Sonata Application Support Engineer - Incident & Stability Lead

Cognizant is seeking an Application Support analyst to provide specialist incident and problem management support for the Sonata platform. You will triage incidents, resolve them within SLAs, and advise on requirements for continuous improvement to reduce incident volumes.

You will collaborate with the Sonata team, wider technology teams, business stakeholders, delivery teams, and external vendors to keep Sonata stable, scalable and fit for purpose.