The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
18/07/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to day work rather than light experimentation Experience mentoring or coaching more junior technical team members Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment Hands on experience with mobile app development, including Swift, Android, or React Native Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
17/07/2026
Full time
The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to day work rather than light experimentation Experience mentoring or coaching more junior technical team members Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment Hands on experience with mobile app development, including Swift, Android, or React Native Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Responsibilities Involved in the development of a diverse range of projects. Active part of the development team. Helping shape and expand Agile working practices. Working with complex systems and applications. Analyse requirements and user stories and help provide acceptance criteria. Feed into non-functional testing requirements. Exploratory testing. Communication with the development team and project stakeholders. Reporting on test outcomes at the level required for the project. Test gap analysis - identifying scenarios to be tested and/or automated. Ensuring quality of products as they move from prototype / proof of concept into Production. Requirements and skills A passion for testing. Excellent communication skills. Experience with Agile methodology and exploratory testing. Excellent documentation skills. Working knowledge of testing tools and test management software. Versatility, analytical mind and problem-solving aptitude. Strong organisational skills. Willingness to undergo Security Clearance. Please mention if you have: Test automation experience. Performance testing experience. Security testing experience. About SiXworks SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail-safe-fast cutting-edge technology solutions deployed in highly secure environments. We are unified in our mission to accelerate innovation and adoption of secure, digital technology to improve the operational agility of Defence and National Security. This is an exciting time for us, we have ambitious plans for continued growth and development, and we are seeking to add brilliant, experienced, motivated, and passionate people to our team to work with us on this journey. Why join SiXworks? Our team is a fusion of brilliance, featuring senior operational, technical, and business leaders from various industries and the armed forces. We're also powered by a league of extraordinary IT engineers, architects, developers, and project managers. Together, we're an unstoppable force of digital innovation! SiXworks' expertise includes Secure-by-Design, cloud computing, advanced network and infrastructure design, rapid application development, cross-security domain systems, multi-tenanted High-Performance Compute, multi-source data platforms, cyber vulnerability mitigation, and intelligence systems. We provide supplier-agnostic, technical, and business consultancy to customers while championing open-source and best-of-breed technologies. What can we offer in return? SiXworks offers a unique work culture around our core principles Agility, Security, Innovation, Quality, Collaboration and Inclusivity. Together, these six principles form SiXworks'NORTH STAR, guiding the organisation towards success. This is reflected in the raft of benefits available to all our employees. In addition to a competitive salary, we offer: 25 days annual leave + bank holidays. Private Medical Insurance. Life Assurance Scheme. Contributory pension scheme. Professional Development opportunities. Cycle to Work scheme. Perks at Work scheme. Contributory company pension. Discretionary Bonus scheme. Secure, on-site parking, cafe, restaurant, and gym facilities. Casual dress. Free hot and cold drinks in our own, modern kitchen/break-out. A word on UK Security Clearance Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance. More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK () Notice SiXworks recognises the benefits of Reserve service to Country, Company and individual. We support Reservists and actively encourage them to apply. We are not considering submissions from agencies.
17/07/2026
Full time
Responsibilities Involved in the development of a diverse range of projects. Active part of the development team. Helping shape and expand Agile working practices. Working with complex systems and applications. Analyse requirements and user stories and help provide acceptance criteria. Feed into non-functional testing requirements. Exploratory testing. Communication with the development team and project stakeholders. Reporting on test outcomes at the level required for the project. Test gap analysis - identifying scenarios to be tested and/or automated. Ensuring quality of products as they move from prototype / proof of concept into Production. Requirements and skills A passion for testing. Excellent communication skills. Experience with Agile methodology and exploratory testing. Excellent documentation skills. Working knowledge of testing tools and test management software. Versatility, analytical mind and problem-solving aptitude. Strong organisational skills. Willingness to undergo Security Clearance. Please mention if you have: Test automation experience. Performance testing experience. Security testing experience. About SiXworks SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail-safe-fast cutting-edge technology solutions deployed in highly secure environments. We are unified in our mission to accelerate innovation and adoption of secure, digital technology to improve the operational agility of Defence and National Security. This is an exciting time for us, we have ambitious plans for continued growth and development, and we are seeking to add brilliant, experienced, motivated, and passionate people to our team to work with us on this journey. Why join SiXworks? Our team is a fusion of brilliance, featuring senior operational, technical, and business leaders from various industries and the armed forces. We're also powered by a league of extraordinary IT engineers, architects, developers, and project managers. Together, we're an unstoppable force of digital innovation! SiXworks' expertise includes Secure-by-Design, cloud computing, advanced network and infrastructure design, rapid application development, cross-security domain systems, multi-tenanted High-Performance Compute, multi-source data platforms, cyber vulnerability mitigation, and intelligence systems. We provide supplier-agnostic, technical, and business consultancy to customers while championing open-source and best-of-breed technologies. What can we offer in return? SiXworks offers a unique work culture around our core principles Agility, Security, Innovation, Quality, Collaboration and Inclusivity. Together, these six principles form SiXworks'NORTH STAR, guiding the organisation towards success. This is reflected in the raft of benefits available to all our employees. In addition to a competitive salary, we offer: 25 days annual leave + bank holidays. Private Medical Insurance. Life Assurance Scheme. Contributory pension scheme. Professional Development opportunities. Cycle to Work scheme. Perks at Work scheme. Contributory company pension. Discretionary Bonus scheme. Secure, on-site parking, cafe, restaurant, and gym facilities. Casual dress. Free hot and cold drinks in our own, modern kitchen/break-out. A word on UK Security Clearance Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance. More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK () Notice SiXworks recognises the benefits of Reserve service to Country, Company and individual. We support Reservists and actively encourage them to apply. We are not considering submissions from agencies.
About the Team The Digital Customer Experience (DCX) tribe is striving to create a world class customer experience across our Mobile and Web platforms. We are in control of building this exciting future and are looking for like minded individuals to help make this a reality. We need people with strong backgrounds in digital retail to help us on this journey as we strive to define, design, build and run frictionless experiences that sets The Very Group apart from other online retailers. About the Role Working with the Lead Architect, you will be responsible for implementing the policies and standards that guide technology delivery, possessing significant experience in modern, cloud based technology standards and practices. Solution Architects are involved in designing solutions that are appropriate and fit for purpose which align to both business and technology strategies with pragmatic solutions which deliver value for our customers and stakeholders. As Solution Architect you are expected to help shape architectural design and technology roadmaps for complex applications supporting high volume, mission critical products and services. The Solution Architect must both contribute towards strategic thinking as well as ensuring that appropriate technology standards are created and adhered to - including solution designs, strategic alignment, growing technology capabilities, introducing best practice and leading technology selection. The Solution Architect must be an integral part of the Solution Architecture team, working in collaboration with the Lead Architect within a Tribe. Participation in, and contribution to, the Performance Unit and TVG wide governance processes and forums is a key element of the role. You will be experienced in actively addressing the most complicated risks, issues and dependencies including managing dependencies where ownership exists outside of the team. We need the right person to help identify innovative ways to unblock issues whilst evolving our architecture towards a defined target. Solution Architects must have hand on experience across a broad range of products and services, delivering and managing architecture change throughout the entire product life cycle. Working with the Lead Architect, they are involved in the end to end technology landscape. As a practitioner in Agile and Lean practices, you'll know how to lead complex technology delivery in a fast paced environment which is obsessed over continuously improving customer experiences. You'll work hand in hand with our Product Managers, Delivery and Technical Leads in order to influence and define a technology roadmap to meet both our commercial and technology aims. To be successful in the role, we need someone who can mediate between people and explain complex technical concepts to non technical audiences, particularly someone who is confident communicating with stakeholders at all levels. Someone who understands the evolutionary nature of technology delivery in an agile environment. As you may imagine, our stakeholder expectations are high, and we'll need you to facilitate discussions about high risk and complexity even within constrained timescales. We want to be known as the best in class for this space, so here you can speak and represent the community to large audiences inside and outside of the Very Group! The role also has a focus on promotion and leadership of the architectural vision both inside the architecture team and across the wider technology and business teams. Experience working in a Digital Customer Experience domain is preferred. You will be supporting squads as part of Digital Customer Platforms covering digital foundation services, content operations and AdTech as well as digital customer journeys across web and mobile app. About You Experience of working on large technology change programmes or projects with multiple stakeholders. Proven track record of delivery in both iterative and continuous delivery approaches. Ability to operate in a complex stakeholder and technology environment. Significant experience of building, integrating, maintaining and managing complex software architectures (both build and bought), ideally across multi cloud environments. Expert level knowledge of security, reliability, scalability, high availability and concurrency architectural patterns and their application to enterprise scale systems. Expert level solution design experience across the full technology stack, including on prem, public and hybrid cloud. Expert level experience of building, integrating and migrating service / component based architectures across modern and legacy platforms. Practical experience of successfully delivering change in a lean / agile / DevSecOps environment. Ability to lead collaboration and influence decision making with strong stakeholder and 3rd party management skills. Computer Science degree or relevant experience (preferable) Knowledge and experience of the Digital Customer Experience domain. Knowledge and experience of MACH architecture - digital experience platforms, FUSE design system, Microservices/API design. Experience of domain and event driven architecture. Knowledge of cloud platforms, ideally AWS. Experience of working with Commerce, CMS, Search and Discovery SaaS platforms such as Commercetools, Constructor and Amplience or equivalent. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £6500 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
