Admin Team Coordinator University Hospitals Coventry and Warwickshire NHS Trust

To manage and coordinate the administrative staff function and to be the first point of contact to ensure coordinated admin workload and reception cover within building (Newfield House). Responsible for the supervision of band 2 & band 3 admin staff.

Sponsorship is not eligible for this post.

This advert closes on Tuesday 30 Jun 2026.

• Effective and efficient delivery of a comprehensive administrative support service across all Community Services.
• Supervision of Band 2 and 3 Admin Support staff.
• Establish and maintain agreed systems for effective record keeping including collation and submission of timely statistics.
• Provide flexible administrative and clerical cover as required, which may include working at another base in the local area during cross cover arrangements.
• Attend admin team and departmental meetings regularly and contribute to building effective teamwork by exchanging views and ideas and communicating effectively.

• Excellent interpersonal skills and ability to communicate a range of complex or sensitive information effectively with staff, service users and stakeholders - face to face, via telephone and email.
• Exercise confidentiality and be sympathetic and sensitive to the requirements of staff, service users and stakeholders when communicating by telephone or face to face, including managing difficult situations such as aggressive or demanding behaviour.
• Provide effective problem solving both face to face and via telephone.
• Communicate work procedures and motivate staff to achieve objectives.