Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. For more information visit Role Summary As a Senior Full Stack Developer specialising in C# .NET, you will be a pivotal member of our Software Development team in Clearing Technology, driving an AI-first approach to the creation and enhancement of secure, responsive web-based platforms. Marex is a full clearing member of major financial exchanges - across energy, commodities, metals and financial markets. You will leverage modern AI-assisted development tools and practices to accelerate delivery, improve code quality, and enhance developer productivity, while ensuring solutions meet the high standards of control, auditability, and reliability required within financial systems, including compliance with SOX (Sarbanes Oxley) requirements. Your expertise as a full stack developer in C# .NET and Node.js will be instrumental in delivering robust, scalable, and well governed applications. You will maintain a strong emphasis on testing, traceability, and deterministic system behaviour. Responsibilities Design, develop, and test components of modern, secure web based post trade platforms, applying AI assisted development practices to improve quality and delivery speed. Contribute to the overall architecture and design of technology solutions, incorporating AI enabled tooling and automation while ensuring control, transparency, and auditability. Develop solutions to a high standard that are maintainable, testable, and aligned to acceptance criteria, with a strong emphasis on traceability and deterministic behaviour in regulated environments. Leverage AI tools responsibly across the software development lifecycle (e.g. code generation, testing, documentation), ensuring outputs are reviewed, validated, and compliant with engineering standards. Communicate effectively with team members, contribute ideas, and stay current with emerging technologies and modern engineering practices. Ensure delivered systems are production ready, secure, and well documented, supporting operational handover and ongoing audit requirements. Follow coding standards and defined development processes, ensuring consistency, quality, and compliance across all deliverables. Resolve third line support issues in a professional and timely manner, applying a structured and analytical approach to problem solving. All staff Ensuring compliance with the company's regulatory requirements under the FCA, NFA, AMF, AFM, MAS. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the FCA's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To escalate risk events immediately. To provide input to risk management processes, as required. Skills, Experience and Competencies Essential skills and experience Experience in C# .NET, Node.js, React, JavaScript, Typescript. Experience leveraging AI assisted development tools (e.g. code generation, automated testing, developer productivity tooling) to improve delivery speed and quality. Strong understanding of applying AI responsibly within the software development lifecycle, ensuring traceability, auditability, and control. Experience of NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable Understanding of financial products across derivatives, FX, commodities, cash equities or fixed income. Good knowledge of the post trade lifecycle, including confirmation/affirmation, allocations, settlement, clearing, collateral and margin, lifecycle events, reconciliations, and exceptions management. Exposure to embedding AI capabilities into end user applications (e.g. intelligent workflows, automation, or decision support). Experience of SOLID. Experience of Domain Driven Design. Experience working in a regulated environment and knowledge of the financial markets. Competencies A collaborative team player, approachable, self-efficient, and able to foster a positive engineering culture, including adoption of AI first practices. Demonstrates curiosity, particularly in emerging technologies, AI capabilities, and continuous improvement of development practices. Resilient in a challenging, fast paced, and regulated environment. Excels at building relationships, networking, and influencing others across both technical and business teams. Strategic collaborator with insight and agility, able to anticipate future challenges, including those related to scale, regulation, and technology evolution, ensuring operational effectiveness. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Be collaborative - by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity - we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial - we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful - how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent - we aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.
16/07/2026
Full time
Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. For more information visit Role Summary As a Senior Full Stack Developer specialising in C# .NET, you will be a pivotal member of our Software Development team in Clearing Technology, driving an AI-first approach to the creation and enhancement of secure, responsive web-based platforms. Marex is a full clearing member of major financial exchanges - across energy, commodities, metals and financial markets. You will leverage modern AI-assisted development tools and practices to accelerate delivery, improve code quality, and enhance developer productivity, while ensuring solutions meet the high standards of control, auditability, and reliability required within financial systems, including compliance with SOX (Sarbanes Oxley) requirements. Your expertise as a full stack developer in C# .NET and Node.js will be instrumental in delivering robust, scalable, and well governed applications. You will maintain a strong emphasis on testing, traceability, and deterministic system behaviour. Responsibilities Design, develop, and test components of modern, secure web based post trade platforms, applying AI assisted development practices to improve quality and delivery speed. Contribute to the overall architecture and design of technology solutions, incorporating AI enabled tooling and automation while ensuring control, transparency, and auditability. Develop solutions to a high standard that are maintainable, testable, and aligned to acceptance criteria, with a strong emphasis on traceability and deterministic behaviour in regulated environments. Leverage AI tools responsibly across the software development lifecycle (e.g. code generation, testing, documentation), ensuring outputs are reviewed, validated, and compliant with engineering standards. Communicate effectively with team members, contribute ideas, and stay current with emerging technologies and modern engineering practices. Ensure delivered systems are production ready, secure, and well documented, supporting operational handover and ongoing audit requirements. Follow coding standards and defined development processes, ensuring consistency, quality, and compliance across all deliverables. Resolve third line support issues in a professional and timely manner, applying a structured and analytical approach to problem solving. All staff Ensuring compliance with the company's regulatory requirements under the FCA, NFA, AMF, AFM, MAS. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the FCA's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To escalate risk events immediately. To provide input to risk management processes, as required. Skills, Experience and Competencies Essential skills and experience Experience in C# .NET, Node.js, React, JavaScript, Typescript. Experience leveraging AI assisted development tools (e.g. code generation, automated testing, developer productivity tooling) to improve delivery speed and quality. Strong understanding of applying AI responsibly within the software development lifecycle, ensuring traceability, auditability, and control. Experience of NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable Understanding of financial products across derivatives, FX, commodities, cash equities or fixed income. Good knowledge of the post trade lifecycle, including confirmation/affirmation, allocations, settlement, clearing, collateral and margin, lifecycle events, reconciliations, and exceptions management. Exposure to embedding AI capabilities into end user applications (e.g. intelligent workflows, automation, or decision support). Experience of SOLID. Experience of Domain Driven Design. Experience working in a regulated environment and knowledge of the financial markets. Competencies A collaborative team player, approachable, self-efficient, and able to foster a positive engineering culture, including adoption of AI first practices. Demonstrates curiosity, particularly in emerging technologies, AI capabilities, and continuous improvement of development practices. Resilient in a challenging, fast paced, and regulated environment. Excels at building relationships, networking, and influencing others across both technical and business teams. Strategic collaborator with insight and agility, able to anticipate future challenges, including those related to scale, regulation, and technology evolution, ensuring operational effectiveness. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Be collaborative - by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity - we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial - we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful - how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent - we aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.
We are looking for an experienced and proactive Change Adoption Manager to join a Change and Improvement Team on a 12-month fixed-term contract. Education or Public Sector Change experience is essential for this role. This is an exciting opportunity to play a pivotal role in delivering one of the organisation's most ambitious strategic initiatives. You will lead the people side of change across the learner analytics programme, ensuring new technologies, processes and ways of working are successfully Embedded to achieve lasting benefits for staff and the wider institution. Working closely with senior leaders, project teams and stakeholders across the organisation, you will develop and deliver effective change adoption strategies that maximise engagement, minimise resistance and ensure our investment in digital and analytics capabilities delivers real value. About the Role As Change Adoption Manager, you will be responsible for designing and implementing change management approaches that support successful adoption across major transformation projects. Acting as a trusted advisor and subject matter expert, you will help teams navigate change and build organisational readiness for the future. Key Responsibilities Lead change adoption activity across the learner analytics programme and other strategic initiatives as required. Develop and implement stakeholder engagement, communications and adoption plans. Identify, assess and manage resistance to change, ensuring risks are mitigated effectively. Coach project teams, managers and senior leaders on change management best practice. Monitor adoption, engagement and business readiness, ensuring measurable benefits are realised. Act as the subject matter expert for change management approaches and methodologies. Support the development of a consistent, institution-wide approach to change and transformation. Build strong relationships with stakeholders at all levels to drive commitment and engagement. About You You will be an experienced change professional with a proven ability to lead complex organisational change programmes, particularly those involving technology, digital transformation or analytics.You will be confident in influencing senior stakeholders, capable of engaging diverse audiences, and passionate about helping people embrace new ways of working. Essential Requirements Demonstrable experience leading complex, technology-enabled organisational change programmes. Strong track record of delivering successful adoption outcomes and measurable business benefits. Experience operating within complex, Matrix organisations and influencing senior stakeholders. Excellent communication, coaching and stakeholder engagement skills. Expertise in recognised change management methodologies, such as PROSCI, ACMP, CMI, or equivalent practical experience. Desirable Requirements Experience supporting data, digital or analytics-driven transformation programmes. What does this role involve? This is an opportunity to make a meaningful impact within a forward-thinking environment. You'll work on a high-profile strategic programme, collaborate with talented colleagues across the institution, and help shape how change is delivered and adopted for years to come. If you are passionate about driving successful change, influencing positive outcomes and helping organisations realise the full value of their transformation investments, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
16/07/2026
We are looking for an experienced and proactive Change Adoption Manager to join a Change and Improvement Team on a 12-month fixed-term contract. Education or Public Sector Change experience is essential for this role. This is an exciting opportunity to play a pivotal role in delivering one of the organisation's most ambitious strategic initiatives. You will lead the people side of change across the learner analytics programme, ensuring new technologies, processes and ways of working are successfully Embedded to achieve lasting benefits for staff and the wider institution. Working closely with senior leaders, project teams and stakeholders across the organisation, you will develop and deliver effective change adoption strategies that maximise engagement, minimise resistance and ensure our investment in digital and analytics capabilities delivers real value. About the Role As Change Adoption Manager, you will be responsible for designing and implementing change management approaches that support successful adoption across major transformation projects. Acting as a trusted advisor and subject matter expert, you will help teams navigate change and build organisational readiness for the future. Key Responsibilities Lead change adoption activity across the learner analytics programme and other strategic initiatives as required. Develop and implement stakeholder engagement, communications and adoption plans. Identify, assess and manage resistance to change, ensuring risks are mitigated effectively. Coach project teams, managers and senior leaders on change management best practice. Monitor adoption, engagement and business readiness, ensuring measurable benefits are realised. Act as the subject matter expert for change management approaches and methodologies. Support the development of a consistent, institution-wide approach to change and transformation. Build strong relationships with stakeholders at all levels to drive commitment and engagement. About You You will be an experienced change professional with a proven ability to lead complex organisational change programmes, particularly those involving technology, digital transformation or analytics.You will be confident in influencing senior stakeholders, capable of engaging diverse audiences, and passionate about helping people embrace new ways of working. Essential Requirements Demonstrable experience leading complex, technology-enabled organisational change programmes. Strong track record of delivering successful adoption outcomes and measurable business benefits. Experience operating within complex, Matrix organisations and influencing senior stakeholders. Excellent communication, coaching and stakeholder engagement skills. Expertise in recognised change management methodologies, such as PROSCI, ACMP, CMI, or equivalent practical experience. Desirable Requirements Experience supporting data, digital or analytics-driven transformation programmes. What does this role involve? This is an opportunity to make a meaningful impact within a forward-thinking environment. You'll work on a high-profile strategic programme, collaborate with talented colleagues across the institution, and help shape how change is delivered and adopted for years to come. If you are passionate about driving successful change, influencing positive outcomes and helping organisations realise the full value of their transformation investments, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Overview Business Development Executive - Marine, Trade & Aviation Penningtons Manches Cooper is a leading UK and international law firm, recognised for combining legal expertise with a deep understanding of our clients' commercial objectives. With over 400 specialist lawyers, we provide a full-service offering tailored to the needs of businesses and individuals, delivering high-quality, practical legal advice across a range of sectors. Our Marketing and Business Development team plays a central role in driving the firm's strategic growth ambitions. Comprising 28 dedicated professionals, the team has been recognised as a finalist for Best Business Support Team at the British Legal Awards in both 2024 and 2025, reflecting its impact in delivering commercially focused and innovative BD initiatives across the firm and a testament to its collaborative approach. We are looking for an ambitious and commercially minded Business Development Executive to join our team. This is an excellent opportunity for someone to develop their career in a collaborative, high-performing environment working closely with senior stakeholders across an international platform. The role