Money and Pensions Service (MaPS) in Bedford is seeking a Service Designer to shape end-to-end services that enhance financial wellbeing for customers, including those in vulnerable circumstances. You will map current journeys, design future options, and work across offline and digital channels to improve accessibility and outcomes. Join multidisciplinary teams, follow design governance and playbooks, and collaborate with policy leads, product managers, and SMEs to deliver user-centred service
16/07/2026
Full time
Money and Pensions Service (MaPS) in Bedford is seeking a Service Designer to shape end-to-end services that enhance financial wellbeing for customers, including those in vulnerable circumstances. You will map current journeys, design future options, and work across offline and digital channels to improve accessibility and outcomes. Join multidisciplinary teams, follow design governance and playbooks, and collaborate with policy leads, product managers, and SMEs to deliver user-centred service
The Money and Pensions Service in Bedford is recruiting a Lead Delivery Manager to oversee the safe, stable operation of a key service as it moves into live operation. You will lead cross-functional teams, govern change, and ensure timely decisions that keep the service resilient and customer focused. The role requires leadership across regulators, suppliers and internal teams, with a strong emphasis on accountability and operational confidence. Hybrid working with office presence in Bedford.
13/07/2026
Full time
The Money and Pensions Service in Bedford is recruiting a Lead Delivery Manager to oversee the safe, stable operation of a key service as it moves into live operation. You will lead cross-functional teams, govern change, and ensure timely decisions that keep the service resilient and customer focused. The role requires leadership across regulators, suppliers and internal teams, with a strong emphasis on accountability and operational confidence. Hybrid working with office presence in Bedford.
