24/7 Helpdesk Operator - Critical Facilities Support

  • Career Choices Dewis Gyrfa Ltd
  • Swindon, Wiltshire
  • 26/07/2026
Full time Information Technology Telecommunications Helpdesk

Job Description

Career Choices Dewis Gyrfa Ltd in Swindon is seeking a Customer Service Helpdesk Advisor to join a blue light service organisation. You will handle calls and emails, log queries in the CAFM system, and monitor the BMS during out-of-hours shifts.

The role offers 40 hours per week (32 post-training) with a 4 on/4 off rotational pattern covering 24/7. You will require resilience, accuracy, and a calm professional telephone manner, with training provided and a closing date of 27/07/2026.