Key Responsibilities Support the Audit Manager with annual and quarterly audit planning, including scheduling and execution. Analyse Coverholder and DCA audit reports, ensuring findings are identified, escalated, and remediated in line with internal procedures. Deliver risk based audit oversight programmes tailored to individual business models. Monitor and track audit actions to completion, supporting closing meetings and committee reporting. Prepare and deliver management information (MI) on audit progress, performance, and key risk themes. Provide exception reporting and ad hoc analysis as required. Liaise with internal underwriting, compliance, and operational stakeholders to agree appropriate outcomes. Ensure alignment with Lloyd's Delegated Authority requirements, conduct standards (including Consumer Duty), compliance, and financial crime regulations. Provide oversight of outsourced audit partners and support performance management. Represent the business at Lloyd's and other relevant market forums when required. Act as a point of technical expertise on delegated authority audit matters. Provide cover for Audit Analysts as needed. Qualifications Demonstrable experience within Delegated Authority Audit; a Coverholder auditing background preferable. Good working knowledge of the Lloyd's market, Binding Authorities, Coverholders, and DCAs. Solid understanding of regulatory requirements, including Conduct Risk and Consumer Duty. Highly analytical with strong attention to detail. Excellent organisational and prioritisation skills. Confident communicator with the ability to engage stakeholders at all levels. Strong Excel and Word capability. Meticulous, methodical, and thorough approach to record keeping and reporting. Benefits Opportunity to work in a high profile role within Delegated Authority oversight. Exposure across underwriting, compliance, and senior stakeholders. A chance to influence audit quality, governance, and customer outcomes. Supportive environment with scope for professional development. Employer Commitment We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. We aim to be a 'Good Company' and this means being a great and inclusive company to do business with and being a great place to work. To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. If you encounter difficulties submitting your application, please let us know and we will support you.
25/07/2026
Full time
Key Responsibilities Support the Audit Manager with annual and quarterly audit planning, including scheduling and execution. Analyse Coverholder and DCA audit reports, ensuring findings are identified, escalated, and remediated in line with internal procedures. Deliver risk based audit oversight programmes tailored to individual business models. Monitor and track audit actions to completion, supporting closing meetings and committee reporting. Prepare and deliver management information (MI) on audit progress, performance, and key risk themes. Provide exception reporting and ad hoc analysis as required. Liaise with internal underwriting, compliance, and operational stakeholders to agree appropriate outcomes. Ensure alignment with Lloyd's Delegated Authority requirements, conduct standards (including Consumer Duty), compliance, and financial crime regulations. Provide oversight of outsourced audit partners and support performance management. Represent the business at Lloyd's and other relevant market forums when required. Act as a point of technical expertise on delegated authority audit matters. Provide cover for Audit Analysts as needed. Qualifications Demonstrable experience within Delegated Authority Audit; a Coverholder auditing background preferable. Good working knowledge of the Lloyd's market, Binding Authorities, Coverholders, and DCAs. Solid understanding of regulatory requirements, including Conduct Risk and Consumer Duty. Highly analytical with strong attention to detail. Excellent organisational and prioritisation skills. Confident communicator with the ability to engage stakeholders at all levels. Strong Excel and Word capability. Meticulous, methodical, and thorough approach to record keeping and reporting. Benefits Opportunity to work in a high profile role within Delegated Authority oversight. Exposure across underwriting, compliance, and senior stakeholders. A chance to influence audit quality, governance, and customer outcomes. Supportive environment with scope for professional development. Employer Commitment We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. We aim to be a 'Good Company' and this means being a great and inclusive company to do business with and being a great place to work. To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. If you encounter difficulties submitting your application, please let us know and we will support you.
Tokio Marine Kiln Insurance Services Limited is seeking an experienced Audit professional in London. The role involves supporting audit planning, analysing audit reports, and liaising with stakeholders for effective outcomes. The ideal candidate will have a background in Delegated Authority Audit, strong analytical skills, and excellent communication abilities. The position offers opportunities for influencing audit quality and professional development in a supportive environment.
25/07/2026
Full time
Tokio Marine Kiln Insurance Services Limited is seeking an experienced Audit professional in London. The role involves supporting audit planning, analysing audit reports, and liaising with stakeholders for effective outcomes. The ideal candidate will have a background in Delegated Authority Audit, strong analytical skills, and excellent communication abilities. The position offers opportunities for influencing audit quality and professional development in a supportive environment.
