University College London is seeking a Microsoft 365 Analyst (Internal Only) for a 6-month FTC. You will provide 2nd and 3rd line support for on the Office 365 platform, applying ITIL processes, and coordinating releases across Production and UAT environments.
The role emphasizes strong project management, documentation, and communication skills, with responsibility for knowledge transfer to the 1st line and ongoing improvement of Office 365 services.