Job Overview
Johnson & Johnson MedTech is seeking a Technical Specialist to support the London area (Wokingham, Berkshire, United Kingdom). The role involves supporting and promoting the CARTO 3 system in the cardiovascular field.
Key Responsibilities
- Support, promote and upsell CARTO 3 procedures and thereby grow catheter utilisation in electrophysiology, aligned with the business plan.
- Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System.
- Deliver a customer training plan and effectively transfer knowledge to empower customers to use the Biosense kit effectively and independently.
- Follow mandatory training and attend local and overseas training programs to maintain and develop the knowledge required to fulfil the role.
- Execute key marketing strategies, including the successful roll out of new products and innovations in partnership with the regional New Technology Specialists.
- Contribute to developing innovative activities to achieve sales targets, gain market share, and differentiate the franchise from competitors.
- Maintain and develop firm business relationships with key opinion leaders and other strategically important clinical and economic partners.
- Develop an in depth understanding of the needs and objectives of customers at all levels-both clinical and non clinical-to develop tailored solutions that improve sales.
Qualifications
The role requires the following:
- Proven experience as a clinical support specialist or physiologist within the medical device and/or electrophysiology field.
- 3D mapping experience preferred but not essential.
- Proficient in English, both verbal and written.
- Excellent listening skills and ability to build positive relationships quickly.
- Capacity to gain in depth product and procedure knowledge and communicate it effectively to all partners in the EP lab setting.
- Self disciplined, organised, and able to take ownership and responsibility for business objectives and personal time management.
- Initiative taking with a desire to succeed in a fast paced role.
- Collaborative and entrepreneurial analytical mindset, with the ability to positively influence thinking and behavior.
- Training in advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook).
- Full & clean driving licence.
Required Skills
- Business Behaviour
- Customer Centricity
- Customer Effort Score
- Goal Attainment
- Innovation
- Market Expansion
- Market Research
- Medicines and Device Development and Regulation
- Problem Solving
- Product Knowledge
- Sales Engineering
- Solutions Selling
- Sustainable Procurement
- Vendor Selection
Preferred Skills
- Business Behaviour
- Customer Centricity
- Customer Effort Score
- Goal Attainment
- Innovation
- Market Expansion
- Market Research
- Medicines and Device Development and Regulation
- Problem Solving
- Product Knowledge
- Sales Engineering
- Solutions Selling
- Sustainable Procurement
- Vendor Selection
Benefits
- Competitive compensation and benefits package tailored to individual needs.