Sodexo

Sodexo is seeking a Deputy Infrastructure Project Manager at HMP Northumberland to lead the delivery of infrastructure projects ensuring safety, quality and on-time delivery. The role manages capital expenditure and lifecycle works, collaborating with the wider Facilities Management team and stakeholders to support operational needs. You'll oversee subcontractors, maintain asset records, and ensure compliance with CDM, building regulations, and ISO standards, while deputising for the Head of

The following content displays a map of the jobs location - HMP Northumberland Up to £55,000 per annum plus Sodexo benefits Working Hours: 37.5 Location: HMP Northumberland Closing Date: 05/08/2026 Job Category: Project Management UK Government - Justice Job Introduction Deputy Infrastructure Project Manager Location: HMP Northumberland, NE65 9XG Contract: 24 month FTC Salary: Up to £55,000 per annum plus Sodexo benefits Lead Infrastructure Projects That Make a Difference At Sodexo, we believe that the environments we create and maintain have a direct impact on the people who use them.We're looking for an experienced Deputy Infrastructure Project Manager to join our Facilities Management team at HMP Northumberland, leading the delivery of infrastructure projects that support the safe, secure and effective operation of one of the UK's largest prisons . Reporting to the Head of Client Infrastructure Projects , you'll play a key role in delivering a diverse portfolio of infrastructure, lifecycle and capital investment projects worth approximately £1.2 million per annum . You'll ensure projects are deliveredsafely, on time, within budget and to the highest quality standards, whilesupporting the wider Facilities Management team and deputising for the Head ofClient Infrastructure Projects when required. This is an excellentopportunity for an experienced project manager who thrives in a fast-pacedoperational environment and enjoys building strong relationships withstakeholders, contractors and colleagues alike. What You'll Be Doing As the SiteInfrastructure Project Manager, you will: Manage the day-to-day delivery of infrastructure projects across HMP Northumberland through specialist subcontractors. Support the delivery of lifecycle replacement, capital expenditure and client-led business improvement projects. Ensure projects are delivered safely, on schedule, within budget and in accordance with contractual and statutory requirements. Oversee contractor performance, ensuring compliance with quality standards, programme delivery and Health & Safety legislation. Carry out quality inspections of completed project works and implement corrective actions where required. Maintain accurate records of new infrastructure assets and ensure preventative maintenance schedules are updated in line with SFG20 standards. Monitor and report project progress, risks and performance using Microsoft Office applications. Manage contractor relationships, including onboarding new suppliers through Sodexo's vendor approval process. Support compliance with CDM Regulations, building regulations, ISO 9001 and ISO 14001 standards. Promote a positive safety culture and ensure safe systems of work are implemented across all projects. Build effective working relationships with prison stakeholders, subcontractors and the wider Facilities Management team. Deputise for the Head of Client Infrastructure Projects when required. What We're Looking For You'll be anexperienced project professional with a strong background in FacilitiesManagement or construction-related project delivery. We're looking forsomeone who has: Experience managing infrastructure or construction projects within a Facilities Management environment. A strong understanding of CDM Regulations, project governance and statutory compliance. Good knowledge of current UK Building Regulations. Experience managing subcontractors and multiple stakeholders. Demonstrable leadership and people management experience. A recognised Project Management qualification such as PRINCE2 , APMP or equivalent. IOSH Managing Safely or NEBOSH qualification, with excellent knowledge of risk assessments, method statements and safe systems of work. Strong commercial awareness with experience delivering projects to budget and programme. Excellent analytical and problem-solving skills with the ability to identify and manage project risks. Advanced IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. The ability to learn and use CAFM systems (Maximo), Building Management Systems (BMS) and other specialist software. Excellent communication and relationship-building skills with the confidence to engage stakeholders at all levels. The ability to work independently while managing multiple priorities in a complex operational environment. Experience withinsecure environments, healthcare, education, defence or other 24/7 operationalfacilities would be advantageous but is not essential. About Sodexo Careers Sodexo's vision forHMP Northumberland is to create and maintain a safe, stable, and progressiveenvironment with modern facilities dedicated to reducing re-offending andenabling individuals to fulfil their potential. Every aspect of the prison isdesigned to help prisoners make meaningful progress in their sentence andpersonal development goals within a culture focused on rehabilitation. We also offer a range of perks, rewards and benefitsfor our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies

The following content displays a map of the jobs location - Swindon The role will be initially 40 hours per week Monday to Friday and will then revert to a 4 on/4 off rotational shift pattern working a variation of shifts covering 24/7 every day of the year. The shifts will be discussed at interview stage however will consist of earlies, lates and nights. You will be required to complete MET Police clearances Must have 3 years UK residency Flexibility is needed this role ( possible rotational shift or fixed hours depending on business needs) Sodexo rewards and benefits Job Introduction Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities. We are now seeking a Helpdesk Operator to join our team located at Delta Business park in Swindon, SN5 7WZ. This exciting role involves working in partnership with a high-profile blue light service organisation to be part of the customer experience property help desk. The Helpdesk Customer Service Agent will provide prompt, professional service to customers and suppliers, handling initial inquiries via phone or email, accurately recording service requests, and escalating issues proactively. What you'll do: Respond quickly and efficiently to incoming telephone, email, and system queries in line with service level agreements (SLAs). Accurately log all calls, including caller details, problem severity, and required actions in the CAFM (Computer Aided Facilities Management) system. Monitor the Building Management System (BMS) during out-of-hours shifts (evenings, nights, weekends, public holidays) and elevate critical faults appropriately. Prioritise and escape service requests as needed, using logic and sound judgment to determine urgency. Support contract and service delivery teams by helping minimise service level impacts and fulfilling contractual obligations. Collaborate closely with team members in a respectful and solution-oriented manner. Work in accordance with processes, procedures, and strict information security standards. Contribute to a continuous improvement culture by identifying and suggesting areas for development. Actively participate in training, coaching, and your professional community of practice within PPS (Professional Property Services). What you bring: Excellent customer service skills with a calm, professional, and reassuring telephone manner. Proven experience in a customer service helpdesk, or customer service office environment. Ability to quickly learn and adapt to new systems, processes, and technologies. Strong attention to detail and accuracy in logging and tracking service requests. Ability to work under pressure and adapt to fast-moving, high-demand situations. Proven ability to develop and maintain productive working relationships with key customers and suppliers. Strong understanding and confident use of Microsoft Office tools, particularly Excel, Outlook, and Microsoft Teams. Willingness to work shifts, including nights, weekends, and public holidays. A mindset aligned with the client's core values: professionalism, integrity, courage, and compassion. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you foryou;you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Sodexo is seeking a Helpdesk Operator in Swindon to join a high-profile blue light service project. You will handle first-line inquiries via phone or email, log service requests in the CAFM system, and escalate issues following SLAs. The role includes out-of-hours shifts, including nights and weekends, and requires MET Police clearances and UK residency. This customer service position offers opportunities to contribute to continuous improvement and collaborate with contract and delivery teams

Sodexo Belfast is seeking a Security Clearance Manager to oversee end-to-end security vetting and ensure compliant processes across the business. You will liaise with employees, contractors, managers and Vetting authorities, maintain records, monitor statuses and renewals, and report on risk and compliance. The role sits in Audit and Assurance, reports to the Head of SHEQ, and offers a 40-hour week, hybrid working, a competitive package with a 5% bonus, and opportunities for career progression

Competitive, plus eligible for 5% bonus plus Sodexo discounts and benefit schemes Working Hours: 40 Location: Belfast Closing Date: 27/07/2026 Job Category: Security, UK Government Job Introduction Competitive salary and comprehensive benefits package 40-hour working week, Monday to Friday - enjoy your weekends and support a healthy work-life balance Hybrid working model with a Belfast office base, providing the perfect blend of flexibility and collaboration Play a vital role within the business, helping to ensure a secure, compliant, and trusted workforce Engage with a diverse range of stakeholders, including employees, contractors, consultants, internal teams, and external vetting authorities Excellent opportunities for career development and progression within a growing and ambitious organisation No two days are the same -thrive in a fast-paced environment managing a variety of security clearance activities, resolving challenges, and providing support across the organisation Gain valuable exposure to a wide range of security clearance and vetting processes, developing specialist knowledge and experience in a critical business function Access to Sodexo Rewards and a broad range of employee benefits and wellbeing initiatives for you and your family About the role Are you an organised and detail-focused professional with experience managing sensitive information, compliance processes, and stakeholder relationships? We're seeking a Security Clearance Manager to join our team and play a key role in ensuring effective security vetting processes across the organisation. This is an opportunity to take ownership of security clearance administration, supporting employees, contractors, consultants, and key stakeholders while ensuring all processes are completed accurately, efficiently, and in line with organisational, client, and government security requirements. If you thrive in a regulated environment, enjoy managing complex processes, and have a strong focus on accuracy, compliance, and customer service, we'd love to hear from you. Working within the Audit and Assurance function, reporting to the Head of SHEQ, you will manage the end-to-end security clearance process across the business. You will act as the primary point of contact for security vetting matters, supporting applicants and stakeholders throughout the clearance journey. You will maintain accurate records, monitor clearance statuses and renewals, liaise with Vetting authorities, and provide reporting and management information to support operational and compliance requirements. This role requires a high level of discretion, organisation, and attention to detail, ensuring sensitive information is handled appropriately while delivering an efficient and professional security clearance service. What you'll be doing Managing security clearance applications, renewals, transfers, and amendments from submission through to completion. Reviewing security documentation to ensure accuracy, completeness, and compliance with requirements. Acting as the main point of contact between employees, contractors, consultants, managers, and Vetting authorities. Monitoring clearance progress, resolving queries, and providing regular updates to stakeholders. Maintaining accurate security clearance records, databases, expiry dates, and renewal information. Producing reports and management information to support compliance monitoring and operational decision-making. Coordinating mandatory security-related training and maintaining completion records. Providing guidance and support on security clearance processes, policies, and requirements. Identifying opportunities to improve processes, procedures, and customer service within the security clearance function. Ensuring all security information is managed in line with GDPR, data protection, and information security requirements. What we're looking for Experience within security clearance, vetting, compliance, HR administration, or a similar regulated environment. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy when reviewing documentation and maintaining records. Experience managing confidential or sensitive information professionally and discreetly. Strong communication skills with the ability to build relationships with employees, managers, contractors, and external stakeholders. Experience maintaining databases, records, and producing accurate reports. A proactive approach with strong problem-solving skills and the ability to improve processes. Confidence working independently while managing a high volume of activity in a fast-paced environment. Good IT skills including Microsoft Office applications, particularly Excel, Word, and Outlook. Candidates will be required to complete security clearance documentation. Any offer of employment will be conditional upon successfully obtaining the required security clearance. Why join us? This is an excellent opportunity to join a critical business function and play a key role in maintaining a secure and compliant workforce. You'll work with a wide range of stakeholders, gain exposure across the organisation, and contribute to improving security clearance processes that support operational delivery. What we offer Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you and your family Financial tools & retirement plan Cycle to Work scheme Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

Sodexo Sudbury is seeking a dedicated General Services Manager to lead integrated facilities management on site. You will supervise a multi-service team and ensure exceptional service delivery across catering, cleaning, security and workplace services. The role emphasizes people development, client relationship management and strong financial oversight, including budgets and cost control, while upholding health and safety and compliance standards.

The following content displays a map of the jobs location - Sudbury Working Hours: 40 Location: Sudbury Closing Date: 04/08/2026 Job Category: Facilities Management UK Corporate Services Job Introduction Full time Monday- Friday Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Sudbury - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management. As a General Services Manageryou'll: Lead the delivery of integrated facilities management services, ensuring exceptional service standards across the site. Inspire, develop, and support a diverse team, creating a positive, high-performing culture where everyone can thrive. Build strong relationships with clients and stakeholders, acting as the main point of contact and ensuring their expectations are consistently exceeded. Drive operational excellence by managing multiple services, including catering, cleaning, security, and workplace services. Take ownership of financial performance, managing budgets, controlling costs, and identifying opportunities to improve profitability. Champion health, safety, food safety, and compliance, ensuring all statutory and company standards are met. Monitor service performance through audits, KPIs, and customer feedback, implementing improvements where needed. Lead recruitment, onboarding, training, and performance management, helping your team develop and reach their full potential. Identify opportunities to grow the business, improve services, and strengthen long-term client partnerships. Work collaboratively with department managers to ensure seamless day-to-day operations across the site. Promote a culture of continuous improvement, innovation, and exceptional customer service. Ensure the site operates efficiently while delivering outstanding experiences for clients, customers, and colleagues. What we're looking for: Previous management experience within facilities management, hospitality, catering, or a multi-service operational environment. A proven ability to lead, motivate, and develop large, diverse teams. Strong commercial and financial awareness, with experience managing budgets, costs, and operational performance. Excellent communication and relationship-building skills, with the confidence to engage with clients, stakeholders, and colleagues at all levels. A customer-focused mindset with a passion for delivering exceptional service. Experience managing compliance, health & safety, audits, and quality standards within a regulated environment. Strong organisational skills with the ability to prioritise workloads and manage multiple services simultaneously. A proactive, solutions-focused approach with the ability to make decisions and resolve operational challenges effectively. Confidence using Microsoft Office and operational management systems. An IOSH qualification and Food Safety Level 3 are desirable. A flexible, hands-on leader who leads by example and is committed to driving continuous improvement. Why Sodexo? : Working with Sodexo is more than a job; it's a chance tobe part of something greater. Belong in a company and team that values you foryou. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committedtobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Brighton & Hove FC welcomes Hospitality Staff to join Sodexo Live! for the 2026/27 season, with matchday and non-matchday shifts in a fast-paced stadium catering environment. Ideal candidates are friendly, customer-focused team players with a proactive, can-do attitude, flexible to work evenings and weekends, and prior hospitality experience. Join a world-leading food and facilities company committed to exceptional guest service.