17/07/2026
Full time
About the Team The Digital Customer Experience (DCX) tribe is striving to create a world class customer experience across our Mobile and Web platforms. We are in control of building this exciting future and are looking for like minded individuals to help make this a reality. We need people with strong backgrounds in digital retail to help us on this journey as we strive to define, design, build and run frictionless experiences that sets The Very Group apart from other online retailers. About the Role Working with the Lead Architect, you will be responsible for implementing the policies and standards that guide technology delivery, possessing significant experience in modern, cloud based technology standards and practices. Solution Architects are involved in designing solutions that are appropriate and fit for purpose which align to both business and technology strategies with pragmatic solutions which deliver value for our customers and stakeholders. As Solution Architect you are expected to help shape architectural design and technology roadmaps for complex applications supporting high volume, mission critical products and services. The Solution Architect must both contribute towards strategic thinking as well as ensuring that appropriate technology standards are created and adhered to - including solution designs, strategic alignment, growing technology capabilities, introducing best practice and leading technology selection. The Solution Architect must be an integral part of the Solution Architecture team, working in collaboration with the Lead Architect within a Tribe. Participation in, and contribution to, the Performance Unit and TVG wide governance processes and forums is a key element of the role. You will be experienced in actively addressing the most complicated risks, issues and dependencies including managing dependencies where ownership exists outside of the team. We need the right person to help identify innovative ways to unblock issues whilst evolving our architecture towards a defined target. Solution Architects must have hand on experience across a broad range of products and services, delivering and managing architecture change throughout the entire product life cycle. Working with the Lead Architect, they are involved in the end to end technology landscape. As a practitioner in Agile and Lean practices, you'll know how to lead complex technology delivery in a fast paced environment which is obsessed over continuously improving customer experiences. You'll work hand in hand with our Product Managers, Delivery and Technical Leads in order to influence and define a technology roadmap to meet both our commercial and technology aims. To be successful in the role, we need someone who can mediate between people and explain complex technical concepts to non technical audiences, particularly someone who is confident communicating with stakeholders at all levels. Someone who understands the evolutionary nature of technology delivery in an agile environment. As you may imagine, our stakeholder expectations are high, and we'll need you to facilitate discussions about high risk and complexity even within constrained timescales. We want to be known as the best in class for this space, so here you can speak and represent the community to large audiences inside and outside of the Very Group! The role also has a focus on promotion and leadership of the architectural vision both inside the architecture team and across the wider technology and business teams. Experience working in a Digital Customer Experience domain is preferred. You will be supporting squads as part of Digital Customer Platforms covering digital foundation services, content operations and AdTech as well as digital customer journeys across web and mobile app. About You Experience of working on large technology change programmes or projects with multiple stakeholders. Proven track record of delivery in both iterative and continuous delivery approaches. Ability to operate in a complex stakeholder and technology environment. Significant experience of building, integrating, maintaining and managing complex software architectures (both build and bought), ideally across multi cloud environments. Expert level knowledge of security, reliability, scalability, high availability and concurrency architectural patterns and their application to enterprise scale systems. Expert level solution design experience across the full technology stack, including on prem, public and hybrid cloud. Expert level experience of building, integrating and migrating service / component based architectures across modern and legacy platforms. Practical experience of successfully delivering change in a lean / agile / DevSecOps environment. Ability to lead collaboration and influence decision making with strong stakeholder and 3rd party management skills. Computer Science degree or relevant experience (preferable) Knowledge and experience of the Digital Customer Experience domain. Knowledge and experience of MACH architecture - digital experience platforms, FUSE design system, Microservices/API design. Experience of domain and event driven architecture. Knowledge of cloud platforms, ideally AWS. Experience of working with Commerce, CMS, Search and Discovery SaaS platforms such as Commercetools, Constructor and Amplience or equivalent. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £6500 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
Senior Systems Consultant Bristol - Hybrid working Salary negotiable depending on experience Please Note - Due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK Security Clearance Responsibilities : Research and concept development of systems solutions. Development and management of system requirements. Development of abstract architectures to describe systems. Design process engineering for hardware, software and mixed technology systems. Systems safety engineering, including the analysis of the systems safety requirements. Systems integration, including structuring and partitioning of complex systems. Systems performance evaluation and its application to verification and validation. System Integrity analysis including resilience and impact assessment. Through life environmental impact evaluation of complex systems. Systems qualification and acceptance. Experience required: A leading practitioner of Systems Engineering activities across several areas of activity, experienced in more than one phase of lifecycle. Hold a CEng, CSEP, MSP, PRINCE2, APMP, ADKAR, Agile, or relevant post-graduate qualifications. A background in systems or similar engineering discipline within a complex engineering environment. A minimum of a technical Degree, equivalent qualification or experience. Comfortable with resolving ambiguity in task, system and requirements definition. Communicating effectively with a variety of stakeholders. Delivery-focused with determination to make a positive difference. Proactively and pragmatically leads the adaptation of approach to circumstances. Experience in using requirements managanent tools (e.g. DOORS) or architecture approaches/ tools (e.g. MODAF, NAF, Rhapsody, Enterprise Architect) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
17/07/2026
Full time
Senior Systems Consultant Bristol - Hybrid working Salary negotiable depending on experience Please Note - Due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK Security Clearance Responsibilities : Research and concept development of systems solutions. Development and management of system requirements. Development of abstract architectures to describe systems. Design process engineering for hardware, software and mixed technology systems. Systems safety engineering, including the analysis of the systems safety requirements. Systems integration, including structuring and partitioning of complex systems. Systems performance evaluation and its application to verification and validation. System Integrity analysis including resilience and impact assessment. Through life environmental impact evaluation of complex systems. Systems qualification and acceptance. Experience required: A leading practitioner of Systems Engineering activities across several areas of activity, experienced in more than one phase of lifecycle. Hold a CEng, CSEP, MSP, PRINCE2, APMP, ADKAR, Agile, or relevant post-graduate qualifications. A background in systems or similar engineering discipline within a complex engineering environment. A minimum of a technical Degree, equivalent qualification or experience. Comfortable with resolving ambiguity in task, system and requirements definition. Communicating effectively with a variety of stakeholders. Delivery-focused with determination to make a positive difference. Proactively and pragmatically leads the adaptation of approach to circumstances. Experience in using requirements managanent tools (e.g. DOORS) or architecture approaches/ tools (e.g. MODAF, NAF, Rhapsody, Enterprise Architect) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Business Application Manager Sheffield + Hybrid working Circa 50,000 Your new role You will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. The role supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes. Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams to identify automation opportunities using Power Platform tools Work with business users to scope and test new app or report features Contribute to the integration of data sources and systems within the Microsoft ecosystem Help train users on PowerApps and Power BI usage and functionality Assist with configuration, testing, and deployment of system changes or new features Participate in small-scale IT projects and system rollouts Collaborate with business units to identify process improvement opportunities Experience needed Experience supporting Dynamics 365 Business Central in a BAU setting Solid knowledge of Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
17/07/2026
Full time
Business Application Manager Sheffield + Hybrid working Circa 50,000 Your new role You will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. The role supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes. Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams to identify automation opportunities using Power Platform tools Work with business users to scope and test new app or report features Contribute to the integration of data sources and systems within the Microsoft ecosystem Help train users on PowerApps and Power BI usage and functionality Assist with configuration, testing, and deployment of system changes or new features Participate in small-scale IT projects and system rollouts Collaborate with business units to identify process improvement opportunities Experience needed Experience supporting Dynamics 365 Business Central in a BAU setting Solid knowledge of Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13118 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments.
17/07/2026
Full time
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13118 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments.