This is a global role based in our London office, supporting our Marine, Trade and Aviation (MTA) practice a highly regarded, internationally focused group operating across the UK, Spain, France, Greece and Singapore. You will work closely with the BD Manager and partners to play a key role in delivering and supporting the team's business development and marketing strategy. This includes contributing to client development initiatives, campaigns, events and profile-raising activities, while building strong relationships with stakeholders across the firm. Responsibilities Client, practice and sector development Support the delivery and implementation of practice and sector business plans Build a strong understanding of the team's clients, markets and strategic priorities Maintain high-quality CRM data and support the use of client insight to drive targeted BD activity Coordinate and contribute to legal directory and award submissions Produce regular BD updates and maintain the team's BD calendar Develop and maintain credentials, pitches and marketing collateral Capture and progress actions arising from BD and client strategy meetings Provide responsive, high-quality support to partners and fee-earners on BD initiatives Events and Client Engagement Identify and track key industry events and opportunities Lead on the planning and delivery of client events, working alongside the central events team Drive effective follow-up, including tracking attendance, gathering feedback and supporting relationship development activity Evaluate marketing effectiveness and contribute to continuous improvement Digital and Campaign Activity Support the development and delivery of marketing campaigns across relevant channels Advise on and support the use of social media to raise profile of the practice and individuals Ensure website and intranet content is current, engaging and aligned with strategic priorities Assist with e-marketing activity, including campaign delivery, GDPR compliance and performance reporting Wider Contribution Contribute to firmwide BD and marketing projects as required Take ownership of personal development and actively build BD and sector knowledge Work collaboratively with colleagues across the BD function and wider firm Essential & Desirable Criteria What We're Looking For 2 years' experience in a marketing or business development role, ideally within legal or professional services A proactive, motivated individual with a strong interest in business development and client relationship management Ability to work alone and on own initiative but within a team environment Commercial awareness and an interest in developing sector knowledge Excellent organisational and project management skills, with the ability to manage multiple priorities and work well under pressure. Strong communication skills, both written and verbal, with confidence working with senior stakeholders High attention to detail and a commitment to delivering high-quality work A collaborative team player with a positive, flexible approach What You'll Gain We see this role as an important step in building a long-term career in legal business development. You will be supported to develop both your technical BD skills and commercial understanding through hands on experience, exposure to senior stakeholders and involvement in strategic initiatives across the Marine, Trade and Aviation practice. There is a clear pathway for progression within the Marketing and Business Development function, supported by ongoing training, mentoring and professional development. Working Arrangements The firm operates a hybrid agile working policy, enabling employees to work from home (or another UK location) for up to 50% of their time. At our firm, Diversity, Equity and Inclusion is a priority and at the heart of everything we do. We actively want to attract a diverse workforce and welcome applications from everyone, from all backgrounds. We are committed to promoting an inclusive culture where everyone can be their full selves and experience being seen and heard. You can find out more about our firm's commitment, initiatives and Pennclusion committees here. We ensure that there are equal opportunities and treatment for all job applicants and employees, at all stages of the recruitment process and employment, regardless of age, gender reassignment, marriage or civil partnership, pregnancy and maternity, disability, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, gender identity, gender expression and social background. We aim to provide adjustments for people who have a disability, long-term health condition (including mental health) or neurodiversity. If you would like to request an adjustment, please contact
16/07/2026
Full time
Overview Business Development Executive - Marine, Trade & Aviation Penningtons Manches Cooper is a leading UK and international law firm, recognised for combining legal expertise with a deep understanding of our clients' commercial objectives. With over 400 specialist lawyers, we provide a full-service offering tailored to the needs of businesses and individuals, delivering high-quality, practical legal advice across a range of sectors. Our Marketing and Business Development team plays a central role in driving the firm's strategic growth ambitions. Comprising 28 dedicated professionals, the team has been recognised as a finalist for Best Business Support Team at the British Legal Awards in both 2024 and 2025, reflecting its impact in delivering commercially focused and innovative BD initiatives across the firm and a testament to its collaborative approach. We are looking for an ambitious and commercially minded Business Development Executive to join our team. This is an excellent opportunity for someone to develop their career in a collaborative, high-performing environment working closely with senior stakeholders across an international platform. The role This is a global role based in our London office, supporting our Marine, Trade and Aviation (MTA) practice a highly regarded, internationally focused group operating across the UK, Spain, France, Greece and Singapore. You will work closely with the BD Manager and partners to play a key role in delivering and supporting the team's business development and marketing strategy. This includes contributing to client development initiatives, campaigns, events and profile-raising activities, while building strong relationships with stakeholders across the firm. Responsibilities Client, practice and sector development Support the delivery and implementation of practice and sector business plans Build a strong understanding of the team's clients, markets and strategic priorities Maintain high-quality CRM data and support the use of client insight to drive targeted BD activity Coordinate and contribute to legal directory and award submissions Produce regular BD updates and maintain the team's BD calendar Develop and maintain credentials, pitches and marketing collateral Capture and progress actions arising from BD and client strategy meetings Provide responsive, high-quality support to partners and fee-earners on BD initiatives Events and Client Engagement Identify and track key industry events and opportunities Lead on the planning and delivery of client events, working alongside the central events team Drive effective follow-up, including tracking attendance, gathering feedback and supporting relationship development activity Evaluate marketing effectiveness and contribute to continuous improvement Digital and Campaign Activity Support the development and delivery of marketing campaigns across relevant channels Advise on and support the use of social media to raise profile of the practice and individuals Ensure website and intranet content is current, engaging and aligned with strategic priorities Assist with e-marketing activity, including campaign delivery, GDPR compliance and performance reporting Wider Contribution Contribute to firmwide BD and marketing projects as required Take ownership of personal development and actively build BD and sector knowledge Work collaboratively with colleagues across the BD function and wider firm Essential & Desirable Criteria What We're Looking For 2 years' experience in a marketing or business development role, ideally within legal or professional services A proactive, motivated individual with a strong interest in business development and client relationship management Ability to work alone and on own initiative but within a team environment Commercial awareness and an interest in developing sector knowledge Excellent organisational and project management skills, with the ability to manage multiple priorities and work well under pressure. Strong communication skills, both written and verbal, with confidence working with senior stakeholders High attention to detail and a commitment to delivering high-quality work A collaborative team player with a positive, flexible approach What You'll Gain We see this role as an important step in building a long-term career in legal business development. You will be supported to develop both your technical BD skills and commercial understanding through hands on experience, exposure to senior stakeholders and involvement in strategic initiatives across the Marine, Trade and Aviation practice. There is a clear pathway for progression within the Marketing and Business Development function, supported by ongoing training, mentoring and professional development. Working Arrangements The firm operates a hybrid agile working policy, enabling employees to work from home (or another UK location) for up to 50% of their time. At our firm, Diversity, Equity and Inclusion is a priority and at the heart of everything we do. We actively want to attract a diverse workforce and welcome applications from everyone, from all backgrounds. We are committed to promoting an inclusive culture where everyone can be their full selves and experience being seen and heard. You can find out more about our firm's commitment, initiatives and Pennclusion committees here. We ensure that there are equal opportunities and treatment for all job applicants and employees, at all stages of the recruitment process and employment, regardless of age, gender reassignment, marriage or civil partnership, pregnancy and maternity, disability, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, gender identity, gender expression and social background. We aim to provide adjustments for people who have a disability, long-term health condition (including mental health) or neurodiversity. If you would like to request an adjustment, please contact
Location: Leeds, United Kingdom | £55,000 £65,000 Permanent Remote Working: Hybrid/Some Remote Working Visa Sponsorship: Available for eligible candidates Category: Public Sector Application Email: (see below) About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK Government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our multidisciplinary teams work at the forefront of digital transformation, helping organisations deliver secure, accessible and scalable services across the public sector. Role Overview We are looking for an experienced Senior Web/CMS Developer to join our growing delivery team in Leeds . This role is focused on developing, maintaining and enhancing content-driven websites and digital platforms, with a strong emphasis on WordPress development, modern web technologies and accessibility. Working within agile, multidisciplinary teams, you'll collaborate with designers, content specialists, delivery managers and technical stakeholders to deliver secure, high-quality websites that meet the needs of public sector users. Key Responsibilities Develop, maintain and enhance WordPress websites and CMS-driven digital platforms. Build and customise WordPress themes and plugins using PHP. Develop responsive, accessible and user-friendly interfaces using HTML, CSS and JavaScript. Support website maintenance, patching, upgrades and security improvements. Deliver campaign websites and content publishing solutions. Ensure websites meet WCAG accessibility standards and performance best practices. Collaborate with UX designers, content designers and delivery teams throughout the project life cycle. Troubleshoot and resolve website issues across development, testing and production environments. Participate in code reviews and contribute to engineering best practices. Support CI/CD processes and continuous improvement initiatives. Required Skills & ExperienceCore Technical Skills Strong commercial experience developing and maintaining WordPress websites. Excellent PHP development skills, including custom themes and plugin development. Strong HTML5 and CSS3 knowledge with a focus on semantic markup and accessibility. Solid JavaScript experience (Vanilla JavaScript). Exposure to Node.js for integrations or supporting services. Experience delivering content-driven or campaign websites. Experience working with CMS platforms within public sector or content publishing environments. Understanding of website security, maintenance and patch management. Desirable Skills Experience developing or consuming Node.js APIs. Knowledge of the GOV.UK Design System. Understanding of WCAG accessibility standards. Exposure to AWS hosting environments. Familiarity with CI/CD pipelines and modern deployment practices. Experience working within Agile delivery teams. Previous experience delivering digital services for UK Government or public sector organisations. Soft Skills Strong communication and stakeholder engagement skills. Collaborative approach to working within multidisciplinary agile teams. Ability to manage multiple priorities and deliver high-quality work. Attention to detail and a passion for delivering exceptional user experiences. Proactive problem-solving mindset and commitment to continuous improvement. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 Employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all. Please note: We welcome applications from candidates requiring Skilled Worker visa sponsorship , subject to eligibility and UK immigration requirements.
16/07/2026
Full time
Location: Leeds, United Kingdom | £55,000 £65,000 Permanent Remote Working: Hybrid/Some Remote Working Visa Sponsorship: Available for eligible candidates Category: Public Sector Application Email: (see below) About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK Government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our multidisciplinary teams work at the forefront of digital transformation, helping organisations deliver secure, accessible and scalable services across the public sector. Role Overview We are looking for an experienced Senior Web/CMS Developer to join our growing delivery team in Leeds . This role is focused on developing, maintaining and enhancing content-driven websites and digital platforms, with a strong emphasis on WordPress development, modern web technologies and accessibility. Working within agile, multidisciplinary teams, you'll collaborate with designers, content specialists, delivery managers and technical stakeholders to deliver secure, high-quality websites that meet the needs of public sector users. Key Responsibilities Develop, maintain and enhance WordPress websites and CMS-driven digital platforms. Build and customise WordPress themes and plugins using PHP. Develop responsive, accessible and user-friendly interfaces using HTML, CSS and JavaScript. Support website maintenance, patching, upgrades and security improvements. Deliver campaign websites and content publishing solutions. Ensure websites meet WCAG accessibility standards and performance best practices. Collaborate with UX designers, content designers and delivery teams throughout the project life cycle. Troubleshoot and resolve website issues across development, testing and production environments. Participate in code reviews and contribute to engineering best practices. Support CI/CD processes and continuous improvement initiatives. Required Skills & ExperienceCore Technical Skills Strong commercial experience developing and maintaining WordPress websites. Excellent PHP development skills, including custom themes and plugin development. Strong HTML5 and CSS3 knowledge with a focus on semantic markup and accessibility. Solid JavaScript experience (Vanilla JavaScript). Exposure to Node.js for integrations or supporting services. Experience delivering content-driven or campaign websites. Experience working with CMS platforms within public sector or content publishing environments. Understanding of website security, maintenance and patch management. Desirable Skills Experience developing or consuming Node.js APIs. Knowledge of the GOV.UK Design System. Understanding of WCAG accessibility standards. Exposure to AWS hosting environments. Familiarity with CI/CD pipelines and modern deployment practices. Experience working within Agile delivery teams. Previous experience delivering digital services for UK Government or public sector organisations. Soft Skills Strong communication and stakeholder engagement skills. Collaborative approach to working within multidisciplinary agile teams. Ability to manage multiple priorities and deliver high-quality work. Attention to detail and a passion for delivering exceptional user experiences. Proactive problem-solving mindset and commitment to continuous improvement. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 Employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all. Please note: We welcome applications from candidates requiring Skilled Worker visa sponsorship , subject to eligibility and UK immigration requirements.
