Technology Delivery Specialist

  • PIB Group Services Ltd.
  • Birmingham, Staffordshire
  • 23/07/2026
Full time Information Technology Telecommunications

Job Description

PIB Employee Benefits Part of PIB Group

PIB Employee Benefits, part of PIB Group, is reshaping how organisations care for their people. We are looking for a Delivery Specialist to support our Glo client portfolio.

What you'll be doing:
  • Deliver day to day support for benefits technology portals - renewals, launches/changes, updates and resolving client queries within agreed SLAs.
  • Support consultants and the wider client facing team with technology services, data processing, reporting and meeting preparation, ensuring compliance, quality and accuracy.
  • Build strong relationships with clients and providers through regular communication, providing ad hoc support and a thorough understanding of their schemes.
  • Maintain accurate internal systems and client records, share knowledge for effective coverage, and contribute to best practice, continuous improvement and wider employee benefits market knowledge.
What we're looking for:
  • Strong experience in IT, systems management, business management or similar areas - either employment or higher education.
  • Management of own diary & client portfolio; excellent attention to detail, organisational, administrative and collaboration skills.
  • Excellent verbal and written communication skills.
  • Experience in the employee benefits industry or knowledge of employee benefits operations is desirable but not essential.
What You Will Get:
  • A competitive salary with a generous company benefits package.
  • Hybrid working from one of our many UK offices.
  • A collaborative and supportive environment to develop skills and build a career.
Inclusion & Accessibility

We are an equal opportunities employer, committed to a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. If you need this advert in another format or adjustments for your application, please reach out to .

Why PIB Group?

PIB Group is one of the UK's fastest growing insurance businesses, offering real career progression, professional development and a collaborative culture where your work matters. We encourage collaboration, entrepreneurship and rapid growth.