IT Integration Project Manager - IT Infrastructure

Competitive Compensation and Benefits

• Competitive Compensation and Benefits
• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• LinkedIn Learning Subscription
• Flexible Work Environment
• Tuition Reimbursement After One Year of Service
• Accelerated Career Path
• Award-Winning Culture & Community Outreach

Role Summary

This position is responsible for the planning, coordination, and delivery of IT integrations for acquired companies into the Ryan technology environment, primarily in support of mergers and acquisitions (M&A) activity. This includes conducting detailed discovery, developing integration plans, and coordinating the activities of internal teams and external vendors to ensure successful execution. The role is primarily focused on project management and stakeholder coordination, ensuring all technical requirements are identified and delivered to support Day1 operational readiness. While a strong understanding of IT infrastructure is required, hands on technical configuration and implementation are performed by specialist teams. This position supports integration cutovers and office related technology changes through coordination with internal teams, vendors, and acquired entities, ensuring the successful transition, setup, and stabilization of technology environments in connection with acquisitions and relocations.

Duties and Responsibilities

People:

• Maintain a positive work atmosphere by demonstrating and communicating in a manner that encourages positive, productive interactions with co workers, supervisors, Ryan office location personnel, target and acquired company executives and staff, and vendors.
• Act as a primary IT liaison for staff at acquired companies before and during the integration process.
• Act as a liaison for the back office Ryan staff to support acquisition and move projects.
• Act as a primary point of contact for external vendors related to acquisition and move projects.
• Act as a liaison for staff at Ryan office locations before and during the office move process.
• Manage and deliver multiple projects with excellent time management, coordination, and leadership skills.
• Partner with acquisition targets, acquired companies, Service Delivery and Global Shared Services departments, Ryan IT, and Ryan office location personnel to provide products and services required for technical integrations and office moves.

Client:

• Serve as the primary IT contact for acquired companies during the technical integration process.
• Lead coordination with acquisition targets, acquired companies, Ryan business units, Ryan office location staff, vendors, and IT teams for project planning, design, and issue resolution.
• Coordinate integration activities across infrastructure, applications, and information security teams to ensure successful delivery.
• Coordinate with vendors and internal teams to schedule integration activities, ensuring timely delivery of required products, services, and equipment.
• Support end users during integration and cutover activities as needed.

Value:

• Own and successfully deliver the technology aspects of integration projects from discovery through execution and stabilization.
• Lead detailed discovery and needs assessment to identify business critical systems, tools, and dependencies required for Day1 readiness.
• Develop and manage project plans, including tasks, timelines, resources, and risk mitigation strategies.
• Identify gaps between acquired company environments and Ryan standards and coordinate appropriate solutions.
• Proactively identify and manage risks, including unknown applications or business dependencies that may impact integration.
• Coordinate with Ryan IT management to identify opportunities for improving integration and office move methods and procedures; review with appropriate management staff and implement improvements.
• Support planning and implementation of firm technology strategies and initiatives through effective project delivery and coordination.
• Track, monitor, and report on project progress, key milestones, and performance metrics.
• Maintain documentation related to integration activities, systems, and configurations at a project level.
• Perform other applicable duties as assigned.

Education and Experience

Bachelor's degree in a relevant technology field, or equivalent experience. 3-5years of experience managing IT or technology projects in a medium to large, multi location environment. Experience coordinating infrastructure, workplace, or enterprise IT initiatives across multiple stakeholders. Experience supporting office setups, relocations, or technology integrations is preferred.

Additional Required Skills

• Demonstrated ability to manage multiple priorities, work under pressure, meet deadlines, and adapt in a fast paced environment.
• Strong business and technical analysis skills, with particular strength in requirements gathering and discovery.
• Strong problem solving skills, including identification and communication of risks and escalation items.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Strong customer service orientation.
• Excellent time management and organizational skills.
• Ability to work independently and within a team environment.
• Ability to communicate complex technical concepts to non technical audiences.
• Ability to collaborate with technical teams to determine appropriate solutions aligned with business needs.

Computer Skills

Intermediate proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and Internet navigation and research. Experience with project planning and documentation tools such as SmartSheet and Visio is preferred. Experience with ITSM or ticketing tools (e.g., TrackIT! or similar) is beneficial. A solid understanding of enterprise IT environments, including infrastructure, end user computing, and systems, is required.

Certificates and Licenses

Valid driver's license required. CAPM, PMP, or equivalent project management certification is desirable but not required. International passport or the ability to procure one is required.

Supervisory Responsibilities

This job will not directly supervise employees but will coordinate and direct the activities of cross functional teams and vendors at a project level.

Legal and EEO Information

Applicants for employment in the United States must have work authorization that does not at present or in the future require sponsorship of a visa for employment authorization in the United States and with RyanLLC (i.e., H1 B visa, F 1 visa(OPT), TN visa or any other non immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.

Equal Employment Opportunity/Affirmative Action/Accommodation

Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law.It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities.

Click here to view the entire EEO poster and supplement.

Notice to Canada Candidates - In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request.Ryan welcomes and encourages applications from people with disabilities.Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, pleaseclick here to access our Data Subject Access Request form.