M2 Professional Recruitment Services Ltd
Southampton, Hampshire
An excellent opportunity has arisen for an experienced Asset Finance Vendor Development Manager to join the Leasing division of a market leading provider of commercial finance. The successful candidate will work with the Senior BDM Vendor, on implementing the Vendor strategy with both designated compatible Vendors (OEMs, suppliers and retailers as well as intermediaries who can introduce us directly to such prospects) in target industry sectors to develop programmes capable of achieving business targets for profitability, new business volumes, yields, penetration levels as well as fees and other sundry income targets as allocated from time to time. Key Responsibilities: Work on achieving Vendor sales and profitability targets for the business. Work with the Senior BDM Vendor to drive expansion of Vendor programmes into new business sectors and collaterals and to build internal strategy in being able to take residual value positions based on thorough market research, achieving buy in from key internal Leasing, and other areas of the wider group. To drive the implementation and adoption of new technology such as a new internal portal for quicker decision making. Work closely with all of the various internal functions (Risk, Finance, Sales Support, Pay Out & Activations) to ensure that all business is presented in a professional manner allowing a smooth transition through the new business process. To actively work with the Risk and Collections team to control any situation of default which would potentially erode in the profitability of the Company. Helping secure at risk assets and supporting the efficient disposal of those assets where requested The role is envisaged to be 100% hunter focussed seeking new Vendor Programmes working closely with the Account Management BDMs in the Vendor team Work collaboratively as a senior member within the business to help create and determine strategy, policy and culture. Collaborate and influence at a cross functional level to ensure Sales, Operations and Risk functions work together to create a first class efficient customer service proposition and appropriate Risk framework to support the growth plans for the business. Key Requirements: Previous experience within a field based Asset Finance Sales role is essential. Ability to build and develop lasting relationships. Excellent communications skills, both written and verbal. In return you can expect a competitive basic salary, plus car allowance, bonus and a good range of additional benefits.
17/07/2026
Full time
An excellent opportunity has arisen for an experienced Asset Finance Vendor Development Manager to join the Leasing division of a market leading provider of commercial finance. The successful candidate will work with the Senior BDM Vendor, on implementing the Vendor strategy with both designated compatible Vendors (OEMs, suppliers and retailers as well as intermediaries who can introduce us directly to such prospects) in target industry sectors to develop programmes capable of achieving business targets for profitability, new business volumes, yields, penetration levels as well as fees and other sundry income targets as allocated from time to time. Key Responsibilities: Work on achieving Vendor sales and profitability targets for the business. Work with the Senior BDM Vendor to drive expansion of Vendor programmes into new business sectors and collaterals and to build internal strategy in being able to take residual value positions based on thorough market research, achieving buy in from key internal Leasing, and other areas of the wider group. To drive the implementation and adoption of new technology such as a new internal portal for quicker decision making. Work closely with all of the various internal functions (Risk, Finance, Sales Support, Pay Out & Activations) to ensure that all business is presented in a professional manner allowing a smooth transition through the new business process. To actively work with the Risk and Collections team to control any situation of default which would potentially erode in the profitability of the Company. Helping secure at risk assets and supporting the efficient disposal of those assets where requested The role is envisaged to be 100% hunter focussed seeking new Vendor Programmes working closely with the Account Management BDMs in the Vendor team Work collaboratively as a senior member within the business to help create and determine strategy, policy and culture. Collaborate and influence at a cross functional level to ensure Sales, Operations and Risk functions work together to create a first class efficient customer service proposition and appropriate Risk framework to support the growth plans for the business. Key Requirements: Previous experience within a field based Asset Finance Sales role is essential. Ability to build and develop lasting relationships. Excellent communications skills, both written and verbal. In return you can expect a competitive basic salary, plus car allowance, bonus and a good range of additional benefits.
Business Development Manager Location: Birmingham Salary: Competitive Vacancy Type: Permanent ABOUT THE COMPANY McGeoch Technology Ltd specialises in the design, engineering, manufacture and project management of lighting and electrical equipment, predominantly for marine vessels and submarines, but also for other applications associated with harsh environments. From its headquarters in Birmingham, the company offers a total solutions package with prototype and test, supply chain and manufacture and integrated logistical support forming a vital part of day-to-day operations, all backed by a team of highly qualified design engineers, widely experienced in all aspects of both mechanical and electrical applications. THE ROLE We are seeking a high-performing Business Development Manager with a strong technical background to drive commercial growth and expand our market presence. In this role, we are looking to bridge the gap between engineering capabilities and commercial opportunities. You will be responsible for identifying new market opportunities, securing contracts, and developing long-term relationships with industrial customers and contractors. MAIN RESPONSIBILITIES Strategic Market Growth Identify new business opportunities across varied industrial sectors (e.g. marine, nuclear, energy). Conduct market research including visiting/attending trade shows to identify industry needs. Formulate market-entry strategies for new engineering services, capabilities or product development opportunities. Client & Relationship Management Build a robust pipeline of qualified leads through targeted networking, cold outreach and industry events. Manage accounts, engaging directly with engineering leads, procurement heads, and decision makers. Promote long-term relationships that result in recurring engineering projects, service level agreements or framework contracts. Technical Sales & Bidding Collaborate with internal teams to assess project feasibility, technical constraints and estimation requirements. Lead the preparation of technical proposals, Request for Information (RFI) responses, and Request for Proposal (RFP) bids. Deliver technical presentations that clearly articulate company capabilities. Negotiate commercial terms, terms and conditions, and intellectual property clauses to close deals securely. Reporting & Pipeline Management Support Sales Director in maintaining accurate CRM records to track progression, interactions and customer opportunities. Provide revenue forecasts and pipeline reports directly to the senior leadership team. PERSONAL SKILLS AND ATTRIBUTES Essential Work Experience Minimum of five years experience gained in a sales environment Work Skills Thorough knowledge of sales and marketing activities and processes Able to communicate through written media Computer literate Able to communicate at all levels Achieve genuine sales development Personal Qualities Innovative mind with the ability to determine opportunities Good interpersonal skills Able to work as part of a team or on own initiative Able to develop good working relationships Desirable Degree in an Engineering or Sales discipline Sound technical backgrounds in understanding products Able to assess situations and make decisions STANDARD OPERATIONAL HOURS Monday to Thursday Friday 37 hours total Due to the nature of the role, the successful candidate will be required to be off-site on company business when necessary. The successful candidate must hold a valid UK Drivers Licence. Due to security and export control requirements associated with this position, applicants must be British passport holders. Dual nationals may be considered, provided they hold a valid British passport and their additional nationality is compatible with the client's security requirements. Eligibility will be assessed during the recruitment process. To Apply If you feel you are a suitable candidate and would like to work for McGeoch Technology Ltd, please do not hesitate to apply.
17/07/2026
Full time
Business Development Manager Location: Birmingham Salary: Competitive Vacancy Type: Permanent ABOUT THE COMPANY McGeoch Technology Ltd specialises in the design, engineering, manufacture and project management of lighting and electrical equipment, predominantly for marine vessels and submarines, but also for other applications associated with harsh environments. From its headquarters in Birmingham, the company offers a total solutions package with prototype and test, supply chain and manufacture and integrated logistical support forming a vital part of day-to-day operations, all backed by a team of highly qualified design engineers, widely experienced in all aspects of both mechanical and electrical applications. THE ROLE We are seeking a high-performing Business Development Manager with a strong technical background to drive commercial growth and expand our market presence. In this role, we are looking to bridge the gap between engineering capabilities and commercial opportunities. You will be responsible for identifying new market opportunities, securing contracts, and developing long-term relationships with industrial customers and contractors. MAIN RESPONSIBILITIES Strategic Market Growth Identify new business opportunities across varied industrial sectors (e.g. marine, nuclear, energy). Conduct market research including visiting/attending trade shows to identify industry needs. Formulate market-entry strategies for new engineering services, capabilities or product development opportunities. Client & Relationship Management Build a robust pipeline of qualified leads through targeted networking, cold outreach and industry events. Manage accounts, engaging directly with engineering leads, procurement heads, and decision makers. Promote long-term relationships that result in recurring engineering projects, service level agreements or framework contracts. Technical Sales & Bidding Collaborate with internal teams to assess project feasibility, technical constraints and estimation requirements. Lead the preparation of technical proposals, Request for Information (RFI) responses, and Request for Proposal (RFP) bids. Deliver technical presentations that clearly articulate company capabilities. Negotiate commercial terms, terms and conditions, and intellectual property clauses to close deals securely. Reporting & Pipeline Management Support Sales Director in maintaining accurate CRM records to track progression, interactions and customer opportunities. Provide revenue forecasts and pipeline reports directly to the senior leadership team. PERSONAL SKILLS AND ATTRIBUTES Essential Work Experience Minimum of five years experience gained in a sales environment Work Skills Thorough knowledge of sales and marketing activities and processes Able to communicate through written media Computer literate Able to communicate at all levels Achieve genuine sales development Personal Qualities Innovative mind with the ability to determine opportunities Good interpersonal skills Able to work as part of a team or on own initiative Able to develop good working relationships Desirable Degree in an Engineering or Sales discipline Sound technical backgrounds in understanding products Able to assess situations and make decisions STANDARD OPERATIONAL HOURS Monday to Thursday Friday 37 hours total Due to the nature of the role, the successful candidate will be required to be off-site on company business when necessary. The successful candidate must hold a valid UK Drivers Licence. Due to security and export control requirements associated with this position, applicants must be British passport holders. Dual nationals may be considered, provided they hold a valid British passport and their additional nationality is compatible with the client's security requirements. Eligibility will be assessed during the recruitment process. To Apply If you feel you are a suitable candidate and would like to work for McGeoch Technology Ltd, please do not hesitate to apply.