What is the role The Graphic Design Manager is responsible for leading the creative direction, execution, and development of design outputs across all brands and channels. This role combines strategic brand leadership with hands-on design expertise, ensuring the delivery of high-quality creative assets that support commercial objectives and enhance customer experience. The role oversees the design team, manages workflow and resource allocation, and collaborates with key stakeholders across the business to deliver engaging, consistent, and effective creative solutions through digital, print, email, CRM, website, app, and marketing channels. What you will do Creative Design & Asset Development Lead the creation and execution of high-quality creative assets across digital and offline channels. Design and oversee: Brand email campaigns. Homepage and website updates across all brands. Landing page refreshes and optimisations. Desktop notifications supporting email activity. CRM and eCRM communications. Store graphics and point-of-sale materials. Storyboards and campaign concepts. Large-scale marketing campaigns, including outdoor advertising and billboards. UX/UI concepts, wireframes, and mock-ups. Ensure all creative outputs are visually engaging, commercially effective, and aligned with brand guidelines. Oversee artwork production, print specifications, supplier management, and quality control. Stay ahead of design trends, technologies, and industry best practices to drive innovation. Brand Leadership Own and evolve brand identity across all customer touchpoints. Develop, maintain, and enforce brand guidelines to ensure consistency across all communications and creative assets. Work closely with internal and external stakeholders to protect and strengthen brand equity. Oversee brand asset management, testing, and insight gathering to support ongoing brand growth. Provide strategic creative direction that balances innovation with commercial objectives Team Leadership & Management Lead, mentor, and develop the design team, fostering a high-performance and collaborative culture. Manage team workflow, resource planning, and task allocation. Conduct regular coaching, feedback, and performance development activities. Support team members in building confidence, skills, and professional growth. Manage team holiday planning, attendance monitoring, and capacity management. Recruit and onboard new team members when required. Create an environment that encourages creativity, accountability, and continuous improvement Digital Experience & UX Oversee the design and user experience of websites, apps, and digital platforms. Ensure designs are optimised for usability, accessibility, responsiveness, and conversion. Apply user-centred design principles across all digital experiences. Create adaptable design solutions for desktop, mobile, tablet, and app environments. Collaborate with cross-functional teams to improve customer journeys and digital performance. Monitor and improve digital experiences through customer insights, analytics, and testing Stakeholder & Business Collaboration Collaborate with marketing, trading, product, and senior leadership teams to align creative output with business objectives. Attend product, trade, and design meetings, contributing ideas and creative recommendations. Build strong working relationships across departments and with external partners. Effectively communicate design decisions and creative strategies to stakeholders at all levels. Understand wider business priorities and ensure creative projects support commercial goals. Performance & Optimisation Use customer insights, market research, competitor analysis, and industry trends to inform design decisions. Monitor the performance of creative campaigns and brand initiatives. Utilise analytics, testing, and customer feedback to refine and improve creative effectiveness. Support A/B testing and performance-led design improvements. Drive continuous optimisation of design outputs to improve engagement, conversion, and customer experience. What you will bring Technical Skills Advanced proficiency in: Adobe Creative Suite, Figma and other relevant design and prototyping software. Strong understanding of UX/UI design principles, accessibility standards and best practices, responsive and mobile-first design, digital design for web, app, email, and CRM channels, print production and artwork preparation Experience working with CRM and eCRM platforms, content Management Systems (CMS), Email Service Providers (ESP), app platforms and digital ecosystems. Professional Experience Proven experience managing and developing creative teams. Strong project management skills with the ability to manage multiple projects and deadlines simultaneously. Experience delivering integrated marketing campaigns across multiple channels. Demonstrated success in brand management and creative leadership. Experience using data, analytics, and customer insights to inform creative decisions. Business Knowledge Strong understanding of marketing principles and customer behaviour. Knowledge of digital commerce and customer journeys across desktop, mobile, tablet, and app environments. Commercial awareness with the ability to balance creative excellence and business objectives. Understanding of campaign planning, trade calendars, and briefing processes. Key Attributes Strong leadership and mentoring capability. Strategic thinker with a commercial mindset. Excellent communication and stakeholder management skills. Creative, innovative, and solutions-focused. Highly organised with exceptional attention to detail. Confident decision-maker with strong problem-solving abilities. Collaborative and adaptable, with the ability to thrive in a fast-paced environment. Proactive and self-motivated, taking ownership of projects and outcomes. Passionate about design excellence and continuous improvement. Resilient and effective at managing change and competing priorities. JBRP1_UKTJ
16/07/2026
Full time
What is the role The Graphic Design Manager is responsible for leading the creative direction, execution, and development of design outputs across all brands and channels. This role combines strategic brand leadership with hands-on design expertise, ensuring the delivery of high-quality creative assets that support commercial objectives and enhance customer experience. The role oversees the design team, manages workflow and resource allocation, and collaborates with key stakeholders across the business to deliver engaging, consistent, and effective creative solutions through digital, print, email, CRM, website, app, and marketing channels. What you will do Creative Design & Asset Development Lead the creation and execution of high-quality creative assets across digital and offline channels. Design and oversee: Brand email campaigns. Homepage and website updates across all brands. Landing page refreshes and optimisations. Desktop notifications supporting email activity. CRM and eCRM communications. Store graphics and point-of-sale materials. Storyboards and campaign concepts. Large-scale marketing campaigns, including outdoor advertising and billboards. UX/UI concepts, wireframes, and mock-ups. Ensure all creative outputs are visually engaging, commercially effective, and aligned with brand guidelines. Oversee artwork production, print specifications, supplier management, and quality control. Stay ahead of design trends, technologies, and industry best practices to drive innovation. Brand Leadership Own and evolve brand identity across all customer touchpoints. Develop, maintain, and enforce brand guidelines to ensure consistency across all communications and creative assets. Work closely with internal and external stakeholders to protect and strengthen brand equity. Oversee brand asset management, testing, and insight gathering to support ongoing brand growth. Provide strategic creative direction that balances innovation with commercial objectives Team Leadership & Management Lead, mentor, and develop the design team, fostering a high-performance and collaborative culture. Manage team workflow, resource planning, and task allocation. Conduct regular coaching, feedback, and performance development activities. Support team members in building confidence, skills, and professional growth. Manage team holiday planning, attendance monitoring, and capacity management. Recruit and onboard new team members when required. Create an environment that encourages creativity, accountability, and continuous improvement Digital Experience & UX Oversee the design and user experience of websites, apps, and digital platforms. Ensure designs are optimised for usability, accessibility, responsiveness, and conversion. Apply user-centred design principles across all digital experiences. Create adaptable design solutions for desktop, mobile, tablet, and app environments. Collaborate with cross-functional teams to improve customer journeys and digital performance. Monitor and improve digital experiences through customer insights, analytics, and testing Stakeholder & Business Collaboration Collaborate with marketing, trading, product, and senior leadership teams to align creative output with business objectives. Attend product, trade, and design meetings, contributing ideas and creative recommendations. Build strong working relationships across departments and with external partners. Effectively communicate design decisions and creative strategies to stakeholders at all levels. Understand wider business priorities and ensure creative projects support commercial goals. Performance & Optimisation Use customer insights, market research, competitor analysis, and industry trends to inform design decisions. Monitor the performance of creative campaigns and brand initiatives. Utilise analytics, testing, and customer feedback to refine and improve creative effectiveness. Support A/B testing and performance-led design improvements. Drive continuous optimisation of design outputs to improve engagement, conversion, and customer experience. What you will bring Technical Skills Advanced proficiency in: Adobe Creative Suite, Figma and other relevant design and prototyping software. Strong understanding of UX/UI design principles, accessibility standards and best practices, responsive and mobile-first design, digital design for web, app, email, and CRM channels, print production and artwork preparation Experience working with CRM and eCRM platforms, content Management Systems (CMS), Email Service Providers (ESP), app platforms and digital ecosystems. Professional Experience Proven experience managing and developing creative teams. Strong project management skills with the ability to manage multiple projects and deadlines simultaneously. Experience delivering integrated marketing campaigns across multiple channels. Demonstrated success in brand management and creative leadership. Experience using data, analytics, and customer insights to inform creative decisions. Business Knowledge Strong understanding of marketing principles and customer behaviour. Knowledge of digital commerce and customer journeys across desktop, mobile, tablet, and app environments. Commercial awareness with the ability to balance creative excellence and business objectives. Understanding of campaign planning, trade calendars, and briefing processes. Key Attributes Strong leadership and mentoring capability. Strategic thinker with a commercial mindset. Excellent communication and stakeholder management skills. Creative, innovative, and solutions-focused. Highly organised with exceptional attention to detail. Confident decision-maker with strong problem-solving abilities. Collaborative and adaptable, with the ability to thrive in a fast-paced environment. Proactive and self-motivated, taking ownership of projects and outcomes. Passionate about design excellence and continuous improvement. Resilient and effective at managing change and competing priorities. JBRP1_UKTJ
Role/Team overview Our people make Sky a truly exciting and inclusive place to work, where you can proudly be yourself and make real impact to our customers. With 24 million customers in 6 countries, we are Europe's leading media and entertainment brand - and we are truly proud and excited about our products and strive to make our Digital experiences world class. The Digital Merchandising team sits at the heart of how customers experience Sky online. We are responsible for bringing Sky's products, content and campaigns to life across and the My Sky App, reaching millions of customers across Entertainment, Cinema, Sports, Broadband, Mobile and more. We work in a fast-paced, collaborative environment where creativity, customer experience and commercial performance come together. We are passionate about testing new ideas, learning from data and continuously improving our digital experiences. If something can be better, we want to know about it, try it and learn from it. What you'll do Own the end-to-end delivery of merchandising experiences across and the My Sky App, from brief through to publishing and ensuring a high-quality, data-driven and customer-focused experience. Work closely with the wider merchandising and experimentation team to deliver engaging experiences that support Sky's commercial and customer priorities across Cinema, Sports, Broadband, Mobile and TV. Partner with external agencies, our in-house Creative Agency and internal SEO specialists to coordinate copy, creative assets and page builds, ensuring content is delivered on time and supports our SEO and GEO objectives. Use performance data, customer insights and market trends to identify opportunities, and help shape future merchandising activity. Champion a test-and-learn culture by contributing ideas, helping to deliver experiments and applying learnings and industry best practice to continuously improve performance across our digital channels. What you'll bring Essential Criteria : Demonstrable experience delivering digital merchandising, e-commerce or online customer experience initiatives across high-traffic websites or digital platforms, taking ownership from briefing through to publishing while balancing commercial objectives and customer experience. Proven experience working within agile, cross-functional teams, partnering with Product, Marketing, Technology, Creative, Analytics and SEO teams to successfully deliver digital initiatives against business priorities. Experience managing relationships with senior stakeholders (Directors, Heads of Department or equivalent), external agencies and multiple internal teams, influencing priorities, resolving competing demands and ensuring timely delivery. Demonstrable ability to interpret digital performance data, customer insights and market trends to identify opportunities, make evidence-based recommendations and optimise digital customer journeys. Experience coordinating the delivery of digital content across multiple campaigns or areas, managing competing priorities and consistently delivering high-quality work within tight deadlines. Knowledge of SEO principles and digital content best practice, with experience applying these to improve customer experience and performance. Desirable skills and experience: Experience using Content Management Systems (CMS) or digital publishing platforms to create, update and publish digital content. Experience contributing to experimentation programmes, including A/B testing, personalisation or test-and-learn initiatives, using insights and performance data to optimise digital experiences. Experience using digital analytics platforms such as Adobe Analytics, CJA or Contentsquare. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley, Greater London. Our campus is home to a collaborative and creative environment where teams come together to bring ideas to life. With a mix of flexible and office-based working, you'll benefit from both focused time and in-person collaboration. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
16/07/2026
Full time
Role/Team overview Our people make Sky a truly exciting and inclusive place to work, where you can proudly be yourself and make real impact to our customers. With 24 million customers in 6 countries, we are Europe's leading media and entertainment brand - and we are truly proud and excited about our products and strive to make our Digital experiences world class. The Digital Merchandising team sits at the heart of how customers experience Sky online. We are responsible for bringing Sky's products, content and campaigns to life across and the My Sky App, reaching millions of customers across Entertainment, Cinema, Sports, Broadband, Mobile and more. We work in a fast-paced, collaborative environment where creativity, customer experience and commercial performance come together. We are passionate about testing new ideas, learning from data and continuously improving our digital experiences. If something can be better, we want to know about it, try it and learn from it. What you'll do Own the end-to-end delivery of merchandising experiences across and the My Sky App, from brief through to publishing and ensuring a high-quality, data-driven and customer-focused experience. Work closely with the wider merchandising and experimentation team to deliver engaging experiences that support Sky's commercial and customer priorities across Cinema, Sports, Broadband, Mobile and TV. Partner with external agencies, our in-house Creative Agency and internal SEO specialists to coordinate copy, creative assets and page builds, ensuring content is delivered on time and supports our SEO and GEO objectives. Use performance data, customer insights and market trends to identify opportunities, and help shape future merchandising activity. Champion a test-and-learn culture by contributing ideas, helping to deliver experiments and applying learnings and industry best practice to continuously improve performance across our digital channels. What you'll bring Essential Criteria : Demonstrable experience delivering digital merchandising, e-commerce or online customer experience initiatives across high-traffic websites or digital platforms, taking ownership from briefing through to publishing while balancing commercial objectives and customer experience. Proven experience working within agile, cross-functional teams, partnering with Product, Marketing, Technology, Creative, Analytics and SEO teams to successfully deliver digital initiatives against business priorities. Experience managing relationships with senior stakeholders (Directors, Heads of Department or equivalent), external agencies and multiple internal teams, influencing priorities, resolving competing demands and ensuring timely delivery. Demonstrable ability to interpret digital performance data, customer insights and market trends to identify opportunities, make evidence-based recommendations and optimise digital customer journeys. Experience coordinating the delivery of digital content across multiple campaigns or areas, managing competing priorities and consistently delivering high-quality work within tight deadlines. Knowledge of SEO principles and digital content best practice, with experience applying these to improve customer experience and performance. Desirable skills and experience: Experience using Content Management Systems (CMS) or digital publishing platforms to create, update and publish digital content. Experience contributing to experimentation programmes, including A/B testing, personalisation or test-and-learn initiatives, using insights and performance data to optimise digital experiences. Experience using digital analytics platforms such as Adobe Analytics, CJA or Contentsquare. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley, Greater London. Our campus is home to a collaborative and creative environment where teams come together to bring ideas to life. With a mix of flexible and office-based working, you'll benefit from both focused time and in-person collaboration. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently - pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do. We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty. Our culture is built on our IMPACT values - Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive. About the Role We are looking for a detail-driven and commercially minded Ecommerce Merchandiser to deliver a seamless, best-in-class online experience across the bareMinerals and Laura Mercier websites in UK & EU markets. Working closely with Brand Marketing, Creative, and Digital teams, you will use data-led insights to drive decisions, optimise the customer journey, and continuously improve onsite performance across international storefronts. A proactive mindset, sharp eye for detail, and passion for digital and beauty trends are essential. Main Responsibilities International Trading & Site Management Support day-to-day management and optimisation of ecommerce activity across UK and EU markets (IE, DE, FR, NL) ensuring updates are implemented accurately, on time, and to brand standard. Monitor key trading metrics; conversion rate, AOV, revenue growth, and retention, flagging opportunities and risks to the wider team. Own the trading calendar and content strategy, assisting in the planning and execution of campaigns, product launches, and sale events that deliver seamless, commercially effective customer journeys. Coordinate localisation updates across international storefronts, including language, merchandising, promotions, and CX improvements tailored to each market. Partner with the CRM & Loyalty Manager to align email communications with onsite experiences. Own visual merchandising of homepages, category pages, and PDPs - optimising layout, product sequencing, and content to support trading priorities and seasonal strategies across all markets. Manage product setup in Shopify for new launches and existing updates, including imagery, product information, and offers. Maintain CMS content across all pages to always ensure accuracy and consistency with brand presentation on US storefronts. Partner with Product Marketing and Creative teams to execute NPD launches on site - coordinating copy, imagery, and assets to deliver to brand standard across all markets. Support the rollout of new pages, templates, and promotional content, and maintain app integrations to keep tagging and flows up to date. Proactively identify onsite opportunities and drive testing initiatives across merchandising and conversion optimisation, ensuring the site continuously delivers on agreed KPIs. Enhance discoverability through SEO best practices; adapt and upload blog content to UK/EU sites to support search performance and customer education. Identify and resolve website issues swiftly - broken links, missing images, inaccurate content - and leverage AI tools to improve the efficiency of content management processes. Reporting & Cross-Functional Collaboration Build and maintain weekly and monthly reporting across international performance metrics; sales, conversion, content, and onsite behaviour, feeding insights into business reviews and commercial decision-making. Monitor competitor activity and international trends, reporting emerging opportunities within key growth markets. Collaborate across Trading, Marketing, Creative, and Operations teams to ensure all site activity aligns with the wider commercial calendar; liaise with Brand Marketing team on content and brand-led initiatives. Qualifications Minimum 2 years' experience in an Ecommerce, digital merchandising, or online trading role, ideally within DTC beauty or retail, with multi-market exposure. Proficiency with Shopify (product setup, collections, content); CMS/PIM platform experience essential. Strong analytical mindset with working knowledge of Google Analytics. Understanding of SEO best practices across product pages, category pages, and blog content. Attention to detail and ability to manage high content volumes accurately across markets under tight deadlines. Proactive, commercially minded, and highly organised - able to prioritise competing workstreams and see ideas through to delivery in a fast-paced environment. Strong collaborator with excellent interpersonal skills; educated to degree level or equivalent What Orveon Offers You You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as: "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions. "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice. Complimentary Products - Free and discounted products on new releases and fan-favorites. Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities. Community Engagement - Volunteer opportunities in the communities in which we live and work. Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply through our secure online portal.
