Appello Careline Limited. is seeking a Softswitch Developer to build and optimise VoIP platforms, ensuring scalable and secure communication services.
You will design and support ACD switching environments, including Genesys Cloud CX, while improving call flows, routing, IVRs and queue management. Working with SIP-based telephony, cloud integrations and dashboards, you will monitor performance, analyse data and collaborate across teams to deliver reliable customer experiences in a hybrid