Job Role: Mobilisation Manager (Fixed Term)
Start Date: Immediate Start
Salary: £43,000 - £47,000 + Expenses
Location: Central London (Zones 1-2)
Contract: Fixed Term - Minimum 3 Months
Working Hours: Monday to Friday, 40 hours per week - flexible to meet the needs of the business
Reporting To: Operations Director
Overview
An exciting opportunity has arisen to join Anchor Group Services as a Mobilisation Manager on a fixed term basis, supporting the successful mobilisation and stabilisation of new Security, Cleaning, and Facilities Management contracts across our London portfolio. This role is ideal for someone who thrives in a fast paced environment, enjoys managing complex transitions, and can bring structure, governance and operational excellence to contract start ups.
As Mobilisation Manager, you will lead mobilisation activity from contract award through to operational delivery, ensuring projects are delivered on time, within budget, in line with contractual requirements and client expectations. You will work closely with operational leaders, clients, suppliers and internal stakeholders to ensure new contracts are established for long term success while maintaining exceptional levels of customer service, compliance and stakeholder engagement.
Main Responsibilities
- Lead the end to end mobilisation of new Security, Cleaning, and Total FM contracts from contract award through to stabilised operational handover.
- Support the stabilisation of newly mobilised contracts where additional operational support is required.
- Develop, maintain and manage detailed mobilisation plans, ensuring all milestones, workstreams, risks and dependencies are delivered on time and within budget.
- Act as the central point of coordination between clients, operational teams, suppliers, recruitment functions and senior stakeholders throughout mobilisation projects.
- Lead recruitment and onboarding activities to ensure sufficient resource is in place ahead of contract commencement.
- Identify, manage and mitigate risks, issues and change impacts throughout mobilisation phases.
- Ensure all mobilisation activity aligns with Anchor standards, contractual requirements, governance frameworks and company policies.
- Build and maintain strong client relationships, ensuring a high standard of communication and service delivery throughout the project lifecycle.
- Embed health & safety, compliance and information security requirements into all mobilisation activities.
- Monitor progress against agreed plans and provide regular reporting updates to senior stakeholders.
- Support operational teams through transition periods to ensure a smooth and controlled handover into business as usual operations.
Requirements
- Valid SIA Door Supervisor Licence or SIA Non Front Line Licence.
- Proven experience delivering complex mobilisations, transitions or large scale change projects within Security, Cleaning or Facilities Management.
- Strong project management capability, with the ability to manage multiple workstreams and competing priorities.
- Excellent stakeholder management and client relationship skills.
- Demonstrable leadership experience, including leading cross functional teams and operational workstreams.
- Strong communication, organisation and problem solving skills.
- Experience supporting recruitment, onboarding, site compliance, risk assessments, investigations and disciplinary processes.
- Proficiency in Microsoft 365, including Outlook, Word, Excel and PowerPoint.
- Experience using workforce management and business systems such as Timegate, Zoho or similar platforms.
- Ability to work independently within a hybrid environment, with flexibility to travel throughout London as required.
Qualifications (preferred but not essential)
- Degree or equivalent experience
- IOSH Managing Safely
- NEBOSH General Certificate
- Level 3 or Level 4 Facilities Management qualification
Benefits
- Expenses covered for business related travel.
- Laptop and mobile phone.
- 25 days holiday per annum + 8 bank holidays.
- Access to a range of nationally recognised courses to support career development via the Anchor Academy.
- Auto Enrolment Pension.
- Stream - access to pay as you earn it.
- Cycle to Work Scheme available.
- Free Employee Assistance Programme 24/7 including counselling support.
- Hospital Saturday Fund.
- Reward and Recognition awards.