Coastland College in Weymouth is seeking a 2nd Line Helpdesk Technician on a fixed-term basis until March. The role supports staff and students across a modern IT environment, including Microsoft 365, across on-site and remote scenarios.
You will manage escalated tickets, maintain server and network infrastructure, provide remote and on-site support, assist with monitoring, backups and cyber security controls, and collaborate with third-party suppliers on resolutions.