Sodexo Live! is hiring Kiosk Staff to join the matchday team at a busy football stadium, delivering fast, friendly service to thousands of fans on event days. This hands-on, fast-paced role supports the 2026/27 season with opportunities on matchdays and non-matchdays. Experience in hospitality or retail is welcome, with full training provided and a strong emphasis on customer service and teamwork.

Working Hours: 40 Location: Ascot Closing Date: 04/08/2026 Job Category: Hospitality UK Sodexo Live Job Introduction Head of Hospitality Location: Ascot Racecourse, Royal Ascot, High Street, Ascot, SL5 7JX Salary: £competitive plus 10% bonus Working pattern: 5 days out of 7, Monday to Friday plus race days, with time back in lieu Sodexo Live! is looking for an exceptional Head of Hospitality to lead our premium hospitality and conference operations at the world-renowned Ascot Racecourse. This is a high-profile leadership role at one of the UK's most prestigious sporting and events venues. You will oversee a large-scale, luxury hospitality operation, including up to 30 fine dining restaurants, 215 private boxes, a casual management team, and P&L responsibility in excess of £19 million. As Head of Hospitality, you will be responsible for delivering world-class food and beverage experiences across race days, conferences, private events and premium guest areas. Working closely with Sodexo Live!, Ascot Racecourse Ltd and key stakeholders, you will ensure every operation is commercially successful, beautifully executed and consistently aligned with the standards expected of a luxury venue. You will lead from the front, bringing energy, structure and innovation to a complex, high-volume environment. This role would suit someone with experience in large venues, racecourses, stadia, hotels, luxury hospitality, premium events or high-end food and beverage operations. What you'll do: You will lead the hospitality and conference teams to deliver outstanding service, commercial performance and operational excellence across the venue. Your responsibilities will include: Maximising profitability across hospitality and conference operations while maintaining exceptional guest standards Leading the planning, set-up, delivery and breakdown of events in line with operational standards and procedures Managing food and beverage operations across fine dining restaurants, private boxes and premium hospitality areas Building strong relationships with Ascot Racecourse Ltd, guest services, internal teams and external stakeholders Driving innovation, market trends and best practice across the hospitality operation Recruiting, training, developing and motivating a large casual and permanent workforce Managing budgets, costs, KPIs and P&L performance Supporting menu development, cellar management and premium wine service Ensuring full compliance with food safety, health and safety and operational procedures Handling guest feedback and resolving issues quickly and professionally Developing Assistant Managers and future hospitality leaders within the team Ensuring the venue is fully operationally ready for race days, conferences and major events What you'll bring: We are looking for a confident and commercially focused hospitality leader with experience delivering premium service in a large, complex environment. You will bring: Significant operational experience in hospitality, events, venues, hotels, racecourses, stadia or luxury food and beverage Experience managing large teams in high-volume environments A strong understanding of luxury service standards and guest experience Commercial awareness, including budget control, cost management and P&L responsibility Excellent communication and stakeholder management skills The ability to prioritise, problem-solve and remain calm under pressure A hands on leadership style with the ability to motivate and develop teams Strong literacy and numeracy skills Desirable qualifications include IOSH, CIEH Level 3 or previous experience in major events. What we offer: In return, you will receive a competitive package and the opportunity to play a key role at one of the most iconic racecourses in the world. Benefits include: 10% bonus opportunity Time back in lieu for race days worked Free race day tickets The opportunity to lead a flagship Sodexo Live! hospitality operation Career development within a global organisation This is a fantastic opportunity for a hospitality leader who thrives in a fast-paced, premium environment and wants to deliver unforgettable guest experiences at scale.

Sodexo Live! at Ascot Racecourse is seeking a dynamic Head of Hospitality to lead our premium hospitality, conferences and guest experiences across a world-renowned venue. You will manage up to 30 fine dining restaurants, 215 private boxes and oversee P&L exceeding £19 million. You will drive service excellence, commercial success and a high-performance culture across race days, conferences and events, partnering with key stakeholders to deliver unforgettable experiences.