16/07/2026
Full time
Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently - pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do. We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty. Our culture is built on our IMPACT values - Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive. About the Role We are looking for a detail-driven and commercially minded Ecommerce Merchandiser to deliver a seamless, best-in-class online experience across the bareMinerals and Laura Mercier websites in UK & EU markets. Working closely with Brand Marketing, Creative, and Digital teams, you will use data-led insights to drive decisions, optimise the customer journey, and continuously improve onsite performance across international storefronts. A proactive mindset, sharp eye for detail, and passion for digital and beauty trends are essential. Main Responsibilities International Trading & Site Management Support day-to-day management and optimisation of ecommerce activity across UK and EU markets (IE, DE, FR, NL) ensuring updates are implemented accurately, on time, and to brand standard. Monitor key trading metrics; conversion rate, AOV, revenue growth, and retention, flagging opportunities and risks to the wider team. Own the trading calendar and content strategy, assisting in the planning and execution of campaigns, product launches, and sale events that deliver seamless, commercially effective customer journeys. Coordinate localisation updates across international storefronts, including language, merchandising, promotions, and CX improvements tailored to each market. Partner with the CRM & Loyalty Manager to align email communications with onsite experiences. Own visual merchandising of homepages, category pages, and PDPs - optimising layout, product sequencing, and content to support trading priorities and seasonal strategies across all markets. Manage product setup in Shopify for new launches and existing updates, including imagery, product information, and offers. Maintain CMS content across all pages to always ensure accuracy and consistency with brand presentation on US storefronts. Partner with Product Marketing and Creative teams to execute NPD launches on site - coordinating copy, imagery, and assets to deliver to brand standard across all markets. Support the rollout of new pages, templates, and promotional content, and maintain app integrations to keep tagging and flows up to date. Proactively identify onsite opportunities and drive testing initiatives across merchandising and conversion optimisation, ensuring the site continuously delivers on agreed KPIs. Enhance discoverability through SEO best practices; adapt and upload blog content to UK/EU sites to support search performance and customer education. Identify and resolve website issues swiftly - broken links, missing images, inaccurate content - and leverage AI tools to improve the efficiency of content management processes. Reporting & Cross-Functional Collaboration Build and maintain weekly and monthly reporting across international performance metrics; sales, conversion, content, and onsite behaviour, feeding insights into business reviews and commercial decision-making. Monitor competitor activity and international trends, reporting emerging opportunities within key growth markets. Collaborate across Trading, Marketing, Creative, and Operations teams to ensure all site activity aligns with the wider commercial calendar; liaise with Brand Marketing team on content and brand-led initiatives. Qualifications Minimum 2 years' experience in an Ecommerce, digital merchandising, or online trading role, ideally within DTC beauty or retail, with multi-market exposure. Proficiency with Shopify (product setup, collections, content); CMS/PIM platform experience essential. Strong analytical mindset with working knowledge of Google Analytics. Understanding of SEO best practices across product pages, category pages, and blog content. Attention to detail and ability to manage high content volumes accurately across markets under tight deadlines. Proactive, commercially minded, and highly organised - able to prioritise competing workstreams and see ideas through to delivery in a fast-paced environment. Strong collaborator with excellent interpersonal skills; educated to degree level or equivalent What Orveon Offers You You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as: "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions. "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice. Complimentary Products - Free and discounted products on new releases and fan-favorites. Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities. Community Engagement - Volunteer opportunities in the communities in which we live and work. Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply through our secure online portal.
Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £65k, plus excellent company benefits. Role Summary Triad Group Plc is seeking a skilled and experienced Senior C# Developer to join our dynamic team. As a Senior Developer, you will be responsible for designing, developing, and maintaining software applications using .Net Core with associated web frameworks (React, Blazer, Angular). You will collaborate with cross functional teams to understand project requirements, propose solutions, and deliver high quality code that meets our clients' needs. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35 year success story. Key Responsibilities Design, develop, and maintain C# applications, components, and systems. Write clean, efficient, and maintainable code following best practices and coding standards. Collaborate with cross functional teams including designers, product managers, and other developers to understand project requirements and deliver high quality solutions. Participate in code reviews to ensure code quality and provide constructive feedback to peers. Troubleshoot and debug software applications to resolve issues and optimise performance. Stay updated with the latest trends and technologies in web development and software engineering. Document code and technical specifications. Contribute to the continuous improvement of development processes and methodologies. Skills and Experience Relevant training, qualifications and experience in software development practices (Apprenticeship/Degree/Masters etc). 8+ years proven experience as a C# Developer or similar software development role. Proficiency in C# programming language and .NET framework including .Net Core. Strong understanding of object oriented programming principles. Experience with software development methodologies such as Agile or Scrum. Familiarity with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework). Excellent problem solving and analytical skills. Good communication and collaboration abilities. Ability to work independently and in a team environment. Strong attention to detail and dedication to delivering high quality work. Experience with front end technologies (HTML, CSS, JavaScript). Experience with version control systems (e.g., Git is preferred). Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle to work scheme. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
16/07/2026
Full time
Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £65k, plus excellent company benefits. Role Summary Triad Group Plc is seeking a skilled and experienced Senior C# Developer to join our dynamic team. As a Senior Developer, you will be responsible for designing, developing, and maintaining software applications using .Net Core with associated web frameworks (React, Blazer, Angular). You will collaborate with cross functional teams to understand project requirements, propose solutions, and deliver high quality code that meets our clients' needs. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35 year success story. Key Responsibilities Design, develop, and maintain C# applications, components, and systems. Write clean, efficient, and maintainable code following best practices and coding standards. Collaborate with cross functional teams including designers, product managers, and other developers to understand project requirements and deliver high quality solutions. Participate in code reviews to ensure code quality and provide constructive feedback to peers. Troubleshoot and debug software applications to resolve issues and optimise performance. Stay updated with the latest trends and technologies in web development and software engineering. Document code and technical specifications. Contribute to the continuous improvement of development processes and methodologies. Skills and Experience Relevant training, qualifications and experience in software development practices (Apprenticeship/Degree/Masters etc). 8+ years proven experience as a C# Developer or similar software development role. Proficiency in C# programming language and .NET framework including .Net Core. Strong understanding of object oriented programming principles. Experience with software development methodologies such as Agile or Scrum. Familiarity with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework). Excellent problem solving and analytical skills. Good communication and collaboration abilities. Ability to work independently and in a team environment. Strong attention to detail and dedication to delivering high quality work. Experience with front end technologies (HTML, CSS, JavaScript). Experience with version control systems (e.g., Git is preferred). Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle to work scheme. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
About the role You will be a key member of the UK&I accessibility and digital inclusion team, performing accessibility tests, assistive technology interoperability tests, writing accessibility conformance reports, and supporting design and developer teams during product creation. As a senior accessibility tester, you will also be responsible for mentoring and developing more junior members of the accessibility team. Responsibilities Providing quality assurance on projects and provide feedback to junior team members Mentoring and training new hires and junior members of the team so they understand our service methodology and work to a consistent standard Independently performing accessibility audits of web pages, desktop applications, and mobile apps, using accessibility testing tools and assistive technology products Writing and evaluating Accessibility Conformance Reports, describing accessibility issues and recommendations for resolving them Providing accessibility support to developer teams, either through consultancy or through contributing code snippets and suggestions Keeping up to date with the latest developments in accessibility and related fields Requirements 3 - 5 years of accessibility testing experience, especially manual testing experience High degree of initiative and autonomy coupled with an ability to function successfully as part of a team (in person and virtual) Direct previous experience in manually testing websites to ensure conformance to WCAG 2.2 - Level AA Hands on experience with Assistive Technology (e.g. screen readers, magnifiers, alternative input, etc and the ability to perform interoperability testing using these assistive technologies.) IAAP Web Accessibility Specialist certification or equivalent, such as Trusted Tester Version 5 (TTV5) Written and verbal communication skills - able to present status, facts, thoughts, and ideas in a clear, concise, convincing, and organized manner; flexibility and adaptability - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines Eligibility be eligible for BPSS Security clearance (Should have lived in UK for last 3 years continuously), SC level security clearance would be an advantage Benefits Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program Future career path Local Accessibility Test Manager Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. We are also a care leaver friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - UK Recruitment
16/07/2026
Full time
About the role You will be a key member of the UK&I accessibility and digital inclusion team, performing accessibility tests, assistive technology interoperability tests, writing accessibility conformance reports, and supporting design and developer teams during product creation. As a senior accessibility tester, you will also be responsible for mentoring and developing more junior members of the accessibility team. Responsibilities Providing quality assurance on projects and provide feedback to junior team members Mentoring and training new hires and junior members of the team so they understand our service methodology and work to a consistent standard Independently performing accessibility audits of web pages, desktop applications, and mobile apps, using accessibility testing tools and assistive technology products Writing and evaluating Accessibility Conformance Reports, describing accessibility issues and recommendations for resolving them Providing accessibility support to developer teams, either through consultancy or through contributing code snippets and suggestions Keeping up to date with the latest developments in accessibility and related fields Requirements 3 - 5 years of accessibility testing experience, especially manual testing experience High degree of initiative and autonomy coupled with an ability to function successfully as part of a team (in person and virtual) Direct previous experience in manually testing websites to ensure conformance to WCAG 2.2 - Level AA Hands on experience with Assistive Technology (e.g. screen readers, magnifiers, alternative input, etc and the ability to perform interoperability testing using these assistive technologies.) IAAP Web Accessibility Specialist certification or equivalent, such as Trusted Tester Version 5 (TTV5) Written and verbal communication skills - able to present status, facts, thoughts, and ideas in a clear, concise, convincing, and organized manner; flexibility and adaptability - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines Eligibility be eligible for BPSS Security clearance (Should have lived in UK for last 3 years continuously), SC level security clearance would be an advantage Benefits Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program Future career path Local Accessibility Test Manager Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. We are also a care leaver friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - UK Recruitment
Associate AI Solutions ArchitectApplylocations: United Kingdomtime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR111536 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. About the Role The Associate AI Solutions architect is an early-career technical specialist who supports customer-facing AI initiatives while developing expertise in Genesys Cloud AI solutions. Working closely with senior AI Architects, Solution Consultants, Sales teams, and Product Specialists, you will help demonstrate, prototype, and validate AI use cases for customers.This role is ideal for someone with a passion for AI, customer experience technology, and cloud platforms who wants to grow their technical and business skills in a fast-evolving industry. Key Responsibilities Support customer discovery sessions to understand business challenges, customer experience goals, and AI use cases. Assist in building demonstrations, proof-of-concepts, and prototype solutions using Genesys AI capabilities. Help configure and test AI-powered experiences such as virtual agents, agent assistance, knowledge search, and conversational AI workflows. Learn how enterprise AI solutions are designed and deployed, including integrations with APIs, business systems, and external data sources. Support the creation and maintenance of reusable demo environments, technical assets, and solution documentation. Participate in customer workshops, technical presentations, and product demonstrations alongside senior team members. Assist with sandbox and trial engagements by helping validate use cases, test functionality, and document outcomes. Collaborate with sales teams to prepare technical responses, solution recommendations, and customer presentations. Help gather customer feedback and share insights with Product Management and Engineering teams to improve Genesys AI solutions. Develop knowledge of AI concepts such as large language models (LLMs), retrieval-augmented generation (RAG), prompt design, and conversational AI best practices. Contribute to internal enablement activities, including documentation, knowledge sharing, and technical training materials. Requirements Education & Experience Bachelor's degree in Computer Science, Engineering, Information Technology, Data Science, or a related field, or equivalent practical experience. 0-2 years of experience in a technical, customer-facing, software, cloud, or AI-related role. Internship, university project, bootcamp, or personal project experience involving AI, software development, or cloud technologies is a plus.Technical Skills Basic understanding of AI, machine learning, natural language processing, or generative AI concepts. Familiarity with APIs, web services, and modern software applications. Foundational programming skills (Python preferred). Interest in learning cloud platforms, enterprise software, and customer experience technologies. Basic understanding of data structures, databases, and system integrations is beneficial.Communication & Collaboration Strong written and verbal communication skills. Ability to explain technical concepts clearly to different audiences. Strong problem-solving mindset and willingness to learn from experienced team members. Ability to work collaboratively across sales, technical, and product teams.Desired Attributes Curiosity about emerging AI technologies and their business applications. Passion for customer experience and digital transformation. Eagerness to learn, experiment, and grow technical expertise. Comfortable working in a fast-paced, collaborative environment.Languages Fluency in English Other language skills are a plus. What You'll Gain Hands-on experience with enterprise AI and customer experience technologies. Exposure to real-world customer engagements and AI solution design. Mentorship from experienced AI Architects and industry experts. Opportunities to develop technical, presentation, and consulting skills. A clear growth path toward senior technical and customer-facing roles within Genesys. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
16/07/2026
Full time
Associate AI Solutions ArchitectApplylocations: United Kingdomtime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR111536 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. About the Role The Associate AI Solutions architect is an early-career technical specialist who supports customer-facing AI initiatives while developing expertise in Genesys Cloud AI solutions. Working closely with senior AI Architects, Solution Consultants, Sales teams, and Product Specialists, you will help demonstrate, prototype, and validate AI use cases for customers.This role is ideal for someone with a passion for AI, customer experience technology, and cloud platforms who wants to grow their technical and business skills in a fast-evolving industry. Key Responsibilities Support customer discovery sessions to understand business challenges, customer experience goals, and AI use cases. Assist in building demonstrations, proof-of-concepts, and prototype solutions using Genesys AI capabilities. Help configure and test AI-powered experiences such as virtual agents, agent assistance, knowledge search, and conversational AI workflows. Learn how enterprise AI solutions are designed and deployed, including integrations with APIs, business systems, and external data sources. Support the creation and maintenance of reusable demo environments, technical assets, and solution documentation. Participate in customer workshops, technical presentations, and product demonstrations alongside senior team members. Assist with sandbox and trial engagements by helping validate use cases, test functionality, and document outcomes. Collaborate with sales teams to prepare technical responses, solution recommendations, and customer presentations. Help gather customer feedback and share insights with Product Management and Engineering teams to improve Genesys AI solutions. Develop knowledge of AI concepts such as large language models (LLMs), retrieval-augmented generation (RAG), prompt design, and conversational AI best practices. Contribute to internal enablement activities, including documentation, knowledge sharing, and technical training materials. Requirements Education & Experience Bachelor's degree in Computer Science, Engineering, Information Technology, Data Science, or a related field, or equivalent practical experience. 0-2 years of experience in a technical, customer-facing, software, cloud, or AI-related role. Internship, university project, bootcamp, or personal project experience involving AI, software development, or cloud technologies is a plus.Technical Skills Basic understanding of AI, machine learning, natural language processing, or generative AI concepts. Familiarity with APIs, web services, and modern software applications. Foundational programming skills (Python preferred). Interest in learning cloud platforms, enterprise software, and customer experience technologies. Basic understanding of data structures, databases, and system integrations is beneficial.Communication & Collaboration Strong written and verbal communication skills. Ability to explain technical concepts clearly to different audiences. Strong problem-solving mindset and willingness to learn from experienced team members. Ability to work collaboratively across sales, technical, and product teams.Desired Attributes Curiosity about emerging AI technologies and their business applications. Passion for customer experience and digital transformation. Eagerness to learn, experiment, and grow technical expertise. Comfortable working in a fast-paced, collaborative environment.Languages Fluency in English Other language skills are a plus. What You'll Gain Hands-on experience with enterprise AI and customer experience technologies. Exposure to real-world customer engagements and AI solution design. Mentorship from experienced AI Architects and industry experts. Opportunities to develop technical, presentation, and consulting skills. A clear growth path toward senior technical and customer-facing roles within Genesys. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Job description Join us at WWF-UK - Senior Digital Channels Analytics Manager Location: Living Planet Centre, Woking, Surrey Contract: Permanent, fulltime (35 hours) Hybrid working: Minimum 40% in person collaboration per month Salary: £45,167 Safeguarding level: Level One This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you'll hot desk among trees and gardens. About the role We're excited to be recruiting a Senior Digital Channels Analytics Manager to join WWF-UK. In this role, you'll lead our digital channel analytics capability across web, email, social and paid media, helping teams understand what is working, where we can improve and how digital activity supports supporter experience, engagement and meaningful action. You'll act as the organisational expert for digital channel analytics, providing the insight, standards and expertise needed to inform decisions across fundraising, communications and digital activity. You'll help ensure our digital data is robust, compliant and actionable, and that insight is used consistently to improve performance, planning and evaluation. You'll own and develop our digital analytics tools and platforms, including Google Analytics, Google Tag Manager, Hotjar, Hootsuite and native social analytics tools. You'll also support consistent campaign tracking, clear governance and accessible reporting across our digital estate. This role will involve providing high-quality insight across web, email, social and paid media, including social listening, sentiment analysis, paid media attribution, A/B testing and conversion optimisation. You'll work closely with teams and agencies to ensure tracking is set up effectively, learning is captured and insight is translated into practical recommendations. You'll also play an important role in supporting compliance, including cookie banner management and alignment with GDPR, ePrivacy and ICO guidance. Alongside this, you'll monitor emerging trends, technologies and changes in the digital media landscape, helping WWF-UK understand what they mean for analytics, measurement, SEO, GEO and brand traffic. Skills and experience Essential Significant experience working in a digital, new media or marketing analytics role Deep expertise in digital and social analytics, with the ability to interpret performance and identify strategic implications Advanced Google Analytics and Google Tag Manager expertise, including implementation, event tracking and data layer understanding Experience owning or managing digital analytics tools and platforms, with a strong focus on data quality, access controls, naming conventions and documentation Strong understanding of campaign tracking, attribution and digital measurement across web, email, social and paid media Experience delivering clear, accessible reports, dashboards and presentations that support decision-making Strong communication skills, with the ability to translate complex technical insight into clear, actionable guidance for different audiences Strong stakeholder management skills, with the ability to build trust in insight, recommendations and measurement approaches Understanding of data protection, GDPR and ePrivacy requirements relevant to digital analytics and measurement Ability to manage competing priorities and reporting needs while maintaining quality and consistency A proactive, analytical mindset with a focus on continuous improvement A clear commitment to WWF-UK's mission, values and ethical standards Desirable Experience using tools such as Hotjar, Hootsuite, Brandwatch, Looker Studio, Tableau or Power BI Experience using social analytics and listening tools, including sentiment analysis and competitor benchmarking Experience supporting paid digital media measurement across platforms such as Meta and Google Ads Experience working with fundraising, supporter or first-party data to inform insight and decision-making Experience with A/B testing and conversion optimisation tools, such as AB Tasty Experience with SEO and GEO tools such as Moz, Ahrefs or SEMrush Experience identifying emerging trends and technologies affecting digital media measurement, including developments in GEO and impacts on SEO and brand traffic Experience working in a charity, purpose-led or complex stakeholder environment Degree-level qualification or equivalent experience demonstrating strong digital, data or analytical capability What we offer We believe in rewarding our team with more than just a salary. Here's what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have theRight to Work in the UK. Unfortunately, we're unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we're bringing our world back to life. Protecting what's left isn't enough. We're racing to restore nature and prevent catastrophic climate change. And it's a race we can win with everyone's help. We're courageous, passionate, and driven by science. For more than 60 years we've been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don't do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We're proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
16/07/2026
Full time
Job description Join us at WWF-UK - Senior Digital Channels Analytics Manager Location: Living Planet Centre, Woking, Surrey Contract: Permanent, fulltime (35 hours) Hybrid working: Minimum 40% in person collaboration per month Salary: £45,167 Safeguarding level: Level One This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you'll hot desk among trees and gardens. About the role We're excited to be recruiting a Senior Digital Channels Analytics Manager to join WWF-UK. In this role, you'll lead our digital channel analytics capability across web, email, social and paid media, helping teams understand what is working, where we can improve and how digital activity supports supporter experience, engagement and meaningful action. You'll act as the organisational expert for digital channel analytics, providing the insight, standards and expertise needed to inform decisions across fundraising, communications and digital activity. You'll help ensure our digital data is robust, compliant and actionable, and that insight is used consistently to improve performance, planning and evaluation. You'll own and develop our digital analytics tools and platforms, including Google Analytics, Google Tag Manager, Hotjar, Hootsuite and native social analytics tools. You'll also support consistent campaign tracking, clear governance and accessible reporting across our digital estate. This role will involve providing high-quality insight across web, email, social and paid media, including social listening, sentiment analysis, paid media attribution, A/B testing and conversion optimisation. You'll work closely with teams and agencies to ensure tracking is set up effectively, learning is captured and insight is translated into practical recommendations. You'll also play an important role in supporting compliance, including cookie banner management and alignment with GDPR, ePrivacy and ICO guidance. Alongside this, you'll monitor emerging trends, technologies and changes in the digital media landscape, helping WWF-UK understand what they mean for analytics, measurement, SEO, GEO and brand traffic. Skills and experience Essential Significant experience working in a digital, new media or marketing analytics role Deep expertise in digital and social analytics, with the ability to interpret performance and identify strategic implications Advanced Google Analytics and Google Tag Manager expertise, including implementation, event tracking and data layer understanding Experience owning or managing digital analytics tools and platforms, with a strong focus on data quality, access controls, naming conventions and documentation Strong understanding of campaign tracking, attribution and digital measurement across web, email, social and paid media Experience delivering clear, accessible reports, dashboards and presentations that support decision-making Strong communication skills, with the ability to translate complex technical insight into clear, actionable guidance for different audiences Strong stakeholder management skills, with the ability to build trust in insight, recommendations and measurement approaches Understanding of data protection, GDPR and ePrivacy requirements relevant to digital analytics and measurement Ability to manage competing priorities and reporting needs while maintaining quality and consistency A proactive, analytical mindset with a focus on continuous improvement A clear commitment to WWF-UK's mission, values and ethical standards Desirable Experience using tools such as Hotjar, Hootsuite, Brandwatch, Looker Studio, Tableau or Power BI Experience using social analytics and listening tools, including sentiment analysis and competitor benchmarking Experience supporting paid digital media measurement across platforms such as Meta and Google Ads Experience working with fundraising, supporter or first-party data to inform insight and decision-making Experience with A/B testing and conversion optimisation tools, such as AB Tasty Experience with SEO and GEO tools such as Moz, Ahrefs or SEMrush Experience identifying emerging trends and technologies affecting digital media measurement, including developments in GEO and impacts on SEO and brand traffic Experience working in a charity, purpose-led or complex stakeholder environment Degree-level qualification or equivalent experience demonstrating strong digital, data or analytical capability What we offer We believe in rewarding our team with more than just a salary. Here's what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have theRight to Work in the UK. Unfortunately, we're unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we're bringing our world back to life. Protecting what's left isn't enough. We're racing to restore nature and prevent catastrophic climate change. And it's a race we can win with everyone's help. We're courageous, passionate, and driven by science. For more than 60 years we've been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don't do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We're proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
WWF-UK is seeking a Senior Digital Channels Analytics Manager to lead analytics across web, email, social and paid media, shaping how digital activity supports supporter experience, engagement and action. You will own analytics tools and governance, ensuring robust data practices, clear reporting and actionable insights for fundraising, communications and digital teams. This is a hybrid UK role based at Living Planet Centre, Woking.
16/07/2026
Full time
WWF-UK is seeking a Senior Digital Channels Analytics Manager to lead analytics across web, email, social and paid media, shaping how digital activity supports supporter experience, engagement and action. You will own analytics tools and governance, ensuring robust data practices, clear reporting and actionable insights for fundraising, communications and digital teams. This is a hybrid UK role based at Living Planet Centre, Woking.
This job is not accepting any more applications McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Company Description McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description We're searching for a Digital Product Performance Manager who thrives in fast, data heavy, high impact environments. You'll drive evidence led excellence across our app and web platforms and be the analytical engine of our lean digital product team - owning the insight, measurement, and delivery rigour that turn great ideas into high performing product experiences. While the Product Owner shapes the vision and roadmap, you'll own the evidence i.e. analytics, customer insight, requirements quality, optimisation, and performance measurement. If you love moving seamlessly between GA4 analysis, requirements workshops, UAT leadership, and day to day delivery with an external Scrum team, then this role is built for you. What you'll be doing You'll own digital performance measurement across our app and web platforms; building sharp KPIs, dashboards, and insights that keep the team focused on impact. You'll dig into GA4, SiteImprove, and experimentation tools to uncover trends, optimise journeys, and track post release performance, while managing data governance and consent tooling with precision. You'll shape customer evidence through journey mapping, usability reviews, and targeted research, translating insight into high quality user stories, BDD acceptance criteria, and clear delivery traceability. Day to day, you'll steer our external Scrum team via Azure DevOps, lead UAT through to release sign off, collaborate across Marketing, CRM, IT, and centre teams, and communicate performance and delivery updates clearly to non technical stakeholders. For a detailed description of the responsibilities, see theJob Description Qualifications Experience in digital product, product analysis, or business analysis. Sharp analytical judgement and the ability to turn complex data into actionable product decisions. Confident communication - translating analytics and technical detail for senior stakeholders. Proven collaboration with Product Owners, Scrum teams, and external delivery partners. Strong agile delivery capability: backlog refinement, sprint support, and traceability. Hands on UAT leadership and multi stream delivery organisation. Comfort operating in data heavy, fast moving digital environments. Expertise in GA4, SiteImprove, retail KPIs, experimentation, and funnel optimisation. Working knowledge of privacy, consent management, and enterprise CMS platforms. Additional Information Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%. Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Access special discounts at our Designer Outlets. Flexible Working: Hybrid working options where possible to accommodate your needs. International Exposure: Work with colleagues across eight countries within a global organization. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross country projects, international secondments, and a calendar of core development opportunities. Values Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference. Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. NP1 At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact England, United Kingdom of Great Britain and Northern Ireland
16/07/2026
Full time
This job is not accepting any more applications McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Company Description McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description We're searching for a Digital Product Performance Manager who thrives in fast, data heavy, high impact environments. You'll drive evidence led excellence across our app and web platforms and be the analytical engine of our lean digital product team - owning the insight, measurement, and delivery rigour that turn great ideas into high performing product experiences. While the Product Owner shapes the vision and roadmap, you'll own the evidence i.e. analytics, customer insight, requirements quality, optimisation, and performance measurement. If you love moving seamlessly between GA4 analysis, requirements workshops, UAT leadership, and day to day delivery with an external Scrum team, then this role is built for you. What you'll be doing You'll own digital performance measurement across our app and web platforms; building sharp KPIs, dashboards, and insights that keep the team focused on impact. You'll dig into GA4, SiteImprove, and experimentation tools to uncover trends, optimise journeys, and track post release performance, while managing data governance and consent tooling with precision. You'll shape customer evidence through journey mapping, usability reviews, and targeted research, translating insight into high quality user stories, BDD acceptance criteria, and clear delivery traceability. Day to day, you'll steer our external Scrum team via Azure DevOps, lead UAT through to release sign off, collaborate across Marketing, CRM, IT, and centre teams, and communicate performance and delivery updates clearly to non technical stakeholders. For a detailed description of the responsibilities, see theJob Description Qualifications Experience in digital product, product analysis, or business analysis. Sharp analytical judgement and the ability to turn complex data into actionable product decisions. Confident communication - translating analytics and technical detail for senior stakeholders. Proven collaboration with Product Owners, Scrum teams, and external delivery partners. Strong agile delivery capability: backlog refinement, sprint support, and traceability. Hands on UAT leadership and multi stream delivery organisation. Comfort operating in data heavy, fast moving digital environments. Expertise in GA4, SiteImprove, retail KPIs, experimentation, and funnel optimisation. Working knowledge of privacy, consent management, and enterprise CMS platforms. Additional Information Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%. Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Access special discounts at our Designer Outlets. Flexible Working: Hybrid working options where possible to accommodate your needs. International Exposure: Work with colleagues across eight countries within a global organization. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross country projects, international secondments, and a calendar of core development opportunities. Values Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference. Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. NP1 At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact England, United Kingdom of Great Britain and Northern Ireland
Senior Consultant - Business Analyst Practice: Transformation & Change Role Type: Permanent / FTC Location: London / Hybrid Reporting Line: Programme Manager / Lead Business Analyst Delta Capita is supporting a major financial services client on a large-scale digital change programme, delivering a series of proposition, naming and asset refresh changes across Private Banking and Wealth Management. The programme spans customer-facing, colleague-facing and operational assets, including websites, secure platforms, mobile and online banking, customer correspondence, operational documentation and supporting colleague tools. We are seeking an experienced Senior Consultant Business Analyst to work alongside the Programme Manager and Lead Business Analyst, taking ownership of impact assessment, requirements gathering and delivery mobilisation activity across a broad and evolving asset estate. This is a client-facing role suited to a confident Business Analyst who can operate independently, bring structure to ambiguity, and support less experienced team members. Responsibilities Lead impact assessments across customer and colleague-facing assets. Identify, analyse and document business requirements to a high standard. Identify and catalogue impacted assets, journeys, communications and documentation. Work closely with business stakeholders, asset owners and delivery teams to define required changes. Support delivery sequencing, prioritisation and dependency management. Facilitate workshops, working groups and stakeholder discussions. Maintain traceability between requirements, impacted assets and delivery outcomes. Support RAID management, governance reporting and decision tracking. Coordinate activity across multiple teams and delivery workstreams. Support programme planning, governance and mobilisation activities. Provide guidance and quality oversight to junior analysts supporting the workstream. Essential Experience Demonstrable Business Analyst experience on complex change programmes, ideally within a consulting environment. Strong track record in requirements gathering, analysis and documentation. Business impact assessment and process analysis experience. Strong stakeholder management across business and technology teams, including senior stakeholders. Experience coordinating multiple dependencies and delivery teams. Experience in financial services or other regulated environments. Excellent communication, facilitation and workshop skills. Ability to work independently in ambiguous and evolving environments. Desirable Experience Wealth and Investment Management experience. Experience using Jira and Confluence to support requirements management, stakeholder collaboration and delivery tracking. Digital channel change experience, including websites, mobile applications and online banking. Brand, proposition, naming or customer communication change initiatives. Content remediation or large-scale asset review programmes. Experience working with third-party suppliers and delivery partners. Key Skills Requirements gathering and analysis Impact assessment Stakeholder engagement Dependency management Workshop facilitation Problem solving and critical thinking Governance and reporting Planning and sequencing How We Work Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible; if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory. Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.
