Head of LFPSE (Delivery and Innovation)

The National Patient Safety Team is seeking an experienced and strategic leader to lead the delivery, development and continuous improvement of the Learn from Patient Safety Events (LFPSE) service - England's national patient safety reporting and learning system.

Reporting to the Deputy Director of Patient Safety (Digital), you will lead the service responsible for the collection, quality assurance and stewardship of patient safety event data from across NHS funded care. You will drive innovation in how patient safety data is used to support learning, improvement and risk reduction, ensuring the service continues to meet the needs of patients, providers, policymakers and the wider health and care system.

Main duties of the job

Working collaboratively with national and local stakeholders, suppliers, analysts, clinicians and digital teams, you will oversee service delivery, data quality, user engagement, system development and strategic improvement. You will play a key role in shaping the future use of patient safety data and ensuring that insights generated through LFPSE support the delivery of safer care for patients across England.

Key responsibilities

• Leading the delivery and strategic development of the national LFPSE service.
• Driving innovation in patient safety reporting, learning and data use across the NHS.
• Ensuring high standards of data quality, governance, access and information management.
• Building strong relationships with NHS organisations, system suppliers, policymakers and patient safety partners.
• Leading and developing a multidisciplinary team to deliver high quality services and continuous improvement.
• Supporting the development of national patient safety policy, reporting systems and learning initiatives.
• Overseeing service performance, budgets, business planning, risks and stakeholder engagement.
• Ensuring patient safety data is translated into actionable insight that supports safer care and improved outcomes for patients.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms - enabling us to design and deliver high quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

Secondments

Applicants from within the NHS will be offered on a secondment basis only. Agreement should be obtained from their employer prior to submitting the application.

Person Specification Qualifications

• Educated to masters level or equivalent level of experience of working at a senior level in a specialist area.

Knowledge and experience

• Experience of working with large datasets and analysing, interpreting, presenting and publishing potentially controversial statistics/information.
• Experience of designing, developing and maintaining major information systems; knowledge of patient safety reporting systems (nationally and internationally).
• Experience of statistical techniques and their application including relevant software (SAS or similar).

Skills, capabilities and attributes

• Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
• Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
• Problem solving skills and ability to respond to sudden unexpected demands.

Values and Behaviours

• Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
• Values diversity and difference, operates with integrity and openness.

Salary and employment details

Salary: £79,504 to £91,609 per annum (exclusive of London weighting).

Contract: Fixed term, 7 months.

Working pattern: Full time, Part time, Job share, Flexible working.

We cannot offer visa sponsorship for any vacancies.