Capacity Administrator Theatre Scheduler / NHS Co-ordinator
Spire Liverpool Hospital has an exciting opportunity for a Theatre Scheduler / NHS Co-ordinator to join our dynamic and experienced hospital administration team on a bank/zero hours basis.
Working Hours: Monday to Friday from 9 am to 5 pm
Contract type: Bank/Zero hours
Duties and Responsibilities
- Supporting the day-to-day organisation of theatre schedules, including reviewing theatre lists for accuracy and updating Outlook diaries.
- Acting as a first point of contact for consultants, medical secretaries, patients and internal hospital teams, ensuring queries are handled professionally and effectively.
- Working with the Capacity Manager and Capacity and Utilisation Manager to support theatre planning, capacity meetings and NHS pathway administration.
- Supporting NHS contract requirements and helping to monitor NHS patient pathways, including RTT targets and 18-week breach management.
- Monitoring and updating patient trackers, outcomes and appointment information to help ensure patients are treated within allocated timeframes.
- Liaising with patients to arrange appointments, TCI dates and outpatient appointments, helping to prevent pathway delays or breaches.
- Supporting theatre scheduling activity, including ad hoc theatre sessions, short-notice cancellations, anaesthetist scheduling and Theatre Kit Co-ordinator liaison regarding kit and prosthesis requirements.
- Screening booking forms for proposed operations, identifying where additional equipment, loans, specialist or bespoke kit may be required and escalating appropriately.
- Maintaining accurate patient administration records and ensuring all processes are completed in a timely, compliant and confidential manner.
- Communicating with other hospitals, GP surgeries, medical secretaries, consultants and internal colleagues by telephone and email where required.
Who are we looking for?
We are looking for a flexible, organised and customer-focused administrator who is comfortable working in a busy hospital environment and able to support a varied workload across theatre scheduling and NHS co-ordination.
What do you need to have
- Previous experience in an administrative support role, ideally within healthcare or a hospital environment.
- Experience of working with data, trackers, computer-based systems and Microsoft Office packages.
- Strong organisational skills with the ability to prioritise workload and work to deadlines.
- Excellent verbal and written communication skills, including a confident and professional telephone manner.
- A flexible approach to working hours and duties, with the ability to support different departments when required.
- A high level of accuracy, discretion and respect for confidential patient information.
Benefits
- Bank colleagues are paid weekly.
- Competitive rates for flexible bank work to cover busy periods, sickness or annual leave.
- Save an average of £50 per month with free onsite car park.
- Access to Spire Healthcare pension.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Opportunities for further training and progression into permanent posts.
- Knowledge, support and guidance through the recruitment journey from Spire's specialist Resourcing Team.