with Identity and Access Management (IAM) technologies such as Active Directory and Microsoft Entra ID.