Data & Analytics Manager Central London (Hybrid - 3 days per week in the office) Up to £100,000 + Benefits Drive Data Strategy in a High-Growth Consultancy We're partnering with an ambitious and fast-growing consultancy that's looking for an experienced Data & Analytics Manager to join its expanding team. This is an exciting opportunity to combine hands-on technical delivery with leadership and strategic influence. You'll lead a small team of analytics professionals while remaining actively involved in delivering data solutions for a diverse portfolio of clients. Working directly with senior stakeholders, you'll help organisations unlock the value of their data, shape analytics strategies, and deliver meaningful business insights that drive better decision-making. If you're someone who enjoys solving complex business problems, working closely with clients, and leading high-performing teams in a fast-paced environment, we'd love to hear from you. What You'll Be Doing Lead, mentor, and develop a small team of Data & Analytics professionals Remain hands-on across analytics, reporting, and data transformation projects Use Python to automate processes, perform advanced analytics, and support data engineering initiatives Write and optimise SQL queries to extract, manipulate, and analyse large datasets Design and deliver interactive dashboards and reporting solutions using Power BI and Tableau Develop data preparation and automation workflows using Alteryx Partner directly with clients to understand business challenges and translate requirements into data-driven solutions Build strong relationships with senior stakeholders, acting as a trusted advisor throughout project delivery Present insights and recommendations to both technical and non-technical audiences Contribute to the company's data strategy, helping shape new service offerings and best practices Drive continuous improvement across analytics processes, reporting standards, and data governance Support business development activities by contributing to client proposals and solution design where required What We're Looking For Proven experience in a Data & Analytics Manager, Analytics Lead, BI Manager, or Senior Data Consultant role Experience using Python for analytics, automation, or data manipulation SQL experience Strong hands-on experience with Power BI and Tableau Commercial experience using Alteryx for data preparation and workflow automation Previous experience managing or mentoring a small analytics team Excellent stakeholder management skills with experience working directly with clients Strong communication and presentation skills, with the ability to explain technical concepts to non-technical audiences A strategic mindset with the ability to align analytics initiatives to business objectives Experience delivering multiple projects within a consultancy or fast-paced commercial environment is highly desirable Don't Tick Every Box? That's okay. We're looking for ambitious individuals with strong technical foundations, excellent communication skills, and a passion for delivering value through data. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you. This is a business that genuinely invests in its people, offering clear progression, continuous learning, and the opportunity to grow alongside a successful and expanding consultancy. Apply now or get in touch for a confidential conversation. Data & Analytics Manager Central London (Hybrid - 3 days per week in office) Up to £100,000 + Benefits Power BI Tableau Alteryx SQL Python Data Analytics Business Intelligence Stakeholder Management Team Leadership Consultancy
17/07/2026
Full time
Data & Analytics Manager Central London (Hybrid - 3 days per week in the office) Up to £100,000 + Benefits Drive Data Strategy in a High-Growth Consultancy We're partnering with an ambitious and fast-growing consultancy that's looking for an experienced Data & Analytics Manager to join its expanding team. This is an exciting opportunity to combine hands-on technical delivery with leadership and strategic influence. You'll lead a small team of analytics professionals while remaining actively involved in delivering data solutions for a diverse portfolio of clients. Working directly with senior stakeholders, you'll help organisations unlock the value of their data, shape analytics strategies, and deliver meaningful business insights that drive better decision-making. If you're someone who enjoys solving complex business problems, working closely with clients, and leading high-performing teams in a fast-paced environment, we'd love to hear from you. What You'll Be Doing Lead, mentor, and develop a small team of Data & Analytics professionals Remain hands-on across analytics, reporting, and data transformation projects Use Python to automate processes, perform advanced analytics, and support data engineering initiatives Write and optimise SQL queries to extract, manipulate, and analyse large datasets Design and deliver interactive dashboards and reporting solutions using Power BI and Tableau Develop data preparation and automation workflows using Alteryx Partner directly with clients to understand business challenges and translate requirements into data-driven solutions Build strong relationships with senior stakeholders, acting as a trusted advisor throughout project delivery Present insights and recommendations to both technical and non-technical audiences Contribute to the company's data strategy, helping shape new service offerings and best practices Drive continuous improvement across analytics processes, reporting standards, and data governance Support business development activities by contributing to client proposals and solution design where required What We're Looking For Proven experience in a Data & Analytics Manager, Analytics Lead, BI Manager, or Senior Data Consultant role Experience using Python for analytics, automation, or data manipulation SQL experience Strong hands-on experience with Power BI and Tableau Commercial experience using Alteryx for data preparation and workflow automation Previous experience managing or mentoring a small analytics team Excellent stakeholder management skills with experience working directly with clients Strong communication and presentation skills, with the ability to explain technical concepts to non-technical audiences A strategic mindset with the ability to align analytics initiatives to business objectives Experience delivering multiple projects within a consultancy or fast-paced commercial environment is highly desirable Don't Tick Every Box? That's okay. We're looking for ambitious individuals with strong technical foundations, excellent communication skills, and a passion for delivering value through data. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you. This is a business that genuinely invests in its people, offering clear progression, continuous learning, and the opportunity to grow alongside a successful and expanding consultancy. Apply now or get in touch for a confidential conversation. Data & Analytics Manager Central London (Hybrid - 3 days per week in office) Up to £100,000 + Benefits Power BI Tableau Alteryx SQL Python Data Analytics Business Intelligence Stakeholder Management Team Leadership Consultancy
About the team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of OpenAI technologies across developers and enterprises. We act as trusted technical partners, helping customers move from experimentation to production by designing, implementing, and scaling real world AI applications. The Codex Deployment Engineering team focuses on enabling organizations to adopt next generation AI coding tools and intelligent automations throughout their software development lifecycle. We partner directly with engineering teams to integrate Codex into their workflows - from early experimentation and pilot design through enterprise scale production rollout - ensuring AI enhanced developer experiences are reliable, secure, and deeply embedded within customer environments. About the role We are seeking an experienced technical leader to manage a team of AI Deployment Engineers responsible for driving successful Codex adoption across strategic customers. In this role, you will lead engineers who work hands on with customer development teams to design AI enabled workflows, deploy production ready solutions, and establish scalable patterns for AI powered software development. As a manager, you will define how deployment engagements operate at scale - setting technical strategy, coaching engineers, and ensuring consistent execution across customer implementations. You will serve as both a people leader and technical advisor, partnering closely with Sales, Product, Research, and Engineering teams to translate customer needs into deployment best practices and product insights. Success in this role will be measured by production deployments, sustained developer adoption, and the creation of repeatable deployment patterns that accelerate Codex usage across organizations. This role is open in both our London and Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead, hire, and mentor a high performing team of AI Deployment Engineers supporting Codex customers across strategic accounts. Own the operating model and engagement strategy for Codex deployment efforts, ensuring customers successfully move from pilot to production adoption. Guide teams in designing and implementing AI enhanced development workflows, automations, and scalable deployment architectures. Act as the senior technical escalation point for complex customer implementations and deployment challenges. Partner with Sales, Product, Research, and Applied Engineering teams to align customer outcomes with product direction and roadmap priorities. Help establish repeatable deployment playbooks, technical patterns, and best practices that enable scaled adoption of AI coding tools. Coach engineers to operate as trusted advisors to engineering leadership and executive stakeholders. Synthesize insights from customer deployments and translate them into actionable feedback for internal teams. Champion safe, reliable, and effective adoption of AI powered development workflows across industries. You might thrive in this role if you: Have 8+ years of experience in technical customer facing roles such as deployment engineering, solutions architecture, technical consulting, or post sales engineering. Have 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers. Have experience deploying Generative AI, developer platforms, or cloud based software solutions into production environments. Possess hands on technical experience with software development systems and programming languages such as Python or JavaScript. Understand modern software development lifecycles and how AI tooling transforms developer productivity and workflows. Are an effective communicator who can translate complex technical and business topics to both engineering teams and executive stakeholders. Thrive in ambiguous, fast moving environments and enjoy building new operating models and teams from first principles. Demonstrate strong ownership, humility, and a commitment to helping both customers and teammates succeed. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via a link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
17/07/2026
Full time