16/07/2026
Full time
Senior Consultant - Business Analyst Practice: Transformation & Change Role Type: Permanent / FTC Location: London / Hybrid Reporting Line: Programme Manager / Lead Business Analyst Delta Capita is supporting a major financial services client on a large-scale digital change programme, delivering a series of proposition, naming and asset refresh changes across Private Banking and Wealth Management. The programme spans customer-facing, colleague-facing and operational assets, including websites, secure platforms, mobile and online banking, customer correspondence, operational documentation and supporting colleague tools. We are seeking an experienced Senior Consultant Business Analyst to work alongside the Programme Manager and Lead Business Analyst, taking ownership of impact assessment, requirements gathering and delivery mobilisation activity across a broad and evolving asset estate. This is a client-facing role suited to a confident Business Analyst who can operate independently, bring structure to ambiguity, and support less experienced team members. Responsibilities Lead impact assessments across customer and colleague-facing assets. Identify, analyse and document business requirements to a high standard. Identify and catalogue impacted assets, journeys, communications and documentation. Work closely with business stakeholders, asset owners and delivery teams to define required changes. Support delivery sequencing, prioritisation and dependency management. Facilitate workshops, working groups and stakeholder discussions. Maintain traceability between requirements, impacted assets and delivery outcomes. Support RAID management, governance reporting and decision tracking. Coordinate activity across multiple teams and delivery workstreams. Support programme planning, governance and mobilisation activities. Provide guidance and quality oversight to junior analysts supporting the workstream. Essential Experience Demonstrable Business Analyst experience on complex change programmes, ideally within a consulting environment. Strong track record in requirements gathering, analysis and documentation. Business impact assessment and process analysis experience. Strong stakeholder management across business and technology teams, including senior stakeholders. Experience coordinating multiple dependencies and delivery teams. Experience in financial services or other regulated environments. Excellent communication, facilitation and workshop skills. Ability to work independently in ambiguous and evolving environments. Desirable Experience Wealth and Investment Management experience. Experience using Jira and Confluence to support requirements management, stakeholder collaboration and delivery tracking. Digital channel change experience, including websites, mobile applications and online banking. Brand, proposition, naming or customer communication change initiatives. Content remediation or large-scale asset review programmes. Experience working with third-party suppliers and delivery partners. Key Skills Requirements gathering and analysis Impact assessment Stakeholder engagement Dependency management Workshop facilitation Problem solving and critical thinking Governance and reporting Planning and sequencing How We Work Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible; if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory. Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.
We're looking for someone to take ownership of the operational backbone behind our development and support teams. Not a coder. Not a CTO. Someone who makes the machinery run - the people, the processes, the infrastructure, the compliance - so our talented developers can focus on what they do best: building brilliant work for our clients. This is a new role for Laser Red, and it's a big one. You'll sit in our Management Team, line manage our development and support teams, and be directly responsible for how our technical function operates day to day. If you're the kind of person who bridges the gap between technical teams and the wider business - someone who's equally comfortable in a 1:1 with a developer and a strategy meeting with directors - we want to hear from you. Full time, permanent position (35 hours a week) Location Hybrid - work from our Lincoln or Grimsby offices, or from home. (Must be a UK resident with a valid driving licence) Why This Role Exists As Laser Red has grown, our Lead Developers have taken on more and more management responsibility alongside their technical work. It's meant less time coding, less time mentoring, and less time doing the things they're genuinely brilliant at. This role fixes that. You'll take on the people management, operational oversight, and cross department coordination so our technical leads can get back to leading technically - setting standards, reviewing code, mentoring the team, and building great solutions. You don't need to be a web developer. You need to be a strong manager with a technical operations background who can earn the trust of a skilled team, bring structure without bureaucracy, and make things run better. What You'll Be Responsible For People management and team development. You'll line manage our development team of around 10 people (including our Lead Backend and Lead Frontend Developers) plus our Support Manager and their team. That means regular 1:1s, performance reviews, career development conversations, recruitment, onboarding, and being the person who handles the day to day people stuff - workload concerns, conflict resolution, wellbeing. You'll be their voice in the Management Team. Capacity planning and resource allocation. Making sure the right people are working on the right things at the right time. You'll own our internal scheduling and capacity tools, coordinate with Project Managers on project handovers, and keep an eye on utilisation - flagging burnout risks or gaps before they become problems. Infrastructure and hosting. We manage hosting across multiple providers for 150+ client websites. You'll own the hosting estate - performance, uptime, cost optimisation - and drive migration projects as we improve our infrastructure. You'll work alongside our senior developers on technical architecture decisions; they own the direction, you own the operations and execution. Security, compliance and governance. Cyber Essentials certification, GDPR compliance, accessibility standards, AI usage policy governance, and regular security reviews. You'll own the compliance posture for the business and liaise with external assessors and auditors as needed. R&D, innovation and continuous improvement. This is where it gets interesting. We want someone who's naturally curious about better ways of working - someone who'll research new tools, trial AI applications, evaluate emerging technologies, and then actually implement them across the team. Not just ideas, but execution. Training, rollout, adoption. You'll champion our innovation time and make sure it delivers real value back to the business. Tooling, systems and technical debt. We have internal tools for estimation, scheduling, and time tracking that need day to day management and adoption. You'll also own the technical debt backlog - the housekeeping that keeps our infrastructure clean and our projects maintainable. Documentation standards, staging site hygiene, repository management, backup cleanup. Reporting and data. Build and maintain operational dashboards that give leadership clear visibility on infrastructure costs, team utilisation, hosting profitability, and technical health. Not vanity metrics - useful data that drives decisions. Client facing technical advisory. Where the opportunity arises, you'll support our Account Managers on client conversations that involve digital systems, process improvement, or operational efficiency. Particularly with manufacturing, engineering, and industrial clients, your operational and systems expertise adds genuine commercial value. How This Role Works We want to be transparent about how this fits into the team. Our Lead Developers retain all technical authority. They own code standards, architecture decisions, code review, technical mentoring, and tooling choices. They're the people who decide how things are built and whether the quality is right. You own the operational layer around them. People management, resource planning, processes, infrastructure, compliance, reporting. You decide what gets worked on and when. You make sure the team has what they need. You handle the management overhead so the technical leads don't have to. The relationship works when both sides trust each other. You don't need to evaluate code quality - you need to listen to the people who can, champion their recommendations, and translate technical needs into business decisions. The absolute must haves: Proven experience managing technical teams. - doesn't have to be web or agency. Manufacturing, engineering, IT operations backgrounds are equally valid. What matters is you've managed skilled people and done it well. Strong IT operations and infrastructure knowledge. - server management, hosting, networking fundamentals. You understand the systems side of technology. Compliance experience. - GDPR, Cyber Essentials, ISO, accessibility standards, or equivalent. You've worked within compliance frameworks and ideally led a business through certification. Project management discipline. - you can take something from business case to delivery without losing the thread. You plan, you track, you deliver. Data literacy. - comfortable building reports and dashboards, making sense of operational metrics, and using data to drive decisions rather than gut feel. Genuinely good with people. - you build trust, you handle difficult conversations, you develop people. You can earn the respect of a team who know more about their craft than you do. Process improvement mindset. - Lean, continuous improvement, operational efficiency. You spot waste and fix it without creating bureaucracy. Curious about technology. - you actively research, trial, and implement better ways of working. AI, automation, new tools - you're the person who makes innovation actually happen. Comfortable in a small business. - we're a team of 33. You'll roll your sleeves up. There's no one to delegate everything to. Nice to have (but honestly, we can teach you): Agency, SaaS, or digital environment experience - even tangentially. If you've worked adjacent to web development, that helps. Linux server familiarity - command line, SSH, server administration. CI/CD and deployment pipeline understanding - even conceptually. Knowing what a release process looks like matters. ERP, MES, or scheduling tool experience - production planning, resource management, capacity systems. These skills transfer directly. Budget and CAPEX management - experience managing technology budgets and making the financial case for investment. Client advisory experience - advising businesses on digital transformation, systems implementation, or operational improvement. Manufacturing, engineering, or industrial sector background - our core client base is in these sectors. If you speak their language, that's a genuine advantage. Experience & Qualifications 3+ years managing technical teams in any sector Degree or equivalent experience in a relevant field (IT, business, engineering, operations) Any formal management training or qualifications are a bonus, but real world experience matters more Full UK driving licence What You'll Achieve in Your First 90 Days Month 1 - Meet every member of the dev and support teams. Understand our tools, systems, and how work flows through the business. Build relationships with the team leads and the wider Management Team. Month 2 - Start delivering quick wins: documentation gaps, hosting cost optimisation, process improvements. Take over 1:1s with the dev team. Establish a regular security review cadence. Begin building the operational dashboards leadership needs. Month 3 - Present a 6 month roadmap covering infrastructure, compliance, R&D priorities, and process improvements. Have at least one visible win the team can point to and say "that made my life easier." Establish a working rhythm where the Lead Developers feel empowered and supported. Here's what's in it for you! A seat at the table: You'll be part of the Management Team with direct input into how the business operates and grows. This isn't a middle management role that gets told what to do - you'll shape the direction of the technical function. Real autonomy: We'll give you the scope to make this role your own. We've told you what we need - how you deliver it is up to you. . click apply for full job details
16/07/2026
Full time
We're looking for someone to take ownership of the operational backbone behind our development and support teams. Not a coder. Not a CTO. Someone who makes the machinery run - the people, the processes, the infrastructure, the compliance - so our talented developers can focus on what they do best: building brilliant work for our clients. This is a new role for Laser Red, and it's a big one. You'll sit in our Management Team, line manage our development and support teams, and be directly responsible for how our technical function operates day to day. If you're the kind of person who bridges the gap between technical teams and the wider business - someone who's equally comfortable in a 1:1 with a developer and a strategy meeting with directors - we want to hear from you. Full time, permanent position (35 hours a week) Location Hybrid - work from our Lincoln or Grimsby offices, or from home. (Must be a UK resident with a valid driving licence) Why This Role Exists As Laser Red has grown, our Lead Developers have taken on more and more management responsibility alongside their technical work. It's meant less time coding, less time mentoring, and less time doing the things they're genuinely brilliant at. This role fixes that. You'll take on the people management, operational oversight, and cross department coordination so our technical leads can get back to leading technically - setting standards, reviewing code, mentoring the team, and building great solutions. You don't need to be a web developer. You need to be a strong manager with a technical operations background who can earn the trust of a skilled team, bring structure without bureaucracy, and make things run better. What You'll Be Responsible For People management and team development. You'll line manage our development team of around 10 people (including our Lead Backend and Lead Frontend Developers) plus our Support Manager and their team. That means regular 1:1s, performance reviews, career development conversations, recruitment, onboarding, and being the person who handles the day to day people stuff - workload concerns, conflict resolution, wellbeing. You'll be their voice in the Management Team. Capacity planning and resource allocation. Making sure the right people are working on the right things at the right time. You'll own our internal scheduling and capacity tools, coordinate with Project Managers on project handovers, and keep an eye on utilisation - flagging burnout risks or gaps before they become problems. Infrastructure and hosting. We manage hosting across multiple providers for 150+ client websites. You'll own the hosting estate - performance, uptime, cost optimisation - and drive migration projects as we improve our infrastructure. You'll work alongside our senior developers on technical architecture decisions; they own the direction, you own the operations and execution. Security, compliance and governance. Cyber Essentials certification, GDPR compliance, accessibility standards, AI usage policy governance, and regular security reviews. You'll own the compliance posture for the business and liaise with external assessors and auditors as needed. R&D, innovation and continuous improvement. This is where it gets interesting. We want someone who's naturally curious about better ways of working - someone who'll research new tools, trial AI applications, evaluate emerging technologies, and then actually implement them across the team. Not just ideas, but execution. Training, rollout, adoption. You'll champion our innovation time and make sure it delivers real value back to the business. Tooling, systems and technical debt. We have internal tools for estimation, scheduling, and time tracking that need day to day management and adoption. You'll also own the technical debt backlog - the housekeeping that keeps our infrastructure clean and our projects maintainable. Documentation standards, staging site hygiene, repository management, backup cleanup. Reporting and data. Build and maintain operational dashboards that give leadership clear visibility on infrastructure costs, team utilisation, hosting profitability, and technical health. Not vanity metrics - useful data that drives decisions. Client facing technical advisory. Where the opportunity arises, you'll support our Account Managers on client conversations that involve digital systems, process improvement, or operational efficiency. Particularly with manufacturing, engineering, and industrial clients, your operational and systems expertise adds genuine commercial value. How This Role Works We want to be transparent about how this fits into the team. Our Lead Developers retain all technical authority. They own code standards, architecture decisions, code