Cognizant

Cognizant is seeking a Business Analyst - Water & Utilities in London, focusing on business and technology transformation. You will lead analysis activities, document functional requirements, and collaborate with IT and OT teams. This hybrid position supports work-life balance while requiring time in the office. Ideal candidates will have experience in the utilities sector, knowledge of asset management processes, and strong communication skills. Apply to join our mission of making impactful transformations.

Overview Role: Data Test Lead Employment Type: Full-Time Location: Sheffield or London Hybrid: 2 or 3 days per week Required Skills Strong hands-on experience in data validation, reconciliation, ETL testing, and data migration testing. Good working knowledge of Microsoft Fabric, with hands-on experience in Lakehouse architecture and data integrations. Proven experience with Azure Data Platform, including validation of ETL processes, data transformations, and migration activities. Demonstrated ability to define test strategies, frameworks, and best practices, while leading testing teams effectively. Strong experience in stakeholder management and communication, ensuring alignment between business and technical teams. Good understanding of Power BI, including validation of reporting and data outputs. Solid expertise in Microsoft SQL Server / Azure SQL Database for data validation and testing activities. Experience in testing across data warehouse environments (dimensional models, large datasets). Familiarity with database and ETL test automation tools to improve efficiency and coverage.

Overview Role: Data Test Lead Employment Type: Full-Time Location: Sheffield or London Hybrid: 2 or 3 days per week Required Skills Strong hands-on experience in data validation, reconciliation, ETL testing, and data migration testing. Good working knowledge of Microsoft Fabric, with hands-on experience in Lakehouse architecture and data integrations. Proven experience with Azure Data Platform, including validation of ETL processes, data transformations, and migration activities. Demonstrated ability to define test strategies, frameworks, and best practices, while leading testing teams effectively. Strong experience in stakeholder management and communication, ensuring alignment between business and technical teams. Good understanding of Power BI, including validation of reporting and data outputs. Solid expertise in Microsoft SQL Server / Azure SQL Database for data validation and testing activities. Experience in testing across data warehouse environments (dimensional models, large datasets). Familiarity with database and ETL test automation tools to improve efficiency and coverage.

Cognizant is seeking a Cyber Security Business Analyst in Heath Charnock. This role supports cyber security programmes across water sector operations, acting as a bridge between stakeholders and technical teams. The ideal candidate will manage requirements, produce analysis artefacts, and facilitate communication to ensure successful project delivery. Essential qualifications include experience in regulated industries and a strong understanding of cyber security concepts.

Cognizant is looking for a Security Solution Architect to be embedded in the Client's security architecture function. You will lead design activities, producing high-level security designs while engaging with both technical and business stakeholders. The ideal candidate will have a strong background in cyber security design and experience in both hybrid cloud architectures and regulated environments. Strong communication and collaborative skills are essential for success in this role.

Cognizant is seeking an experienced Security Solution Architect, operating as an embedded member of the Client security architecture function. Working primarily on a large security transformation programme but may also be required to provide internal security consultation for Technology and business colleagues. The role requires strong, broad security design expertise, with proven experience leading feasibility assessments and producing high level security designs across a wide range of solutions. The consultant must be able to take ownership of security design activities end to end, from early feasibility through to clear, implementable high level designs. Key responsibilities include: Acting as a trusted security solution architect within Client, supporting change initiatives across IT and, where required, OT environments. Leading security feasibility, options analysis, and technical design for new and evolving solutions. Producing clear, high-quality high level security designs (HLDs) aligned to Client standards and risk appetite. Able to articulate complex solutions and problems concisely and effectively tailoring the message for the audience Confidence to analyse and make documented design decisions and advocate within governance forums (such as Technical Advisory Groups and Design Authority) and delivery teams for those decisions. Providing pragmatic security design input and assurance to delivery teams and stakeholders and conducting architectural governance reviews. Engaging effectively with technical and business stakeholders to shape secure, workable solutions. Essential skills and experience: Strong background in cyber security solution design. Proven very strong experience in authoring high level security designs. Ability to assess, design, and articulate security solutions across multiple security domains. Confidence to operate independently within a large, regulated organisation. Experience of security design in hybrid cloud architectures, preferably Azure but AWS also advantageous Experience of working in an end-user (non SI/Consultancy) environment such as Client on large scale programmes with multiple partners and end-user parallel delivery requiring a collaborative and integrated approach. Strong communication and collaborative skills working closely with stakeholders and delivery teams, choosing in person communication wherever possible Skilled in the application and alignment of security frameworks such as NIST CSF Nice to have (not essential): Experience within a water or utilities environment (regulated). Experience of the Networks and Information Systems Regulation (NIS-R) and PCI DSS Exposure to Operational Technology (OT). Experience with Identity and Access Management (IAM). Experience of securing data platforms and the wider data security domain Exposure to Zero Trust security models. Experience of securing artificial intelligence solutions

