Eta Projects Ltd
Loughborough, Leicestershire
About The Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The ERP Specialist is responsible for ensuring the stability, usability, and continuous improvement of BRUSH Group's ERP platforms-primarily Sage X3, with exposure to Business Central. Working closely with Business Process Owners, the role delivers functional support, incident resolution, configuration management, and data integrity across the full ERP landscape. The postholder serves as a subject-matter expert in Sage X3, supporting users across Finance, Supply Chain, Manufacturing, Distribution, and Commercial functions. The role ensures strong application governance, maintains high quality documentation, manages user access and security, and supports integrations and reporting to enable efficient business operations. Key Responsibilities: Provide 1st and 2nd line functional support for Sage X3 and Business Central. Diagnose and resolve application issues, performing root cause analysis and implementing corrective actions. Manage incidents and service requests through the ITSM tool (Jira/Service Desk) in line with SLAs. Coordinate ERP cases with external Managed Service partners. Maintain clear and accurate support documentation. Support testing activities, including test scripts, UAT coordination, and validation of fixes and enhancements. Support data imports (templates, staging, validation) and maintain data accuracy. Assist with SEI BI reporting requirements. What are we looking for: SQL skills X3 System Administration Experience in software development life cycles Experience in analysing and manipulating data/spreadsheets. Experience in documenting processes, specifications, policies, standards Understanding of governance and internal controls Familiarity with ALM practices. Business Central System Administration What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Company BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net zero, helping create a future proof Infrastructure.
About The Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The ERP Specialist is responsible for ensuring the stability, usability, and continuous improvement of BRUSH Group's ERP platforms-primarily Sage X3, with exposure to Business Central. Working closely with Business Process Owners, the role delivers functional support, incident resolution, configuration management, and data integrity across the full ERP landscape. The postholder serves as a subject-matter expert in Sage X3, supporting users across Finance, Supply Chain, Manufacturing, Distribution, and Commercial functions. The role ensures strong application governance, maintains high quality documentation, manages user access and security, and supports integrations and reporting to enable efficient business operations. Key Responsibilities: Provide 1st and 2nd line functional support for Sage X3 and Business Central. Diagnose and resolve application issues, performing root cause analysis and implementing corrective actions. Manage incidents and service requests through the ITSM tool (Jira/Service Desk) in line with SLAs. Coordinate ERP cases with external Managed Service partners. Maintain clear and accurate support documentation. Support testing activities, including test scripts, UAT coordination, and validation of fixes and enhancements. Support data imports (templates, staging, validation) and maintain data accuracy. Assist with SEI BI reporting requirements. What are we looking for: SQL skills X3 System Administration Experience in software development life cycles Experience in analysing and manipulating data/spreadsheets. Experience in documenting processes, specifications, policies, standards Understanding of governance and internal controls Familiarity with ALM practices. Business Central System Administration What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Company BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net zero, helping create a future proof Infrastructure.
Eta Projects Ltd
Loughborough, Leicestershire
About The Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. The IT Business Partner is responsible for IT business partnering and IT supplier governance. The role connects IT and the business, building strong relationships with leaders and teams to understand priorities, shape demand, and ensure technology investment delivers measurable value. Reporting to the Group Technology Change and Governance Manager, you will support the development of a high performing portfolio of technology suppliers and strategic partners by strengthening governance for supplier management, performance oversight and relationship development. In addition, the role contributes to IT category management and the identification of efficiencies. Key focus areas include: Ensuring strategic alignment between business needs and IT Strategy, roadmaps and BRUSH long term goals Translating business needs into clear technology requirements Collaborating with the business to develop technology roadmaps and improve visibility of demand Increasing the visibility of supplier and IT category metrics, to inform strategic direction and support continuous improvement This is a key cross functional role that promotes standardisation, governance, service improvement and operational stability, helping the organisation improve efficiency, manage risk, and achieve its strategic objectives. Key Responsibilities Business Partnership & Stakeholder Engagement Build trusted relationships with business leaders and key stakeholders to understand business priorities, operational challenges, and opportunities for technology enabled improvement Act as the primary interface between business functions and IT, translating business demand into clear requirements and priorities Ensure alignment between business needs and IT strategy, roadmaps and BRUSH long term strategic goals Planning, Demand & Prioritisation Support the development of technology roadmaps and investment proposals Collaborate with the business to create project initiation briefs aligned to business strategy Lead the presentation of project initiation briefs at Technology Review Board Identify, assess, and prioritise opportunities for process improvement, digital enablement, and service enhancement Promote effective governance by ensuring technology demand, delivery decisions, risks, and benefits are documented and reviewed appropriately Maintain awareness of emerging technologies and market developments to advise the business on practical, value driven opportunities Supplier Governance Management Oversee the IT supplier governance framework, ensuring regular service reviews, performance reporting, risk management, and action tracking are in place across the supplier portfolio Support the team with supplier and