About the team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of OpenAI technologies across developers and enterprises. We act as trusted technical partners, helping customers move from experimentation to production by designing, implementing, and scaling real world AI applications. The Codex Deployment Engineering team focuses on enabling organizations to adopt next generation AI coding tools and intelligent automations throughout their software development lifecycle. We partner directly with engineering teams to integrate Codex into their workflows - from early experimentation and pilot design through enterprise scale production rollout - ensuring AI enhanced developer experiences are reliable, secure, and deeply embedded within customer environments. About the role We are seeking an experienced technical leader to manage a team of AI Deployment Engineers responsible for driving successful Codex adoption across strategic customers. In this role, you will lead engineers who work hands on with customer development teams to design AI enabled workflows, deploy production ready solutions, and establish scalable patterns for AI powered software development. As a manager, you will define how deployment engagements operate at scale - setting technical strategy, coaching engineers, and ensuring consistent execution across customer implementations. You will serve as both a people leader and technical advisor, partnering closely with Sales, Product, Research, and Engineering teams to translate customer needs into deployment best practices and product insights. Success in this role will be measured by production deployments, sustained developer adoption, and the creation of repeatable deployment patterns that accelerate Codex usage across organizations. This role is open in both our London and Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead, hire, and mentor a high performing team of AI Deployment Engineers supporting Codex customers across strategic accounts. Own the operating model and engagement strategy for Codex deployment efforts, ensuring customers successfully move from pilot to production adoption. Guide teams in designing and implementing AI enhanced development workflows, automations, and scalable deployment architectures. Act as the senior technical escalation point for complex customer implementations and deployment challenges. Partner with Sales, Product, Research, and Applied Engineering teams to align customer outcomes with product direction and roadmap priorities. Help establish repeatable deployment playbooks, technical patterns, and best practices that enable scaled adoption of AI coding tools. Coach engineers to operate as trusted advisors to engineering leadership and executive stakeholders. Synthesize insights from customer deployments and translate them into actionable feedback for internal teams. Champion safe, reliable, and effective adoption of AI powered development workflows across industries. You might thrive in this role if you: Have 8+ years of experience in technical customer facing roles such as deployment engineering, solutions architecture, technical consulting, or post sales engineering. Have 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers. Have experience deploying Generative AI, developer platforms, or cloud based software solutions into production environments. Possess hands on technical experience with software development systems and programming languages such as Python or JavaScript. Understand modern software development lifecycles and how AI tooling transforms developer productivity and workflows. Are an effective communicator who can translate complex technical and business topics to both engineering teams and executive stakeholders. Thrive in ambiguous, fast moving environments and enjoy building new operating models and teams from first principles. Demonstrate strong ownership, humility, and a commitment to helping both customers and teammates succeed. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via a link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Cloud Infrastructure Manager Global entertainment & hospitality provider now requires a Cloud Manager to define and drive their cloud and infrastructure strategy. This role will design new a new cloud architecture strategy, moving our clients on prem infrastructure to an Azure cloud environment. Key Responsibilities Define and deliver cloud and infrastructure strategy, architecture, and engineering standards. Design scalable, secure cloud solutions and lead cloud migration initiatives Establish governance, security, and compliance frameworks (eg IAM, encryption, risk management). Drive adoption of cloud-first and serverless approaches using modern PaaS and DevOps tooling. Collaborate with internal teams and vendors to optimise performance, cost, and innovation. Own and maintain the cloud and network technology roadmap. Experience Required Strong background in cloud architecture (AWS, Azure, or GCP) in large-scale environments. Proven experience leading cloud transformation and migration programmes. Expertise in Infrastructure as Code (eg Terraform, Ansible, CloudFormation). Knowledge of cloud security, governance, and compliance standards (eg GDPR, ISO). Experience with DevOps, CI/CD pipelines, and agile delivery frameworks. Ability to translate business needs into technical solutions and influence senior stakeholders. This is a permanent opportunity which provides a base salary of up to £90,000 + bonus + car allowance and package. In terms of working structure, this role requires 4 days per week in West London and 1 day remote. Wonderful opportunity to work for one of the UK's leading entertainment and hospitality companies.
17/07/2026
Full time
Cloud Infrastructure Manager Global entertainment & hospitality provider now requires a Cloud Manager to define and drive their cloud and infrastructure strategy. This role will design new a new cloud architecture strategy, moving our clients on prem infrastructure to an Azure cloud environment. Key Responsibilities Define and deliver cloud and infrastructure strategy, architecture, and engineering standards. Design scalable, secure cloud solutions and lead cloud migration initiatives Establish governance, security, and compliance frameworks (eg IAM, encryption, risk management). Drive adoption of cloud-first and serverless approaches using modern PaaS and DevOps tooling. Collaborate with internal teams and vendors to optimise performance, cost, and innovation. Own and maintain the cloud and network technology roadmap. Experience Required Strong background in cloud architecture (AWS, Azure, or GCP) in large-scale environments. Proven experience leading cloud transformation and migration programmes. Expertise in Infrastructure as Code (eg Terraform, Ansible, CloudFormation). Knowledge of cloud security, governance, and compliance standards (eg GDPR, ISO). Experience with DevOps, CI/CD pipelines, and agile delivery frameworks. Ability to translate business needs into technical solutions and influence senior stakeholders. This is a permanent opportunity which provides a base salary of up to £90,000 + bonus + car allowance and package. In terms of working structure, this role requires 4 days per week in West London and 1 day remote. Wonderful opportunity to work for one of the UK's leading entertainment and hospitality companies.
Network IT Recruitment
Milton Keynes, Buckinghamshire
Role: Senior Engineer Location: Milton Keynes (Hybrid - approx. 1 day per month on-site) Salary: £47,000 - £56,500 Network IT are working with a highly respected organisation to recruit multiple Senior Engineers to join a growing Digital Services function. This is an exciting opportunity to work on business-critical digital products and platforms, developing modern software solutions within a collaborative, product-led environment. You'll work across a modern technology stack, typically including .NET, Azure, APIs, cloud-native services, and DevOps practices , helping deliver services used at scale across the organisation. Role Overview As a Senior Engineer , you will play a key role in the design, development, delivery, and support of modern software solutions. Working as part of a cross-functional product team, you will contribute to architectural decisions, champion engineering best practices, and help shape the technical direction of critical products and services. You'll combine hands-on software engineering with technical leadership, mentoring colleagues, driving quality standards, and ensuring solutions are secure, scalable, and maintainable throughout their life cycle. Working within a build-run-own environment , you'll help deliver and support applications from initial concept through to production and continuous improvement. Key Responsibilities Lead the design, development, and delivery of scalable software solutions across a range of digital products Contribute to system architecture and technical design, ensuring solutions are secure, resilient, and maintainable Champion engineering best practices including code quality, TDD, automated testing, CI/CD, and DevOps methodologies Mentor and support engineers within the team, providing technical leadership and guidance Develop and support APIs, integrations, and cloud-based services across complex environments Collaborate closely with Product Managers, Designers, Architects, and stakeholders to define requirements and deliver value Support operational excellence through monitoring, incident management, problem resolution, and service improvement Drive continuous improvement through emerging technologies, automation, and AI-assisted development practices Ensure solutions comply with security, governance, and performance standards Essential Skills & Experience Strong software engineering background with experience designing, developing, and supporting enterprise applications Excellent understanding of software design, architecture, and modern engineering principles Experience with .NET/C# development Experience with Microsoft Azure and cloud-native development Experience working with microservices architectures and API-first development Strong understanding of CI/CD, DevOps, Infrastructure as Code, Automated Testing, and Test-Driven Development (TDD) Experience working with APIs, integrations, and distributed systems Strong understanding of data modelling, database design, and application performance considerations Experience working within Agile delivery environments Ability to review code, maintain engineering standards, and support technical decision-making Experience with observability and monitoring tools Experience working across Azure and/or AWS cloud environments Excellent communication skills with the ability to engage both technical and non-technical stakeholders Experience mentoring developers and supporting team capability growth Practical experience using AI-assisted engineering tools to improve software delivery
17/07/2026
Full time
Role: Senior Engineer Location: Milton Keynes (Hybrid - approx. 1 day per month on-site) Salary: £47,000 - £56,500 Network IT are working with a highly respected organisation to recruit multiple Senior Engineers to join a growing Digital Services function. This is an exciting opportunity to work on business-critical digital products and platforms, developing modern software solutions within a collaborative, product-led environment. You'll work across a modern technology stack, typically including .NET, Azure, APIs, cloud-native services, and DevOps practices , helping deliver services used at scale across the organisation. Role Overview As a Senior Engineer , you will play a key role in the design, development, delivery, and support of modern software solutions. Working as part of a cross-functional product team, you will contribute to architectural decisions, champion engineering best practices, and help shape the technical direction of critical products and services. You'll combine hands-on software engineering with technical leadership, mentoring colleagues, driving quality standards, and ensuring solutions are secure, scalable, and maintainable throughout their life cycle. Working within a build-run-own environment , you'll help deliver and support applications from initial concept through to production and continuous improvement. Key Responsibilities Lead the design, development, and delivery of scalable software solutions across a range of digital products Contribute to system architecture and technical design, ensuring solutions are secure, resilient, and maintainable Champion engineering best practices including code quality, TDD, automated testing, CI/CD, and DevOps methodologies Mentor and support engineers within the team, providing technical leadership and guidance Develop and support APIs, integrations, and cloud-based services across complex environments Collaborate closely with Product Managers, Designers, Architects, and stakeholders to define requirements and deliver value Support operational excellence through monitoring, incident management, problem resolution, and service improvement Drive continuous improvement through emerging technologies, automation, and AI-assisted development practices Ensure solutions comply with security, governance, and performance standards Essential Skills & Experience Strong software engineering background with experience designing, developing, and supporting enterprise applications Excellent understanding of software design, architecture, and modern engineering principles Experience with .NET/C# development Experience with Microsoft Azure and cloud-native development Experience working with microservices architectures and API-first development Strong understanding of CI/CD, DevOps, Infrastructure as Code, Automated Testing, and Test-Driven Development (TDD) Experience working with APIs, integrations, and distributed systems Strong understanding of data modelling, database design, and application performance considerations Experience working within Agile delivery environments Ability to review code, maintain engineering standards, and support technical decision-making Experience with observability and monitoring tools Experience working across Azure and/or AWS cloud environments Excellent communication skills with the ability to engage both technical and non-technical stakeholders Experience mentoring developers and supporting team capability growth Practical experience using AI-assisted engineering tools to improve software delivery
