Gold Group Limited is seeking a 2nd Line Support Engineer in the Hove area. The role focuses on handling ticket queues, assisting peers, and maintaining documentation while meeting SLAs. It is an office-based position with occasional onsite work and overtime opportunities.
You will work with Microsoft technologies (AD, Windows Server, DNS, DHCP, NPS), networking gear (firewalls, switches, routers, Wi Fi) and cloud tools (Office 365, Azure). A proactive, customer facing mindset is essential.