Implementation, Specialist

  • The Boots Company PLC
  • 23/07/2026
Full time Information Technology Telecommunications

Job Description

What you'll be doing

Welcome to the Operations Development Team (Central Operations) - this is an exciting team at the heart of Boots UK's growth plans. The Implementation Specialist role covers both Retail & Pharmacy nationwide, across the full estate. The role provides business resilience and continuity (inc any training, coaching & changes landed within large projects and process changes to support cost saving projects to land on time).

Key responsibilities
  • Supporting Stores with delivery of Projects &Changes & be the main point of contact
  • Provide regular reports & feedback to key stakeholders
  • Support stores with readiness and T minus plans
  • Champion what is being delivered and be the role model of what good looks like.
  • Ensure training and process are trained and adopted to ensure right first time execution.
What you'll need to have (our must-haves)
  • Store Leadership experience (Store Manager or Assistant Manager Level)
  • Self-motivated to be able to work independently
  • Outstanding Time Management and organisational skills
  • Comfortable in delivering training and holding store to account.
  • Competent in the use of Microsoft Systems
  • Knowledge of Store systems and Policy and Operations.
Rewards designed for you
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
About The Boots Group

The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world.

We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.