AWS AI Architect 6-Month contract - Inside IR35 - market rate Guildford based - hybrid working - 3 days a week on site Insurance sector What you'll be doing Design and deliver innovative Agentic AI solutions that address client challenges and create measurable business value. Lead the architecture and implementation of autonomous and multi-agent AI systems using hyperscaler AI platforms, with a strong preference for AWS-native services and patterns. Collaborate with business, technology and delivery teams to integrate AI capabilities into enterprise applications, workflows and operating models. Demonstrate modern AI and Agentic AI solutions to clients, clearly articulating technical capabilities, business outcomes and implementation approaches. Translate high-level solution concepts into actionable architecture, design and delivery guidance for engineering teams. Design and implement AI-powered assistants, agents and intelligent workflow solutions leveraging RAG and advanced orchestration techniques. Evaluate emerging AI technologies, frameworks and industry trends to drive innovation and best practice. Provide technical leadership, mentoring and guidance to project teams, promoting excellence in AI solution delivery. What you'll bring Minimum 6 years' experience in Solution Architecture, including at least 2-3 years focused on AI, Generative AI and Agentic AI solutions. Proven experience designing and delivering production-grade Agentic AI solutions on hyperscaler cloud platforms, with AWS experience strongly preferred (e.g., Bedrock, Lambda, Step Functions and related AI services). Hands-on experience implementing AI agents, multi-agent systems, intelligent workflow automation, RAG architectures and AI-powered assistants in enterprise environments. Strong knowledge of agentic frameworks and orchestration technologies such as LangGraph, AutoGen, CrewAI, Agent Development Kit (ADK) or equivalent. Experience with AI engineering platforms including AWS Bedrock, Azure AI Foundry and/or Google Vertex AI. Ability to engage confidently with senior stakeholders, communicate complex AI concepts clearly, and demonstrate business value to clients. Experience within the insurance sector is preferred, with an understanding of industry challenges, processes and regulatory considerations. Strong problem-solving, leadership and consulting skills, with a passion for innovation and continuous learning. Eligibility for SC clearance is highly desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
17/07/2026
Contractor
AWS AI Architect 6-Month contract - Inside IR35 - market rate Guildford based - hybrid working - 3 days a week on site Insurance sector What you'll be doing Design and deliver innovative Agentic AI solutions that address client challenges and create measurable business value. Lead the architecture and implementation of autonomous and multi-agent AI systems using hyperscaler AI platforms, with a strong preference for AWS-native services and patterns. Collaborate with business, technology and delivery teams to integrate AI capabilities into enterprise applications, workflows and operating models. Demonstrate modern AI and Agentic AI solutions to clients, clearly articulating technical capabilities, business outcomes and implementation approaches. Translate high-level solution concepts into actionable architecture, design and delivery guidance for engineering teams. Design and implement AI-powered assistants, agents and intelligent workflow solutions leveraging RAG and advanced orchestration techniques. Evaluate emerging AI technologies, frameworks and industry trends to drive innovation and best practice. Provide technical leadership, mentoring and guidance to project teams, promoting excellence in AI solution delivery. What you'll bring Minimum 6 years' experience in Solution Architecture, including at least 2-3 years focused on AI, Generative AI and Agentic AI solutions. Proven experience designing and delivering production-grade Agentic AI solutions on hyperscaler cloud platforms, with AWS experience strongly preferred (e.g., Bedrock, Lambda, Step Functions and related AI services). Hands-on experience implementing AI agents, multi-agent systems, intelligent workflow automation, RAG architectures and AI-powered assistants in enterprise environments. Strong knowledge of agentic frameworks and orchestration technologies such as LangGraph, AutoGen, CrewAI, Agent Development Kit (ADK) or equivalent. Experience with AI engineering platforms including AWS Bedrock, Azure AI Foundry and/or Google Vertex AI. Ability to engage confidently with senior stakeholders, communicate complex AI concepts clearly, and demonstrate business value to clients. Experience within the insurance sector is preferred, with an understanding of industry challenges, processes and regulatory considerations. Strong problem-solving, leadership and consulting skills, with a passion for innovation and continuous learning. Eligibility for SC clearance is highly desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Software Engineering Tech Lead / Manager - Java, Javascript, ETL Up to 700 per day (Inside IR35) London / Hybrid (3 days per week on-site) This is a contract resource, so all candidates must come from a contracting background. My client is a high profile organisation who are recruiting for a Software Engineering Tech Lead / Manager with experience of leading, coaching and managing teams of Software Engineers. This role will oversee the Development and maintenance of Technology products, with deep technical expertise across a range of technologies (Java, Javascript and Azure / GCP for example) and a proven track record of delivery and building high performing Software Engineering teams. Key Requirements: Proven experience as a Software Engineering Tech Lead / Manager in large, complex organisations A track record of building, leading, coaching and supporting high performing Software Engineering teams A hands-on background, with deep technical expertise across a range of technologies (Java, Javascript and Azure / GCP for example) including building distributed systems Ability to simplify complex data challenges in areas such as 'match and merge', and 'enhance-transform & load' (ETL) through tooling and navigating the inherent quality, scale, and dependency issues that come with large datasets Previous experience of designing Software architectures for scalability, reliability and performance Demonstrable experience of building a product from concept to prototype and implementation Proven knowledge and experience of Agile delivery processes Excellent stakeholder management skills, with stakeholders across the organisation including users, Product teams, technical and non-technical audiences, as well as senior management to describe and discuss Software Product features, technical designs, and Product strategy Exceptional communication skills Flexible approach towards hybrid working (3 days per week) Nice to have: Degree / Masters in Computer Science (or related field) Strong understanding of Computer Science fundamentals in data structures, algorithm design, problem solving and complexity analysis Immediate availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
17/07/2026
Contractor
Software Engineering Tech Lead / Manager - Java, Javascript, ETL Up to 700 per day (Inside IR35) London / Hybrid (3 days per week on-site) This is a contract resource, so all candidates must come from a contracting background. My client is a high profile organisation who are recruiting for a Software Engineering Tech Lead / Manager with experience of leading, coaching and managing teams of Software Engineers. This role will oversee the Development and maintenance of Technology products, with deep technical expertise across a range of technologies (Java, Javascript and Azure / GCP for example) and a proven track record of delivery and building high performing Software Engineering teams. Key Requirements: Proven experience as a Software Engineering Tech Lead / Manager in large, complex organisations A track record of building, leading, coaching and supporting high performing Software Engineering teams A hands-on background, with deep technical expertise across a range of technologies (Java, Javascript and Azure / GCP for example) including building distributed systems Ability to simplify complex data challenges in areas such as 'match and merge', and 'enhance-transform & load' (ETL) through tooling and navigating the inherent quality, scale, and dependency issues that come with large datasets Previous experience of designing Software architectures for scalability, reliability and performance Demonstrable experience of building a product from concept to prototype and implementation Proven knowledge and experience of Agile delivery processes Excellent stakeholder management skills, with stakeholders across the organisation including users, Product teams, technical and non-technical audiences, as well as senior management to describe and discuss Software Product features, technical designs, and Product strategy Exceptional communication skills Flexible approach towards hybrid working (3 days per week) Nice to have: Degree / Masters in Computer Science (or related field) Strong understanding of Computer Science fundamentals in data structures, algorithm design, problem solving and complexity analysis Immediate availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Technical Sales Manager | Embedded Computing If you've spent your career selling Embedded computing solutions and you're ready to shape strategy rather than simply hit targets, this could be the opportunity you've been waiting for. A well-established technology business is investing heavily in growth and looking for a commercial leader to take ownership of its Embedded Computing division. You'll inherit a successful team of seven technical sales professionals and play a key role in driving expansion across medical, industrial, transportation, aerospace and defence markets. What you'll gain Ownership of a specialist Embedded Computing business unit. Leadership responsibility for an established, high-performing sales team. Home-based working with limited travel. Exposure to Embedded Computing, Edge Computing, IoT, AI and Display Solutions. The opportunity to influence commercial strategy, market expansion and future growth. A clear platform for long-term career progression. Why this opportunity stands out This is a business known for solving complex engineering challenges rather than simply selling products. Customers rely on its technical expertise, design support and ability to deliver tailored solutions. Backed by continued investment and growth, you'll join at a point where your influence can shape both the direction of the division and the success of the wider business. What you'll be doing Leading and developing a team of technical sales professionals. Driving growth across key market sectors. Building relationships with customers, suppliers and technology partners. Identifying and converting high-value design-in opportunities. Developing strategic account and market development plans. Owning revenue, margin and business growth performance. Supporting complex commercial negotiations and customer engagements. What you'll need Experience leading technical sales teams within Embedded Computing, Electronics or Industrial Technology. A track record selling Embedded computing platforms, systems, boards, displays, panel PCs, Edge Computing, IoT or AI solutions. Experience supporting customer-specific design and manufacturing projects. Strong commercial leadership and business development capability. Degree qualified in Engineering or a related discipline. UK passport and full driving licence. Eligibility to obtain UK MOD SC Clearance Package £70,000 - £80,000 basic salary. 20% performance bonus. £600 per month car allowance. Pension. Life assurance. Income protection. Home-based working.
