Senior Product Manager - Digital Product Domain
This role leads the strategy, roadmap and outcomes for a large or complex digital product domain. The Senior Product Manager partners closely with Digital Service Line Leads, engineering teams and GT Labs to turn business strategy into a prioritised plan of work.
Core Responsibilities
- Build and maintain a close, trusted relationship with the Digital Service Line Lead(s) aligned to your domain, co owning the roadmap and prioritisation with them.
- Translate service line strategy and OKRs into a prioritised roadmap and pipeline of bets, balancing quick wins against larger, higher risk or higher value initiatives.
- Propose bets and recommendations for quarterly planning, building case or story of value vs effort to support prioritisation.
- Identify and broker opportunities across product domains (e.g. service lines) so the same problem isn't solved independently in parallel by different teams.
- Manage demand channels across the business, end users and data analysis to identify signals and opportunities.
- Provide domain expertise and leadership on industry, market and regulatory trends within the product domain.
- Act as the conduit between the business and engineering, staying close to the overall delivery status, learning from other product colleagues, the engineering team and AI tools where appropriate.
- Contribute to buy versus build decisions and RFP processes, surfacing demand signals and challenging where existing solutions aren't working for users.
- Support managing relationships with vendors on ongoing continuous improvements and influencing 3rd party roadmaps.
- Collaborate with Digital Service Line Leads and GT Labs on higher risk, higher value bets.
- Contribute to evolving the firm wide Product Management operating model and ways of working as the function matures.
- Support and/or refine user stories and acceptance criteria for requirements, supporting Business Analysts where needed.
- Represent the product in senior stakeholder forums, including SLT and cross functional steering conversations aligned to a given product domain.
Key Objectives
- Influence the product strategy for a larger, more complex or cross cutting product domain, from discovery through to ongoing optimisation.
- Co own the roadmap and OKRs with the relevant Digital Service Line Lead(s), translating strategic direction into a prioritised, outcome focused plan.
- Propose and shape investment "bets" for quarterly planning, working with the business and Digital Service Line Leads to secure sign off.
- Act as a senior escalation and coordination point across engineering pods, Forward Deployed Engineers and GT Labs.
- Mentor Product Managers and Business Analysts, embedding product thinking and best practice across the community.
- Serve as go to specialist for specific industries, markets and product craft expertise.
- Champion consistent, data led performance measurement - OKRs, adoption and usage metrics - across the portfolio.
Qualifications
- Proven experience operating at Senior Product Manager, Lead Product Manager or equivalent level, ideally within a complex, multi stakeholder or matrixed organisation.
- Track record of owning a product domain end to end, including strategy, roadmap and measurable business outcomes.
- Experience partnering directly with senior business stakeholders to define strategy, OKRs and priorities.
- Strong commercial acumen - able to build a proportionate business case, quantify impact, and prioritise using an impact/effort lens.
- Experience mentoring Product Managers or Business Analysts.
- Comfortable working with data and insights teams to define, track and report on product performance and adoption metrics.
- Comfortable in ambiguity and using curiosity to shape the evolving operating model and product strategy.
- Skilled communicator and influencer, able to build trust quickly with senior stakeholders and hold a firm line where needed.
- Knowledge of agile methodologies and modern product practices, including experience running or contributing to quarterly/roadmap planning cycles.
- Genuine interest in and experience of AI enabled delivery approaches as part of the product toolkit.
- Excellent communication and stakeholder management, able to influence without authority.
Nice to Have
- Experience of Claude for Business.
- Managing vendors on continuous improvement and change due to 3rd party roadmaps.
- Experience with market leading professional services software such as AlphaTax, DealCloud, InFlo, client portals etc.
- Experience people managing other colleagues, supporting career progression and performance reviews.
- Familiarity with engineering pod or forward deployed engineer style delivery models.
- Comfortable with delivery metrics (e.g. burndown, velocity) to make informed decisions.
- Proficient with software development tools such as JIRA, Confluence, Azure DevOps.
Benefits and Work Flexibility
We offer flexible working options for all roles and support you to balance work and life. The firm provides a range of family friendly and wider leave policies. For full details of reward, benefits and leave policies, visit our website.