Regional Delivery Manager - Airport Operations Platform
We are easyJet - a FTSE 250 listed, multi billion low cost airline that serves tens of millions of customers each year. Our mission is to make low cost travel easy, connecting millions of people across Europe with a world class airline network, great value fares, and friendly service.
The Role
As Regional Delivery Manager, you will drive the successful rollout and operational readiness of airport technology products across easyJet's high availability network. You will translate product roadmaps into real world operational reality, managing complex deployments across key domains such as Ground Crew Enablement, Baggage Operations, and Departure & Compliance while ensuring safety and uninterrupted day of operations performance.
Key Responsibilities
- Lead end to end deployments of airport products across your assigned region.
- Translate strategic product roadmaps into actionable, localized delivery plans.
- Manage concurrent initiatives across multiple airports, suppliers, and tech teams.
- Enforce delivery governance, including milestone tracking, RAID management, and release processes.
Operational Readiness & Support
- Prepare airports for tech releases, ensuring infrastructure readiness and contingency planning.
- Prioritise operational stability over delivery timelines during critical operational windows.
- Act as the escalation point for deployment incidents, driving rapid resolution.
- Ensure a smooth transition from initial deployment into live service and IT support.
- Build regional partnerships with Regional Ground Operations Managers, airport IT teams, and ground handlers.
- Collaborate with Product Owners to inject regional constraints and insights into future product planning.
- Manage third party suppliers, conducting formal performance reviews, service scorecards, and continuous improvement sessions.
- Partner with procurement to align supplier contracts and renewals with long term product strategies.
What We Are Looking For
- Proven track record in technical delivery management, deployment governance, or operations management.
- Deep understanding of the airport ecosystem, including ground operations, infrastructure constraints, and handling agent workflows.
- Strong multi project management skills, coordinating parallel rollouts across cross functional teams.
- Excellent stakeholder management, influencing both non technical operational teams and technical engineers.
- Expertise in vendor management, working within supplier frameworks, scorecards, and contract reviews.
- Experience in a fast paced airline or aviation environment.
- Familiarity with product led delivery frameworks and agile operating rhythms.
- Strong pragmatic problem solving skills, focused on safety and business continuity.
Benefits
- Competitive salary and travel perks.
- 25 days holiday, pension scheme, life assurance, and a flexible benefits package.
- Discounted staff travel scheme for friends and family.
- Annual credit for discount on easyJet holidays.
- 'Work Away' scheme, allowing you to work abroad for 30 days a year.
- Electric vehicle lease salary sacrifice scheme.
Location & Hours of Work
Hybrid working policy: 40-60% of the month spent with colleagues in Luton.
Reference
Job ID: 17053