SBS Skipton Building Society

Overview Hours: 35 hr per week. Closing Date: Fri, 19 Jun 2026. We're looking for a Senior Operations Analyst to help shape how our teams operate, bringing structure, insight, and clarity to a fast-paced environment. This role focuses on using data to drive decisions and improving day-to-day operations. About the Team You will join a central operations function, working closely with senior leaders, managers, and teams across the organisation. The role supports governance, clear communication, and meaningful performance insight across the department. It involves coordinating operational rhythms and reporting, supporting projects, engagement initiatives, and continuous improvements. What's In It For You? We support hybrid and flexible working where possible. Benefits include for example an annual discretionary bonus scheme, holidays, pension contributions, private medical insurance, volunteering days, salary sacrifice options, and various wellbeing and inclusion initiatives. This section is kept to high-level benefits in line with the original content. What Will You Be Doing? Coordinating and managing operational activities, including meetings, governance processes, and action tracking Producing high-quality reporting and insights to support performance tracking and decision making Supporting small projects and continuous improvement initiatives to enhance processes and efficiency Maintaining key documentation, governance artefacts, and ensuring alignment with policies and compliance requirements Supporting stakeholder engagement, communications, and team activities to help create a well-connected and effective working environment What Do We Need From You? Experience in an operational, analytical, or business support role within a fast-paced environment Strong ability to produce clear, insightful reporting and analyse data to identify trends and opportunities Highly organised with the ability to manage multiple priorities effectively Strong communication and stakeholder management skills, with the ability to work across teams and levels Experience using tools such as Excel, Power BI, or similar to support reporting and operational activities

SBS Skipton Building Society in Skipton is seeking a Release Management Lead to define and evolve strategies for safe, efficient delivery across platforms. This collaborative role involves leading cross-team release planning and the adoption of modern practices like automation. The ideal applicant will have proven experience in complex technology environments and a strong understanding of CI/CD and DevOps methodologies. Excellent stakeholder management and communication skills are essential. In return, we offer a discretionary bonus scheme, generous leave, pension contributions, and opportunities for professional development.

Hours: 35 hr per week Closing Date: Sat, 20 Jun 2026 Who Are We? We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members. Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. The team you will be joining You will be joining our Engineering and Service Delivery community, working closely with Platform Owners, DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits at the heart of how change is delivered across the organisation. What Will You Be Doing? Defining and evolving release and deployment strategies that enable safe, efficient, and frequent delivery across multiple platforms. Leading cross-team release planning and coordination, ensuring visibility of dependencies, risks, and environment readiness. Driving the adoption of modern release practices, including automation, policy-as-code, and progressive delivery approaches such as canary and blue/green deployments. Using data and engineering metrics (lead time, deployment frequency, change failure rate, MTTR) to identify bottlenecks and improve delivery performance. Leading and developing a small team, building capability and fostering a culture of continuous improvement and shared ownership of release outcomes. What Do We Need From You? Proven experience in Release, Deployment, or Service Transition leadership within complex technology environments. Strong understanding of modern software delivery practices including CI/CD, DevOps, and automated release processes. Experience working with multiple teams and stakeholders to coordinate releases and manage dependencies at scale. Ability to use data and metrics to improve release performance, reduce risk, and enhance delivery outcomes. Strong stakeholder management and communication skills, with the ability to influence across engineering, operations, and business teams. What's In It For You? Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car A commitment to training and development Private medical insurance for all colleagues 3 paid volunteering days per annum Diverse and inclusive colleague networks, including Carers and Pride Alliance groups Cycle to work initiative and discounted gym membership Why? It's just the way we are. We care about sustainability and look to the long-term for both colleagues and customers. And we know that when we build better futures as individuals, we build better futures as a business.

Hours: 9-5 Full Time, 5 days per week. Office based. Salary: £33,050 per annum. Closing Date: Fri, 5 Jun 2026. An exciting opportunity has arisen for an individual who has a keen interest and background in IT to join us as an IT Workplace Technology Adviser in our 2nd line support team. This busy, highly functioning team requires a friendly and approachable person with a focus on colleague experience and technical knowledge. About the Organisation We are the fourth biggest building society in the UK and operate as a mutual organisation owned by our members, not by shareholders. Colleagues say Skipton's a great place to work, and you could be one of them, bringing new ideas to keep customers at the heart of what we do. Whatever your background and goals, we'll help you take the next step toward a better future. What's In It For You? Annual discretionary bonus scheme 25 days standard annual leave plus bank holidays and a rising 1 day per year of service, up to a maximum of 30 days Holiday trading scheme allowing you to buy and sell additional annual leave days Matching employer pension contribution of up to 10% per annum Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car Commitment to training and development Private medical insurance for all our colleagues 3 paid volunteering days per annum Diverse and inclusive colleague networks for Carers, Pride Alliance groups, and others Health and wellbeing benefits including cycle to work initiative and discounted gym membership What Will You Be Doing? The role is varied, with a primary focus on supporting colleagues across the Society by resolving IT issues, ensuring correct equipment provisioning, packaging and software deployment, and setting up new starters. You will support Head Office, remote workers and our Branch Network, working closely with the Service Desk to deliver the best support possible. What Do We Need From You? We require an enthusiasm for technology and technical aptitude, combined with a proactive approach, effective time management skills and a desire to develop. Prior experience in a 1st or 2nd line support role is required, as is a passion for technology improvement and the use of data to identify problems and trends. You should be outcome driven, with a mindset for challenging and improving processes to enhance colleague experience and efficiency. Essential Knowledge Windows 11 macOS Office 365 MECM/Intune Software packaging Nexthink Infinity ITIL (beneficial, but not essential) As part of the role, you will be encouraged to develop your technical skills and knowledge, and supported for your ongoing career development and progression. We care about sustainability and long-term outcomes for both colleagues and customers.

