Job Description
Domain Consultant L2 (Contract) - London, United Kingdom
Responsibilities
- Manage SalesForce administration tasks such as user management, security settings, workflows, and dashboards.
- Develop custom solutions using SalesForce Apex to enhance platform functionality.
- Implement SalesForce Lightning components and features to create efficient and user friendly interfaces.
- Collaborate with the team to gather requirements and provide technical expertise for SalesForce projects.
- Troubleshoot and resolve issues related to SalesForce implementation or integrations.
- Stay updated with SalesForce best practices, new features, and releases to propose innovative solutions.
Additional Responsibilities
- Business process analysis: analyze client business processes to identify improvement opportunities, ensuring alignment with industry standards and best practices.
- Market research & benchmarking: conduct in depth market analysis, validate benchmarking studies, and propose alternate process and functional methodologies.
- Cost benefit analysis: evaluate proposed strategies to support planning decisions, including identification of third party products.
- Optimization initiatives: identify domain specific process improvement opportunities and propose enhancements aligned with business objectives and best practices.
- Technical documentation: prepare drafts of technical documentation for business processes and system configurations, gathering inputs from cross functional teams.
- Revenue growth: participate and contribute in designing proposals that align with the proposed solutions.
Qualifications
- Minimum 5+ years of experience in SalesForce development and configuration within enterprise environments.
- Hands on experience in SalesForce development and configuration within enterprise environments.
- Expertise in declarative automation and platform configuration.
- Proficiency in Apex, SOQL, Lightning Web Components, and metadata driven development.
- Ability to gather requirements and translate them into implementable SalesForce solutions.
- Experience presenting solutions in business demos and validating outcomes with stakeholders.
- Experience with VS Code, GitHub for CI/CD, user stories, promotion pipelines, and deployments.
- Strong understanding of SalesForce security, data model, and release lifecycle.
- SalesForce certifications such as Platform Developer I and Administrator.
- Excellent communication, interpersonal, and analytical skills.
- Proficiency in SalesForce development tools such as Apex, VisualForce, Lightning Component Framework, and SalesForce APIs, integration patterns, and API based connectivity.
- Strong knowledge of SalesForce Lightning framework for developing responsive and interactive user interfaces.
- Experience in SalesForce administration tasks such as user management, security configuration, data management, and reporting.
- Ability to work collaboratively with stakeholders to understand business requirements and translate them into technical solutions.
- Good problem solving skills and the ability to troubleshoot and resolve issues in the SalesForce platform efficiently.
- Experience with Agentforce, Einstein AI, or similar conversational AI platforms.
- Experience in Agile delivery and working with cross functional teams.
Mandatory Skills
Utilities Retail Industry.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.