Role Overview We are seeking a Cyber Security Business Analyst with a strong utilities background to support the delivery of cyber security programmes across our water sector operations. This role acts as the critical bridge between technical cyber security teams, operational stakeholders, and business leadership - translating complex cyber security requirements into actionable project artefacts, process improvements, and business cases. The Cyber BA will support initiatives spanning IT and OT security, regulatory compliance, cyber maturity improvement, and digital transformation, ensuring that cyber security requirements are clearly defined, understood, and delivered. Key Responsibilities Elicit, document, and manage cyber security business and technical requirements across IT and OT domains. Facilitate workshops with stakeholders including control engineers, IT architects, operations managers, and regulators to gather and validate requirements. Produce high-quality business analysis artefacts: Business Requirements Documents (BRDs), Functional Specifications, process flow diagrams, user stories, and gap analysis reports. Support the development and delivery of cyber security programmes, including NIS compliance, NCSC CAF assessments, and OT security improvement programmes. Conduct gap analysis between current-state cyber posture and regulatory/framework requirements (NIST CSF, IEC 62443, NIS Regulations). Develop business cases and options appraisals for cyber security investments, quantifying risk reduction and business benefit. Manage requirements traceability throughout the project lifecycle, ensuring cyber controls are delivered as specified. Support change management activities, ensuring operational teams understand cyber security process and system changes. Liaise with technology vendors and system integrators to validate that delivered solutions meet documented requirements. Contribute to cyber risk reporting, KPI dashboards, and programme status reporting for senior stakeholders and the Board. Essential Experience & Skills Proven experience as a Business Analyst on cyber security programmes within utilities or regulated industries. Strong understanding of cyber security concepts: risk management, network security, identity and access management, incident response, and compliance. Experience working with cyber security frameworks: NIST CSF, ISO 27001, or NCSC CAF. Excellent requirements gathering and documentation skills across both IT and OT environments. Ability to translate technical cyber security concepts into business language for non-technical stakeholders. Experience producing gap analyses, business cases, and options appraisals for cyber security investments. Familiarity with GDPR, NIS Regulations, and sector-specific regulatory requirements in the water or energy sector. Proficiency in standard BA tooling: Visio/Lucidchart for process mapping, Jira/Azure DevOps for requirements management, Microsoft Office suite. Strong facilitation, communication, and stakeholder management skills. Desirable Experience Direct experience within the water sector (treatment, distribution, wastewater) or equivalent CNI utility. Understanding of OT/SCADA environments and the unique challenges of cyber security in operational technology. Exposure to OFWAT regulatory processes and capital investment programmes (AMP cycles). Experience supporting NIS Regulations compliance assessments or NCSC CAF submissions. BCS International Diploma in Business Analysis or equivalent. CISMP, CompTIA Security+, or equivalent cyber security qualification. Qualifications Degree in Business, Computer Science, Information Systems, or related field (or equivalent experience). BCS, IIBA (CBAP), or equivalent Business Analysis certification desirable. Cyber security awareness qualification (CISMP, Security+, or similar) advantageous.

