UCL is London's leading multidisciplinary university, with more than 16,000 staff and 50,000 students from 150 different countries. As well as being a global leader in teaching, UCL is also recognised as one of the most successful and influential research institutions in the world. Based in the heart of London, UCL has a turnover of more than£1.2 billion a year.
UCL's strategy sets out clear, cross-university priorities.To turn these bold ambitions into action, weestablishedthe Strategic Change Team. The team brings together new and established capabilities and is at the heart of building and delivering a prioritised portfolio of change initiatives. These initiatives will enable UCL to achieve its strategicobjectives, deliver cohesive services and implement the enabling digital technologies that support them.
We provide leadership, partnership and hands on help to ensure the delivery of fit-for-purpose solutions that create meaningful value for our community. This is your opportunity to bring fresh thinking, make a tangible impact, and help shape transformation across a world-leading institution.
About the roleAs a Business Analyst, you will explore and analyse business services and processes to develop and shape requirements into discrete 'value add' pieces of work. You'll be working with Agile product teams or programme teams to design and develop suitable solutions and more effective 'to-be' service / process models to support the user community in defining their needs. Additionally, you will work with a broad range of stakeholders including users, service owners and product delivery teams to support the business case, project scope definition and full project delivery lifecycle.
Your responsibilities will include the following:
Project Assignments
In due course, support business case definition - provide information about a target business service and proposed change initiative for use in construction of a business case.
Work with key stakeholders and the project team to fully understand theprojectscope andobjectives.
Adviseonthe most suitable methods and levels of analysis, and level of stakeholder engagementrequired.
Provide input into the overall project plan owned by the project manager.
Review and document the current 'as-is' operation of the service
Agree and document definitions of business domain terminology.
Identifyreported business problems and their impacts.
Use process models torepresent tostakeholders how the service operates.Models will be drawn to showdifferent levelsof detail asrequired.
Work with various stakeholders toestablishunderlying causes of business problems and / or the desired target business process model.
Support the design of future 'to-be' processes,modelsand solutions
Work closely with the project team, includingsolutionsarchitects and technical leads, as well as the service users, to support design,deliveryand testing phases of the project.
Analyseand review the business options and elicit agreement on a preferredoption.
Document detailed to-be process models and scenarios (e.g.user stories, use cases) in line with agreed project deliverables.
Elicit, Document, Manage Business Requirements
Based on the preferred design model and agreed project approach, work with key stakeholders to define business requirements.
Ensure requirements are documented at a suitable level of detail based on project stages andobjectives(frominitialhigh levelthrough to detailrequiredto design a solution).
Document, publish and communicate requirements in a format suitable for dependent activities (e.g.procurement,optionevaluation and gap analysis, detailed design and configuration, testing, etc.).
About youYou have previously worked on projects delivering change, ideally within Agile environments, and understand the business analysis service. With your excellent communication and interpersonal skills,you'vefacilitatedworkshops and conducted stakeholder interviews to extract relevant information andare able toprioritise and manage your time effectively. You can clearly define and articulate business process concepts to end users and colleagues across the business and process excellent presentation skills. Additionally, you can work effectively in a collaborative team environment sharing knowledge and can take ownership of problems solving them with your analytic skills and logical thinking.
You have experience of applying various techniques and delivering analysis outputs including:
In return,you'llhave the opportunity to make a significant impact withinthe Research & Innovation Operationsportfolio, working alongside talented colleagues. We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university's bold strategic goals. Our people really are our greatestassetand we invest in them so that they can fulfil their potential. Equity,diversityand inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
As London's Global University, we know diversity fosters creativity and innovation, and we want our community torepresentthe diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
These include people from Black,Asianand ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.
Attached documents are available under links. Clicking a document link will initialize its download.