SBS Skipton Building Society is seeking an IT Workplace Technology Adviser in Skipton. This full-time office-based position involves supporting colleagues by resolving IT issues, managing equipment provisioning, and assisting new starters. The ideal candidate will have experience in 1st or 2nd line support and a passion for technology. The role offers an annual salary of £33,050, along with benefits such as a discretionary bonus, 25 days annual leave, and private medical insurance. Join us for a rewarding career!

Hours: 35 hours per week Closing Date: Fri, 12 Jun 2026. Who Are We? Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members. Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. Enterprise Portfolio Management Office (EPMO) You'll be joining our Enterprise Portfolio Management Office (EPMO)-a dynamic team of 6 specialists, including 3 Senior Value Management Analysts, 2 Portfolio Governance & Assurance Leads, and 1 Resource Lead. We work at the heart of Skipton's transformation agenda, enabling delivery of maximum value with minimal risk across our change portfolio. Our mission aligns with Skipton Group's strategic priorities: Helping more people have a home, Making money work harder, Making membership matter. As part of the EPMO, you'll collaborate with Agile Release Train (ART) leadership, Product Management, RTEs, Finance, Technology, and People teams, ensuring transparency and alignment across the enterprise. Why Join Us? Play a pivotal role in data driven decision making, shaping how change delivers value. Be part of a team that champions agility, resilience, and innovation, aligned to our Technology, Transformation & Resiliency (TTR) pillars. Gain exposure to enterprise level reporting and insights, using tools like Power BI, Apptio, and ADO. Contribute to initiatives that make membership matter, supporting Skipton's purpose of helping people achieve financial wellbeing and home ownership. What's In It For You? Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car A commitment to training and development Private medical insurance for all our colleagues 3 paid volunteering days per annum Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups Cycle to work initiative Discounted gym membership What Will You Be Doing? This isn't just about reporting-it's about shaping how Skipton delivers change at scale. You'll work at the intersection of strategy, data, and agile delivery, enabling our Agile Release Trains to deliver maximum value with minimal risk. Expect to tackle complex dependencies, predictive analytics, and enterprise level transparency that drives informed decision making across the Group. Key Deliverables Enterprise KPI Dashboards integrating ART performance metrics into VMO reporting Predictive Insights for strategic planning and risk mitigation Continuous Improvement Frameworks through Inspect & Adapt workshops Advanced Coaching on SAFe portfolio practices and value management Data Governance & Tool Enablement across Apptio, ADO, and Power BI What Do We Need From You? You're a strategic, data driven professional with proven expertise in Agile portfolio management and Scaled Agile Framework (SAFe). You can turn complex data into actionable insights that influence enterprise level decisions. Essential Requirements SAFe & Lean Portfolio Management experience in large scale change environments Strong data analytics and reporting skills, using Power BI, Apptio TargetProcess, and Azure DevOps Ability to manage dependencies, risks, and KPIs across multiple Agile Release Trains Skilled in facilitating Inspect & Adapt workshops and driving continuous improvement