17/07/2026
Full time
Senior Technical Sales Manager | Embedded Computing If you've spent your career selling Embedded computing solutions and you're ready to shape strategy rather than simply hit targets, this could be the opportunity you've been waiting for. A well-established technology business is investing heavily in growth and looking for a commercial leader to take ownership of its Embedded Computing division. You'll inherit a successful team of seven technical sales professionals and play a key role in driving expansion across medical, industrial, transportation, aerospace and defence markets. What you'll gain Ownership of a specialist Embedded Computing business unit. Leadership responsibility for an established, high-performing sales team. Home-based working with limited travel. Exposure to Embedded Computing, Edge Computing, IoT, AI and Display Solutions. The opportunity to influence commercial strategy, market expansion and future growth. A clear platform for long-term career progression. Why this opportunity stands out This is a business known for solving complex engineering challenges rather than simply selling products. Customers rely on its technical expertise, design support and ability to deliver tailored solutions. Backed by continued investment and growth, you'll join at a point where your influence can shape both the direction of the division and the success of the wider business. What you'll be doing Leading and developing a team of technical sales professionals. Driving growth across key market sectors. Building relationships with customers, suppliers and technology partners. Identifying and converting high-value design-in opportunities. Developing strategic account and market development plans. Owning revenue, margin and business growth performance. Supporting complex commercial negotiations and customer engagements. What you'll need Experience leading technical sales teams within Embedded Computing, Electronics or Industrial Technology. A track record selling Embedded computing platforms, systems, boards, displays, panel PCs, Edge Computing, IoT or AI solutions. Experience supporting customer-specific design and manufacturing projects. Strong commercial leadership and business development capability. Degree qualified in Engineering or a related discipline. UK passport and full driving licence. Eligibility to obtain UK MOD SC Clearance Package £70,000 - £80,000 basic salary. 20% performance bonus. £600 per month car allowance. Pension. Life assurance. Income protection. Home-based working.
About Scrumconnect At Scrumconnect, we are a people-first digital consultancy that partners with government and private sector organisations to design, build, and deliver user-centred digital services. We bring together multidisciplinary teams of consultants, designers, engineers, researchers, and data specialists to solve complex challenges and create meaningful outcomes for millions of users. We are passionate about delivering high-quality digital solutions that improve public services, drive innovation, and create lasting impact. Our culture is built on collaboration, continuous learning, inclusivity, and excellence. About the Role Scrumconnect is seeking an experienced Data Lead to lead the development and execution of a strategic data vision for a large-scale government programme supporting services used by millions of citizens. This role will be responsible for assessing the current data landscape, defining the future-state architecture and operating model, and creating a roadmap that enables data-driven decision making, operational excellence, and regulatory compliance. The successful candidate will provide both strategic leadership and technical direction while helping shape and scale the data capability required to deliver long-term transformation. Working closely with senior stakeholders, delivery teams, architects, and data specialists, you will ensure that data platforms, governance frameworks, and analytical capabilities align with organisational objectives and government standards. Key Responsibilities Data Strategy & Governance Lead the development and execution of the overall data strategy. Assess and document current ("as-is") data capabilities, platforms, processes, and governance arrangements. Define the target ("to-be") data architecture, operating model, and roadmap. Establish and maintain data governance frameworks, standards, policies, and best practices. Ensure alignment with wider government data strategies and organisational objectives. Promote a culture of data-driven decision making across programmes and stakeholders. Technical Leadership & Architecture Provide technical leadership across data engineering, analytics, and data science initiatives. Define and evolve data architecture, engineering standards, tools, and methodologies. Design scalable, secure, and resilient cloud-based data solutions. Oversee the implementation of data platforms, ETL/ELT pipelines, and analytical solutions. Ensure data services meet both functional and non-functional requirements, including security, performance, and scalability. Drive continuous improvement of data engineering and analytical capabilities. Team Leadership & Delivery Define the optimal team structure, skills, and capabilities required to deliver the data strategy. Lead multidisciplinary teams including data engineers, analysts, data scientists, and architects. Mentor and support team members to foster technical excellence and professional growth. Collaborate with delivery partners and stakeholders to identify and onboard specialist expertise when required. Ensure successful delivery of strategic data initiatives within agreed timelines and budgets. Data Quality, Compliance & Security Implement robust data quality, lineage, metadata, and governance practices. Ensure compliance with GDPR, security policies, government standards, and regulatory requirements. Establish monitoring and reporting mechanisms to maintain data integrity and reliability. Support audits, risk assessments, and compliance activities. Champion secure-by-design and privacy-by-design principles across all data initiatives. Stakeholder Engagement Build strong relationships with senior stakeholders across business and technical teams. Translate complex technical concepts into clear business outcomes and recommendations. Present strategic plans, progress updates, and key insights to executive audiences. Facilitate workshops and decision-making sessions to drive alignment and delivery. Essential Skills & Experience Data Leadership Significant experience leading data engineering, analytics, or data science functions within complex organisations. Proven track record of developing and delivering enterprise-wide data strategies. Experience establishing data governance frameworks and operating models. Technical Expertise Strong experience with AWS cloud services and modern data platforms. Expertise in designing and implementing scalable data architectures and engineering solutions. Experience with ETL/ELT frameworks, data integration, and pipeline automation. Strong understanding of data modelling, data warehousing, and transformation methodologies. Experience supporting data science and machine learning initiatives from experimentation through production deployment. Strong understanding of data security, governance, and operational best practices. Public Sector Experience Experience delivering data initiatives within government or highly regulated environments. Strong understanding of GDPR, information governance, data protection legislation, and public sector compliance requirements. Familiarity with Government Digital Service (GDS) standards and ways of working. Communication & Leadership Excellent stakeholder management and communication skills. Ability to influence senior leaders and drive strategic decision-making. Experience building, leading, and mentoring high-performing data teams. Strong facilitation, collaboration, and workshop leadership capabilities. Technical Environment Experience with some or all of the following technologies is desirable: Cloud & Data Platforms AWS Amazon S3 AWS Glue AWS Lambda Amazon Redshift AWS Lake Formation Data Engineering & Analytics SQL Python ETL/ELT frameworks Data Warehousing solutions Data Modelling methodologies Performance & Digital Analytics Google Analytics Google BigQuery Google Looker Studio Google Tag Manager Desirable Experience Experience within benefits, welfare, citizen services, or wider public sector domains. Previous experience delivering services through public sector frameworks. Security clearance (BPSS, SC, or DV) or willingness to undergo clearance. Experience working within Agile multidisciplinary delivery teams. Experience defining and scaling enterprise data capabilities and operating models.
