Job Summary
We are recruiting for a Senior Delivery Manager to lead our agile "teams of teams", driving strategic alignment and the seamless flow of value across mission critical business and technical change. Every change we deliver is ultimately for our customers, ensuring faster, simpler, and more connected customer experiences that genuinely add value.
Responsibilities
- Lead and facilitate Agile Service Delivery ceremonies, including PI Planning, ART Syncs, System Demos, and Inspect & Adapt events.
- Manage, coach, and develop a team of Delivery Leads and Analysts, driving performance, capability, and career growth.
- Drive continuous improvement across the ART to enhance delivery flow, quality, predictability, and agile maturity.
- Remove impediments and enable effective cross team collaboration to achieve business and technology outcomes.
- Partner with Product, Platform, Architecture, and Business stakeholders to shape priorities, manage dependencies, and optimise backlogs.
- Monitor and report on delivery progress, risks, dependencies, milestones, governance, and compliance requirements.
- Champion a culture of learning, innovation, feedback, and organisational change, supporting the adoption of scaled agile practices.
Qualifications
- Proven leader with experience coaching, developing, and line managing Delivery Leads, Analysts, and hybrid teams.
- Deep expertise in Lean Agile delivery, with hands on experience in senior delivery leadership and scaled agile environments (SAFe, Scrum, Kanban).
- Strong facilitation, communication, and stakeholder management skills, with the ability to influence at all organisational levels.
- Broad experience delivering complex technology initiatives, including software, infrastructure, DevOps, and business transformation programmes.
- Ability to balance strategic priorities with effective day to day delivery, bringing clarity and direction in complex environments.
- Analytical and data driven, with a strong focus on continuous improvement, performance optimisation, and measurable outcomes.
- Experienced in leading large scale change across business and technology functions; experience within regulated sectors such as financial services is advantageous.
Benefits
- Annual discretionary bonus scheme.
- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days.
- Matching employer pension contribution (up to 10% per annum).
- Colleague Mortgages and access to Skipton products and services at discounted rates.
- Flexible working to help balance commitments.
- Private medical insurance, health and wellbeing app, volunteering opportunities, cycle to work scheme, discounted gym memberships.
- Lifestyle perks such as a Home and Tech voucher, which can be used at JohnLewis, Currys, and IKEA.