Solutions Analyst

Application Deadline: 4 August 2026

Department: Information Services

Employment Type: Fixed Term - Full Time

Location: Burford

Reporting To: CIO

Compensation: £38,490 - £44,756 / year

Contract: 35 hours per week, 12 months fixed term

Salary: £38,490 - £44,756

Location: Burford, Oxfordshire (hybrid working, minimum two days per week in the office. Please note that this is a mandatory requirement of the role and is not open to negotiation)

Closing date: Tuesday 4th August 2026

We are looking for an IS Solutions Analyst to join our Information Services Team for a dedicated, fixed-term project position. In this role, you will act as a key link between our internal teams, external partners, and core web applications, ensuring our technology effectively supports our project goals across the charity.

In this project-focused position you will work with our internal Digital Marketing and Rehoming teams and external developers to oversee the technology alignment and integration design for this project. Working closely with the IS Business Partner, you will understand the operational needs, capture clear business requirements, and map out and align functional solutions between our back-end Microsoft Dynamics system and our website.

You will be responsible for producing key project documentation, including Business Requirements Documents, Impact Analyses, and Change Controls. Beyond the analysis phase, you will coordinate integration testing and User Acceptance Testing (UAT), writing formal test plans and tracking defects to ensure system stability. Finally, you will facilitate a smooth transition to live operations by compiling technical documentation, managing user access, and delivering training materials based on the train-the-trainer principle.

This is a 12- month fixed term contract based at our Burford office. It is a hybrid role and you must be able to work from Burford twice a week.

We are looking for an organized, analytical thinker who combines strong technical skills with the ability to engage effectively with stakeholders at all levels. You are someone who takes initiative, makes clear decisions under pressure, and stays up to date with shifting technology trends.

This role requires constant collaboration with external application developers, internal IT and data teams and stakeholders across the organisation. This means you must possess strong communication skills and the ability to explain technical concepts clearly. You should be highly adaptable, detail-oriented, and motivated to apply your technical and analytical expertise to support the core values and mission of Blue Cross.

• Good familiarity with Microsoft cloud services and enterprise technologies
• Application service provision and development (Dynamics, SharePoint, Power Platform, Power BI Dynamics) and integration of bespoke applications and services; experience of APIs, integration/connector tools/services, scripting tools such as PowerShell an advantage.
• Demonstrable experience working in an IT application support capacity
• Working knowledge of some or all of the following highly desirable: CRM solutions, clinical/veterinary practice management systems, financial/ERP applications
• Proven capability in requirements capture and analysis, expressed through writing clearly, concisely and professionally for liaising with end-users and compiling technical documentation and instructions.
• Managing 3rd party application development.
• Ability to demonstrate, understanding and apply our Blue Cross values

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers