Intermediate Business Analyst

Department: Insurance Retail

Employment Type: Permanent - Full Time

Location: North West UK - Hybrid

Compensation: £40,000 - £45,000 / year

Do you enjoy working within a fast paced challenging environment, with opportunities to grow? We are looking for an Agile Business Analyst to join our insurance retail team to deliver a robust analysis service which meets the demands of our business and clients, working with our diverse technology solutions and cross functional development teams. The role requires collaboration with our Product teams, business stakeholders and technical teams, playing a key role in shaping our current and future technology and product delivery. This role supports the AI DLC by shaping AI use cases, translating desired outcomes into clear and actionable requirements, and ensuring AI solutions deliver value in a safe, responsible, and sustainable way. It requires strong business analysis capability, confidence working in ambiguous problem spaces, and close collaboration with business, data, and technology teams.

About CDL

CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have built a collaborative and creative culture, leveraging AI driven solutions to enhance our products, processes and decision making. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company. In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients!

• Supporting delivery through agile and iterative ways of working
• Collaborating within cross functional squads across business and technology
• Contributing effectively to early stage, evolving, or exploratory initiatives
• Helping shape and refine AI use cases from discovery through to delivery

Your Experience

• Strong understanding of the front end software development lifecycle
• Experience contributing to discovery phases, pilots, or proofs of concept

Your Skills

• Strong analysis and design techniques
• Prototyping and visualisation methods to support discovery and decision making
• Structured and outcomes focused approach to solution design
• Understanding of AI concepts (e.g. models, prompts, data dependencies and limitations)
• Ability to critically assess AI outputs and challenge their suitability against business outcomes
• Awareness of AI risks, including bias, explainability, data privacy, and regulatory considerations
• Experience working closely with developers, testers and product managers

Salary

The salary for the role of Intermediate Business Analyst pays up to £45,000p.a providing a fantastic opportunity for career progression through CDL's clearly defined career framework of level 4 ().

Benefits

• Hybrid Working (2 Days a week in the office)
• Flexible working
• 25 days holiday to start, increasing by 1 day per year of service up to 30 days
• Top employer for 10th year running
• Excellent training and development platform
• Opportunities for career progression
• Health and Wellbeing Programme
• Virtual activities, lunch and learns, coffee mornings and meetups
• Life and health assurance
• Electric Vehicle Scheme
• Established Recognition Award System
• Great Parental Benefits
• Diversity and Inclusion network
• Pension scheme
• Community projects and volunteer days
• Refer a friend bonus

Campus Benefits

• On site free parking
• Open plan modern offices
• Quiet Spaces available
• Shuttle bus to and from the station
• Subsidised restaurant
• Games room, pool & table tennis tables and chill out zone
• Annual Hackathon & Deep Racer Events
• Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go karting, football games, Winter party and much more
• Car wash, barber, yoga classes, boot camp and massage services all on site
• Cycle to work scheme
• Shower and dry rooms

Diversity and inclusion: We're on a journey to keep innovating, that means welcoming new ideas and ways of thinking. CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.