About the role - Description Work with Business SMEs in validating and prioritisation of New Business Initiatives, Business requests and Enhancement requests Improving processes across the business by identifying and implementing industry best practices Work closely with Business users for elicitation, definition, and approval of business requirements Exhibit strong stakeholder management skills and experience in running successful workshops Lead discovery workshops with business stakeholders to define project requirements Ideating and conceptualisation of business pain points and translating them into requirements Map end-to-end customer journeys and business processes, developing business domain models and associated documentation Carry out and document business process modelling, process flow modelling, data flow modelling and stakeholder analysis Creating business requirements documents including non-functional requirements Creation of process maps (L1 - L4) and undertaking gap analysis Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation, and post-implementation activities Develop and facilitate user acceptance test (UAT) cases as required Support end users in adopting functional changes (e.g. training, documentation, implementation support) Draw conclusions from the market/industry trends, client issues and support go to market initiatives for Cognizant Contribute to research, design and writing of articles/whitepapers and participate as a team member in collateral development Lead/Support business development activities in the form of gathering best practices for RFI/RFP responses and writing proposals, developing service offerings, training and knowledge management Desired Skills Domain expertise in Retail or Consumer Goods industry - a wide spectrum of understanding and good functional knowledge in Retail & Consumer Goods Domains and in-depth knowledge Proven experience in the roles of Senior BA / Product Owner in Supply Chain Management with knowledge across one or more of the following areas - Omnichannel fulfilment, Order management, Supply Chain Planning, Warehouse Management Strong experience in requirements gathering and business analysis on medium/large scale projects Knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development lifecycles and associated processes Proficient in the use of requirements capturing methodology toolsets Strong quantitative and analytical skills Experience of working within a structured project environment Experience of working to time, cost and quality objectives Experience and confidence in report writing techniques, facilitating workshops and delivering presentations to senior managers Flexible to travel across EU work across time zones Nice to have Agile Business Analysis Professional Level Certificate (BCS Advanced International Diploma in Business Analysis) Experience of agile ways of working (Safe, SCRUM)

Cognizant is looking for a Business Analyst to work within the Retail and Consumer Goods domain, focusing on validating business initiatives and enhancing processes across the business. The ideal candidate will have senior-level experience in Supply Chain Management and proven abilities in requirements gathering, stakeholder management, and leading workshops. Strong analytical skills and knowledge of agile methodologies are required.

Cognizant is seeking an experienced AI Engineer specializing in delivering end-to-end AI solutions using Agentic AI frameworks and Generative AI technologies. This role demands consultative skills and technical expertise, requiring the ability to identify impactful use cases and articulate business benefits while implementing scalable AI solutions. Join us to work on transformative projects, leveraging autonomous agents and LLM-powered Q&A systems to deliver measurable business impact.

