Business Analyst

Please note we have 3 x 1 year fixed-term vacancies for this role.

As a Business Analyst, you will explore and analyse business services and processes to develop and shape requirements into discrete 'value add' pieces of work. You'll be working with programme teams or agile product teams to support the user community in defining their needs and to design and develop suitable solutions and more effective 'to-be' operating models, services or process models.

You will work with a broad range of stakeholders including senior stakeholders, service owners, users and delivery teams to support the business case, project scope definition and full project delivery lifecycle.

Your responsibilities will include the following:

• Providing information about targeted business services and change initiatives for use in the construction of business cases.
• Explore how services or processes work currently through interviews and research, looking at current business goals, performance, operations design, organisation structure and use of technologies.
• Elicit, document, and manage business requirements.
• Document detailed to-be process models and scenarios (user stories, user cases) in line with agreed project deliverables.
• Design new operating models and ways of working.
• Maintain an operations work plan.
• Support the development of best practice ideas and promote our business analysis services.
• Attend events related to business analysis to increase your knowledge and proactively maintain networks with other professionals in the area.

You can be expected to work with a range of business areas delivering change across the university.

Please note this role is not eligible for sponsorship.

You have previously worked on projects delivering change, and understand the business analysis lifecycle. With your excellent communication and interpersonal skills, you've facilitated workshops and conducted stakeholder interviews to extract relevant information and are able to prioritise and manage your time effectively. You can clearly define and articulate business process and operating model concepts to end users and colleagues across the business and have process excellent presentation skills. Additionally, you can work effectively in a collaborative team environment sharing knowledge and can take ownership of problems solving them with your analytic skills and logical thinking.

You have experience of applying various techniques and delivering analysis outputs including:

• Requirements elicitation and documentation
• Business process mapping & User Stories
• Data and system analysis and documentation

In return, you'll have the opportunity to make a significant impact within Student Lifecycle portfolio, working alongside talented colleagues. We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university's bold strategic goals. Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Flexible working options
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Relocation scheme for certain posts
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.