Tokio Marine Kiln Insurance Services Limited is seeking a Service Support Analyst for a 12-month fixed-term contract. The role is on-site five days a week with some hybrid working opportunities, reporting to the Deputy Service Desk Manager. You will own incidents and requests related to TMK IT, ensuring timely resolution and customer satisfaction. The successful candidate will troubleshoot IT incidents, set up hardware, monitor SLAs, and collaborate with other IT teams to deliver excellent
23/07/2026
Full time
Tokio Marine Kiln Insurance Services Limited is seeking a Service Support Analyst for a 12-month fixed-term contract. The role is on-site five days a week with some hybrid working opportunities, reporting to the Deputy Service Desk Manager. You will own incidents and requests related to TMK IT, ensuring timely resolution and customer satisfaction. The successful candidate will troubleshoot IT incidents, set up hardware, monitor SLAs, and collaborate with other IT teams to deliver excellent
Overview Tokio Marine Kiln (TMK) is recruiting a permanent Infrastructure Specialist to join our IT team, reporting to the Infrastructure Operations Manager. The role focuses on supporting, maintaining, and enhancing core infrastructure to ensure reliable, secure, and high performance systems. You will work across project and business as usual activities, deliver infrastructure improvements, resolve complex technical issues, and act as a technical lead on key initiatives. Key Responsibilities Provide 3rd line support, resolving infrastructure incidents within agreed SLAs Design, implement and support new infrastructure services and enhancements Manage and maintain servers, backups, monitoring tools and security patching Support and participate in disaster recovery planning and execution Act as technical lead on infrastructure changes and projects Proactively identify and implement service improvements Ensure high availability of systems with minimal disruption Collaborate with internal teams and external partners on IT initiatives Participate in an on call rota and provide out of hours support where required Share knowledge and contribute to documentation and best practice across teams About You Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365) Experience with VMware and virtualised environments Working knowledge of Linux based server operating systems Knowledge of cloud platforms such as AWS and/or Azure Experience supporting complex infrastructure environments (compute, storage, networking) Exposure to DevOps tools (e.g., Terraform, Ansible) and scripting languages (PowerShell, Python) Experience with backup and recovery tools (e.g., CommVault) Strong troubleshooting and problem solving skills Excellent communication and stakeholder management skills Strong organisational skills and attention to detail What We're Looking For Someone who takes ownership and works collaboratively across teams A proactive problem solver who can identify and address issues early Why Join Us We are committed to ensuring a safe, open, inclusive and empowering environment where all employees can thrive. We offer flexible working arrangements, support career development, and promote a culture founded on empowerment, inclusion, excellence, integrity, teamwork and innovation.
08/07/2026
Full time
Overview Tokio Marine Kiln (TMK) is recruiting a permanent Infrastructure Specialist to join our IT team, reporting to the Infrastructure Operations Manager. The role focuses on supporting, maintaining, and enhancing core infrastructure to ensure reliable, secure, and high performance systems. You will work across project and business as usual activities, deliver infrastructure improvements, resolve complex technical issues, and act as a technical lead on key initiatives. Key Responsibilities Provide 3rd line support, resolving infrastructure incidents within agreed SLAs Design, implement and support new infrastructure services and enhancements Manage and maintain servers, backups, monitoring tools and security patching Support and participate in disaster recovery planning and execution Act as technical lead on infrastructure changes and projects Proactively identify and implement service improvements Ensure high availability of systems with minimal disruption Collaborate with internal teams and external partners on IT initiatives Participate in an on call rota and provide out of hours support where required Share knowledge and contribute to documentation and best practice across teams About You Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365) Experience with VMware and virtualised environments Working knowledge of Linux based server operating systems Knowledge of cloud platforms such as AWS and/or Azure Experience supporting complex infrastructure environments (compute, storage, networking) Exposure to DevOps tools (e.g., Terraform, Ansible) and scripting languages (PowerShell, Python) Experience with backup and recovery tools (e.g., CommVault) Strong troubleshooting and problem solving skills Excellent communication and stakeholder management skills Strong organisational skills and attention to detail What We're Looking For Someone who takes ownership and works collaboratively across teams A proactive problem solver who can identify and address issues early Why Join Us We are committed to ensuring a safe, open, inclusive and empowering environment where all employees can thrive. We offer flexible working arrangements, support career development, and promote a culture founded on empowerment, inclusion, excellence, integrity, teamwork and innovation.
Tokio Marine Kiln Insurance Services Limited is hiring a permanent Infrastructure Specialist to join their IT team in London. The role involves maintaining and enhancing core infrastructure, providing technical support, and leading infrastructure projects. Ideal candidates will have strong Microsoft technology skills, experience with VMware, and knowledge of cloud platforms like AWS or Azure. The company promotes a supportive, inclusive work environment with flexible arrangements.
08/07/2026
Full time
Tokio Marine Kiln Insurance Services Limited is hiring a permanent Infrastructure Specialist to join their IT team in London. The role involves maintaining and enhancing core infrastructure, providing technical support, and leading infrastructure projects. Ideal candidates will have strong Microsoft technology skills, experience with VMware, and knowledge of cloud platforms like AWS or Azure. The company promotes a supportive, inclusive work environment with flexible arrangements.