Hollybank Trustees Ltd seeks a Service Desk Analyst on a fixed term maternity contract to provide first line IT support for our team and core banking system (Finova). You will triage, resolve, and escalate incidents, while supporting self-serve processes and access changes.
A good grasp of IT administration and customer service is essential, with an interest in mortgages and savings. Responsibilities include handling daily IT tasks, hardware rollout for new joiners, and audits.