Tokio Marine Kiln Insurance Services Limited is seeking a Service Support Analyst for a 12-month fixed-term contract. The role is on-site five days a week with some hybrid working opportunities, reporting to the Deputy Service Desk Manager.
You will own incidents and requests related to TMK IT, ensuring timely resolution and customer satisfaction. The successful candidate will troubleshoot IT incidents, set up hardware, monitor SLAs, and collaborate with other IT teams to deliver excellent