Facilities Coordinator

Location: On-site - London, GBR

• Assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk.
• Provide hospitality and support for guests, visitors, and employees at client locations.
• Resolve problems associated with all building services including janitorial, conference rooms, workstations, interior and exterior furnishings, fixtures and equipment, printers and meal/snack service.
• Coordinate and schedule maintenance activities locally to ensure completion within defined Service Level Agreements (SLAs) and claim tickets in CMMS systems.
• Convert non CMMS requests into tickets for tracking and resolution.
• Complete detailed inspections to discover all issues and assign tickets.
• Ensure compliance with local building, health, safety, and fire codes and regulations; report any issues immediately.
• Create and implement site operational rules and standard operating procedures; identify opportunities for improved operational standards.
• Proactively find improvements and execute plans to complete short and long term projects within budget.
• Coordinate special events in support of client or JLL, including pick up, drop off, postage, and onsite vendor setup.
• Manage office supplies and reorder stock as required.
• Assist in financial processes, track site relevant actual spends vs. budget, manage purchase orders, and raise/receipting of purchase orders.
• Conduct regular safety audits, keep records, and assist in carrying out safety procedures.
• Work with contractors and suppliers to ensure performance standards, including inspection of vendor works.
• Assist in procurement of vendors and services, develop a one team approach to service management, and report issues to JLL management.
• Maintain strong relationships with the client and key stakeholders, ensuring client satisfaction and monitoring key performance indicators (KPIs).
• Complete all reports on scheduled intervals (monthly, quarterly, annual) and provide analysis for continuous improvement.
• Update facilities related information as requested.
• Identify innovations and best practices to support the account and contribute to JLL H&S standards.
• Demonstrate proactive and professional customer service and stakeholder engagement, interacting with a wide range of client staff, including senior levels.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.