Hours: 35 hours Closing Date: Sat, 30 May 2026 At Skipton, we're building the modern mutual of the future, one where seamless, secure and intuitive digital experiences help our members feel supported at every moment that matters. The Member Experience Platform is at the heart of this ambition, powering our Mobile App, Member Portal and Customer Identity capabilities. As our Senior Platform Owner, you'll take strategic ownership of this critical platform and help define the next generation of member facing digital experiences across Homes, Money and Membership, ensuring our services feel effortless, personal and human. Your leadership will directly shape the digital channels used daily by more than a million members, giving you the rare opportunity to make a meaningful difference at real scale. You'll lead long lived cross functional teams working with autonomy and purpose across App, Portal and Identity capabilities, supported by the Society's modern engineering ecosystem, including automation first CI/CD pipelines, observability by default, decoupled architecture, cloud platforms, API and event streaming foundations. Working in partnership with Members, Value Streams, Security, Architecture and Data teams, you'll own the multi year platform vision, define platform contracts and standards, drive resilience and accessibility, and continuously evolve the platform to meet the needs of members, brokers and colleagues. You'll role model our behaviours. Be Accountable, Be Curious, Be Collaborative, Be Brave, and foster a culture where teams can innovate safely, experiment, and deliver small, frequent improvements that compound into exceptional experiences. This is a true leadership opportunity: you'll manage platform budgets and the team, align technology and business stakeholders, ensure world class identity and authentication journeys, champion secure by design practices, and nurture a healthy technology culture where talented people can thrive. You will lean into our members, and 'feel' their experiences and help re imagine how they own a home and make money work harder. If you're excited by the idea of shaping one of the most important platforms in the organisation and building digital experiences that genuinely help people save, buy homes, and feel confident about their financial futures, we'd love to talk to you. Who Are We? We're the fourth largest building society in the UK, proudly mutual, owned by our members, not shareholders. That means every decision we make is about doing the right thing for our customers and colleagues. Our people say Skipton is a great place to work, and now it's officially recognised as the happiest place to live in Great Britain. Whatever your background or ambitions, we'll help you grow, thrive, and shape a better future. Why This Role Matters The Member Experience Platform sits at the very heart of Skipton's digital relationship with its members, powering the Mobile App, Member Portal, and Customer Identity capabilities that enable people to securely access, manage and enhance their financial lives. As we continue to build a modern mutual grounded in simplicity, trust and great digital experiences, this platform is one of the Society's most important strategic assets. You'll reimagine how members interact with us every day and create the foundations for future innovation across authentication, personalisation, omni channel journeys and member value. What's In It For You Annual discretionary bonus scheme 25 days annual leave + bank holidays, rising to 30 with service holiday trading scheme Up to 10% employer pension contribution Colleague mortgage (conditions apply) Hybrid & electric car salary sacrifice scheme Private medical insurance 3 paid volunteering days per year Inclusive colleague networks (Carers, Pride Alliance, and more) Wellbeing benefits including cycle to work and discounted gym membership A strong commitment to training and development What You'll Be Doing You'll provide strategic leadership across the entire Member Experience Platform, setting a multi year vision that unifies our App, Portal and Identity capabilities into a coherent, stable and continuously improving ecosystem. You'll ensure clear platform contracts, versioned architectural boundaries, and consistent standards for performance, scalability, security, access management and resilience. Working closely with Architecture, Security, Data and Business Value Streams, you'll drive technology adoption, steward platform budgets, build high performance teams, and champion automation first and observability by default practices. You'll lead cross functional teams, elevate craft and capability, and embed healthy platform governance, risk management, continuous improvement and incident/problem management. You'll act as a senior voice in shaping digital identity, device security, authentication journeys and friction free sign in experiences. Through Skipton's delivery mechanism, you'll ensure the right changes land safely, in small steps, and deliver meaningful improvements to our members every month. What do we need from you? Leadership in high performance digital delivery: a track record of driving fast, safe flow, reducing lead times, increasing deployment frequency, and keeping change failure rates consistently low through automation first, observability led and decoupled delivery practices (DORA Metrics), with experience of weekly app releases, and daily portal deployments with sub 10 day lead times and Obsession with building the right thing for members: you work backwards from member needs, and use real experiences, insights and evidence to invent on their behalf, and shape world class App, Portal and Identity experiences that are simple, personal and intuitive. Strategic platform ownership at scale: deep experience managing complex digital platforms, in a complex eco system, setting multi year vision, shaping architecture, engineering practices, defining standards and ensuring the platform is secure, resilient, scalable and continuously improving. Inspirational leadership & cross functional influence: a skilled leader who can work with business leaders and stakeholders, build a high performance platform team, build strong partnerships across Architecture, Security, Risk, Product and Finance, and communicate complexity with clarity. A values led, data driven mindset: a role model for Skipton's behaviours - Accountable, Curious, Collaborative, Brave - making evidence led decisions, managing suppliers and budgets effectively, and creating a culture of continuous improvement and psychological safety. What You'll Bring You'll be a strategic platform leader with deep experience in managing complex digital platforms at scale, ideally spanning mobile, web and identity technologies. You bring a blend of strong architectural awareness, engineering experience, platform lifecycle management expertise, and the ability to translate business needs into a clear platform roadmap shaped by evidence and data. You excel at inspiring and developing teams, influencing senior stakeholders, and driving high standards around security, access control, resilience, automation, performance and user experience. You'll be comfortable leading within a product centred, agile, platform based organisation, balancing operational excellence with forward looking innovation. Strong communication, budgeting, supplier management and risk ownership come naturally to you, alongside the ability to mentor others and nurture a collaborative, psychologically safe engineering culture. Most importantly, you role model Skipton's behaviours and you're excited by the chance to shape the digital experiences of a modernising mutual serving millions of members. Ready to Make an Impact? Join us and help build the next generation of digital solutions at Skipton, the happiest place to live in Great Britain. This is your chance to innovate, collaborate, and create technology that truly matters.