Service Designer - Shape End-to-End Public Services (Hybrid)

Money and Pensions Service (MaPS) in Bedford is seeking a Service Designer to shape end-to-end services that enhance financial wellbeing for customers, including those in vulnerable circumstances. You will map current journeys, design future options, and work across offline and digital channels to improve accessibility and outcomes.

Join multidisciplinary teams, follow design governance and playbooks, and collaborate with policy leads, product managers, and SMEs to deliver user-centred service