review, technical mentoring, and tooling choices. They're the people who decide how things are built and whether the quality is right. You own the operational layer around them. People management, resource planning, processes, infrastructure, compliance, reporting. You decide what gets worked on and when. You make sure the team has what they need. You handle the management overhead so the technical leads don't have to. The relationship works when both sides trust each other. You don't need to evaluate code quality - you need to listen to the people who can, champion their recommendations, and translate technical needs into business decisions. The absolute must haves: Proven experience managing technical teams. - doesn't have to be web or agency. Manufacturing, engineering, IT operations backgrounds are equally valid. What matters is you've managed skilled people and done it well. Strong IT operations and infrastructure knowledge. - server management, hosting, networking fundamentals. You understand the systems side of technology. Compliance experience. - GDPR, Cyber Essentials, ISO, accessibility standards, or equivalent. You've worked within compliance frameworks and ideally led a business through certification. Project management discipline. - you can take something from business case to delivery without losing the thread. You plan, you track, you deliver. Data literacy. - comfortable building reports and dashboards, making sense of operational metrics, and using data to drive decisions rather than gut feel. Genuinely good with people. - you build trust, you handle difficult conversations, you develop people. You can earn the respect of a team who know more about their craft than you do. Process improvement mindset. - Lean, continuous improvement, operational efficiency. You spot waste and fix it without creating bureaucracy. Curious about technology. - you actively research, trial, and implement better ways of working. AI, automation, new tools - you're the person who makes innovation actually happen. Comfortable in a small business. - we're a team of 33. You'll roll your sleeves up. There's no one to delegate everything to. Nice to have (but honestly, we can teach you): Agency, SaaS, or digital environment experience - even tangentially. If you've worked adjacent to web development, that helps. Linux server familiarity - command line, SSH, server administration. CI/CD and deployment pipeline understanding - even conceptually. Knowing what a release process looks like matters. ERP, MES, or scheduling tool experience - production planning, resource management, capacity systems. These skills transfer directly. Budget and CAPEX management - experience managing technology budgets and making the financial case for investment. Client advisory experience - advising businesses on digital transformation, systems implementation, or operational improvement. Manufacturing, engineering, or industrial sector background - our core client base is in these sectors. If you speak their language, that's a genuine advantage. Experience & Qualifications 3+ years managing technical teams in any sector Degree or equivalent experience in a relevant field (IT, business, engineering, operations) Any formal management training or qualifications are a bonus, but real world experience matters more Full UK driving licence What You'll Achieve in Your First 90 Days Month 1 - Meet every member of the dev and support teams. Understand our tools, systems, and how work flows through the business. Build relationships with the team leads and the wider Management Team. Month 2 - Start delivering quick wins: documentation gaps, hosting cost optimisation, process improvements. Take over 1:1s with the dev team. Establish a regular security review cadence. Begin building the operational dashboards leadership needs. Month 3 - Present a 6 month roadmap covering infrastructure, compliance, R&D priorities, and process improvements. Have at least one visible win the team can point to and say "that made my life easier." Establish a working rhythm where the Lead Developers feel empowered and supported. Here's what's in it for you! A seat at the table: You'll be part of the Management Team with direct input into how the business operates and grows. This isn't a middle management role that gets told what to do - you'll shape the direction of the technical function. Real autonomy: We'll give you the scope to make this role your own. We've told you what we need - how you deliver it is up to you. . click apply for full job details
Job Title: Digital Project Manager Location: Birmingham Salary: £34,000 - £42,500 per annum Position: Permanent, Full-Time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: You will own delivery from discovery and planning through to handover, managing mid to high-tier projects with light oversight: scope, timeline, budget, quality, risk, dependencies, customer communication, and delivery outcomes. You will keep projects under control, surface risks early, escalate with options and context, and maintain forward motion. You will work confidently across both Agile and waterfall delivery, with strong stakeholder management, commercial awareness, attention to detail, and clear, decision-ready communication. You will be confident with stakeholders at all levels, including senior or assertive ones, while staying calm, constructive, and outcome-focused. You will translate business objectives into clear requirements, priorities, specifications, tickets, and delivery plans, working across customers, internal teams, and external suppliers to manage expectations, resolve issues, influence decisions, and guide delivery towards the right outcome. Deliverables and Responsibilities: Deliver end-to-end project management across both Agile and waterfall, owning scope, timeline, budget, quality, risk, dependencies, and outcomes Lead discovery and planning, turning business objectives into clear requirements, priorities, specifications, tickets, and delivery plans Own client success by managing expectations, setting boundaries, resolving issues early, and guiding customers towards the right outcome Maintain project control with a live RAID view of risks, issues, assumptions, dependencies, and decisions, escalating early with options and a recommendation Protect scope, budget, margin, and commercial value through disciplined change control Communicate clearly across meetings, email, phone, video, and in person, and produce decision-ready reporting for customers and internal stakeholders covering status, risks, budget, and next actions Coordinate internal teams and external suppliers, keeping responsibilities, dependencies, handovers, and outputs well defined Oversee quality and acceptance, including UAT coordination, ensuring work meets agreed specifications, designs, and end-user needs Manage support workflow where required, handling client requests and issues clearly and promptly Drive continuous improvement by spotting recurring issues and improving documentation, reporting, templates, and ways of working About you: Skills: Ability to run mid to high-tier, complex IT projects independently with light oversight, across both Agile and waterfall Strong stakeholder management across different business levels and stakeholder styles Clear, executive-ready communication of status, risks, decisions, options, and next steps Ability to influence decisions and maintain forward motion without direct authority Strong listening and requirements gathering, turning business objectives into clear specifications, tickets, and delivery plans Excellent attention to detail, spotting risks, dependencies, knock-on effects, and wider impacts Sound problem-solving, risk management, escalation judgement, and practical mitigation Commercial awareness: scope protection, budget tracking, change control, and margin impact Ability to manage trade-offs across customer needs, budget, timeline, quality, scope, and internal capacity Competence with project management tools, spreadsheets, documents, and AI-enabled productivity methods Ability to work under pressure, manage competing priorities, and hold quality, control, and clear communication Willingness to learn quickly, use resources well, and seek support appropriately Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.
16/07/2026
Full time
Job Title: Digital Project Manager Location: Birmingham Salary: £34,000 - £42,500 per annum Position: Permanent, Full-Time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: You will own delivery from discovery and planning through to handover, managing mid to high-tier projects with light oversight: scope, timeline, budget, quality, risk, dependencies, customer communication, and delivery outcomes. You will keep projects under control, surface risks early, escalate with options and context, and maintain forward motion. You will work confidently across both Agile and waterfall delivery, with strong stakeholder management, commercial awareness, attention to detail, and clear, decision-ready communication. You will be confident with stakeholders at all levels, including senior or assertive ones, while staying calm, constructive, and outcome-focused. You will translate business objectives into clear requirements, priorities, specifications, tickets, and delivery plans, working across customers, internal teams, and external suppliers to manage expectations, resolve issues, influence decisions, and guide delivery towards the right outcome. Deliverables and Responsibilities: Deliver end-to-end project management across both Agile and waterfall, owning scope, timeline, budget, quality, risk, dependencies, and outcomes Lead discovery and planning, turning business objectives into clear requirements, priorities, specifications, tickets, and delivery plans Own client success by managing expectations, setting boundaries, resolving issues early, and guiding customers towards the right outcome Maintain project control with a live RAID view of risks, issues, assumptions, dependencies, and decisions, escalating early with options and a recommendation Protect scope, budget, margin, and commercial value through disciplined change control Communicate clearly across meetings, email, phone, video, and in person, and produce decision-ready reporting for customers and internal stakeholders covering status, risks, budget, and next actions Coordinate internal teams and external suppliers, keeping responsibilities, dependencies, handovers, and outputs well defined Oversee quality and acceptance, including UAT coordination, ensuring work meets agreed specifications, designs, and end-user needs Manage support workflow where required, handling client requests and issues clearly and promptly Drive continuous improvement by spotting recurring issues and improving documentation, reporting, templates, and ways of working About you: Skills: Ability to run mid to high-tier, complex IT projects independently with light oversight, across both Agile and waterfall Strong stakeholder management across different business levels and stakeholder styles Clear, executive-ready communication of status, risks, decisions, options, and next steps Ability to influence decisions and maintain forward motion without direct authority Strong listening and requirements gathering, turning business objectives into clear specifications, tickets, and delivery plans Excellent attention to detail, spotting risks, dependencies, knock-on effects, and wider impacts Sound problem-solving, risk management, escalation judgement, and practical mitigation Commercial awareness: scope protection, budget tracking, change control, and margin impact Ability to manage trade-offs across customer needs, budget, timeline, quality, scope, and internal capacity Competence with project management tools, spreadsheets, documents, and AI-enabled productivity methods Ability to work under pressure, manage competing priorities, and hold quality, control, and clear communication Willingness to learn quickly, use resources well, and seek support appropriately Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.
Job Title: Digital Junior Project Manager Location: Birmingham Salary: £28,000 - £34,000 per annum Position: Permanent, Full-Time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: You will join as a Junior Project Manager, reporting to and supporting the Programme Manager. You will help run projects day to day: coordinating tasks, communicating with customers, and keeping delivery on time and on budget. With support and guidance, you will also take the lead on small to medium projects of your own. We understand you may not have worked in an app development company before, so we are looking for evidence of transferable skills: someone who works well with the team, picks things up quickly, and is ready to grow into the role. Deliverables and Responsibilities: Support project delivery by liaising with customers by email and phone, providing regular updates Coordinate and maintain project systems, logging and progressing issues, tasks, and client requests promptly Attend internal and external meetings, capturing clear notes, actions, and outcomes Test web and mobile applications from an end-user perspective, capturing and tracking customer feedback Liaise with external suppliers to coordinate outputs and keep them aligned with project requirements and timelines Contribute to project documentation, including describing features from wireframes and updating specifications Monitor project progress, maintain a simple RAID log, and escalate concerns appropriately Run assigned projects from initiation to delivery, meeting agreed scope, timelines, and communication standards About you: Skills: To perform this role well, you should be able to demonstrate: A strong willingness and ability to learn on the job, picking up new skills quickly using available resources and team support Understanding of customer requirements, needs, and motivations, responding with empathy and care A proactive, problem-solving mindset, analysing situations logically Strong organisational skills, prioritising work effectively across multiple projects and deadlines Clear, professional written and verbal communication, explaining information confidently A customer-focused approach, delivering a high standard of service while staying fair and balanced Competence with common productivity and project management tools, including Word, Excel (basic formulas), and Jira, plus confidence using AI productivity tools Strengths: Strengths are the traits we enjoy using, do often, and are good at. To perform this role well, you should bring: Integrity Attention to detail Perseverance Team player Curiosity Customer excellence Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.
16/07/2026
Full time
Job Title: Digital Junior Project Manager Location: Birmingham Salary: £28,000 - £34,000 per annum Position: Permanent, Full-Time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: You will join as a Junior Project Manager, reporting to and supporting the Programme Manager. You will help run projects day to day: coordinating tasks, communicating with customers, and keeping delivery on time and on budget. With support and guidance, you will also take the lead on small to medium projects of your own. We understand you may not have worked in an app development company before, so we are looking for evidence of transferable skills: someone who works well with the team, picks things up quickly, and is ready to grow into the role. Deliverables and Responsibilities: Support project delivery by liaising with customers by email and phone, providing regular updates Coordinate and maintain project systems, logging and progressing issues, tasks, and client requests promptly Attend internal and external meetings, capturing clear notes, actions, and outcomes Test web and mobile applications from an end-user perspective, capturing and tracking customer feedback Liaise with external suppliers to coordinate outputs and keep them aligned with project requirements and timelines Contribute to project documentation, including describing features from wireframes and updating specifications Monitor project progress, maintain a simple RAID log, and escalate concerns appropriately Run assigned projects from initiation to delivery, meeting agreed scope, timelines, and communication standards About you: Skills: To perform this role well, you should be able to demonstrate: A strong willingness and ability to learn on the job, picking up new skills quickly using available resources and team support Understanding of customer requirements, needs, and motivations, responding with empathy and care A proactive, problem-solving mindset, analysing situations logically Strong organisational skills, prioritising work effectively across multiple projects and deadlines Clear, professional written and verbal communication, explaining information confidently A customer-focused approach, delivering a high standard of service while staying fair and balanced Competence with common productivity and project management tools, including Word, Excel (basic formulas), and Jira, plus confidence using AI productivity tools Strengths: Strengths are the traits we enjoy using, do often, and are good at. To perform this role well, you should bring: Integrity Attention to detail Perseverance Team player Curiosity Customer excellence Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.