About the Role We are seeking an experienced AI Engineer who specialises in delivering end-to-end AI solutions using Agentic AI frameworks and Generative AI technologies. This role demands consultative skills, technical expertise, and the ability to identify impactful use cases and articulate business benefits while implementing scalable AI solutions. Key Responsibilities Design and implement Agentic AI architectures for enterprise workflows. Integrate Generative AI capabilities (LLMs, multimodal models) into client solutions. Deliver end-to-end AI solutions from ideation to production deployment. Build, fine tune, and evaluate LLM based Q&A models using frameworks like AWS Bedrock, LangChain, HuggingFace Transformers, or OpenAI API. Design prompt templates and implement retrieval strategies to increase answer precision and factuality. Assist in creating data pipelines for training and testing, including annotation and evaluation tooling. Collaborate with product managers to translate user requirements into technical features. Participate in error analysis, iterative model improvement, and performance tuning. Document code and workflows clearly; follow best practices for reproducibility and code quality. Engage with clients to identify high value AI use cases and define business benefits. Conduct workshops and assessments to align AI strategies with organisational goals. Provide thought leadership on AI adoption and emerging trends. Develop reusable frameworks and accelerators for Agentic AI and GenAI. Ensure compliance with AI ethics, security, and governance standards. Mentor junior engineers and guide cross functional teams. Stay ahead of industry developments in Agentic AI, autonomous agents, and LLM ecosystems. Develop and deploy autonomous agents using Azure AI Agent Service, ensuring state management, memory persistence, and secure tool execution. Orchestrate complex multi agent workflows to handle tasks requiring planning, reasoning, and tool use. Extend Microsoft 365 Copilot by building custom plugins and declarative agents within Microsoft Copilot Studio to surface enterprise data in Teams and Office apps. Operationalise AI solutions using Microsoft AI Foundry for model catalog management, Prompt Flow evaluation, and lifecycle governance. Architect scalable deployment patterns for agents using Azure Container Apps or Azure Functions, ensuring low latency responses and cost effective scaling. Required Skills Strong experience in Agentic AI frameworks (e.g., LangGraph, AutoGen, CrewAI). Hands on expertise with Generative AI (LLMs, prompt engineering, fine tuning). Proficiency in Python and familiarity with deep learning/NLP libraries (LangChain, PyTorch, TensorFlow, HuggingFace Transformers). Experience with building Q&A systems and retrieval augmented generation pipelines. Knowledge of vector databases or semantic search concepts. Familiarity with cloud AI platforms (AWS Bedrock, Azure OpenAI, GCP Vertex AI). Knowledge of MLOps practices and deployment pipelines. Ability to articulate business value of AI solutions and drive client conversations. Experience with Git, collaborative development workflows, and cloud infrastructure (AWS, Azure, GCP, Domino). Experience building custom copilots and plugins using Microsoft Copilot Studio and integrating them with Power Platform connectors. Proficiency in deploying AI workloads to Azure Container Apps (ACA), Azure Kubernetes Service (AKS), or serverless functions (Azure Functions) for event driven agent triggers. Experience implementing RAG using Azure AI Search (vector, semantic, and hybrid search) and OneLake/Microsoft Fabric. Nice to Have Skills Certification: Microsoft Certified: Azure AI Engineer Associate or similar specialised training in Azure OpenAI. Experience implementing Azure Managed Identities, Private Endpoints, and Content Safety filters for enterprise grade agent security. Familiarity with tracing agent thought processes (tracing chains/flows) and monitoring token usage in Azure Monitor/App Insights. Consultative & Business Skills Excellent stakeholder management and communication skills. Ability to translate technical concepts into business outcomes. Experience in workshops, solution roadmaps, and executive presentations. Education & Experience Bachelor's/Master's in Computer Science, AI/ML, or related discipline (or equivalent experience). Why This Role Matters Agentic AI and Generative AI are redefining automation and decision making. This role offers the opportunity to lead transformative projects that combine autonomous agents, LLM powered Q&A systems, and consultative expertise to deliver measurable business impact.

Eligibility Preferred to be Pega CLSA Certified. Must have extensive experience in IT and good Pega experience. Preferred if certified on any non-generic Pega certification (e.g., CRSA, PCDC). Should have played Pega LSA role previously. Job Description Requirement Gathering and Analysis Analyse functional/non-functional requirements and seek clarifications for better understanding of requirements keeping the Pega OOTB features. Provide inputs on technical feasibility of requirements. Design Should be able create class structure. Should be able understand high level architectural aspects of non-Pega technologies in Pega ecosystem. Must have basic DB knowledge. Must know about AES/ PDC and other non-functional aspects of a Pega project. Understands Design patterns in Pega. Should have ability to prepare high level and low level design keeping in mind the customer NFRs and constraints. Should have Ability to Guide team in preparation of technical specification document and review the same. Understand and ensure Guardrail compliance in the project. Good to have knowledge and experience on at least one Pega Industry framework. Coding and Code Review Ability to perform hands on coding and guide team in coding as per agreed design. Knowledge around complex Integrations. Have good knowledge on REST/SOAP integrations. Knowledge around conducting code review and the elements to check during code review. General Guide relevant stakeholders (clients/ internal teams) throughout during the execution of client projects and enterprise assets development WITH the objective of standardizing the overall solution architecture from a technology / infrastructure perspective within the limits of the EAS processes, standards and guidelines. Ensures that the architecture leverages Pega's out-of-the-box functionality to the maximum extent. Understands Design patterns. Help create a scalable architecture capable of accommodating future requirements. Coordinate between Business, QA and development team for defects triaging.

