BRUSH Group is seeking an IT End User Support Manager to lead the IT Service Desk and 1st/2nd line support across BRUSH sites. You will coordinate internal engineers and externally managed MSPs to deliver reliable end-user IT services, manage major incidents, and drive improvements in ITSM processes.
The role requires 3+ years in IT operations leadership, strong ITIL knowledge, and experience with Jira/ManageEngine/ServiceNow.