IT Technician

We are recruiting for a Band 4 IT Technician role. This role will be based across Sussex covering various sites throughout the area.

We are about to embark on two exciting Digital projects within the Trust and are looking for someone to join our team to deliver our Core Services and support us with M365, NHS Mail and a new EPR (Electronic Patient Record), we will also be shortly moving from a local shared drive to Sharepoint, so any experience with this platform would be useful.

We would love to hear from you if you are passionate about making a difference, enjoy a challenge, and would like to use your knowledge, skills and experience to improve what we do and ultimately the service we provide to our service users and carers.

We are not able to offer visa sponsorship for this role.

A full clean driving licence is essential to the role, you must also have access to your own vehicle with business insurance.

Main responsibilities would include but not limited to resolving software and hardware issues and configuring of new and existing mobile phones, laptops and tablet devices and assisting trust staff in the use of M365.

The trust primarily uses Windows 10 and M365 currently but we are currently upgrading to Windows 11, we will also be migrating to Azure over the next 18 months. Ideally we would be looking for someone who has previous NHS IT, Microsoft 365 or local government experience.

Sussex Partnership provides mental health and learning disability care for all age groups across Sussex.

This post is a senior role within the digital directorate at SPFT, The team are a diverse, welcoming and friendly team full of passion, enthusiasm and experience.

We'd love you to join our Trust, rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.

• 70% highlighting flexible working as a key point for satisfaction at work
• 79% reporting feeling able to make suggestions to improve the work in their team
• 77% identifying opportunities to show initiative in their roles

The Digital Team is a welcoming, friendly Team, based over many sites.We are made up of four Portfolio's - Clinical Systems, Patient Facing, Business Intelligence and Support Services along with a Technical Delivery Unit and a Project Management Office.We have an 'Entertainment and Activities' (EAT), Team that organise social events, both face to face and virtual.

Experience with Windows 11, Microsoft 365, Audio/Visual Equipment, Dell, Lenovo, Android Mobiles and Apple devices would be beneficial but full training will be provided.

You will be required to travel to various sites across the trust so access to your own transport is essential.

• Educated to a good basic standard

• Practical IT Experience of hardware, software and peripherals
• Experience in an IT role
• Good working knowledge of AD
• Experienced with MS Office

• Communication/Relationship
• Planning and Organisational Skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.