Cognizant is seeking a Maps Reporting Specialist with Hebrew language skills for their London office. This role involves delivering high-quality customer support for maps services, analyzing map data, and working with a global team to enhance user experience. Candidates should have strong English and Hebrew communication skills, at least 2 years of technical support experience, and a keen attention to detail. The position offers a hybrid work environment in London, located at 22 Bishopsgate.

Maps Reporting Specialist with Hebrew language Location - London (22 Bishopsgate, City of London, London EC2N 4A). Work Model - Hybrid We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Hebrew Language! Your responsibilities would include delivering exceptional customer support for our maps service, analyzing and reporting map data to ensure precision and quality, and collaborating with a global team to improve user experience. Skills and Requirements Must have good oral & written communication skills and the ability to read, write, & speak fluent English and the target language. English fluency is a requirement as all tools, communication, documentation, training, work are in English. Setup, configure and maintain devices for editing, testing and documentation as per instructions provided. Communicate and update manager on status of assigned tasks. Liaise with other support groups in the company. Graduation/15 years of education is minimum qualification requirement. Interest in mapping (preferred but not required). Mac OS X experience preferred. Ideal candidate should have : 2+ years technical support or other problem solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and Self-motivated. Customer service background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to maintain positive attitude and attention to detail when performing repetitive tasks. Adaptable and able to learn new projects and processes. Can summarize information from different spoken and written sources. The ability to differentiate different types of meaning in complex situations i.e. direct communications with our customers. Written and verbal fluency in the agreed language(s) without aids (e.g., translation software or tools).

Cognizant is looking for a skilled Desktop Support Engineer in Greater London. The role focuses on managing desktop lifecycle, incident resolution, and supporting endpoint systems. Key responsibilities include engineering Windows images, OS deployment, and troubleshooting. Candidates must have strong knowledge of Windows OS and SCCM, alongside experience in application packaging and remote support tools. Join us to ensure efficient operation of desktop environments while working within a supportive team environment.

We are seeking a skilled Desktop Support Engineer with strong experience in Windows imaging, OS deployment (OSD), SCCM, and application packaging. The candidate will be responsible for desktop lifecycle management, incident resolution, and end user support while ensuring efficient operation of endpoint systems and infrastructure. Key Responsibilities Own and manage the engineering of Windows images for desktops, laptops, and tablets Perform OS deployment (OSD) using SCCM/MDT tools Manage software installation, upgrades, and rollouts across enterprise endpoints Ensure standardization and compliance of desktop builds Perform application packaging, testing, and deployment using SCCM Manage software distribution, patching, and updates Troubleshoot SCCM-related issues impacting deployments Provide incident resolution via phone, service desk tools, or desk side support Diagnose and resolve hardware and software issues efficiently Ensure timely resolution within defined SLAs Log, track, and update tickets through ticketing tools and service management systems Maintain overall understanding of desktop services and supporting infrastructure Support enterprise tools including remote support utilities and endpoint security (e.g., SEP) Monitor system performance and recommend improvements Perform basic to advanced troubleshooting of OS, applications, and peripherals Support multiple Windows Operating Systems environments Address network, login, access, and performance issues Follow change management processes for deployments and updates Work with IT teams to implement controlled changes in production environments Maintain documentation for procedures and configurations Required Skills Strong knowledge of: Windows OS (Windows 10/11), Imaging & OS Deployment (OSD), SCCM / Microsoft Endpoint Configuration Manager, Application Packaging (MSI, EXE, scripting) Proficiency in PowerShell scripting Experience with software installation, upgrades, and patch management Knowledge of endpoint security tools (e.g., Symantec Endpoint Protection - SEP) Experience with remote support tools Hands on experience in: Hardware and software troubleshooting, Desktop, laptop, and peripheral support Strong analytical and problem solving skills Experience with ticketing tools (ServiceNow/Remedy/JIRA, etc.) Understanding of Incident, Problem, and Change Management processes Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership.

Excellent Opportunity for ServiceNow Solution Design Architects to be part of our Infrastructure Services Practice based at a key client site in London post COVID(will be remote for the time being). Cognizant Infrastructure Services - Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise ...... click apply for full job details