partner engagement where required, ensuring third party services and solutions meet business and contractual expectations Support the creation of partnership plans with critical suppliers to improve performance, unlock innovation, and identify opportunities for added business value Supplier Performance, Value & Continuous Improvement Monitor supplier performance against KPIs, SLAs, contractual measures, and business outcomes Support the team in driving improvement plans where performance falls below expectation Work with stakeholders to assess supplier value, service quality, cost effectiveness, and fit with strategic direction In collaboration with the procurement team, oversee IT category management. Support service improvement initiatives and drive category efficiencies Maintain awareness of supplier markets, emerging technologies, and industry trends to inform sourcing decisions and strategic partnerships What are we looking for Degree level qualification or equivalent relevant professional experience in information technology, business, or a related discipline Relevant certification in business analysis, project/change management, service management, or business relationship management is desirable Strategic thinking - connect vision to technical requirements is essential Problem solving and critical thinking is essential Excellent communication, influencing and negotiation skills is essential Build strong relationships, develop rapport - Internal and external stakeholders at all levels is essential Documentation and presentation of information, tailored to audience Ability to translate business objectives into clear technology requirements and articulate technical concepts to non technical audiences Business analysis What's in it for you Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training About The Company BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid resilience and drive system change, we support the global drive to net zero, helping create a future proof Infrastructure.
About The Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. The IT Business Partner is responsible for IT business partnering and IT supplier governance. The role connects IT and the business, building strong relationships with leaders and teams to understand priorities, shape demand, and ensure technology investment delivers measurable value. Reporting to the Group Technology Change and Governance Manager, you will support the development of a high performing portfolio of technology suppliers and strategic partners by strengthening governance for supplier management, performance oversight and relationship development. In addition, the role contributes to IT category management and the identification of efficiencies. Key focus areas include: Ensuring strategic alignment between business needs and IT Strategy, roadmaps and BRUSH long term goals Translating business needs into clear technology requirements Collaborating with the business to develop technology roadmaps and improve visibility of demand Increasing the visibility of supplier and IT category metrics, to inform strategic direction and support continuous improvement This is a key cross functional role that promotes standardisation, governance, service improvement and operational stability, helping the organisation improve efficiency, manage risk, and achieve its strategic objectives. Key Responsibilities Business Partnership & Stakeholder Engagement Build trusted relationships with business leaders and key stakeholders to understand business priorities, operational challenges, and opportunities for technology enabled improvement Act as the primary interface between business functions and IT, translating business demand into clear requirements and priorities Ensure alignment between business needs and IT strategy, roadmaps and BRUSH long term strategic goals Planning, Demand & Prioritisation Support the development of technology roadmaps and investment proposals Collaborate with the business to create project initiation briefs aligned to business strategy Lead the presentation of project initiation briefs at Technology Review Board Identify, assess, and prioritise opportunities for process improvement, digital enablement, and service enhancement Promote effective governance by ensuring technology demand, delivery decisions, risks, and benefits are documented and reviewed appropriately Maintain awareness of emerging technologies and market developments to advise the business on practical, value driven opportunities Supplier Governance Management Oversee the IT supplier governance framework, ensuring regular service reviews, performance reporting, risk management, and action tracking are in place across the supplier portfolio Support the team with supplier and partner engagement where required, ensuring third party services and solutions meet business and contractual expectations Support the creation of partnership plans with critical suppliers to improve performance, unlock innovation, and identify opportunities for added business value Supplier Performance, Value & Continuous Improvement Monitor supplier performance against KPIs, SLAs, contractual measures, and business outcomes Support the team in driving improvement plans where performance falls below expectation Work with stakeholders to assess supplier value, service quality, cost effectiveness, and fit with strategic direction In collaboration with the procurement team, oversee IT category management. Support service improvement initiatives and drive category efficiencies Maintain awareness of supplier markets, emerging technologies, and industry trends to inform sourcing decisions and strategic partnerships What are we looking for Degree level qualification or equivalent relevant professional experience in information technology, business, or a related discipline Relevant certification in business analysis, project/change management, service management, or business relationship management is desirable Strategic thinking - connect vision to technical requirements is essential Problem solving and critical thinking is essential Excellent communication, influencing and negotiation skills is essential Build strong relationships, develop rapport - Internal and external stakeholders at all levels is essential Documentation and presentation of information, tailored to audience Ability to translate business objectives into clear technology requirements and articulate technical concepts to non technical audiences Business analysis What's in it for you Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training About The Company BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid resilience and drive system change, we support the global drive to net zero, helping create a future proof Infrastructure.