The Boots Company PLC

The Boots Company PLC is looking for a full-time eCommerce Trading Assistant for Personal Care in Nottingham. This position plays a vital role in enhancing the online shopping experience on supporting product trading and analyzing financial performance. Ideal candidates should have a strong interest in eCommerce, possess analytical skills, and be commercially savvy. The role offers a range of attractive benefits including a retirement savings plan and employee discounts.

Role: eCommerce Trading Assistant - Personal Care Shift Pattern: Full Time Contract: Permanent Hours: 37.5 Location: Nottingham, Office-based Join Our Team as an eCommerce Trading Assistant - Personal Care at Boots in Nottingham, Beeston! Are you passionate about eCommerce and ready to make a real impact? At Boots, we're on a mission to enhance our online shopping experience, and we need talented individuals like you to help us achieve our ambitious growth targets. Why Boots? At Boots, we believe in building a brilliant workplace for our people. Our commitment to care, confidence, and connection drives everything we do. As part of our Digital team, you'll play a key role in shaping the future of eCommerce, ensuring our customers receive the best products, prices, and offers. What You'll Do: As an eCommerce Trading Assistant, you will support the day-to-day trading of specific categories on Your role will involve: Collaborating with various stakeholders to optimise product presentation and performance. Analysing financial performance to drive growth and enhance customer experience. Demonstrating your keen eye for detail and excellent organisational skills in a fast-paced environment. What We're Looking For: We're seeking candidates who are: Experienced in eCommerce or have a strong interest in the online landscape. Commercially savvy, with the ability to interpret and articulate financial data. Confident in engaging with peers and third-party suppliers. Flexible and proactive, ready to seize opportunities as they arise. What's in It for You? At Boots, we value our people and offer a range of benefits to support your career and well-being: Boots Retirement Savings Plan with up to 12% company contribution. Generous employee discounts for you and a family member. Enhanced maternity/paternity/adoption leave pay. Our Culture We pride ourselves on being an equal opportunity employer, fostering a culture where everyone feels welcome and valued. We believe that when our people thrive, so do our customers. Join us and be part of a team that champions inclusion and connection. What's Next? If you're ready to take the next step in your career and make a difference at Boots, we'd love to hear from you! Apply now, and our team will be in touch regarding the next steps. We're open to discussing part time and job share options, and we're happy to provide reasonable adjustments during the application process. Be brilliant with Boots!

Contract: Full-time, Permanent Location: Nottingham (Support Office) Closing date: 27/05/26 Recruitment Partner: Are you ready to make a difference? At Boots, we're dedicated to building a brilliant environment for our people, empowering them to deliver exceptional care, confidence, and connection to our customers and colleagues every day. As a CX Business Development Manager at Boots you will connect our Customer Support Centre with the wider business, shaping new services, unlocking value, and improving customer experiences. What You'll Be Doing This role is accountable for building and growing strategic partnerships between the CSC and Business Units across Boots. Reporting to the Head of Workforce Operations, you'll act as the primary interface between the CSC and the wider business, understanding priorities, challenges, and opportunities. Within this role, you will: Identify, shape, and onboard new value adding services into the CSC, including revenue generating activity and consolidated workloads to improve productivity and consistency Use insight and performance data to demonstrate value delivered, review trends, and identify future service opportunities Partner with senior stakeholders to influence direction and ensure services deliver measurable impact Hold accountability for the Customer Benefits programme, ensuring strong governance, operational embedding, and clear value outcomes Work closely with the Head of CX Operations, CX Operations Development, Operations leaders, Finance, and Commercial partners to ensure services are operationally viable and well supported Ensure new services align with CSC capability and strategic priorities, turning insight into action and driving meaningful change What You'll Need to Have (Our Must-Haves) Significant experience in business development, business partnering, or commercial roles, ideally within a contact centre or customer operations environment Strong analytical skills, with the ability to interpret performance, financial, and customer insight data to inform decisions Proven ability to build trusted relationships with senior stakeholders and shape value based propositions Experience working across complex, matrixed organisations Strong commercial and strategic thinking capability Confidence translating business needs and data led insight into operationally viable services Excellent communication, influencing, and negotiation skills Ability to use data and insight to tell compelling performance and value stories It Would Be Great If You Also Have Experience leading or facilitating senior stakeholder forums such as MBRs Exposure to revenue generating or efficiency driven service models Experience partnering with finance or commercial teams Background in retail, healthcare, or large customer centric organisations A curious, opportunity driven mindset with comfort operating in ambiguity Where Your Brilliance Can Take You At Boots, we believe in nurturing talent and providing opportunities for growth. You'll have access to continuous learning and development, allowing you to shape your career path and make a lasting impact. Why Boots? We offer a range of benefits designed to support you: Boots Retirement Savings Plan Generous employee discounts for you and a family member Enhanced maternity/paternity/adoption leave pay Rewards designed for you Discretionary annual bonus Flexible benefits scheme including options for additional holiday and discounted gym memberships Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. At Boots, we're proud to be an equal opportunity employer, creating a welcoming environment where everyone can thrive. We believe that when our people feel valued and included, they can truly make a difference. What's Next? If you're excited about this opportunity, we'd love to hear from you! Our team will be in touch to discuss your application and the next steps. We're open to discussing part-time and job share options, and we're happy to provide reasonable adjustments to support you throughout the application process. We hope to hear from you soon. Be brilliant with Boots.

Job Description Role: M365 Power Platform Specialist Contract: Permanent Location: Nottingham, Beeston - full-time Recruitment Partner: Kershia Broughton Join Our Team as an M365 Power Platform Specialist! Are you ready to make a difference? At Boots, we're looking for a M365 Power Platform Specialist to join our End User Services (EUS) team in Nottingham, Beeston. This is your chance to support our Technical Manager in delivering intuitive, secure, and scalable digital solutions across the Boots UK estate. You will play a key role in shaping how our colleagues use low code tools to work smarter every day. Working closely with Product Owners, Engineering, InfoSec, Data, and business teams across Boots UK and No7 Beauty Company, you'll help build, maintain and optimize Power Apps and Power Automate workflows, supporting Microsoft 365 solutions. Responsibilities Support the Technical Manager with governance, standards, and deployment frameworks. Act as a subject matter expert for Power Platform within EUS. Monitor platform usage, performance, and licensing. Troubleshoot issues and identify improvements for best practices. Collaborate with cross functional teams to deliver secure and scalable solutions. Support citizen development through guardrails, templates and reusable components. Qualifications Hands on experience building Power Apps (Canvas and/or Model Driven). Strong knowledge of Power Automate flows and connectors. Deep technical knowledge of M365 services (SharePoint, Teams, OneDrive, Copilot). Ability to translate business requirements into simple, effective digital solutions. Good problem solving skills with attention to detail. Additional Skills (Nice to Have) Familiarity with Dataverse and data modeling. Knowledge of API connections, permissions and integration patterns. Experience in a governed enterprise Power Platform environment. Understanding of Application Lifecycle Management (ALM) for Power Platform. Experience migrating from SCCM to Intune in complex environments. Retail or Multi site organisation exposure. Benefits Boots Retirement Savings Plan (up to 12% company contribution) Generous employee discounts for you and a family member Enhanced maternity/paternity/adoption leave pay Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. Find out more at Exclusions may apply; eligible roles only. We are an equal opportunity employer, committed to a diverse and inclusive work environment.