17/07/2026
Full time
About Scrumconnect At Scrumconnect, we are a people-first digital consultancy that partners with government and private sector organisations to design, build, and deliver user-centred digital services. We bring together multidisciplinary teams of consultants, designers, engineers, researchers, and data specialists to solve complex challenges and create meaningful outcomes for millions of users. We are passionate about delivering high-quality digital solutions that improve public services, drive innovation, and create lasting impact. Our culture is built on collaboration, continuous learning, inclusivity, and excellence. About the Role Scrumconnect is seeking an experienced Data Lead to lead the development and execution of a strategic data vision for a large-scale government programme supporting services used by millions of citizens. This role will be responsible for assessing the current data landscape, defining the future-state architecture and operating model, and creating a roadmap that enables data-driven decision making, operational excellence, and regulatory compliance. The successful candidate will provide both strategic leadership and technical direction while helping shape and scale the data capability required to deliver long-term transformation. Working closely with senior stakeholders, delivery teams, architects, and data specialists, you will ensure that data platforms, governance frameworks, and analytical capabilities align with organisational objectives and government standards. Key Responsibilities Data Strategy & Governance Lead the development and execution of the overall data strategy. Assess and document current ("as-is") data capabilities, platforms, processes, and governance arrangements. Define the target ("to-be") data architecture, operating model, and roadmap. Establish and maintain data governance frameworks, standards, policies, and best practices. Ensure alignment with wider government data strategies and organisational objectives. Promote a culture of data-driven decision making across programmes and stakeholders. Technical Leadership & Architecture Provide technical leadership across data engineering, analytics, and data science initiatives. Define and evolve data architecture, engineering standards, tools, and methodologies. Design scalable, secure, and resilient cloud-based data solutions. Oversee the implementation of data platforms, ETL/ELT pipelines, and analytical solutions. Ensure data services meet both functional and non-functional requirements, including security, performance, and scalability. Drive continuous improvement of data engineering and analytical capabilities. Team Leadership & Delivery Define the optimal team structure, skills, and capabilities required to deliver the data strategy. Lead multidisciplinary teams including data engineers, analysts, data scientists, and architects. Mentor and support team members to foster technical excellence and professional growth. Collaborate with delivery partners and stakeholders to identify and onboard specialist expertise when required. Ensure successful delivery of strategic data initiatives within agreed timelines and budgets. Data Quality, Compliance & Security Implement robust data quality, lineage, metadata, and governance practices. Ensure compliance with GDPR, security policies, government standards, and regulatory requirements. Establish monitoring and reporting mechanisms to maintain data integrity and reliability. Support audits, risk assessments, and compliance activities. Champion secure-by-design and privacy-by-design principles across all data initiatives. Stakeholder Engagement Build strong relationships with senior stakeholders across business and technical teams. Translate complex technical concepts into clear business outcomes and recommendations. Present strategic plans, progress updates, and key insights to executive audiences. Facilitate workshops and decision-making sessions to drive alignment and delivery. Essential Skills & Experience Data Leadership Significant experience leading data engineering, analytics, or data science functions within complex organisations. Proven track record of developing and delivering enterprise-wide data strategies. Experience establishing data governance frameworks and operating models. Technical Expertise Strong experience with AWS cloud services and modern data platforms. Expertise in designing and implementing scalable data architectures and engineering solutions. Experience with ETL/ELT frameworks, data integration, and pipeline automation. Strong understanding of data modelling, data warehousing, and transformation methodologies. Experience supporting data science and machine learning initiatives from experimentation through production deployment. Strong understanding of data security, governance, and operational best practices. Public Sector Experience Experience delivering data initiatives within government or highly regulated environments. Strong understanding of GDPR, information governance, data protection legislation, and public sector compliance requirements. Familiarity with Government Digital Service (GDS) standards and ways of working. Communication & Leadership Excellent stakeholder management and communication skills. Ability to influence senior leaders and drive strategic decision-making. Experience building, leading, and mentoring high-performing data teams. Strong facilitation, collaboration, and workshop leadership capabilities. Technical Environment Experience with some or all of the following technologies is desirable: Cloud & Data Platforms AWS Amazon S3 AWS Glue AWS Lambda Amazon Redshift AWS Lake Formation Data Engineering & Analytics SQL Python ETL/ELT frameworks Data Warehousing solutions Data Modelling methodologies Performance & Digital Analytics Google Analytics Google BigQuery Google Looker Studio Google Tag Manager Desirable Experience Experience within benefits, welfare, citizen services, or wider public sector domains. Previous experience delivering services through public sector frameworks. Security clearance (BPSS, SC, or DV) or willingness to undergo clearance. Experience working within Agile multidisciplinary delivery teams. Experience defining and scaling enterprise data capabilities and operating models.
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Collaboration Across Digital Teams Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (eg, Google Analytics) Dashboarding tools (eg, Power BI, Looker Studio) Desirable Experience: Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
17/07/2026
Contractor
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Collaboration Across Digital Teams Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (eg, Google Analytics) Dashboarding tools (eg, Power BI, Looker Studio) Desirable Experience: Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. Role Overview We are looking for a Senior Performance Tester to deliver hands-on load and performance testing across large-scale digital services and Back End applications, with experience of working with cloud-based distributed services. This is a technical, delivery-focused role operating in structured and governed environments where performance, resilience, and scalability are critical to service success. Key Responsibilities Design and execute load, stress, volume, soak, and scalability tests Analyse performance results, logs, and system metrics to identify bottlenecks Gather and Validate performance NFRs, volumetrics, and capacity assumptions Prepare and maintain performance test scripts and execution runbooks Execute tests in cloud-hosted (AWS) non-production environments Raise performance defects with clear technical evidence Support CI/CD integration for performance testing where required Contribute to test reports, defect triage, and test completion evidence Work closely with developers, architects, platform, and operations teams Essential Skills & Experience Strong experience in performance testing of enterprise systems Hands-on delivery using tools such as JMeter, Gatling, LoadRunner, k6 (or equivalent) Solid understanding of: APIs, HTTP, databases, messaging, caching Backend and distributed system performance characteristics Experience analysing logs and monitoring data Familiarity with Agile and hybrid delivery models Experience working in regulated or high-assurance environments Desirable Experience with APM tools (eg Dynatrace, AppDynamics, Elastic Search with Kibana/Grafana across digital services ) Public-sector or large programme delivery experience Familiarity with GDS Scope & Accountability Responsible for hands-on performance test design and execution Owns quality and accuracy of assigned test artefacts and results Contributes analysis and recommendations but does not hold final assurance authority Works under the direction of a Lead Performance Tester or Test Manager Accountable for timely delivery of agreed performance testing activities Our Commitment to Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from under-represented communities, and those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.
17/07/2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. Role Overview We are looking for a Senior Performance Tester to deliver hands-on load and performance testing across large-scale digital services and Back End applications, with experience of working with cloud-based distributed services. This is a technical, delivery-focused role operating in structured and governed environments where performance, resilience, and scalability are critical to service success. Key Responsibilities Design and execute load, stress, volume, soak, and scalability tests Analyse performance results, logs, and system metrics to identify bottlenecks Gather and Validate performance NFRs, volumetrics, and capacity assumptions Prepare and maintain performance test scripts and execution runbooks Execute tests in cloud-hosted (AWS) non-production environments Raise performance defects with clear technical evidence Support CI/CD integration for performance testing where required Contribute to test reports, defect triage, and test completion evidence Work closely with developers, architects, platform, and operations teams Essential Skills & Experience Strong experience in performance testing of enterprise systems Hands-on delivery using tools such as JMeter, Gatling, LoadRunner, k6 (or equivalent) Solid understanding of: APIs, HTTP, databases, messaging, caching Backend and distributed system performance characteristics Experience analysing logs and monitoring data Familiarity with Agile and hybrid delivery models Experience working in regulated or high-assurance environments Desirable Experience with APM tools (eg Dynatrace, AppDynamics, Elastic Search with Kibana/Grafana across digital services ) Public-sector or large programme delivery experience Familiarity with GDS Scope & Accountability Responsible for hands-on performance test design and execution Owns quality and accuracy of assigned test artefacts and results Contributes analysis and recommendations but does not hold final assurance authority Works under the direction of a Lead Performance Tester or Test Manager Accountable for timely delivery of agreed performance testing activities Our Commitment to Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from under-represented communities, and those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.
