Company: CLAAS U.K. Ltd.
Location: Saxham
Start Date: 01/08/2026
Professional Level: Professionals
Key Area: After Sales
As CLAAS Global Retail, with 18 locations throughout the UK, we are a leading dealer in agricultural machinery focused on sustained growth. We pride ourselves on delivering outstanding customer service through a motivated and knowledgeable team. Our commitment to creating a positive workplace environment ensures that our employees thrive just as much as our customers, reflecting our belief that people are key to driving continued success.
Your role in our team:
- We are seeking an organised, motivated, and enthusiastic After Sales Administrator to join our dedicated team at the MANNS Saxham dealership. In this important role, you will play a critical part in ensuring the smooth and efficient operation of our After Sales Department.
- Main Duties include providing comprehensive administrative support to the After Sales team, including:
- Raising job details and purchase orders
- Processing timesheets and liaising with the payroll department
- Updating internal systems with customer information and work in progress status
- Invoicing for completed work
- Processing and tracking warranty claims
- Managing purchase orders and ensuring invoices are matched appropriately
- Handling telephone enquiries, taking and distributing messages as required
- Offering day to day assistance to ensure the smooth and efficient running of the office
- Co ordinate with other departments and external contacts as needed to support After Sales operations.
Your profile:
- Skills & Qualifications
- Solid administration experience, demonstrating reliability and efficiency in office environments
- Exceptional interpersonal and communication skills, enabling effective collaboration with colleagues at all levels
- Excellent organisational skills with a proven ability to work independently and manage workload with minimal supervision
- Strong ability to prioritise tasks and handle multiple requests simultaneously in a fast paced setting
- Meticulous attention to detail and commitment to maintaining a high level of accuracy in all tasks
- Proficient in Microsoft Office applications, including Word, Outlook, and Excel
- Knowledge of the agricultural sector (advantageous)
- Benefits
- Brand new state of the art office building just off the A14 with free car parking.
- Ergonomic sit/stand desk.
- On site subsidised employee restaurant.
- 24 days annual leave rising by one day per calendar year to 28 with option to carry over.
- Holiday purchase scheme to take annual leave to 30 days per annum.
- Defined Contribution Pension Scheme with Company contribution of 8%.
- Life assurance - 4 x annual salary.
- Free eye test and money towards glasses.
- Employee Assistance Programme - free legal and personal support for employees and their families.
- Christmas close down period.
- Industry leading sickness pay.
- Discounts on EE and Microsoft products.
- The rewards of working for a family owned, Private Company where we value all of our employees as key players in our business.