24/7 Helpdesk Operator - Swindon

Sodexo is seeking a Helpdesk Operator in Swindon to join a high-profile blue light service project. You will handle first-line inquiries via phone or email, log service requests in the CAFM system, and escalate issues following SLAs.

The role includes out-of-hours shifts, including nights and weekends, and requires MET Police clearances and UK residency. This customer service position offers opportunities to contribute to continuous improvement and collaborate with contract and delivery teams