Senior Technical Analyst

Salary £41,145 to £45,498 per annum

Basis: Full time

Contractual hours: 37

Job category/type: Permanent - Full Time

Date posted: 08/07/2026

Job reference: BREQ0461

We have an exciting opportunity for a Senior Technical Analyst to join our ICT Team to provide high quality technical expertise across the service. This key role will diagnose, manage and resolve complex technical issues across Microsoft 365 products and will also be responsible for resolving problems relating to networks, data management and core infrastructure. The postholder will contribute to technical projects from design through implementation, testing and transition to service, ensuring solutions are secure, resilient and aligned with business objectives while leading the design and implementation of new technology solutions in collaboration with project and service managers.

Working within the ITIL framework, the postholder will resolve incidents and complete projects, ensuring these are accurately logged and prioritised, with relevant documentation completed and updated in accordance with procedures. Support for business continuity and disaster recovery arrangements through testing, documentation and continual improvement of recovery processes is also required.

The postholder will act as the senior technical lead for complex infrastructure and cloud technologies, providing mentoring, guidance and knowledge sharing across the ICT team to improve resilience and technical capability. They will share best practice and deliver excellent customer service to managers, employees and Councillors.

Ideal candidates will hold a Level 5 qualification in infrastructure management or equivalent experience, with technical and business analysis experience supporting complex ICT systems in local government. Significant experience supporting enterprise Microsoft technologies, cloud services, infrastructure platforms, networking and associated security controls is required.

Closing date: Midnight on Tuesday 28 th July 2026.

Interviews: Weeks commencing 3 rd or 10 th August 2026.

• Flexible working
• Hybrid working arrangements available (home/office based with a minimum of 2 3 office days per week, plus in person meetings as required)
• Local government pension scheme
• Learning and development for all employees
• Employee discounts at local businesses
• Employee recognition schemes
• Extensive health and wellbeing programmes, including discounted gym membership