Deadline: 10am, Monday 22nd June The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK's leading professions. The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once. The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital. Main duties Events and programme delivery: Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement. Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person. Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required. Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities. Student and Stakeholder Communications Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers. Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes. Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages. Supporting the Communications Team to update and develop content on the Trust's website, marketing materials and newsletters. Liaising with external stakeholders to support logistical and administrative elements of programme delivery. Applications, administration and data Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems. Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps. Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation. Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle. Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes. Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics. Person Specification We welcome applications from individuals who have experience in: Has enthusiasm for and experience of working with young people from diverse backgrounds Has a high degree of initiative and the ability to take responsibility for projects with support Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines Is adaptable and a quick learner Understands the importance of accurate record keeping and processes Working within or an understanding of the not-for-profit sector Excellent verbal and written communication and strong analytical skills High attention to detail and confidence working with data, spreadsheets and CRM or database systems Ability to follow processes accurately while also spotting where processes could be improved We are also looking for an individual who: Has knowledge and experience of the higher education and/or education sectors Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings Is sympathetic to the aims of the Trust and its mission to address educational disadvantage Personable, flexible and discreet; able to fit into a small team Able to create engaging content in a variety of forms Is eligible to work in the UK (see here for information about right to work) Terms of Appointment Contract: Full-time, Permanent Salary: £30,800-£31,500 Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager. Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies. A DBS check may be required Scroll down to find out about our staff benefits! Please note that your application should be submitted in one go - you can view the questions by clicking on the link if you would like to prepare in advance. Interviews Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July. Safeguarding statement The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust. Contextual recruitment The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment. We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
16/07/2026
Full time
Deadline: 10am, Monday 22nd June The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK's leading professions. The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once. The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital. Main duties Events and programme delivery: Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement. Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person. Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required. Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities. Student and Stakeholder Communications Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers. Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes. Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages. Supporting the Communications Team to update and develop content on the Trust's website, marketing materials and newsletters. Liaising with external stakeholders to support logistical and administrative elements of programme delivery. Applications, administration and data Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems. Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps. Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation. Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle. Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes. Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics. Person Specification We welcome applications from individuals who have experience in: Has enthusiasm for and experience of working with young people from diverse backgrounds Has a high degree of initiative and the ability to take responsibility for projects with support Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines Is adaptable and a quick learner Understands the importance of accurate record keeping and processes Working within or an understanding of the not-for-profit sector Excellent verbal and written communication and strong analytical skills High attention to detail and confidence working with data, spreadsheets and CRM or database systems Ability to follow processes accurately while also spotting where processes could be improved We are also looking for an individual who: Has knowledge and experience of the higher education and/or education sectors Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings Is sympathetic to the aims of the Trust and its mission to address educational disadvantage Personable, flexible and discreet; able to fit into a small team Able to create engaging content in a variety of forms Is eligible to work in the UK (see here for information about right to work) Terms of Appointment Contract: Full-time, Permanent Salary: £30,800-£31,500 Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager. Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies. A DBS check may be required Scroll down to find out about our staff benefits! Please note that your application should be submitted in one go - you can view the questions by clicking on the link if you would like to prepare in advance. Interviews Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July. Safeguarding statement The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust. Contextual recruitment The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment. We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Business Analyst - CRM Application Deadline: 27 July 2026 Department: Information Services Employment Type: Fixed Term - Full Time Location: Burford Reporting To: CRM Project Manager Compensation: £36,500 - £42,000 / year Description Contract: 35 hours per week, 12 month fixed term contract Salary: £36,500 - £42,000 Location: Burford, Oxfordshire (hybrid working, minimum two days per week in the office). Closing date: Sunday 26th July 2026 We are recruiting for a Business Analyst who loves connecting people, processes, and technology. At Blue Cross, our Information Services Directorate is on a mission to deliver solutions that keep our vital services running smoothly. We are looking for an engaging Business Analyst to act as the bridge between our technical environments and our operational teams. More about the role Blue Cross has a significant technology programme, called Central Platform, that is based on Microsoft Dynamics CRM. It includes an active project to develop a new operational system for our Rehoming and Fostering Services. As the lead Business Analyst, your role will be involved in all stages of the project lifecycle from the elicitation of requirements all the way through to user acceptance testing, implementation and service transition. You will work collaboratively with the Blue Cross teams identifying short and long term needs, defining clear needs, working alongside our technical teams and external delivery partners to translate business requirements into solution designs that are user-friendly. Beyond the technology and data, you will champion the human side of change. This includes undertaking impact analysis, supporting go live readiness, and contributing to training materials and user guidance to ensure the successful adoption of new systems across Blue Cross. This is a 12 month fixed term contract based at our Burford office. This is a hybrid role and you must be able to work from Burford twice a week. About you You are a highly analytical and structured thinker who genuinely enjoys breaking down complex problems into clear, actionable requirements. You are an excellent communicator, with a proven ability to translate complex concepts into accessible, meaningful language for non technical audiences. You navigate risks, dependencies and shifting priorities with strong judgment and a proactive, self motivated approach. You also bring a solid foundation in CRM systems, ideally with Microsoft Dynamics 365. Building trusted, collaborative relationships is something you should be great at. You are completely comfortable engaging with stakeholders at all levels, including senior leaders and operational teams, and you know how to constructively challenge and influence decision making to get the best possible outcomes. Above all, you operate with a high degree of professionalism, discretion, and compliance. You will be confident working with third party developers as a key part of the role involves working with our partners throughout the project lifecycle. Essential Qualifications, Skills, and Experience Proven experience in business analysis across systems, processes or organisational change, exploring business scenarios to define recommendations for process definition and improvement. Strong requirements elicitation managing business and functional requirements through the entire delivery lifecycle. Experience working with CRM systems, ideally Microsoft Dynamics 365. Experience delivering CRM implementations, enhancements or transformation initiatives. Experience of process design and modelling. Ability to translate business needs into structured requirements and specifications. Strong stakeholder management and communication skills. Experience supporting solution design, testing and validation activities. Analytical thinking and problem solving capability. Understanding of change impacts and supporting adoption. Ability to demonstrate, understand and apply Blue Cross values. Desirable Qualifications, Skills, and Experience Microsoft Dynamics certification. Understanding of CRM data structures, processes and integrations. Experience with digital platforms, websites or marketing technologies. BCS Business Analysis qualification or equivalent. Experience working within a not for profit. Blue Cross benefits Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays). Programmes for physical and mental wellbeing support. Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family. Health cash plan. Unlimited access to an employee assistance programme. Pension scheme with enhanced employer contribution. Professional fees paid with Continuing Professional Development and personal development support. Life assurance. 20% discount on Pet Plan pet insurance. Enhanced family friendly policies. Recognition scheme. Annual volunteer days. Charity worker discounts across a variety of retailers.
16/07/2026
Full time
Business Analyst - CRM Application Deadline: 27 July 2026 Department: Information Services Employment Type: Fixed Term - Full Time Location: Burford Reporting To: CRM Project Manager Compensation: £36,500 - £42,000 / year Description Contract: 35 hours per week, 12 month fixed term contract Salary: £36,500 - £42,000 Location: Burford, Oxfordshire (hybrid working, minimum two days per week in the office). Closing date: Sunday 26th July 2026 We are recruiting for a Business Analyst who loves connecting people, processes, and technology. At Blue Cross, our Information Services Directorate is on a mission to deliver solutions that keep our vital services running smoothly. We are looking for an engaging Business Analyst to act as the bridge between our technical environments and our operational teams. More about the role Blue Cross has a significant technology programme, called Central Platform, that is based on Microsoft Dynamics CRM. It includes an active project to develop a new operational system for our Rehoming and Fostering Services. As the lead Business Analyst, your role will be involved in all stages of the project lifecycle from the elicitation of requirements all the way through to user acceptance testing, implementation and service transition. You will work collaboratively with the Blue Cross teams identifying short and long term needs, defining clear needs, working alongside our technical teams and external delivery partners to translate business requirements into solution designs that are user-friendly. Beyond the technology and data, you will champion the human side of change. This includes undertaking impact analysis, supporting go live readiness, and contributing to training materials and user guidance to ensure the successful adoption of new systems across Blue Cross. This is a 12 month fixed term contract based at our Burford office. This is a hybrid role and you must be able to work from Burford twice a week. About you You are a highly analytical and structured thinker who genuinely enjoys breaking down complex problems into clear, actionable requirements. You are an excellent communicator, with a proven ability to translate complex concepts into accessible, meaningful language for non technical audiences. You navigate risks, dependencies and shifting priorities with strong judgment and a proactive, self motivated approach. You also bring a solid foundation in CRM systems, ideally with Microsoft Dynamics 365. Building trusted, collaborative relationships is something you should be great at. You are completely comfortable engaging with stakeholders at all levels, including senior leaders and operational teams, and you know how to constructively challenge and influence decision making to get the best possible outcomes. Above all, you operate with a high degree of professionalism, discretion, and compliance. You will be confident working with third party developers as a key part of the role involves working with our partners throughout the project lifecycle. Essential Qualifications, Skills, and Experience Proven experience in business analysis across systems, processes or organisational change, exploring business scenarios to define recommendations for process definition and improvement. Strong requirements elicitation managing business and functional requirements through the entire delivery lifecycle. Experience working with CRM systems, ideally Microsoft Dynamics 365. Experience delivering CRM implementations, enhancements or transformation initiatives. Experience of process design and modelling. Ability to translate business needs into structured requirements and specifications. Strong stakeholder management and communication skills. Experience supporting solution design, testing and validation activities. Analytical thinking and problem solving capability. Understanding of change impacts and supporting adoption. Ability to demonstrate, understand and apply Blue Cross values. Desirable Qualifications, Skills, and Experience Microsoft Dynamics certification. Understanding of CRM data structures, processes and integrations. Experience with digital platforms, websites or marketing technologies. BCS Business Analysis qualification or equivalent. Experience working within a not for profit. Blue Cross benefits Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays). Programmes for physical and mental wellbeing support. Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family. Health cash plan. Unlimited access to an employee assistance programme. Pension scheme with enhanced employer contribution. Professional fees paid with Continuing Professional Development and personal development support. Life assurance. 20% discount on Pet Plan pet insurance. Enhanced family friendly policies. Recognition scheme. Annual volunteer days. Charity worker discounts across a variety of retailers.
Business Analyst - CRM Application Deadline: 27 July 2026 Department: Information Services Employment Type: Fixed Term - Full Time Location: Burford Reporting To: CRM Project Manager Compensation: £36,500 - £42,000 / year Description Contract: 35 hours per week, 12 month fixed term contract Salary: £36,500 - £42,000 Location: Burford, Oxfordshire (hybrid working, minimum two days per week in the office). Closing date: Sunday 26th July 2026 We are recruiting for a Business Analyst who loves connecting people, processes, and technology. At Blue Cross, our Information Services Directorate is on a mission to deliver solutions that keep our vital services running smoothly. We are looking for an engaging Business Analyst to act as the bridge between our technical environments and our operational teams. More about the role Blue Cross has a significant technology programme, called Central Platform, that is based on Microsoft Dynamics CRM. It includes an active project to develop a new operational system for our Rehoming and Fostering Services. As the lead Business Analyst, your role will be involved in all stages of the project lifecycle from the elicitation of requirements all the way through to user acceptance testing, implementation and service transition. You will work collaboratively with the Blue Cross teams identifying short and long term needs, defining clear needs, working alongside our technical teams and external delivery partners to translate business requirements into solution designs that are user-friendly. Beyond the technology and data, you will champion the human side of change. This includes undertaking impact analysis, supporting go live readiness, and contributing to training materials and user guidance to ensure the successful adoption of new systems across Blue Cross. This is a 12 month fixed term contract based at our Burford office. This is a hybrid role and you must be able to work from Burford twice a week. About you You are a highly analytical and structured thinker who genuinely enjoys breaking down complex problems into clear, actionable requirements. You are an excellent communicator, with a proven ability to translate complex concepts into accessible, meaningful language for non technical audiences. You navigate risks, dependencies and shifting priorities with strong judgment and a proactive, self motivated approach. You also bring a solid foundation in CRM systems, ideally with Microsoft Dynamics 365. Building trusted, collaborative relationships is something you should be great at. You are completely comfortable engaging with stakeholders at all levels, including senior leaders and operational teams, and you know how to constructively challenge and influence decision making to get the best possible outcomes. Above all, you operate with a high degree of professionalism, discretion, and compliance. You will be confident working with third party developers as a key part of the role involves working with our partners throughout the project lifecycle. Essential Qualifications, Skills, and Experience Proven experience in business analysis across systems, processes or organisational change, exploring business scenarios to define recommendations for process definition and improvement. Strong requirements elicitation managing business and functional requirements through the entire delivery lifecycle. Experience working with CRM systems, ideally Microsoft Dynamics 365. Experience delivering CRM implementations, enhancements or transformation initiatives. Experience of process design and modelling. Ability to translate business needs into structured requirements and specifications. Strong stakeholder management and communication skills. Experience supporting solution design, testing and validation activities. Analytical thinking and problem solving capability. Understanding of change impacts and supporting adoption. Ability to demonstrate, understand and apply Blue Cross values. Desirable Qualifications, Skills, and Experience Microsoft Dynamics certification. Understanding of CRM data structures, processes and integrations. Experience with digital platforms, websites or marketing technologies. BCS Business Analysis qualification or equivalent. Experience working within a not for profit. Blue Cross benefits Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays). Programmes for physical and mental wellbeing support. Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family. Health cash plan. Unlimited access to an employee assistance programme. Pension scheme with enhanced employer contribution. Professional fees paid with Continuing Professional Development and personal development support. Life assurance. 20% discount on Pet Plan pet insurance. Enhanced family friendly policies. Recognition scheme. Annual volunteer days. Charity worker discounts across a variety of retailers.
16/07/2026
Full time
Business Analyst - CRM Application Deadline: 27 July 2026 Department: Information Services Employment Type: Fixed Term - Full Time Location: Burford Reporting To: CRM Project Manager Compensation: £36,500 - £42,000 / year Description Contract: 35 hours per week, 12 month fixed term contract Salary: £36,500 - £42,000 Location: Burford, Oxfordshire (hybrid working, minimum two days per week in the office). Closing date: Sunday 26th July 2026 We are recruiting for a Business Analyst who loves connecting people, processes, and technology. At Blue Cross, our Information Services Directorate is on a mission to deliver solutions that keep our vital services running smoothly. We are looking for an engaging Business Analyst to act as the bridge between our technical environments and our operational teams. More about the role Blue Cross has a significant technology programme, called Central Platform, that is based on Microsoft Dynamics CRM. It includes an active project to develop a new operational system for our Rehoming and Fostering Services. As the lead Business Analyst, your role will be involved in all stages of the project lifecycle from the elicitation of requirements all the way through to user acceptance testing, implementation and service transition. You will work collaboratively with the Blue Cross teams identifying short and long term needs, defining clear needs, working alongside our technical teams and external delivery partners to translate business requirements into solution designs that are user-friendly. Beyond the technology and data, you will champion the human side of change. This includes undertaking impact analysis, supporting go live readiness, and contributing to training materials and user guidance to ensure the successful adoption of new systems across Blue Cross. This is a 12 month fixed term contract based at our Burford office. This is a hybrid role and you must be able to work from Burford twice a week. About you You are a highly analytical and structured thinker who genuinely enjoys breaking down complex problems into clear, actionable requirements. You are an excellent communicator, with a proven ability to translate complex concepts into accessible, meaningful language for non technical audiences. You navigate risks, dependencies and shifting priorities with strong judgment and a proactive, self motivated approach. You also bring a solid foundation in CRM systems, ideally with Microsoft Dynamics 365. Building trusted, collaborative relationships is something you should be great at. You are completely comfortable engaging with stakeholders at all levels, including senior leaders and operational teams, and you know how to constructively challenge and influence decision making to get the best possible outcomes. Above all, you operate with a high degree of professionalism, discretion, and compliance. You will be confident working with third party developers as a key part of the role involves working with our partners throughout the project lifecycle. Essential Qualifications, Skills, and Experience Proven experience in business analysis across systems, processes or organisational change, exploring business scenarios to define recommendations for process definition and improvement. Strong requirements elicitation managing business and functional requirements through the entire delivery lifecycle. Experience working with CRM systems, ideally Microsoft Dynamics 365. Experience delivering CRM implementations, enhancements or transformation initiatives. Experience of process design and modelling. Ability to translate business needs into structured requirements and specifications. Strong stakeholder management and communication skills. Experience supporting solution design, testing and validation activities. Analytical thinking and problem solving capability. Understanding of change impacts and supporting adoption. Ability to demonstrate, understand and apply Blue Cross values. Desirable Qualifications, Skills, and Experience Microsoft Dynamics certification. Understanding of CRM data structures, processes and integrations. Experience with digital platforms, websites or marketing technologies. BCS Business Analysis qualification or equivalent. Experience working within a not for profit. Blue Cross benefits Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays). Programmes for physical and mental wellbeing support. Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family. Health cash plan. Unlimited access to an employee assistance programme. Pension scheme with enhanced employer contribution. Professional fees paid with Continuing Professional Development and personal development support. Life assurance. 20% discount on Pet Plan pet insurance. Enhanced family friendly policies. Recognition scheme. Annual volunteer days. Charity worker discounts across a variety of retailers.
