Remote Service Desk Manager - Lead IT Support & Improvements

  • Confederation of Service Charities
  • Downton, Wiltshire
  • 20/07/2026
Full time Information Technology Telecommunications IT Support

Job Description

Confederation of Service Charities seeks a Service Desk Manager to join Help for Heroes' IT team. The role involves leading a service desk team to support technology needs for the Armed Forces community, ensuring effective incident management and continuous improvement.

The ideal candidate will have prior experience in IT support, exhibit strong leadership qualities, and be willing to travel to Downton and other UK locations. In return, we offer a generous salary and a supportive team culture focused on making a difference.